Ena Roy Takes the Helm as Director of Operations at Sheraton Grand Bengaluru Whitefield Hotel

Ena Roy Takes the Helm as Director of Operations at Sheraton Grand Bengaluru Whitefield Hotel

By Author

Published on February 14, 2024

Sheraton Grand Bengaluru Whitefield Hotel & Convention Center recently announced the appointment of Ena Roy as its new Director of Operations, marking a significant addition to the hotel's leadership team. Roy brings over 21 years of experience from renowned hospitality brands such as ITC Hotels and Hyatt Hotels, making her a valuable asset in managing hotel room operations.

Roy's journey in the hospitality industry began at Oberoi’s Amarvillas, where she developed her skills in the housekeeping department. Since then, she has played pivotal roles in the pre-launch and operational management of prestigious luxury brands like Grand Hyatt, Park Hyatt, and Four Seasons. In her most recent position as Director of Rooms at Four Seasons Hotel Mumbai, she oversaw the phased renovation of the hotel and ensured the seamless operation of various departments, including Front Office, Concierge, Housekeeping, and Spa.

Throughout her career, Roy has been known for her strategic planning abilities, supporting business growth and adeptly increasing revenue through upselling. Her passion for creating memorable experiences for guests and colleagues has been evident, driving her commitment to excellence.

Commenting on her appointment, Roy expressed her enthusiasm for joining Marriott Hotels and her eagerness to embrace Marriott's core values of inspiration, empowerment, and authenticity. Sanjay Gupta, General Manager of Sheraton Grand Bengaluru Whitefield Hotel & Convention Center, welcomed Roy to the team, highlighting her substantial experience in the hospitality industry and her role in overseeing the hotel's business expansion plans.

With Roy leading operations, Sheraton Grand Bengaluru Whitefield Hotel & Convention Center is poised to continue delivering exceptional guest experiences and driving long-term growth in the hospitality sector.


Anurag Bharadwaj Takes Charge as General Manager at Fortune Ranjit Vihar, Amritsar

Anurag Bharadwaj Takes Charge as General Manager at Fortune Ranjit Vihar, Amritsar

By Manu Vardhan Kannan

Published on August 11, 2025

Fortune Hotels, part of the ITC Hotels group, has announced the appointment of Anurag Bharadwaj as the new General Manager of Fortune Ranjit Vihar, Amritsar. Bringing over 15 years of industry experience, Bharadwaj is set to steer the hotel towards elevated guest satisfaction and business growth.

Known for his strategic mindset and strong operational capabilities, Bharadwaj steps into this leadership role with a focus on refining service quality, motivating teams, and strengthening the hotel's overall performance.

His career spans across respected hospitality brands, having previously held key managerial roles at Holiday Inn Amritsar, Holiday Inn Chandigarh Panchkula (IHG), and The Fern Hotels and Resorts.

With his extensive background and proven track record in premium hotel operations, Bharadwaj is well-positioned to lead Fortune Ranjit Vihar with fresh ideas and a commitment to excellence.


The Westin Goa Welcomes Ankita Bhide as Training and Quality Manager

The Westin Goa Welcomes Ankita Bhide as Training and Quality Manager

By Manu Vardhan Kannan

Published on August 11, 2025

The Westin Goa has announced the appointment of Ankita Bhide as its new Training and Quality Manager, reinforcing the hotel’s commitment to service excellence and team development.

Bringing over a decade of experience in the hospitality sector, Bhide has been an integral part of the Marriott family, known for her expertise in pre-opening strategies, innovative training systems, and enhancing guest experiences.

In her new role at The Westin Goa, Bhide will lead initiatives to improve service delivery, build high-performing teams, and foster a culture of continuous learning, ensuring both team members and guests feel truly valued.

“We are delighted to welcome Ankita Bhide to The Westin Goa family! With her leading our training and quality initiatives, we are confident that we will continue to create exceptional guest experiences and empower high-performing teams,” said Harish Gopalakrishnan, General Manager, The Westin Goa.

Sharing her vision for the role, Bhide stated, “I look forward to nurturing a culture at The Westin Goa where learning never stops, teams feel empowered, and every guest moment is made with care. Together, we aim to elevate the hospitality experience and set new benchmarks in service excellence.”

With Bhide’s leadership, The Westin Goa is set to strengthen its guest engagement and team training approach, promising an even more memorable stay experience.


Renaissance Bengaluru Race Course Hotel Names Shranoth Suresh as Director of Sales

Renaissance Bengaluru Race Course Hotel Names Shranoth Suresh as Director of Sales

By Hariharan U

Published on August 11, 2025

Renaissance Bengaluru Race Course Hotel has announced the appointment of Shranoth Suresh as its new Director of Sales. Bringing over a decade of diverse experience in the hospitality industry, Suresh will lead the property’s sales strategy, business development, and client relationship management efforts.

Before taking on this role, Suresh served as Associate Director of Sales at The Westin Chennai Velachery, where he successfully drove revenue growth and market expansion. His career includes key positions with Marriott International, Hilton Hotels & Resorts, and ITC Hotels, along with an international stint at Renaissance Zurich adding valuable global exposure to his profile.

Known for his dynamic leadership style and strategic acumen, Suresh is expected to strengthen Renaissance Bengaluru Race Course Hotel’s positioning as a preferred choice in central Bengaluru, recognised for its modern amenities and prime location.

On his appointment, Sita Lekshmi, General Manager, Renaissance Bengaluru Race Course Hotel, said:

“Shranoth’s impressive track record across renowned hospitality brands and his global exposure bring a fresh, strategic perspective to our sales leadership. His ability to build strong client relationships, combined with his deep understanding of evolving market dynamics, will be instrumental as we continue to strengthen our positioning. With him on-board, we look forward to exploring new growth avenues, delivering elevated experiences that reflect the distinctive spirit of the Renaissance brand.”

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