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By Nishang Narayan
Published on November 4, 2024
Curator Hotel & Resort Collection has formed a strategic partnership with SevenRooms, a leading CRM, marketing, and operations platform, designed to enrich guest experiences and enhance operational efficiency for Curator’s expansive portfolio of over 100 independent hotels and resorts across the U.S.
Through this collaboration, Curator’s member hotels gain access to SevenRooms at preferred pricing, empowering them with advanced tools to capture valuable guest data, stimulate repeat business, and streamline operations, moving beyond traditional one-size-fits-all solutions. This adaptability allows Curator’s members to create distinctive, personalized guest experiences.
According to Kendall Hanson, Director of Operations at 1 Hotel San Francisco, SevenRooms has been transformative: “SevenRooms allows us to connect with guests on a deeper level. The data we capture enhances our ability to deliver personalized experiences that keep guests coming back, with analytics that are unmatched in the industry. This focus on high-touch hospitality is essential to us.”
Properties like LaPlaya Beach & Golf Resort and 1 Hotel San Francisco have already utilized SevenRooms to increase dining traffic and improve profitability within their food and beverage operations. By leveraging SevenRooms’ advanced data tools, Curator’s member hotels gain the ability to understand and anticipate guest preferences, enhancing the overall experience.
Founded in 2011, SevenRooms serves over 13,000 clients worldwide, with support from major backers like Amazon and Comcast Ventures. This partnership with Curator adds value to its members, alongside the recent addition of new properties in Virginia, Texas, Missouri, and Colorado.
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