Crowne Plaza Greater Noida Bolsters Leadership with Two Key Appointments

Crowne Plaza Greater Noida Bolsters Leadership with Two Key Appointments

By Nishang Narayan

Published on July 8, 2025

Crowne Plaza Greater Noida is proud to announce the addition of two seasoned hospitality professionals to its leadership team. Abhishek Sharma joins as the new Front Office Manager, while Simmy Chaudhary steps in as the Executive Housekeeper. Together, they bring over two decades of rich experience and a shared commitment to delivering exceptional guest service.

Abhishek Sharma – Front Office Manager

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With over a decade of experience in the hospitality industry, Abhishek Sharma brings deep expertise and operational insight from some of the most respected hotel brands, including Oberoi Hotels & Resorts, Taj, Accor, and Radisson. Prior to joining Crowne Plaza Greater Noida, he held senior positions such as Front Office Manager at Novotel Jaipur Convention Centre and Park Plaza Chandigarh-Zirakpur, where he played a pivotal role in enhancing guest experience and streamlining front office operations.

His strategic thinking, team leadership, and guest-centric approach are well aligned with the Crowne Plaza brand values.

Simmy Chaudhary – Executive Housekeeper

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Joining the team as Executive Housekeeper, Simmy Chaudhary brings 13 years of extensive experience in the housekeeping and guest service domain. Before this role, Simmy served as the Assistant Executive Housekeeper at St. Regis Mumbai, and has held key housekeeping roles across renowned hotels such as Taj Palace Delhi, The Park, Eros Nehru Place, Radisson Blu Kaushambhi, Best Western, and Claridges Nabha Mussoorie, among others. She has also worked at notable properties across India including Radisson Blu Udaipur, Royal Retreat Resort Udaipur, Hyatt Regency Ludhiana, and Trident Agra.

Simmy specializes in strategic planning, operational excellence, cleanliness standards, and enhancing guest comfort. Known for her hands-on approach and attention to detail, she is committed to maintaining the highest levels of hygiene and quality across the property.

Welcoming the new leaders, Sharad K Upadhyay, General Manager of Crowne Plaza Greater Noida, shared: “The backbone of any successful hotel is its people, and we are truly fortunate to welcome Abhishek Sharma and Simmy Chaudhary to our team. Their wealth of experience, passion for service, and commitment to excellence perfectly align with our mission to deliver outstanding hospitality. I am confident that their leadership will further elevate our standards and guest satisfaction.”

These strategic appointments mark a significant step forward in Crowne Plaza Greater Noida’s journey to provide world-class hospitality. The entire team looks forward to the leadership and contributions of both Abhishek Sharma and Simmy Chaudhary as they embark on this new chapter.


The Machan Lonavala Appoints Vikas Toksya as Resident Manager

The Machan Lonavala Appoints Vikas Toksya as Resident Manager

By Hariharan U

Published on November 8, 2025

The Machan Lonavala, one of India’s most recognised eco-luxury resort brands, has announced the appointment of Vikas Toksya as its new Resident Manager.

With an impressive 19-year career in the hospitality industry, Vikas brings a wealth of operational and leadership experience from his time with prestigious names such as the Cyrus Poonawalla Group, Radisson Blu, and Hyatt Hotels. His expertise spans operations management, guest experience, and team leadership, making him well-suited to drive The Machan’s next chapter of growth.

In his new role, Vikas will oversee the resort’s day-to-day operations, focusing on enhancing guest satisfaction and reinforcing The Machan’s core values of sustainability and experiential hospitality.

We are delighted to welcome Vikas to The Machan family. His rich operational background and deep understanding of luxury hospitality will play a pivotal role in driving our next phase of growth,” said Rakshit Sharma, COO, The Machan.

