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By Nithyakala Neelakandan
Published on September 19, 2024
Fairfield by Marriott Kolkata has taken a notable step towards fostering diversity, equity, and inclusion (DEI) by hiring specially-abled individuals at its all-day dining outlet, Kava. This initiative is part of the hotel’s broader commitment to aligning with Marriott International’s DEI goals, which emphasize being a global leader in creating a sense of belonging for all.
In collaboration with the Sarthak Educational Trust, Fairfield by Marriott Kolkata hired associates who are deaf and non-verbal, bringing their exceptional skills to the forefront at Kava. These specially-abled team members are playing a key role in the restaurant’s success, demonstrating the hotel’s dedication to inclusivity. Despite the challenges they face in communication, these individuals bring an unparalleled attention to detail and passion to their roles, setting a new standard for the hospitality industry.
Fairfield by Marriott Kolkata’s General Manager, Manoj Jangid, expressed his pride in this initiative, stating, "In an industry where communication is pivotal, Fairfield by Marriott Kolkata is setting a new standard by integrating associates with diverse abilities into its team. Their passion to serve others is so inspiring. They’ve brought smiles, warmth, and love to our restaurant Kava. Their employment is not only a testament to their individual skills but also an affirmation of the hotel’s dedication to inclusivity."
The hotel has implemented comprehensive training programs to ensure that the new associates integrate seamlessly into the team. These efforts reinforce a collaborative and respectful workplace culture, benefiting both the employees and guests. This initiative also aligns with the hotel’s belief that embracing diversity enhances the guest experience by fostering a more empathetic approach to service.
The positive impact of this initiative extends beyond the workforce, as it also enriches the overall experience for guests. By promoting a culture of inclusion, Fairfield by Marriott Kolkata not only provides exceptional service but also sets an example for the hospitality industry as a whole.
Additionally, Rohan Sirohia, Founder and CEO of Goodwyn Tea, echoed this sentiment, emphasizing the importance of heartfelt service in the hospitality sector. "Hospitality means serving from the heart. A nicely brewed tea can be made by any hands, but the right aroma comes from the heart that makes it, and that’s what makes them so special," said Sirohia.
Fairfield by Marriott Kolkata’s commitment to diversity and inclusion reflects Marriott International’s global vision. With a focus on creating an inclusive environment, the hotel aims to provide a welcoming space for all individuals, including its employees and guests. This initiative highlights the transformative power of embracing diversity in the workplace and the hospitality industry as a whole.
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By Hariharan U
Published on April 30, 2026
Eight Continents Hotels & Resorts has announced the addition of The Royal Hotel Cookstown to its international portfolio, marking a significant step in strengthening its presence across the United Kingdom.
The move reflects the group’s strategy of building a curated collection of distinctive hospitality destinations that combine design, cultural authenticity, and personalised guest experiences.
Under this partnership, the property will continue to be owned by the Thom family, while Eight Continents Hotels & Resorts will take over the day-to-day management. The collaboration is designed to merge the hotel’s established legacy with the group’s experience-led approach, ensuring a balance between operational efficiency and high-quality service delivery.
The group plans to focus on refining the hotel’s brand positioning across regional and international markets, while enhancing operational performance. Key initiatives will include strengthening service delivery through people-first training, implementing structured operational frameworks, and driving commercial outcomes through disciplined revenue strategies. A more cohesive, design-led identity across guest touchpoints is also part of the transformation plan.
Commenting on the expansion, Richa Adhia, Managing Director, said, “We are delighted to expand our presence in Northern Ireland with The Royal Hotel Cookstown. This is a natural step in strengthening our footprint in our home market while continuing to build a globally connected portfolio. Our focus will be on elevating operational performance and guest experience, while preserving the property’s identity and legacy.”
For guests, the transition is expected to be seamless, with existing service standards maintained while benefiting from enhanced operational systems and upgraded experiences.
With a growing portfolio that includes brands such as Treetop, Hanric, Stamps, Ocho Homes, and Signature Collection, Eight Continents continues to expand across key destinations. Its presence spans regions including Belfast, Guernsey, and Zanzibar, alongside a strong footprint in India across Kasauli, Varkala, Udaipur, Sariska, Jodhpur, and Pushkar.
