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By Manu Vardhan Kannan
Published on September 9, 2025
Fariyas Hotels Private Limited has announced the appointment of Santanu Guha Roy as the general manager of its flagship property, Fariyas Resort Lonavala. The appointment is part of the group’s strategy to strengthen its position as a leading name in India’s luxury hospitality sector through exceptional guest experiences, operational excellence, and sustainable growth.
With more than three decades of hospitality experience, Guha Roy has held leadership roles at several leading properties, including Holiday Inn Kolkata Airport, Radisson Blu Resort & Spa Karjat, Radisson Blu Hotel Ranchi, Radisson Blu Resort & Spa Alibaug, Radisson Hotel Varanasi, and Taj Hotels. His tenure at Radisson Blu Resort & Spa Karjat in 2022 was marked by sustained revenue growth, while his leadership across multiple properties earned Tripadvisor’s Certificate of Excellence and Hall of Fame honours.
Guha Roy is recognised for his results-driven leadership, building high-performance teams through mentorship, skills training, and fostering a culture of empowerment. His approach combines data-driven decision-making with a people-first ethos, ensuring operational efficiency, guest satisfaction, and stakeholder profitability. Known for his guest-centric service philosophy, he continues to inspire teams to deliver elevated hospitality experiences.
Commenting on the appointment, Shreenath Shashtry, CEO of Fariyas Hotels Private Limited, said, “We are delighted and excited to welcome Santanu to the Fariyas Family. His operational experience and empowering leadership will be invaluable. We look forward to working together to achieve the company’s goal.”
This leadership move is set to further enhance the resort’s reputation for excellence, reinforcing Fariyas Hotels’ vision of delivering world-class hospitality in India’s luxury travel landscape.
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By Hariharan U
Published on September 29, 2025
The Ritz-Carlton, Pune has announced the elevation of Sangram Raje to director of sales. With more than 15 years in the hospitality industry, Raje brings a strong record of building client relationships, driving revenue, and positioning hotels as leading destinations.
In his new role, he will oversee all aspects of sales, marketing, and brand management, working closely with the senior leadership team to design and implement growth strategies. His promotion reflects his consistent performance, leadership skills, and ability to deliver results in a highly competitive market.
Raje joined The Ritz-Carlton, Pune in February 2024 and has since played a vital role in leading corporate sales, cross-selling Marriott Hotels across India, and building long-term partnerships with top corporate clients. His efforts have significantly boosted revenue, enhanced guest satisfaction, and strengthened the hotel’s reputation among both business and leisure travellers.
Before joining The Ritz-Carlton, Pune, he served as associate director of sales at The Westin, Pune Koregaon Park. His career also includes sales roles at Marriott Suites Pune, JW Marriott Pune, and Spice Jet Airlines, giving him a diverse background in both hospitality and aviation.
His elevation highlights The Ritz-Carlton’s commitment to nurturing talent and rewarding leadership that contributes to its continued growth as a luxury brand in India.
Hyatt Regency Chennai has announced the promotion of Lakshmi Nandagopal to the role of Director of Human Resources, marking a significant milestone in her two-decade-long career in people management and organisational excellence. In her new capacity, she will focus on strategic workforce planning, employee well-being, leadership development, and nurturing an inclusive workplace culture that empowers associates to excel.
Nandagopal joined Hyatt Regency Chennai in January 2023 as Human Resources Manager, and within a short span, she has made a remarkable impact. Known for her strategic vision and empathetic leadership, she has successfully driven initiatives in talent acquisition, workforce engagement, payroll management, and succession planning. Her proactive approach in fostering transparency, inclusivity, and professional growth has established her as a trusted leader within the organisation.
Her career reflects a strong passion for people development and aligning HR strategies with business goals. Prior to Hyatt, she held leadership positions with Radisson Blu City Centre, Holiday Inn OMR IT Expressway (IHG Group), The Ascott Limited – Somerset Greenways Chennai, and Marriott International. Across these roles, she has played a pivotal role in shaping high-performance teams, improving employee morale, and building robust HR practices that enhanced both satisfaction and success.
Nandagopal’s track record includes leading large-scale recruitment drives, introducing associate welfare programmes such as food festivals, sports events, and Celebrate Service Week, and creating communication forums that connected associates with leadership. She has also championed Corporate Social Responsibility (CSR) initiatives, strengthening the hotel’s community ties. Her ability to manage two pre-opening hotels while delivering HR projects on schedule further highlights her organisational skills and dedication.
Commenting on her promotion, Ruban Das, General Manager of Hyatt Regency Chennai, said, “Lakshmi’s leadership is rooted in empathy, strategic insight, and a deep commitment to people. Her promotion is not only a recognition of her past achievements but also a reflection of the trust we place in her to lead our Human Resources function into an exciting future. We are confident that she will continue to inspire associates and contribute immensely to the hotel’s success.”
With this promotion, Hyatt Regency Chennai reinforces its commitment to fostering leadership from within and creating an empowering workplace culture for its associates.
Published on September 27, 2025
JW Marriott Mumbai Sahar has announced the appointment of Ruchi Thapa as its new Assistant Director of Food & Beverage. In this role, she will oversee the hotel’s food and beverage division, ensuring operational excellence while elevating guest dining experiences.
The property, known for its award-winning dining and signature hospitality, continues to expand its leadership team with seasoned professionals who bring both passion and expertise to the table.
Thapa’s career spans leadership roles at some of India’s most prestigious hospitality brands, including The St. Regis Mumbai, The Leela Palaces Hotels and Resorts, Silver Beach Entertainment & Hospitality, and Four Seasons Hotels and Resorts. Most recently, she served as General Manager of Operations, Training & Development at Aspect Hospitality, where she spearheaded initiatives in service excellence, talent development, and operational innovation.
Recognised for her dynamic leadership style, strong background in restaurant management, and commitment to guest engagement, Thapa brings a holistic approach to food and beverage operations. Her ability to blend strategic vision with hands-on execution makes her a valuable addition to the hotel’s leadership team.
Sharing her excitement about the new role, Thapa said, “For me, food and beverage is about creating immersive experiences where every visit feels unique and every detail adds to the joy of dining at JW Marriott Mumbai Sahar.”
With Thapa on board, JW Marriott Mumbai Sahar aims to further enrich its culinary offerings and continue delivering memorable dining experiences to its guests.
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