Gale Miami Partners with Stayntouch for Elevated Guest Experience

Gale Miami Partners with Stayntouch for Elevated Guest Experience

By Nithyakala Neelakandan

Published on April 21, 2024

Gale Miami Hotel and Residences, a distinguished 51-story luxury hybrid aparthotel in downtown Miami, is gearing up for its grand opening on May 1, 2024. To ensure seamless operations and deliver exceptional guest experiences, Gale Miami has joined forces with Stayntouch, a renowned provider of cloud-based hotel property management systems (PMS) and guest-centric technology.

Gale Miami blends the best of boutique hotel luxury with upscale apartment living, offering guests modern chic accommodations, upscale dining options, and a premium spa experience. With 688 rooms spread across 51 floors, Gale Miami promises a unique hospitality experience for visitors to downtown Miami.

Stayntouch's flexible cloud PMS, customizable booking engine, guest-friendly smart kiosks, and secure ID-scanning technology were selected by Gale Miami to streamline operations and enhance guest interactions. 

With Stayntouch, Gale Miami aims to achieve:

Seamless Booking and Check-in: Guests can expect a hassle-free booking process and streamlined check-in experience, minimizing staff involvement and maximizing efficiency.

Effortless Training: Stayntouch's intuitive PMS interface allows staff to become proficient in just two days, enabling them to focus on providing exceptional service to guests.

Simplified Integration: Gale Miami benefits from simplified integration with 22 third-party platforms, including leading accounting, spa, and housekeeping management solutions, ensuring a seamless operational workflow.

Kevin Waldstein, general manager of Gale Miami, said "We chose Stayntouch for its feature-rich cloud PMS to make property management effortless for our size and complexity and seamlessly accommodate our unique hybrid service model when we officially open in May. Additionally, Stayntouch's innovative features, such as mobile and kiosk check-in, will streamline guest arrivals, and the front desk staff is excited by its ease of operation and new level of efficiency. We are thrilled and eagerly anticipate a growing partnership with Stayntouch.”

Priya Rajamani, VP of implementation and support for Stayntouch, said, "We're excited to announce our partnership with Gale Miami Hotel and Residences and extend a warm welcome to them into the Stayntouch family. Our cloud PMS and comprehensive technology suite are designed with flexibility and richness in mind, making them particularly well-suited for properties with diverse offerings and robust operations, aiming for a seamless guest experience. We're confident that our technology will not only enhance Gale Miami's guest experience and streamline their operations but also align with their goal of providing a dynamic hospitality experience for visitors to downtown Miami."

To celebrate its grand opening, Gale Miami is offering an exclusive room rate discount of up to 25% and savings of up to $200, including waived destination fees, a welcome gift, and complimentary early check-in and late checkout options. Guests can avail of this special offer by using promo code GRANDPRO during booking.


Cygnett Hotels Signs Cozzet Amritsar, Expands Footprint in Punjab

Cygnett Hotels Signs Cozzet Amritsar, Expands Footprint in Punjab

By Hariharan U

Published on February 22, 2026

Cygnett Hotels & Resorts has announced the signing of Cozzet Amritsar, marking a strategic expansion of its value-driven brand in Punjab’s thriving hospitality market.

The upcoming 54-key property will strengthen the group’s presence in one of North India’s most resilient tourism and commercial hubs, Amritsar.

Cozzet Amritsar will feature 54 well-appointed rooms, an all-day dining restaurant and a banquet facility equipped with modern technology, capable of hosting up to 500 guests.

The hotel is located approximately 20 minutes from the iconic Golden Temple and about 30 minutes from Sri Guru Ram Dass Jee International Airport. Its proximity to religious landmarks, retail districts and commercial zones positions it to cater to a balanced mix of pilgrimage, leisure, wedding and corporate demand.

Amritsar continues to record strong year-round footfall, driven by domestic and international visitors. Improved road infrastructure and enhanced airport connectivity have further strengthened demand across the midscale and upper-midscale hotel segments.

Cozzet Hotels are designed around a simple promise, clean rooms, quality food, reliable service and essential comforts such as Wi-Fi, gym access and hot showers, all at smart price points. Each property reflects a distinct local identity while maintaining consistent service standards.

image

Cozzet Amritsar will target value-conscious travellers seeking comfort, efficiency and dependable hospitality without compromising on experience.

Commenting on the signing, Sarbendra Sarkar, Founder and Managing Director, Cygnett Hotels & Resorts, said, “Amritsar is a high-performing hospitality market with strong year-round demand across pilgrimage, leisure and social events. With Cozzet Amritsar, we are strengthening our presence in Punjab by offering a product that balances comfort, efficiency and value. The city's improving infrastructure and expanding commercial activity make it a compelling long-term market for organised hospitality brands.”

The addition of Cozzet Amritsar aligns with Cygnett’s asset-light expansion strategy focused on high-growth secondary cities with strong demand fundamentals and limited organised supply.

Beyond the Golden Temple, the hotel’s location also offers convenient access to the Wagah Border, the War & Partition Museum and Amritsar’s bustling shopping streets, making it an attractive base for both business and leisure travellers.

