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By Nishang Narayan
Published on February 27, 2025
Crowne Plaza by IHG, one of the world’s leading premium hotel brands, has released its second white paper, Leading the Charge in Blended Travel. The report sheds light on a significant shift in how people travel, particularly as companies push for a broader return to office policies. According to the study, 66% of U.S. and U.K. travelers now combine business trips with personal leisure time—an increase from 53% in 2022.
To understand the global impact of this trend, Crowne Plaza commissioned a YouGov survey of over 12,000 travelers across multiple markets, including the U.S., U.K., Germany, Australia, Singapore, Japan, Saudi Arabia, U.A.E., and India. The findings reveal that 72% of respondents in these regions see blended travel as beneficial, emphasizing the demand for greater flexibility and meaningful travel experiences.
According to Ginger Taggart, Vice President of Brand Management – Global Premium Brands, IHG Hotels & Resorts, work-leisure integration is no longer just a trend but a way of life. “Blended travel has evolved beyond just extending business trips. It’s about working remotely from inspiring destinations, finding new ways to connect, and balancing professional and personal aspirations,” she said. Crowne Plaza is actively shaping this future by redesigning hotels to offer curated social spaces and purpose-driven experiences tailored to today’s dynamic travelers.
The Leading the Charge in Blended Travel report highlights four key trends:
Personal and Professional Growth – Travelers now use blended travel as a tool for self-improvement, skill development, and creative exploration. Crowne Plaza meets this demand by offering inspiring meeting and event spaces, such as the Victorian ballrooms at Crowne Plaza Royal Victoria Sheffield and the 38-acre Crowne Plaza Atlanta SW – Peachtree City campus.
Mind-Body Wellness – With wellness integrated into everyday life, travelers seek ways to maintain healthier routines while on the go. Crowne Plaza supports this with initiatives like energizing breakfast smoothies at Crowne Plaza Helsinki – Hesperia and weekly guided runs at Crowne Plaza Amsterdam – South.
Value-Driven Travel – Cost-conscious travelers are maximizing their trips by extending business stays with leisure activities at a lower personal expense. Through the IHG One Rewards program, guests can earn and redeem points for free nights, exclusive experiences, and valuable perks like bonus points and Food & Beverage Rewards.
Intentional Togetherness – Face-to-face connections are becoming more valuable in an increasingly digital world. Crowne Plaza’s Meetings & Events Concierge program caters to this need by offering personalized itineraries that encourage both work and social engagement.
As a pioneer in business-class hospitality since 1983, Crowne Plaza continues to evolve with changing traveler expectations. Currently, 70% of its properties in the Americas are either newly added or have undergone major renovations, with over 60% of locations in Europe, the Middle East, Asia, and Africa set to be refreshed by 2026.
This transformation aligns with the anticipated growth of the blended travel market, which is projected to expand from $315 billion in 2022 to over $731 billion by 2032. With more than 400 hotels across 67 countries and 140 new properties in the pipeline, Crowne Plaza is well-positioned to lead the charge in this evolving travel landscape.
For more details or to book a stay, visit IHG.com or download the IHG One Rewards mobile app.
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Hyatt Hotels has unveiled its latest brand, Hyatt Select, an upper-midscale transient brand aimed at expanding the company’s presence in secondary and tertiary markets. Designed to meet the evolving demands of modern travelers while offering a cost-effective and flexible model for owners, Hyatt Select is set to strengthen Hyatt’s footprint in markets where its presence has been limited.
Hyatt Select will join the Essentials portfolio, marking a strategic shift towards a brand-focused approach. This new brand complements Hyatt Studios, the company’s extended-stay offering, and provides a conversion-friendly alternative for owners seeking to leverage Hyatt’s commercial engine, distribution network, and loyalty program.
"For Hyatt, launching a new brand is never just about adding to our portfolio—it’s about strengthening our network in a way that benefits both owners and guests," said Jim Chu, Chief Growth Officer, Hyatt Hotels.
He further added, "Hyatt Select hotels will meet a specific need in the market by offering a cost-effective, conversion-friendly option for owners while delivering an experience for guests who want reliability, comfort, and thoughtful design in the upper-midscale segment."
Hyatt Select will feature a flexible prototype accommodating 70-200 keys, tailored for transient travelers. The brand follows a lean operational model that helps minimize labor costs while maintaining service standards, making it an attractive investment option for owners.
