From Cuisine to Comfort: Delhi Hotels Elevate Experiences for G20 Summit

By Author

Published on August 23, 2023

As the September breeze brings with it an air of anticipation, Delhi's hospitality industry is preparing to welcome a prestigious gathering of world leaders. The upcoming G20 Leaders' Summit scheduled for September 9 and 10 is set to draw heads of state, along with political, cultural, and business delegations from member countries. This high-profile event has triggered a flurry of activity in the city's hotels, with a focus on providing an unforgettable experience to the visiting dignitaries.

The city's central and south Delhi districts, as well as the Aerocity area, are set to buzz with the influx of distinguished guests. Hotels such as ITC Maurya, Taj Palace, The Oberoi, and more are already booked to capacity from September 7 to 11. These establishments are leaving no stone unturned to create a memorable stay for the world leaders.

Traditionally, hotels are well-prepared to host a single head of state or a small delegation. However, the G20 Summit presents an unprecedented challenge as each hotel will now accommodate two to three heads of state, along with their substantial delegations. This has required hotels to reconfigure their arrangements, bolster their security infrastructure, and amp up their preparations to ensure a seamless experience for their esteemed guests.

The occasion isn't just about accommodation; it's also an opportunity for hotels to showcase their culinary prowess. Special Indian menus, including millet dishes, are being meticulously curated to provide a taste of the nation's flavors. Some establishments are even planning dishes from the delegates' home countries to make them feel at ease. Beyond dining, hotels are planning immersive experiences and in-room amenities that reflect the essence of Indian hospitality.

This summit is more than just a meeting of minds; it's a chance for Delhi's hospitality sector to shine on the global stage. From securing premises and conducting security drills to planning custom-tailored experiences for accompanying spouses, hotels are fully committed to making a lasting impression. As the industry gears up, it's a promising start to what typically marks the onset of the busy season for Delhi hotels.

With the summit dates drawing near, hotels are gearing up to host discussions, meetings, and gatherings in dedicated event spaces. Some facilities may be temporarily closed to outsiders, ensuring the highest level of security and exclusivity. The G20 Leaders' Summit isn't just an event; it's a moment for Delhi's hospitality industry to showcase its capabilities and extend a warm, inviting welcome to leaders from across the globe. As September approaches, Delhi hotels are poised to set a new standard in hosting international dignitaries and crafting memorable experiences.

OYO Faces Rising Turmoil: Layoffs, Legal Troubles, and Hotelier Backlash

By Nishang Narayan

Published on December 26, 2024

The troubles for OYO, one of India’s most prominent unicorn startups, continue to escalate. According to an Economic Times report, the company plans to lay off 2,000 employees by the end of January as part of its cost-cutting measures, which also include automation of processes. While OYO touts itself as one of the “best places to work,” the planned layoffs come amidst mounting internal and external challenges.

An OYO spokesperson stated, “OYO continuously tracks performances of individuals, and depending on the results and the individual’s interests, we may replace some candidates after giving them the opportunity to go through a performance improvement programme.” However, layoffs are just one part of the growing crisis the company faces.

Backlash from Hotel Owners

OYO’s problems extend beyond its workforce. The startup is under fire from hotel owners across various markets for unpaid dues and unfavorable contract terms. In India, the dissatisfaction has even led to legal action. Recently, a Bengaluru hotelier filed a cheating case against OYO founder Ritesh Agarwal and six others, alleging non-payment of INR 7 lakh per month since May 2019.

Globally, similar issues persist. In the United States, hotel owners have raised concerns about OYO’s partner management system, citing its inefficiency and failure to meet payment commitments. In Japan, Yahoo terminated its partnership with OYO due to increasing complaints from hotel owners. Even in China, where OYO claims to be one of the largest hotel chains, property owners report receiving lower payments than initially promised.

Regulatory Scrutiny

Adding to its woes, OYO is also under investigation by the Competition Commission of India (CCI). The probe focuses on a commercial agreement between OYO and MakeMyTrip, examining whether the partnership creates an unfair dominant position in the market.

Global Troubles Continue

The startup’s ambitious expansion into the US market has not been smooth, with several hotel owners expressing dissatisfaction with OYO’s operations. The issues of unpaid dues and operational inefficiencies seem to mirror the problems reported in other markets.

Despite these challenges, OYO continues to assert its commitment to growth and operational excellence. However, the growing dissent from hotel owners, legal battles, and regulatory scrutiny highlight a critical need for the company to address its operational inefficiencies and rebuild trust with its partners.

With these mounting issues, the road ahead for OYO appears increasingly complex. Will the unicorn be able to navigate these turbulent waters, or is its ambitious expansion strategy taking a toll on its foundational stability?

Mahakumbh 2025 Welcomes First Upscale Hotel: Regenta Evolife Dome City

By Nishang Narayan

Published on December 26, 2024

Royal Orchid Hotels Ltd. (ROHL) is all set to elevate the hospitality experience during Mahakumbh 2025 with the launch of Regenta Evolife Dome City, a one-of-a-kind upscale pop-up resort in Prayagraj. Strategically situated near the main bathing point and activity areas of the Mahakumbh Mela, this luxury offering will cater to international and domestic travelers looking for premium accommodations during the world’s largest religious gathering.

