Gale Miami Partners with Stayntouch for Elevated Guest Experience

Gale Miami Partners with Stayntouch for Elevated Guest Experience

By Nithyakala Neelakandan

Published on April 21, 2024

Gale Miami Hotel and Residences, a distinguished 51-story luxury hybrid aparthotel in downtown Miami, is gearing up for its grand opening on May 1, 2024. To ensure seamless operations and deliver exceptional guest experiences, Gale Miami has joined forces with Stayntouch, a renowned provider of cloud-based hotel property management systems (PMS) and guest-centric technology.

Gale Miami blends the best of boutique hotel luxury with upscale apartment living, offering guests modern chic accommodations, upscale dining options, and a premium spa experience. With 688 rooms spread across 51 floors, Gale Miami promises a unique hospitality experience for visitors to downtown Miami.

Stayntouch's flexible cloud PMS, customizable booking engine, guest-friendly smart kiosks, and secure ID-scanning technology were selected by Gale Miami to streamline operations and enhance guest interactions. 

With Stayntouch, Gale Miami aims to achieve:

Seamless Booking and Check-in: Guests can expect a hassle-free booking process and streamlined check-in experience, minimizing staff involvement and maximizing efficiency.

Effortless Training: Stayntouch's intuitive PMS interface allows staff to become proficient in just two days, enabling them to focus on providing exceptional service to guests.

Simplified Integration: Gale Miami benefits from simplified integration with 22 third-party platforms, including leading accounting, spa, and housekeeping management solutions, ensuring a seamless operational workflow.

Kevin Waldstein, general manager of Gale Miami, said "We chose Stayntouch for its feature-rich cloud PMS to make property management effortless for our size and complexity and seamlessly accommodate our unique hybrid service model when we officially open in May. Additionally, Stayntouch's innovative features, such as mobile and kiosk check-in, will streamline guest arrivals, and the front desk staff is excited by its ease of operation and new level of efficiency. We are thrilled and eagerly anticipate a growing partnership with Stayntouch.”

Priya Rajamani, VP of implementation and support for Stayntouch, said, "We're excited to announce our partnership with Gale Miami Hotel and Residences and extend a warm welcome to them into the Stayntouch family. Our cloud PMS and comprehensive technology suite are designed with flexibility and richness in mind, making them particularly well-suited for properties with diverse offerings and robust operations, aiming for a seamless guest experience. We're confident that our technology will not only enhance Gale Miami's guest experience and streamline their operations but also align with their goal of providing a dynamic hospitality experience for visitors to downtown Miami."

To celebrate its grand opening, Gale Miami is offering an exclusive room rate discount of up to 25% and savings of up to $200, including waived destination fees, a welcome gift, and complimentary early check-in and late checkout options. Guests can avail of this special offer by using promo code GRANDPRO during booking.


IHCL Signs Taj Safaris Lodge in Satpura, Expands Wildlife Portfolio

IHCL Signs Taj Safaris Lodge in Satpura, Expands Wildlife Portfolio

By Hariharan U

Published on March 30, 2026

Indian Hotels Company Limited (IHCL) has announced the signing of a new Taj Safaris property in Satpura, marking a strategic expansion in India’s wildlife and eco-tourism segment. This greenfield project further strengthens IHCL’s footprint in Madhya Pradesh, where it already operates lodges across key national parks.

Commenting on the development, Suma Venkatesh, Executive Vice PresidentReal Estate & Development, IHCL, said, “India offers a significant opportunity to expand the wildlife and eco-tourism segment. The signing of Taj Safaris, Satpura reflects this potential and strengthens our presence in Madhya Pradesh.”

Developed in partnership with Sarvapratham Hospitality Private Limited, the upcoming lodge will be located approximately two hours from Bhopal Airport. Spread across 30 acres, the 20-key property will offer an immersive nature-led experience, complete with an all-day dining restaurant and bar.

Set amidst dense forests and undulating terrain, the lodge is positioned to offer curated wildlife experiences led by trained naturalists. The region, part of Satpura National Park, is known for its rich biodiversity and frequent wildlife sightings, especially during the summer months.

The park is home to species such as the Bengal tiger, leopards, sloth bears, Indian bison, along with over 300 bird species and numerous reptiles, making it a key destination for wildlife enthusiasts.