Additionally, owners will benefit from Hyatt’s global distribution network, including:
✅ Revenue management tools for optimal pricing strategies✅ Centralized commercial services to maximize efficiency✅ Advanced reservation systems to streamline guest bookings
Hyatt Select will offer a blend of comfort, convenience, and affordability, ensuring a consistent guest experience. Key amenities include:
✔️ 24/7 market for grab-and-go essentials✔️ Complimentary breakfast for all guests✔️ Modern guest rooms with free high-speed internet✔️ Dedicated workspaces for business travelers
The announcement of Hyatt Select follows Hyatt’s continued expansion efforts, including the recent launch of Hyatt Studios Mobile / Tillmans Corner. In April 2023, Hyatt also introduced The Pell, a boutique hotel under the JdV by Hyatt brand.
With Hyatt Select, the company is positioned to capture a larger share of the growing upper-midscale market, offering both owners and travelers an innovative, value-driven hospitality experience.
Published on February 26, 2025
Marriott Vacations Worldwide (MVW) has announced the appointment of Matthew Avril and James Dausch as independent directors to its board of directors, effective March 4. This transition comes as Melquiades Martinez and Raymond Gellein retire from their positions, effective immediately before the company's annual stockholders’ meeting in May.
The appointments are part of MVW’s ongoing board refreshment process, led by the nominating and corporate governance committee, aimed at strengthening the company's strategic vision and digital transformation efforts.
"Matt and Jim bring decades of collective experience with leading hospitality and consumer brands and deep industry, operational, technological, and digital expertise," said William Shaw, Chair of MVW's Board of Directors. "They are both terrific additions with skills that will help drive our strategy forward."
With over 30 years of leadership experience in hospitality and vacation ownership, Avril’s expertise spans executive operations, brand management, and growth strategy. He most recently served as CEO of Diamond Resorts International and was previously CEO-elect of Vistana Signature Experiences. His past roles include President of Starwood Hotels & Resorts Worldwide’s Hotel Group and Managing Director of Operations at Starwood and Vistana.
Bringing over 25 years of experience in corporate strategy and digital transformation, Dausch has played key leadership roles in major global brands. He is currently Global Chief Digital and Technology Officer at Pizza Hut (Yum! Brands). Previously, he was Executive Vice President and Chief Customer Officer at Under Armour and held senior leadership roles at Marriott International, including Chief Digital and Transformation Officer, where he led initiatives across corporate finance, sales, marketing, franchising, and technology.
MVW's leadership sees these appointments as a step toward leveraging technology and operational expertise to modernize its business and maximize long-term shareholder value.
"Looking ahead, I am confident that the board is well-equipped with the right mix of skills, expertise, and tenure needed to advance our strategic vision," added Shaw.
With Avril’s hospitality expertise and Dausch’s digital transformation background, MVW is set to strengthen its market position and drive innovation in the vacation ownership sector.
By Manu Vardhan Kannan
Meliá Pattaya Hotel has appointed seasoned hospitality professional Thaneht "Keng" Naovarat as its new executive chef. With an impressive career spanning three decades, Naovarat brings extensive experience from Thailand’s top luxury hotels and international establishments.
As executive chef, Naovarat will oversee the hotel's vibrant culinary landscape, which reflects Pattaya’s diverse cultural influences. His responsibilities include leading the culinary teams at Lay Beach Club, the rooftop Yitong Chinese Restaurant & Sky Bar, the all-day dining restaurant Sanehh Sarae, which specializes in fresh seafood, and Den, a Japanese-Peruvian Nikkei restaurant.
Before joining Meliá Pattaya Hotel, Naovarat served as executive chef at Marriott Chiang Mai and Holiday Inn Chiang Mai. He was also the culinary director at W Hotels Bangkok and has worked as a consultant for renowned establishments such as The Firm Club and Restaurant and The Cured Chamber in Bangkok. His career has taken him to North America and Europe, where he honed his skills in international cuisine aboard major cruise lines.
Naovarat’s return to Thailand saw him rise through the ranks at several five-star properties, eventually becoming the first Thai culinary director at a Starwood property in the country. His leadership style emphasizes creativity, collaboration, and sustainability.
“Keng’s many talents include his exceptional ability to create a one-of-a-kind experience that truly connects guests to the local culture through food,” said Meliá Pattaya Hotel’s General Manager, Javier Gimeno. “He takes pride in using locally sourced ingredients, ensuring our dishes reflect Pattaya’s rich heritage and supporting local farmers and sustainable seafood farming practices.”
Naovarat himself is deeply committed to culinary innovation and mentorship. “I place a strong emphasis on fostering creativity and collaboration among my team. The kitchen is a space where all team members contribute ideas, and everyone is encouraged to experiment and innovate while staying mindful of our ecological footprint,” he shared.
With his extensive expertise and dedication to sustainable, high-quality cuisine, Naovarat’s appointment marks an exciting new chapter for Meliá Pattaya Hotel’s culinary offerings.
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