Gale Miami Partners with Stayntouch for Elevated Guest Experience

Gale Miami Partners with Stayntouch for Elevated Guest Experience

By Nithyakala Neelakandan

Published on April 21, 2024

Gale Miami Hotel and Residences, a distinguished 51-story luxury hybrid aparthotel in downtown Miami, is gearing up for its grand opening on May 1, 2024. To ensure seamless operations and deliver exceptional guest experiences, Gale Miami has joined forces with Stayntouch, a renowned provider of cloud-based hotel property management systems (PMS) and guest-centric technology.

Gale Miami blends the best of boutique hotel luxury with upscale apartment living, offering guests modern chic accommodations, upscale dining options, and a premium spa experience. With 688 rooms spread across 51 floors, Gale Miami promises a unique hospitality experience for visitors to downtown Miami.

Stayntouch's flexible cloud PMS, customizable booking engine, guest-friendly smart kiosks, and secure ID-scanning technology were selected by Gale Miami to streamline operations and enhance guest interactions. 

With Stayntouch, Gale Miami aims to achieve:

Seamless Booking and Check-in: Guests can expect a hassle-free booking process and streamlined check-in experience, minimizing staff involvement and maximizing efficiency.

Effortless Training: Stayntouch's intuitive PMS interface allows staff to become proficient in just two days, enabling them to focus on providing exceptional service to guests.

Simplified Integration: Gale Miami benefits from simplified integration with 22 third-party platforms, including leading accounting, spa, and housekeeping management solutions, ensuring a seamless operational workflow.

Kevin Waldstein, general manager of Gale Miami, said "We chose Stayntouch for its feature-rich cloud PMS to make property management effortless for our size and complexity and seamlessly accommodate our unique hybrid service model when we officially open in May. Additionally, Stayntouch's innovative features, such as mobile and kiosk check-in, will streamline guest arrivals, and the front desk staff is excited by its ease of operation and new level of efficiency. We are thrilled and eagerly anticipate a growing partnership with Stayntouch.”

Priya Rajamani, VP of implementation and support for Stayntouch, said, "We're excited to announce our partnership with Gale Miami Hotel and Residences and extend a warm welcome to them into the Stayntouch family. Our cloud PMS and comprehensive technology suite are designed with flexibility and richness in mind, making them particularly well-suited for properties with diverse offerings and robust operations, aiming for a seamless guest experience. We're confident that our technology will not only enhance Gale Miami's guest experience and streamline their operations but also align with their goal of providing a dynamic hospitality experience for visitors to downtown Miami."

To celebrate its grand opening, Gale Miami is offering an exclusive room rate discount of up to 25% and savings of up to $200, including waived destination fees, a welcome gift, and complimentary early check-in and late checkout options. Guests can avail of this special offer by using promo code GRANDPRO during booking.


Global Hotel Alliance Expands into Japan with Tokyu Hotels & Resorts Partnership

Global Hotel Alliance Expands into Japan with Tokyu Hotels & Resorts Partnership

By Hariharan U

Published on March 5, 2026

In a significant move for its Asia growth strategy, Global Hotel Alliance (GHA) has announced the signing of Tokyu Hotels & Resorts (THR), marking its formal entry into Japan’s fast-growing tourism market.

The agreement will see more than 40 properties operated by THR integrated into GHA DISCOVERY, GHA’s multi-brand loyalty platform that connects over 34 million members worldwide across 50 independent hotel brands.

Tokyu Hotels’ portfolio spans key destinations including Tokyo, Osaka, Kyoto and Okinawa, offering a spectrum of experiences from beach resorts to premium business hotels. The group’s brands include The Capitol Hotel Tokyu, Tokyu Hotel, Tokyu Resort Hotel, Excel Hotel Tokyu and Tokyu Rei Hotel, alongside its DISTINCTIVE SELECTION collection featuring lifestyle-forward concepts such as Stream Hotel and Storyline.

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Japan continues to record strong tourism numbers, welcoming 42.7 million international visitors in 2025, with Tokyo consistently ranking among the world’s most visited cities. The country’s blend of heritage, innovation and refined hospitality has positioned it as a cornerstone of global travel demand.