With this signing, Cygnett continues to deepen its presence in North India, tapping into markets where tourism, weddings and corporate travel converge to drive sustained hospitality growth.


Holiday Inn New Delhi Mayur Vihar Noida Elevates Guest Experience with Renovated Suites Featuring a Private Steam Room

Holiday Inn New Delhi Mayur Vihar Noida Elevates Guest Experience with Renovated Suites Featuring a Private Steam Room

By Manu Vardhan Kannan

Published on February 20, 2026

Holiday Inn New Delhi Mayur Vihar Noida has unveiled its newly renovated suites, thoughtfully designed for business and leisure travellers looking for comfort, style, and modern convenience. These suites reflect the changing expectations of today’s guests, where elegant design meets practical luxury.

Located on the hotel’s higher floors, the suites offer sweeping panoramic views of the city skyline, setting a calm and relaxing tone for the stay. The overall design focuses on comfort, wellness, and functionality, making the suites ideal for guests who value both relaxation and efficiency.

The interiors feature Belgian hardwood flooring, adding warmth and a timeless appeal to the space. Each suite includes a separate living room and dining area, offering ample room to unwind or host informal meetings. The bedrooms are spacious and well-planned, with comfortable seating areas that allow guests to relax while taking in the city views.

To ensure year-round comfort while keeping sustainability in mind, the suites are fitted with advanced energy-efficient air-conditioning systems that provide effective climate control with reduced environmental impact.

For added convenience, the suites include an elegant powder room along with a large bathroom featuring either a walk-in shower or a soaking bathtub. Guests also have access to a well-designed walk-in wardrobe and generous luggage storage space.

One of the most distinctive features of these suites is the private steam room, a rare offering that adds an extra layer of relaxation and wellness for guests seeking a rejuvenating experience during their stay.

Entertainment and refreshments are equally well taken care of. A fully stocked bar cabinet meets all refreshment needs, while 65-inch LED televisions placed in both the living area and bedroom ensure a seamless and immersive viewing experience throughout the suite.

“Our goal has always been to create spaces where guests feel truly at home. These new suites are not just about luxury, they are about thoughtful design, wellness and moments of calm in the midst of a bustling city. Every detail, from the panoramic views to intricate interiors and the private steam room, is intended to make our guests' stay not only comfortable but memorable”. said Anurag Rai, General Manager, Holiday Inn New Delhi Mayur Vihar Noida.

Hotel Address:

  • Holiday Inn New Delhi Mayur Vihar Noida, District Centre, 13A, Mayur Vihar, New Delhi - 110091

Al Habtoor Palace, Dubai Retains Forbes Travel Guide Four-Star Rating for 2026

Al Habtoor Palace, Dubai Retains Forbes Travel Guide Four-Star Rating for 2026

By Hariharan U

Published on February 19, 2026

Al Habtoor Palace has retained its prestigious Four-Star rating in the 2026 Star Awards by Forbes Travel Guide, reaffirming its position among the world’s distinguished luxury hospitality destinations. The 68th annual Star Awards span 100 countries and recognise excellence in hotels, restaurants, spas, and cruise experiences.

Overlooking the scenic Dubai Water Canal, Al Habtoor Palace is renowned for its Beaux-Arts-inspired architecture and palatial interiors. The hotel features 182 guest rooms and 52 suites, offering a seamless blend of classical elegance and contemporary comfort. A signature highlight is its bespoke butler service, ensuring personalised attention and a refined guest journey from arrival to departure.

image

Culinary excellence remains central to the hotel’s identity, with a curated collection of fine dining venues presenting world-class cuisine in sophisticated settings. Guests can also unwind at the award-winning spa, designed to deliver restorative treatments and holistic relaxation experiences.

Located within Al Habtoor City, the property enjoys prime access to Sheikh Zayed Road and Dubai’s cultural and entertainment hubs. With state-of-the-art event spaces and elegant surroundings, the hotel continues to be a sought-after venue for corporate gatherings, weddings, and grand celebrations.

Stefan Radstrom, Complex General Manager of the Al Habtoor City Hotel Collection, said, “We are truly honoured to be awarded the Forbes Travel Guide Four-Star Rating for 2026. This recognition celebrates our continuous dedication to delivering an exceptional experience for every guest. We take pride in offering unmatched service, refined comfort, and world-class amenities with every stay.”

Amanda Frasier, President of Standards & Ratings at Forbes Travel Guide, added, “Forbes Travel Guide’s Star Award winners exemplify excellence in hospitality. This year’s list reflects the changing landscape of luxury, with properties setting the standard for authentic experiences while offering unparalleled amenities and enhanced well-being.”

The continued recognition underscores Al Habtoor Palace’s commitment to meticulous service, elevated experiences, and timeless luxury in the heart of Dubai.

Stay up-to-date with the latest Hospitality news and trends in the Hospitality industry!

Subscribe to Hospitality news e-magazine for free and never miss an issue.

By clicking subscribe for free you agree to the Terms & Conditions and acknowledge our Privacy Policy.

Advertise With Us

We have various options to advertise with us including Events, Advertorials, Banners, Mailers, etc.