Courtyard by Marriott Mahabaleshwar has announced the appointment of Laxmi Singh as the new Front Office Manager, strengthening the resort’s leadership team ahead of a busy travel season.

With over eight years in hospitality across well-known hotel brands, Singh brings strong experience in guest relations, front office operations and team development. She has worked with leading names including Accor Residences in Qatar, The Fern Hotels & Resorts, Taj Hotels & Resorts and Chhatrapati Shivaji Maharaj International Airport. Her global exposure also includes handling operations during the FIFA World Cup 2022.

Rahul Janve, General Manager, Courtyard by Marriott Mahabaleshwar, shared, “We are delighted to welcome Laxmi Singh as our Front Office Manager. Her deep understanding of guest expectations, operational strength and proven performance within the Marriott portfolio make her a valuable addition to our leadership team. We are confident her expertise will further enhance our service excellence and elevate the overall guest experience at our resort.”

Before taking up this role, Singh served as Guest Relations & Loyalty Manager at the same property, where she played a key role in improving loyalty member engagement and guest satisfaction scores. She later moved to Courtyard by Marriott Pune as Assistant Front Office Manager, contributing to improved processes and helping the hotel reach top TripAdvisor rankings.

In her new position, Singh will now lead daily front office operations, strengthen guest service strategies, enhance team performance and maintain high service standards for the resort.

Sharing her excitement, Laxmi Singh said, “Courtyard by Marriott Mahabaleshwar holds a special place in my career journey, and I am honoured to take on this leadership role. I look forward to building on our legacy of warm hospitality and enriching the overall guest experience.”

Her strong operational approach, leadership skills and hands-on experience across Indian and international markets make her a solid addition to Courtyard by Marriott Mahabaleshwar’s core team.