With Japan seeing a sustained boom in tourism, our agreement with TOKYU HOTELS is both timely and strategic,” said Chris Hartley, CEO of GHA. “We look forward to welcoming such an authentic and well-established Japanese brand into the GHA family – it will mark a key milestone in expanding our presence in one of the most dynamic travel markets in the world.”

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Founded in 1960, Tokyu Hotels & Resorts is widely associated with Japanese elegance and service precision. The group was also among the founders and previous owners of the Pan Pacific brand in 1989 and continues to maintain marketing ties for select properties.

This partnership is a natural step forward in our international strategy,” said Takashi Takei, President and Representative Director of THR. “As a hotel chain rooted in Shibuya — one of Tokyo’s most dynamic destinations — we are pleased to join forces with GHA to offer our guests greater benefits through GHA DISCOVERY while introducing our unique Japanese hospitality to a broader global audience.”

With this alliance, GHA strengthens its footprint in Asia while Tokyu Hotels gains access to a powerful global loyalty ecosystem, setting the stage for deeper cross-border travel engagement in the years ahead


Celebrating Spirit This Women’s Day with Loya’s Paanch Cocktail Experience

Celebrating Spirit This Women’s Day with Loya’s Paanch Cocktail Experience

By Manu Vardhan Kannan

Published on March 5, 2026

This Women’s Day, Loya in Mumbai’s iconic Taj Mahal Palace is inviting women to come together and celebrate their own spirit with PAANCH, its signature cocktail journey inspired by the five elements. Rooted in the brand’s guiding philosophies of Harmony, Experimentation, Authenticity, Reverence and Spirit, the experience is designed as a tribute to strength, balance, and individuality.

The PAANCH cocktail collection draws inspiration from heirloom botanicals from the North, including saffron, rose, and warming mountain spices. Each drink is crafted to reflect character and depth while staying true to traditional flavours in a refreshed, contemporary format.

Among the highlights are the radiant Sparkling Saffron and the floral Gulab, both offering elegant and layered notes. For those who prefer stronger flavours, the Masala Whisky delivers bold warmth, while the Himalayan Mule brings a refreshing twist. Every cocktail in the collection carries a distinct personality, yet they come together in perfect balance.

Even guests who prefer zero-proof options can be part of the experience. The Saffron Delight and Tamarind Fennel Soda are thoughtfully created to mirror the same craft and flavour depth, ensuring that everyone can raise a glass.

This Women’s Day, Loya celebrates the resilience, grace and stories of women. Through PAANCH, the brand offers more than just cocktails, it presents a meaningful toast to women who are bold, layered, and beautifully complex.


Holi Festivities Unfold at The Leela Gandhinagar with a Sustainable Touch

Holi Festivities Unfold at The Leela Gandhinagar with a Sustainable Touch

By Manu Vardhan Kannan

Published on March 4, 2026

Holi is a festival that brings people together through colours, laughter, and shared moments. This year, The Leela Gandhinagar chose to celebrate the occasion in a way that balanced festivity with responsibility. The hotel hosted a dry Holi celebration, making a conscious effort to avoid water wastage while still keeping the spirit of the festival alive.

Guests celebrated with plant-based colours by PHOOL, adding a natural and thoughtful element to the festivities. The initiative reflected the hotel’s focus on mindful celebrations, proving that vibrant experiences can be created without harming the environment.

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Live music set the tone for the day, filling the space with energy while maintaining a relaxed and refined atmosphere. Families and friends gathered in an elegant setting that felt both festive and comfortable, making it easy to enjoy the occasion at their own pace.

A specially curated Holi brunch added flavour to the celebration. Prepared with fresh, seasonal ingredients, the menu featured festive dishes presented with care and creativity. The dining experience perfectly matched the theme of conscious luxury that defined the event.

“In reimagining Holi through sustainability and intention, we demonstrated that modern luxury is defined by awareness and thoughtful design,” said Vikas Sood, General Manager of The Leela Gandhinagar.

The Holi 2026 celebration at the Gandhinagar property went beyond a traditional gathering. By weaving sustainability into every detail, from the colours to the cuisine, The Leela Gandhinagar showed that true luxury lies in celebrating responsibly while keeping the joy of the festival intact.

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