Fern Hotels & Resorts Bolsters Operations Leadership with Key GM Promotions

Fern Hotels & Resorts Bolsters Operations Leadership with Key GM Promotions

By Nishang Narayan

Published on July 7, 2025

The Fern Hotels & Resorts has announced significant internal promotions across its operations team, underscoring its focus on operational excellence, guest satisfaction, and sustainable growth. Arindam Bahel, Gautam Banerjee, and Rajib Das have all been elevated to general manager – operations roles, overseeing clusters of hotels within the chain’s expansive portfolio.

With over two decades in the hospitality industry, Arindam Bahel has been appointed general manager – operations and will be based at The Fern Brentwood Resort & Spa, Mussoorie. Bahel’s impressive journey spans luxury resorts and international assignments, including The Ananta Udaipur and Nepal’s Hotel Yak & Yeti, where he managed state banquets and large convention centres. Rising from his beginnings as a management trainee at The Orchid Mumbai to executive chef roles and then senior leadership, Bahel will now focus on enhancing synergy across Fern’s hill, pilgrimage, and eco-tourism properties, while nurturing talent and driving profitability.

Gautam Banerjee, whose hospitality career spans nearly 30 years, has also been promoted to general manager – operations. Starting his journey with Ras Resorts Silvassa in 1995, he has held leadership roles at Kamat Hotels, Absolute Hotels, O Hotel, and Quality Inn. Known for reviving underperforming units and driving F&B-led growth, Banerjee will oversee a cluster of hotels in Maharashtra under The Fern and Beacon brands, bringing his extensive operational acumen to the portfolio.

Rajib Das takes on the role of general manager – operations for five Fern hotels in Maharashtra. With 24 years of experience, including stints at The Park, Premier Inn, Taj Exotica, and InterContinental Goa, Das combines strong operational expertise with a focus on guest experience and cost efficiencies. A Hotel Management diploma holder who also trained at Ecole Hôtelière de Lausanne, Das is recognised for driving quality and service excellence.

These strategic promotions reinforce The Fern Hotels & Resorts’ commitment to building a resilient leadership pipeline and delivering elevated guest experiences across diverse destinations.


Reliance Consumer Products Appoints Deepak Bisht as Deputy Manager – HORECA, Uttarakhand

Reliance Consumer Products Appoints Deepak Bisht as Deputy Manager – HORECA, Uttarakhand

By Manu Vardhan Kannan

Published on July 16, 2026

Reliance Consumer Products Limited (RCPL) has announced the appointment of Deepak Bisht as Deputy Manager – HORECA, Uttarakhand, further strengthening its presence in the hospitality and food service segment.

An alumnus of Amrapali Institute of Hotel Management, Haldwani, Uttarakhand, Deepak brings more than a decade of experience across hospitality operations and HORECA business development.

He began his career in 2014 as a bartender at The Westin Pune before joining JW Marriott Bengaluru as a Bar Executive. In 2017, he moved to Jaipur Marriott, followed by a role as Assistant Bar Manager at The Lalit Ashok Bengaluru in 2018.

In 2021, Deepak took up an international assignment with Le Méridien Dubai as Bar Incharge. Returning to India in 2023, he joined Royal Orchid Hotels as Multi Outlet Manager, where he oversaw multiple food and beverage operations.

Before joining RCPL, he served as Business Development Manager – HORECA, Uttarakhand at Himmaleh Spirits, focusing on strengthening business relationships within the hospitality sector.

With his extensive experience across premium hotels and the beverage industry, Deepak is expected to play a key role in expanding RCPL's HORECA business in Uttarakhand.


Mercedes-Benz India Announces Key Leadership Changes Across Sales & Marketing

Mercedes-Benz India Announces Key Leadership Changes Across Sales & Marketing

By Hariharan U

Published on July 15, 2026

Mercedes-Benz India has announced a series of strategic leadership changes within its Sales & Marketing function, reinforcing the company's focus on enhancing customer experiences through real-time data, artificial intelligence, and integrated retail finance solutions. The organizational changes will come into effect from September 1, 2026.

As part of the new appointments, Nandita Godbole, currently General Manager – Digital Customer Unit, has been appointed Head of Marketing, succeeding Amrit Baid. Amrit Baid will take over as General Manager – Retail Finance & Pre-Owned Cars, while Jamsheed Bhadha, currently General Manager – Product Planning & Sales Planning, will transition to a new role within Mercedes-Benz in Dubai. Sanjay Kochar, presently General Manager – TEV & BEV Sales, will succeed Bhadha as General Manager – Product Planning & Sales Planning.

Commenting on the organizational changes, Brendon Sissing, Vice President – Sales & Marketing, Mercedes-Benz India, said, "Our people remain the driving force behind Mercedes-Benz's customer centricity and sustained success. These organizational changes reinforce our commitment to creating exceptional customer experiences using real-time data strategies, AI deployment, and integrated business capabilities, while building future-ready leaders by offering broader cross-functional exposure to our talents."

Nandita Godbole has held several leadership positions across Marketing, Retail Sales, and the Digital Customer Unit at Mercedes-Benz India. In her new role, she will focus on leveraging artificial intelligence, real-time data, and predictive insights to create more personalized and seamless customer experiences across every stage of the ownership journey.

Amrit Baid, who has successfully led Marketing and Customer Experience initiatives, including campaigns such as Dreams Day, Wish Box, and G-Tribe, will now lead the Retail Finance & Pre-Owned Cars business. Mercedes-Benz India said the appointment aligns with its strategy of integrating retail finance more closely into the customer journey. The company's retail finance portfolio has grown to over ₹15,000 crore and currently supports more than 50 percent of the vehicles retailed through financing programmes such as Star Agility.

The leadership changes reflect Mercedes-Benz India's continued emphasis on nurturing internal talent, strengthening cross-functional leadership, and accelerating innovation-led growth while delivering a more connected and customer-centric luxury automotive experience


Fairfield by Marriott Agra Strengthens Leadership Team with Key Appointments

Fairfield by Marriott Agra Strengthens Leadership Team with Key Appointments

By Hariharan U

Published on July 15, 2026

Fairfield by Marriott Agra has announced the appointment of Chef Ashwani Nigam as Executive Chef and Mr. Bipin Prajapati as Assistant Financial Controller, strengthening its leadership team with experienced professionals across culinary and financial operations.

The appointments mark another step in the hotel’s ongoing commitment towards delivering exceptional hospitality experiences, operational excellence, and continued growth.

As Executive Chef, Chef Ashwani Nigam will lead the culinary operations at Fairfield by Marriott Agra, overseeing menu development, kitchen operations, food quality standards, and innovative dining experiences. With his extensive industry expertise, he is expected to bring fresh perspectives and strengthen the hotel’s culinary offerings while maintaining Marriott’s commitment to quality and consistency.

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Mr. Bipin Prajapati joins Fairfield by Marriott Agra as Assistant Financial Controller, where he will be responsible for supporting financial operations, reporting, budgeting, and strategic financial planning. His expertise will contribute towards strengthening the hotel’s financial performance and operational efficiency.

Both appointments reflect Fairfield by Marriott Agra’s focus on building a strong leadership team that supports its vision of providing seamless guest experiences and maintaining high service standards.

With experienced professionals joining key positions, Fairfield by Marriott Agra continues to enhance its operational capabilities while creating memorable experiences for guests visiting the historic city of Agra.

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