A Unique Hospitality Milestone

Scheduled to open on 15th January 2025, Regenta Evolife Dome City will feature a variety of accommodations, including luxurious tents and architecturally stunning domes. These unique domes not only offer a serene retreat but also provide guests with immersive stargazing opportunities. Complementing this are wellness activities such as yoga and meditation, a private beach for intimate ceremonies, and curated culinary experiences.

Exclusive Services for Memorable Stays

Guests at Regenta Evolife Dome City can enjoy a host of exclusive offerings, including complimentary airport transfers, meals tailored to preferences, and boat rides. The resort aims to blend spiritual enrichment with recreational luxury, making it a preferred destination for those attending Mahakumbh 2025.

Reimagining Spiritual Hospitality

Arjun Baljee, President of ROHL, shared his vision, stating, “2024 was the year we began redefining our hospitality brands, and 2025 is when we execute those plans. Mahakumbh 2025 provides the perfect stage to showcase Regenta Evolife Dome City, combining quality accommodations and unparalleled service in a spiritual epicenter.”

Meeting a Growing Demand for Luxury Accommodations

Mahakumbh 2025 is expected to attract an unprecedented 400 to 450 million visitors. Despite its spiritual significance, Prayagraj has long faced a shortage of high-quality accommodations for international tourists. Regenta Evolife Dome City aims to address this gap, offering world-class hospitality during this iconic event.

Collaboration and Innovation

Highlighting the collaborative effort, Mr. Alok Chauhan, the project’s developer, said, “We are thrilled to partner with ROHL to create this one-of-a-kind upscale property. With our excellence in dome architecture and Regenta’s signature hospitality, we aim to make every visitor’s stay unforgettable.”

Discover Prayagraj

Prayagraj, located at the confluence of the Ganges, Yamuna, and Sarasvati rivers, holds immense spiritual significance. As one of the four cities to host the Kumbh Mela, the city attracts millions of pilgrims, history enthusiasts, and tourists. Its rich heritage, ancient temples, and historical monuments make Prayagraj a must-visit destination during the Mahakumbh.

About Royal Orchid & Regenta Hotels

With over 110 hotels across India, Royal Orchid Hotels Ltd. is one of India’s fastest-growing hospitality chains. The Regenta brand extends its offerings to discerning travelers through categories like Regenta Resort, Regenta Inn, and more, combining convenience, affordability, and luxury.

The Ritz-Carlton Bangalore Sparkles with Festive Cheer at Tree Lighting Ceremony

By Nishang Narayan

Published on December 26, 2024

The Ritz-Carlton, Bangalore welcomed the festive season with its magnificent Harmony of Lights Tree Lighting Ceremony, a celebration filled with joy, music, and togetherness. The exclusive event, attended by the city’s crème de la crème, radiated the true spirit of Christmas, with guests dressed in their festive best.

The evening opened with a mesmerizing performance by Serenata Chorale, the choir from St. Joseph's College of Commerce. Their angelic carol renditions set a magical tone, leaving the audience enchanted. Following this, Mr. Reuben Kataria, General Manager of The Ritz-Carlton, Bangalore, delivered a warm welcome message, emphasizing the season’s essence of community, joy, and the spirit of giving.

The ceremony’s highlight was the lighting of the Christmas tree, led by children whose excitement mirrored the radiant glow of the sparkling tree. This magical moment quickly turned into an interactive celebration, with guests joining in to sing carols, fostering a harmonious and unforgettable festive atmosphere.

Adding to the cheer, Santa Claus made a special appearance, spreading joy among the children by handing out chocolates. Guests were also treated to a delightful array of holiday flavors, including mulled wine, amuse-bouches, and appetizing treats, perfectly complementing the evening's festive vibe.

The Jaipur Corridor’s elegant décor and the opulent ambience of the lobby created a picture-perfect backdrop, further enhancing the seasonal magic. The Ritz-Carlton Bangalore’s meticulous attention to detail and luxurious hospitality ensured that the event left behind lasting memories of joy, laughter, and the timeless spirit of Christmas.

As the evening concluded, it was clear that The Ritz-Carlton Bangalore had set a glittering standard for the festive season, welcoming guests into a world of warmth, elegance, and festive cheer.

Contact Information:

Shikha Shah | +91 9771300845
shikha.shah@criesse.com

About The Ritz-Carlton, Bangalore

Nestled in the heart of Bangalore, The Ritz-Carlton Bangalore boasts 277 luxurious rooms and suites, complemented by seven award-winning restaurants and bars. Known for its opulence and impeccable hospitality, the hotel is an ideal destination for indulgence and relaxation.

Visit ritzcarlton.com/Bangalore for more details. Follow us on @ritzcarltonbangalore (Facebook) and @ritzcarlton.bangalore (Instagram).

About Marriott International

Marriott International, Inc. (Nasdaq: MAR) is a global leader in hospitality, with a portfolio of approximately 9,000 properties across 141 countries. The company offers the Marriott Bonvoy® travel program, providing exceptional experiences worldwide. For more information, visit www.marriott.com or follow Marriott International on @MarriottIntl (Instagram and X).

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