Sheraton Grand Bengaluru Whitefield Hotel & Convention Center recently announced the appointment of Ena Roy as its new Director of Operations, marking a significant addition to the hotel's leadership team. Roy brings over 21 years of experience from renowned hospitality brands such as ITC Hotels and Hyatt Hotels, making her a valuable asset in managing hotel room operations.

Roy's journey in the hospitality industry began at Oberoi’s Amarvillas, where she developed her skills in the housekeeping department. Since then, she has played pivotal roles in the pre-launch and operational management of prestigious luxury brands like Grand Hyatt, Park Hyatt, and Four Seasons. In her most recent position as Director of Rooms at Four Seasons Hotel Mumbai, she oversaw the phased renovation of the hotel and ensured the seamless operation of various departments, including Front Office, Concierge, Housekeeping, and Spa.

Throughout her career, Roy has been known for her strategic planning abilities, supporting business growth and adeptly increasing revenue through upselling. Her passion for creating memorable experiences for guests and colleagues has been evident, driving her commitment to excellence.

Commenting on her appointment, Roy expressed her enthusiasm for joining Marriott Hotels and her eagerness to embrace Marriott's core values of inspiration, empowerment, and authenticity. Sanjay Gupta, General Manager of Sheraton Grand Bengaluru Whitefield Hotel & Convention Center, welcomed Roy to the team, highlighting her substantial experience in the hospitality industry and her role in overseeing the hotel's business expansion plans.

With Roy leading operations, Sheraton Grand Bengaluru Whitefield Hotel & Convention Center is poised to continue delivering exceptional guest experiences and driving long-term growth in the hospitality sector.