Renowned for its award-winning tree-house accommodations and commitment to eco-sensitive practices, The Machan continues to redefine responsible tourism — offering guests a truly immersive retreat amidst nature


Welcomhotel by ITC Hotels, Guntur Announces the Promotion of Mr. Arvind Mishra as Executive Housekeeper

Welcomhotel by ITC Hotels, Guntur Announces the Promotion of Mr. Arvind Mishra as Executive Housekeeper

By Hariharan U

Published on November 7, 2025

Welcomhotel by ITC Hotels, Guntur, is pleased to announce the promotion of Mr. Arvind Mishra as Executive Housekeeper. With a proven track record of excellence and over a decade of experience in hospitality operations, Mr. Mishra has been instrumental in maintaining the hotel’s high standards of cleanliness, guest comfort, and sustainability. In his new role.

he will continue to lead the housekeeping team with a focus on service innovation, efficiency, and guest satisfaction, further strengthening Welcomhotel Guntur’s commitment to delivering world-class hospitality and ensuring an impeccable stay experience for every guest

About Welcomhotel by ITC Hotels, Guntur

Nestled in the heart of Andhra Pradesh, Welcomhotel by ITC Hotels, Guntur blends modern luxury with the region’s rich cultural heritage. Designed for both business and leisure travelers, the hotel features contemporary accommodations, diverse dining experiences, and signature warm hospitality. With sustainable practices at its core, Welcomhotel Guntur embodies ITC Hotels’ “Responsible Luxury” philosophy, offering guests an experience that is both refined and environmentally conscious.


Cygnet.One Appoints Dr. Pankaj Dikshit as Executive Director to Drive AI-Led Digital Transformation

Cygnet.One Appoints Dr. Pankaj Dikshit as Executive Director to Drive AI-Led Digital Transformation

By Hariharan U

Published on November 7, 2025

Cygnet.One, a global leader in digital tax transformation and enterprise technology, has announced the appointment of Dr. Pankaj Dikshit, PhD (IIT Delhi) as Executive Director. With over 30 years of experience spanning government, enterprise, and technology, Dr. Dikshit brings a rare mix of strategic vision and hands-on expertise in building national-scale digital systems powered by AI and compliance-driven frameworks. He will operate from New Delhi.

An IIT Delhi alumnus, Dr. Dikshit holds both M.Tech and PhD degrees and has previously held senior roles at IBM and the Government of India. Over his career, he has been at the forefront of digital transformation, AI adoption, cybersecurity, and policy innovation, earning recognition from AWS, ET Digitech, and DSCI for his leadership in technology and data-driven governance.

One of his most notable contributions was his pioneering role in India’s GST digital transformation, where he helped scale the system to serve millions of taxpayers, billions of invoices, and transactions across the country. He also played a key role in designing and implementing the E-Way Bill and e-Invoicing frameworks, strengthening revenue collection and compliance through technology.

Speaking on his new role, Dr. Pankaj Dikshit shared, “Having worked closely with both government and industry leaders on large-scale digital transformations, I believe technology is more than compliance,  it’s a catalyst for trust, efficiency, and long-term value. At Cygnet.One, I’m excited to extend this vision by helping enterprises embrace AI-first, secure, and compliant digital systems that redefine the way they operate.”

Niraj Hutheesing, Founder and Managing Director of Cygnet.One, added, “We’re thrilled to welcome Dr. Dikshit to our leadership team. His work in India’s digital transformation and his experience at the intersection of policy, governance, and technology make him the ideal leader to guide our next phase of growth. His expertise will accelerate our mission to empower enterprises through AI-driven and compliance-led innovation.”

At Cygnet.One, Dr. Dikshit will focus on advancing AI-first digital transformation across key sectors including BFSI, Manufacturing, Pharma, Retail, and the Public Sector. His leadership will help businesses move beyond compliance, turning regulatory alignment into opportunity and driving measurable value through automation and intelligent systems.

Beyond enterprise strategy, Dr. Dikshit is also expected to contribute to Cygnet.One’s core growth pillars, Clients, Cygnetians, and Community by promoting a culture of innovation, mentorship, and social impact through technology.

Cygnet.One continues to stand at the forefront of digital transformation, with expertise spanning Tax, VAT & GST compliance, e-Invoicing, AI-driven data intelligence, and enterprise modernization. The company is actively involved in large-scale implementations across regions including India, the UAE, Saudi Arabia, Malaysia, and Europe, helping businesses redefine how they comply, connect, and compete in the evolving digital economy.

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