Four Seasons Hotel Bengaluru Welcomes Deepika Jonnala as Front Office Manager

Four Seasons Hotel Bengaluru Welcomes Deepika Jonnala as Front Office Manager

By Nishang Narayan

Published on August 17, 2024

Four Seasons Hotel Bengaluru is proud to announce the appointment of Deepika Jonnala as its new Front Office Manager. Jonnala, with a decade of extensive experience in the hospitality industry, brings a wealth of knowledge and a commitment to excellence that aligns seamlessly with the Four Seasons' renowned service standards.

In her new role, Jonnala will oversee the seamless execution of all front office operations, ensuring that each guest receives a tailored experience that reflects the Four Seasons' dedication to luxury and service. Her responsibilities include fostering brand loyalty and inspiring her team to meet daily challenges with enthusiasm and dedication.

Jonnala's career is marked by numerous achievements, including being named "Front Office Person of the Year 2023" at the Accor South Asia Hotel Awards. She joins Four Seasons Bengaluru from Novotel and Ibis Bengaluru Outer Ring Road, where she led the front office operations for two units. Under her leadership, these properties achieved the highest guest satisfaction scores in the country and ranked among the top 10 Accor hotels in India.

Her journey in hospitality began at Novotel Visakhapatnam Varun Beach, where she held various roles, including Assistant Manager and Management Trainee. She further honed her skills in front office operations, guest satisfaction, and team management at Holiday Inn Chennai OMR IT Expressway and Park Hyatt Hyderabad.

In her role as Front Office Manager, Jonnala has consistently fostered a culture of continuous improvement, demonstrating exceptional talent in understanding and exceeding guest expectations. Her proven track record in delivering outstanding guest experiences makes her a valuable addition to the Four Seasons Bengaluru team.

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Expressing her excitement about the new role, Jonnala said, "Joining Four Seasons Bengaluru is a significant milestone in my career. This role presents a wonderful opportunity to blend my passion for exceptional hospitality with the vibrant culture of this dynamic city. I look forward to creating unforgettable experiences for our guests and upholding the exceptional standards of service that Four Seasons is renowned for."

With her extensive experience and dedication to excellence, Deepika Jonnala is set to make a significant impact at Four Seasons Hotel Bengaluru, further enhancing its reputation as a leader in luxury hospitality.


Reliance Consumer Products Appoints Deepak Bisht as Deputy Manager – HORECA, Uttarakhand

Reliance Consumer Products Appoints Deepak Bisht as Deputy Manager – HORECA, Uttarakhand

By Manu Vardhan Kannan

Published on July 16, 2026

Reliance Consumer Products Limited (RCPL) has announced the appointment of Deepak Bisht as Deputy Manager – HORECA, Uttarakhand, further strengthening its presence in the hospitality and food service segment.

An alumnus of Amrapali Institute of Hotel Management, Haldwani, Uttarakhand, Deepak brings more than a decade of experience across hospitality operations and HORECA business development.

He began his career in 2014 as a bartender at The Westin Pune before joining JW Marriott Bengaluru as a Bar Executive. In 2017, he moved to Jaipur Marriott, followed by a role as Assistant Bar Manager at The Lalit Ashok Bengaluru in 2018.

In 2021, Deepak took up an international assignment with Le Méridien Dubai as Bar Incharge. Returning to India in 2023, he joined Royal Orchid Hotels as Multi Outlet Manager, where he oversaw multiple food and beverage operations.

Before joining RCPL, he served as Business Development Manager – HORECA, Uttarakhand at Himmaleh Spirits, focusing on strengthening business relationships within the hospitality sector.

With his extensive experience across premium hotels and the beverage industry, Deepak is expected to play a key role in expanding RCPL's HORECA business in Uttarakhand.


Mercedes-Benz India Announces Key Leadership Changes Across Sales & Marketing

Mercedes-Benz India Announces Key Leadership Changes Across Sales & Marketing

By Hariharan U

Published on July 15, 2026

Mercedes-Benz India has announced a series of strategic leadership changes within its Sales & Marketing function, reinforcing the company's focus on enhancing customer experiences through real-time data, artificial intelligence, and integrated retail finance solutions. The organizational changes will come into effect from September 1, 2026.

As part of the new appointments, Nandita Godbole, currently General Manager – Digital Customer Unit, has been appointed Head of Marketing, succeeding Amrit Baid. Amrit Baid will take over as General Manager – Retail Finance & Pre-Owned Cars, while Jamsheed Bhadha, currently General Manager – Product Planning & Sales Planning, will transition to a new role within Mercedes-Benz in Dubai. Sanjay Kochar, presently General Manager – TEV & BEV Sales, will succeed Bhadha as General Manager – Product Planning & Sales Planning.

Commenting on the organizational changes, Brendon Sissing, Vice President – Sales & Marketing, Mercedes-Benz India, said, "Our people remain the driving force behind Mercedes-Benz's customer centricity and sustained success. These organizational changes reinforce our commitment to creating exceptional customer experiences using real-time data strategies, AI deployment, and integrated business capabilities, while building future-ready leaders by offering broader cross-functional exposure to our talents."

Nandita Godbole has held several leadership positions across Marketing, Retail Sales, and the Digital Customer Unit at Mercedes-Benz India. In her new role, she will focus on leveraging artificial intelligence, real-time data, and predictive insights to create more personalized and seamless customer experiences across every stage of the ownership journey.

Amrit Baid, who has successfully led Marketing and Customer Experience initiatives, including campaigns such as Dreams Day, Wish Box, and G-Tribe, will now lead the Retail Finance & Pre-Owned Cars business. Mercedes-Benz India said the appointment aligns with its strategy of integrating retail finance more closely into the customer journey. The company's retail finance portfolio has grown to over ₹15,000 crore and currently supports more than 50 percent of the vehicles retailed through financing programmes such as Star Agility.

The leadership changes reflect Mercedes-Benz India's continued emphasis on nurturing internal talent, strengthening cross-functional leadership, and accelerating innovation-led growth while delivering a more connected and customer-centric luxury automotive experience


Fairfield by Marriott Agra Strengthens Leadership Team with Key Appointments

Fairfield by Marriott Agra Strengthens Leadership Team with Key Appointments

By Hariharan U

Published on July 15, 2026

Fairfield by Marriott Agra has announced the appointment of Chef Ashwani Nigam as Executive Chef and Mr. Bipin Prajapati as Assistant Financial Controller, strengthening its leadership team with experienced professionals across culinary and financial operations.

The appointments mark another step in the hotel’s ongoing commitment towards delivering exceptional hospitality experiences, operational excellence, and continued growth.

As Executive Chef, Chef Ashwani Nigam will lead the culinary operations at Fairfield by Marriott Agra, overseeing menu development, kitchen operations, food quality standards, and innovative dining experiences. With his extensive industry expertise, he is expected to bring fresh perspectives and strengthen the hotel’s culinary offerings while maintaining Marriott’s commitment to quality and consistency.

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Mr. Bipin Prajapati joins Fairfield by Marriott Agra as Assistant Financial Controller, where he will be responsible for supporting financial operations, reporting, budgeting, and strategic financial planning. His expertise will contribute towards strengthening the hotel’s financial performance and operational efficiency.

Both appointments reflect Fairfield by Marriott Agra’s focus on building a strong leadership team that supports its vision of providing seamless guest experiences and maintaining high service standards.

With experienced professionals joining key positions, Fairfield by Marriott Agra continues to enhance its operational capabilities while creating memorable experiences for guests visiting the historic city of Agra.

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