FHRAI Successfully Concludes HR Summit on Education and Careers in Hospitality

FHRAI Successfully Concludes HR Summit on Education and Careers in Hospitality

By Nishang Narayan

Published on November 17, 2024

The Federation of Hotel & Restaurant Associations of India (FHRAI), in partnership with the National Council for Hotel Management and Catering Technology (NCHMCT) and the Hotel & Restaurant Association of Northern India (HRANI), concluded its HR Summit on Education and Career in Hospitality on November 14, 2024, at Hotel Le Meridien, New Delhi. The summit was a gathering of over 200 industry leaders, educators, and government representatives committed to addressing the challenges in the hospitality sector and shaping its future.

The summit focused on critical issues, including the shortage of skilled workers, declining student enrolment in hospitality courses, and high employee attrition rates. It featured three insightful sessions covering career opportunities, enrolment and retention challenges, and best practices for managing human resources.

During the event, FHRAI released a report titled "Future of Hospitality: Challenges, Skill Shortages and Solutions," developed by the FHRAI Centre of Excellence after consulting over 1,500 stakeholders. The report underscored the growing demand for skilled workers, estimating a need for an additional 100,000–150,000 skilled professionals annually to meet the sector's rapid growth, projected to double by 2029.

Key Voices at the Summit

Gyan Bhushan, CEO of NCHMCT, highlighted the transformative opportunities in the hospitality industry post-pandemic, stating, “Hospitality is a key growth sector in India’s economy, poised for robust job creation with the right focus on education and skill development.”

Pradeep Shetty, Vice President of FHRAI, emphasized the industry's potential to drive economic growth and job creation, saying, “Hospitality contributes significantly to employment and foreign exchange. However, addressing workforce shortages and making careers attractive to new professionals are urgent priorities.”

K.B. Kachru, President of the Hotel Association of India (HAI), stressed the need for unified efforts across government, industry, and academia. “India is on the verge of becoming the third-largest economy, and hospitality must play a pivotal role in driving this growth,” he remarked.

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Surendra Kumar Jaiswal, President of HRANI, applauded the collaborative spirit of the summit and its focus on workforce development. “Education and training are critical for the future of hospitality, and this summit serves as a platform for meaningful dialogue and action,” he noted.

Key Discussions and Outcomes
The three sessions delved into:

  1. Career Opportunities in Hospitality: Exploring new roles, skill development, and strategies for growth.
  2. Addressing Low Enrolment and High Attrition: Tackling curriculum updates and reducing turnover.
  3. Managing Human Resources in Hospitality: Sharing best practices for talent retention and workforce motivation.

The summit concluded with a collective commitment from FHRAI, NCHMCT, and HRANI to enhance collaboration, improve hospitality education, and create sustainable career pathways.

About FHRAI:

Founded in 1955, FHRAI is India’s apex hospitality body and the third-largest hospitality association globally. It serves as the leading voice for the industry, fostering growth and collaboration among stakeholders.

The HR Summit marked a significant step towards strengthening India’s hospitality workforce, ensuring it remains a driving force in the nation’s economic and employment landscape.


Ramada Plaza by Wyndham Jammu Vijaypur Appoints Ashutosh Jayee as General Manager

Ramada Plaza by Wyndham Jammu Vijaypur Appoints Ashutosh Jayee as General Manager

By Manu Vardhan Kannan

Published on November 19, 2025

Ramada Plaza by Wyndham Jammu Vijaypur has announced the appointment of Ashutosh Jayee as its general manager. In his new role, Jayee will be responsible for overseeing the hotel’s staff and operations, along with managing sales and marketing to strengthen the hotel’s overall performance.

Jayee previously served as the head of sales and marketing at Radisson Blu Jammu, where he contributed to driving commercial strategies and enhancing business development.

“Ashutosh Jayee is a talented and experienced hospitality professional and will play a key role in ensuring that the Ramada Plaza by Wyndham Jammu Vijaypur continues providing guests with the same high-quality service and exceptional value that it has become known for in the community,” said Subash Singh Jamwal, owner of the Ramada Plaza by Wyndham Jammu Vijaypur.

Jayee is a native of Jammu and a 2003 graduate of Thames Valley University in Cambridge, UK, where he received a B.A. (Hons) in Hospitality Management. He later completed his master’s in business administration and master’s in tourism management in 2010 and 2012 respectively.


Ramada by Wyndham Alleppey Appoints Sreejith Kottla as General Manager

Ramada by Wyndham Alleppey Appoints Sreejith Kottla as General Manager

By Manu Vardhan Kannan

Published on November 19, 2025

Ramada by Wyndham, Alleppey at Nehru Trophy Finishing Point, Punnamada, Alappuzha has announced the appointment of Sreejith Kottla as its general manager. In his new role, Kottla will be responsible for overseeing the hotel operations, ensuring guest satisfaction, maximizing revenue, managing staff and maintaining overall quality and financial performance. He will also focus on promoting Alleppey as a premier MICE destination.

Kottla previously served as the general manager for Joys Hotels & Resorts, a hotel group based in Thrissur, Kerala, where he managed hotel operations and sales. His experience in leadership, guest servicing and operational efficiency has consistently contributed to improved hotel performance and enhanced guest engagement.

“Kottla is a talented and experienced hospitality professional and will play a key role in ensuring that the Ramada By Wyndham continues providing guests with the same high-quality service and exceptional value that it has become known for in the Alleppey community,” said Reji Cheriyan, chairman of the Ramada By Wyndham, Alleppey.

Kottla is a native of Payyanur, Kerala, and a graduate of Srinivas College of Hotel Management in Mangalore, Karnataka, where he completed his bachelor’s degree in hotel management. He also holds an MBA from Xavier Institute of Management, Mumbai.


Hyatt Regency Chennai Appoints Anirudhya Basu as Director of Food & Beverage

Hyatt Regency Chennai Appoints Anirudhya Basu as Director of Food & Beverage

By Manu Vardhan Kannan

Published on November 19, 2025

Hyatt Regency, Chennai has announced the appointment of Anirudhya Basu as its director of food and beverage. A seasoned hospitality leader with over 17 years of experience across India’s finest luxury hotels, Basu brings extensive operational expertise, creative vision and a strong passion for delivering exceptional guest experiences.

In his new role, Basu will spearhead all food and beverage operations across the hotel, including its restaurants, bars, banquets, in-room dining and culinary events. He will focus on strengthening the hotel’s dining identity, introducing innovative gastronomic concepts and ensuring that every guest experience reflects Hyatt’s warm hospitality and world-class excellence.

Basu’s career spans some of the country’s most prestigious hotel brands, where he has excelled in both operational precision and creative leadership. Most recently, he served as the multi-property director of food and beverage at Hyderabad Marriott Hotel & Convention Centre and Courtyard by Marriott Hyderabad. In this role, he led multiple F&B outlets and large-scale banqueting operations, with his strategic initiatives significantly contributing to enhanced profitability and guest satisfaction.

Before joining Marriott, Basu held key leadership positions at Hilton Hotels & Resorts, The Ritz-Carlton, Bangalore, and Taj Hotels, Resorts & Palaces. His wide-ranging experience includes managing multi-outlet operations, high-volume banquets and premium dining concepts, and he has consistently set new standards in service quality and culinary excellence.

A graduate of the Institute of Hotel Management, Kolkata, Basu is known for his forward-thinking leadership style, team mentorship and his ability to blend innovation with hospitality in every project he leads.

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