Alok Kumar Tiwari Joins Courtyard Ranchi

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Courtyard by Marriott Ranchi Appoints Alok Kumar Tiwari as Front Desk Manager

By Manu Vardhan Kannan

Published on April 23, 2025

Courtyard by Marriott Ranchi is delighted to announce the appointment of Mr. Alok Kumar Tiwari as the new Front Desk Manager. With over ten years of experience in the hospitality industry, Alok brings rich expertise and a deep passion for creating memorable guest experiences.

An alumnus of Sambalpur University, Alok holds a BSc degree along with a diploma in Aviation and Hospitality Management from the Air Hostess Academy. His professional journey spans renowned brands including Four Points by Sheraton Ahmedabad, Fairfield by Marriott Ahmedabad, Wyndham Shela Ahmedabad, and Ramada Egmore Chennai. His global exposure includes a significant role at the Salalah Rotana Resort in Oman, where he contributed to the pre-opening team’s success.

Throughout his career, Alok has built a reputation for his strong work ethic, excellent communication skills, and ability to deliver highly personalized guest services. He has been honored with multiple awards, including Employee of the Month recognitions and contributions to major pre-opening task forces such as Ritz-Carlton Bangalore.

In his new role, Alok will be responsible for leading front desk operations, enhancing guest satisfaction, mentoring front office associates, and ensuring smooth check-in and check-out experiences at Courtyard by Marriott Ranchi.

We are thrilled to have Alok join our opening team and look forward to the positive energy, leadership, and expertise he will bring to the guest experience.

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Grand Hyatt Mumbai Appoints Prasad Prabhu as Learning and Development Manager to Strengthen People-First Culture

By Manu Vardhan Kannan

Published on November 11, 2025

Grand Hyatt Mumbai, one of India’s most iconic luxury hotels, has announced the appointment of Prasad Prabhu as Learning and Development Manager.

With over 18 years of experience across leading global hospitality brands, Prasad brings a strong background in talent development, leadership capability building, service culture enhancement, and colleague engagement. His appointment highlights Grand Hyatt Mumbai’s focus on nurturing a people-first culture built on care, continuous learning, and professional growth.

In his new role, Prasad will spearhead the hotel’s learning and development strategy, focusing on leadership development, embedding Hyatt’s values through a culture of learning, enhancing colleague engagement, and aligning training initiatives with business goals.

An alumnus of the Welingkar Institute of Management, Mumbai (PGDBA in General Management), Institute of Hotel Management, Goa (B.Sc. in Hospitality & Hotel Administration), and Institute of Hotel Management, Mumbai (Food Production Craft Course), Prasad has built an impressive career with prestigious hospitality brands such as The Indian Hotels Company Limited (Taj Hotels), InterContinental Hotels Group (IHG), The Leela Kempinski, The Zuri Hospitality Group, and Hyatt Hotels Corporation.

Before joining Grand Hyatt Mumbai, Prasad served as Learning Manager at Grand Hyatt Goa, where he played a dual role, leading property-level learning initiatives and contributing as an ASPAC Master Trainer for Hyatt Hotels Corporation. In this capacity, he designed and facilitated impactful leadership and trainer capability workshops across the Asia Pacific region.

Speaking on his appointment, Prasad Prabhu said,

“I am delighted to join Grand Hyatt Mumbai and continue my Hyatt journey. I believe that when colleagues feel respected, supported, and motivated to grow, they naturally deliver better guest experiences. My vision is to build a workplace where learning is not just a function, but a culture.”

As one of Hyatt’s flagship hotels in India, Grand Hyatt Mumbai continues to strengthen its reputation for excellence in service and colleague care. With Prasad’s leadership, the hotel aims to further its vision of fostering empowered teams and delivering exceptional guest experiences through a culture of continuous learning and growth.