Representing the owning company, Kunal Giani, Vishal Premchandani, and Kapil Premchandani said, “We are pleased to partner with IHCL to bring Taj Safaris to Satpura. This development aligns with our vision of celebrating the region’s unique ecological character.”

With this addition, IHCL will expand its Taj Safaris portfolio in Madhya Pradesh to five lodges, including one under development, reinforcing its leadership in India’s luxury wildlife hospitality space.


Vivanta Debuts in Vrindavan, Strengthening IHCL’s Spiritual Tourism Portfolio

Vivanta Debuts in Vrindavan, Strengthening IHCL’s Spiritual Tourism Portfolio

By Hariharan U

Published on March 29, 2026

Indian Hotels Company Limited has announced the opening of Vivanta Vrindavan, marking the brand’s debut in one of India’s most revered spiritual hubs, Vrindavan. The launch reinforces IHCL’s continued focus on expanding its presence across key pilgrimage and spiritual destinations in the country.

Strategically located close to major temples and cultural landmarks, the 135-key property has been designed to offer a calm and immersive stay experience, reflecting the spiritual essence of the destination while maintaining Vivanta’s contemporary hospitality approach.

Speaking on the launch, Deepika Rao noted that spiritual destinations in India continue to witness sustained and diverse travel demand, with Vrindavan remaining central to this journey. She added that the hotel aims to deliver a stay experience rooted in the ethos of the destination.

The property features multiple dining and lifestyle offerings including Mynt, an all-day vegetarian restaurant with global and regional influences; Swirl, a lobby café; Wink, a poolside bar; and Tease, an alfresco dining space. Guests can also access wellness facilities such as a spa, fitness centre, and an open-to-sky infinity pool.

Highlighting the operational vision, Saurabh Mitra shared that the hotel has been thoughtfully designed to reflect the vibrant character of Vrindavan, with a focus on delivering meaningful and personalised guest experiences.

The opening aligns with IHCL’s broader strategy of tapping into India’s growing spiritual tourism segment, where destinations like Shri Banke Bihari Mandir and Prem Mandir continue to attract both domestic and international travellers.

With this addition, IHCL further strengthens its position in the experiential hospitality space, blending cultural authenticity with modern comfort to cater to evolving traveller preferences.


LOYA at Taj West End Bengaluru Hosts an Intimate Storytelling Afternoon

LOYA at Taj West End Bengaluru Hosts an Intimate Storytelling Afternoon

By Manu Vardhan Kannan

Published on March 29, 2026

LOYA at Taj West End, Bengaluru marked World Storytelling Day with a calm and thoughtfully curated afternoon that brought people together over stories and shared experiences.

The gathering was designed as a space for open conversations around storytelling, seen as a way to preserve meaning and capture the beauty and emotion of everyday life. Much like food, which often brings people closer, storytelling became the centre of the afternoon’s experience.

The session featured a diverse group of voices, including writer and journalist Ruth D’Souza Prabhu, wine expert and writer Ruma Singh, hospitality connoisseur Aslam Gafoor, and sensory artist Indu Antony, known for capturing the unique scents of Karnataka.

As the conversation unfolded, it became clear that despite their different backgrounds, storytelling connected them all. Rooted in Indian culture and heritage, food emerged as a shared theme, bringing together memories, perspectives, and personal journeys, reflecting what LOYA aims to celebrate.

The menu added another layer to the experience, featuring dishes with strong cultural roots and stories of their own. Guests were served selections such as Dal ki Chaat, Dahi Kraal, Gola Paratha, Tudkiya Bhaat, and Kala Moti Gucchi Pulao, each offering a glimpse into traditional flavours.

Set against the serene backdrop of Taj West End, Bengaluru, the afternoon carried a sense of quiet elegance. Conversations flowed naturally, supported by a thoughtfully planned culinary experience.

Through such initiatives, LOYA continues to create a space where food, culture, and storytelling come together in a meaningful way, offering guests an experience that goes beyond dining.

LOYA, operated by IHCL, is the brand’s flagship North Indian concept that celebrates the culinary traditions of the region. With a focus on time-honoured recipes, slow cooking methods, and heirloom ingredients, the restaurant presents flavours that are both authentic and refined. With a seating capacity of 117, LOYA at Taj West End, Bengaluru offers an experience where every detail, from the interiors to the music, is designed to reflect India’s rich food heritage while blending it with a modern touch.

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