Deepika Jonnala Joins Four Seasons Bengaluru as Front Offic

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Four Seasons Hotel Bengaluru Welcomes Deepika Jonnala as Front Office Manager

By Nishang Narayan

Published on August 17, 2024

Four Seasons Hotel Bengaluru is proud to announce the appointment of Deepika Jonnala as its new Front Office Manager. Jonnala, with a decade of extensive experience in the hospitality industry, brings a wealth of knowledge and a commitment to excellence that aligns seamlessly with the Four Seasons' renowned service standards.

In her new role, Jonnala will oversee the seamless execution of all front office operations, ensuring that each guest receives a tailored experience that reflects the Four Seasons' dedication to luxury and service. Her responsibilities include fostering brand loyalty and inspiring her team to meet daily challenges with enthusiasm and dedication.

Jonnala's career is marked by numerous achievements, including being named "Front Office Person of the Year 2023" at the Accor South Asia Hotel Awards. She joins Four Seasons Bengaluru from Novotel and Ibis Bengaluru Outer Ring Road, where she led the front office operations for two units. Under her leadership, these properties achieved the highest guest satisfaction scores in the country and ranked among the top 10 Accor hotels in India.

Her journey in hospitality began at Novotel Visakhapatnam Varun Beach, where she held various roles, including Assistant Manager and Management Trainee. She further honed her skills in front office operations, guest satisfaction, and team management at Holiday Inn Chennai OMR IT Expressway and Park Hyatt Hyderabad.

In her role as Front Office Manager, Jonnala has consistently fostered a culture of continuous improvement, demonstrating exceptional talent in understanding and exceeding guest expectations. Her proven track record in delivering outstanding guest experiences makes her a valuable addition to the Four Seasons Bengaluru team.

Expressing her excitement about the new role, Jonnala said, "Joining Four Seasons Bengaluru is a significant milestone in my career. This role presents a wonderful opportunity to blend my passion for exceptional hospitality with the vibrant culture of this dynamic city. I look forward to creating unforgettable experiences for our guests and upholding the exceptional standards of service that Four Seasons is renowned for."

With her extensive experience and dedication to excellence, Deepika Jonnala is set to make a significant impact at Four Seasons Hotel Bengaluru, further enhancing its reputation as a leader in luxury hospitality.

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Grand Hyatt Mumbai Appoints Prasad Prabhu as Learning and Development Manager to Strengthen People-First Culture

By Manu Vardhan Kannan

Published on November 11, 2025

Grand Hyatt Mumbai, one of India’s most iconic luxury hotels, has announced the appointment of Prasad Prabhu as Learning and Development Manager.

With over 18 years of experience across leading global hospitality brands, Prasad brings a strong background in talent development, leadership capability building, service culture enhancement, and colleague engagement. His appointment highlights Grand Hyatt Mumbai’s focus on nurturing a people-first culture built on care, continuous learning, and professional growth.

In his new role, Prasad will spearhead the hotel’s learning and development strategy, focusing on leadership development, embedding Hyatt’s values through a culture of learning, enhancing colleague engagement, and aligning training initiatives with business goals.

An alumnus of the Welingkar Institute of Management, Mumbai (PGDBA in General Management), Institute of Hotel Management, Goa (B.Sc. in Hospitality & Hotel Administration), and Institute of Hotel Management, Mumbai (Food Production Craft Course), Prasad has built an impressive career with prestigious hospitality brands such as The Indian Hotels Company Limited (Taj Hotels), InterContinental Hotels Group (IHG), The Leela Kempinski, The Zuri Hospitality Group, and Hyatt Hotels Corporation.

Before joining Grand Hyatt Mumbai, Prasad served as Learning Manager at Grand Hyatt Goa, where he played a dual role, leading property-level learning initiatives and contributing as an ASPAC Master Trainer for Hyatt Hotels Corporation. In this capacity, he designed and facilitated impactful leadership and trainer capability workshops across the Asia Pacific region.

Speaking on his appointment, Prasad Prabhu said,

“I am delighted to join Grand Hyatt Mumbai and continue my Hyatt journey. I believe that when colleagues feel respected, supported, and motivated to grow, they naturally deliver better guest experiences. My vision is to build a workplace where learning is not just a function, but a culture.”

As one of Hyatt’s flagship hotels in India, Grand Hyatt Mumbai continues to strengthen its reputation for excellence in service and colleague care. With Prasad’s leadership, the hotel aims to further its vision of fostering empowered teams and delivering exceptional guest experiences through a culture of continuous learning and growth.