Founded in 2020 by Haninder Sachdeva, the group has positioned itself as a design-led, experience-driven hospitality brand, focusing on boutique properties that blend local heritage with global standards.
This latest addition reinforces the group’s ambition to build a globally connected hospitality network while maintaining a strong emphasis on curated, meaningful travel experiences.
The St. Regis Goa Resort has been awarded Best Luxury Resort at the FICCI Travel & Tourism Excellence Awards 2026, marking another milestone in its journey as one of India’s most distinguished luxury destinations.
Spread across 49 acres of lush greenery, lagoons, and scenic waterways, with direct access to a pristine South Goa beach, the resort continues to stand out for its seamless blend of natural beauty, refined design, and personalised service.
This recognition comes at a time when the resort has been actively enhancing its guest experience. A key highlight is the reimagined Presidential Villa, designed as a private, ultra-luxury retreat that combines contemporary elegance with Goa’s cultural influences. It reflects a growing focus on offering immersive, high-end stays for global travellers.
The resort has also elevated its suite offerings, bringing in a sense of residential comfort paired with signature St. Regis sophistication. Every detail is crafted to ensure intuitive service and a refined stay experience.
Dining continues to play a central role in the resort’s identity. From authentic Italian flavours at Oliveto to globally inspired cuisine at Miri, each restaurant is positioned as a standalone destination, adding depth to the overall guest journey.
Beyond accommodation and dining, the resort curates signature experiences that define its brand. The iconic St. Regis Evening Ritual, personalised butler service, wellness offerings, and family-focused activities all contribute to a well-rounded luxury experience.
Its unique combination of expansive landscapes, beach access, and evolving experiences ensures it remains distinct from conventional resort offerings. Whether it is a quiet lagoon view, a wellness escape, or a destination celebration, the property offers a rare sense of scale and exclusivity.
Speaking on the achievement, Arun Vishnu, General Manager, said, “We are honoured to receive the award for Best Luxury Resort at the FICCI Travel & Tourism Excellence Awards 2026. This recognition reflects not only the beauty of our destination, but the dedication of our team and our commitment to elevating the guest experience. We are proud to represent Goa on a national stage and grateful to our guests for their continued trust.”
This accolade further strengthens the resort’s position in India’s luxury hospitality landscape, where thoughtful innovation meets timeless elegance
Published on April 29, 2026
Country Inn Hotels & Resorts, the flagship brand of Espire Hospitality Limited, has marked a significant milestone with six hotel openings within a single month, strengthening its footprint across key travel destinations in India.
The latest additions include new properties in Goa, Katra, and Patna, following earlier launches in Rishikesh and Dehradun. With this, the brand continues to build a diverse, multi-format portfolio catering to leisure, pilgrimage, and business travellers.
The 44-key Country Inn in Goa marks the brand’s entry into one of India’s most popular leisure markets. Located close to Calangute Beach, the hotel offers a relaxed coastal setting with an all-day dining restaurant, Ruhani, and a poolside bar, Liquid, alongside modern rooms and leisure facilities.
In North India, the launch of Country Inn in Katra strengthens the brand’s presence in pilgrimage destinations. Positioned near the gateway to Vaishno Devi Temple, the 36-room hotel is designed to offer convenience and comfort for spiritual travellers, with easy access to key routes and attractions.
Further expanding into urban markets, Country Inn Smart Stays in Patna introduces a new format tailored for city travellers. Located in a central commercial district, the 50-room property offers access to landmarks such as Mahavir Mandir, Golghar, and Bihar Museum, along with business-friendly amenities including banquet halls and meeting spaces.
Commenting on the expansion, Akhil Arora said, “These openings across Goa, Katra, and Patna, following our recent launches in Uttarakhand, represent a thoughtful step in strengthening our presence across India. By tapping into diverse markets—from leisure and pilgrimage to urban centres, we are building a portfolio that aligns with evolving travel trends.”
With this rapid expansion, Country Inn Hotels & Resorts continues to focus on destination-led growth, combining accessibility, comfort, and brand-led hospitality across emerging and established markets.
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