Enso Connect, a pioneer in digital guest experience platforms for short-term rental professionals, has announced a strategic partnership with Extenteam, a leading staffing agency in the vacation rental industry. This collaboration has given birth to "EnsoAssist," a synergistic service that marries Enso Connect's advanced automation and AI-powered unified inbox technology with Extenteam's expert hospitality team to deliver 24/7 guest support.

Through EnsoAssist, Enso Connect's customers will gain access to a comprehensive support system that includes handling booking inquiries, managing requests for early check-ins and late check-outs, and addressing any other guest needs throughout their stay. This service utilises Enso Connect's platform to facilitate seamless communication across various channels such as email, SMS, and WhatsApp, ensuring guests receive timely and efficient service.

Francois Gouelo, Cofounder and CEO of Enso Connect, highlighted the benefits of this partnership, stating, "This collaboration allows us to combine our technological strengths with Extenteam's proven expertise in hospitality support. It's designed to help hospitality professionals scale their operations without the overhead costs associated with extensive human resources or local full-time employees."

Ari Eryorulmaz, CEO of Extenteam, also expressed excitement about the partnership, saying, "We are thrilled to join forces with Enso Connect to bring this innovative service to the short-term rental market. By integrating our hospitality support skills with Enso Connect’s cutting-edge technology, we can provide a robust solution that not only enhances guest satisfaction but also allows our clients to concentrate on growing their core business."

For hospitality professionals looking to elevate their guest experience and operational efficiency, EnsoAssist represents a significant advancement. It enables them to focus more on strategic growth while entrusting guest communications and issue resolution to a dedicated team of experts.

Current Enso Connect customers interested in EnsoAssist can inquire about pricing options and setup through their existing platforms to start enjoying comprehensive 24/7 guest services support tailored to the dynamic needs of today's hospitality industry.