Gale Miami Partners with Stayntouch for Elevated Guest Experience

Gale Miami Partners with Stayntouch for Elevated Guest Experience

By Nithyakala Neelakandan

Published on April 21, 2024

Gale Miami Hotel and Residences, a distinguished 51-story luxury hybrid aparthotel in downtown Miami, is gearing up for its grand opening on May 1, 2024. To ensure seamless operations and deliver exceptional guest experiences, Gale Miami has joined forces with Stayntouch, a renowned provider of cloud-based hotel property management systems (PMS) and guest-centric technology.

Gale Miami blends the best of boutique hotel luxury with upscale apartment living, offering guests modern chic accommodations, upscale dining options, and a premium spa experience. With 688 rooms spread across 51 floors, Gale Miami promises a unique hospitality experience for visitors to downtown Miami.

Stayntouch's flexible cloud PMS, customizable booking engine, guest-friendly smart kiosks, and secure ID-scanning technology were selected by Gale Miami to streamline operations and enhance guest interactions. 

With Stayntouch, Gale Miami aims to achieve:

Seamless Booking and Check-in: Guests can expect a hassle-free booking process and streamlined check-in experience, minimizing staff involvement and maximizing efficiency.

Effortless Training: Stayntouch's intuitive PMS interface allows staff to become proficient in just two days, enabling them to focus on providing exceptional service to guests.

Simplified Integration: Gale Miami benefits from simplified integration with 22 third-party platforms, including leading accounting, spa, and housekeeping management solutions, ensuring a seamless operational workflow.

Kevin Waldstein, general manager of Gale Miami, said "We chose Stayntouch for its feature-rich cloud PMS to make property management effortless for our size and complexity and seamlessly accommodate our unique hybrid service model when we officially open in May. Additionally, Stayntouch's innovative features, such as mobile and kiosk check-in, will streamline guest arrivals, and the front desk staff is excited by its ease of operation and new level of efficiency. We are thrilled and eagerly anticipate a growing partnership with Stayntouch.”

Priya Rajamani, VP of implementation and support for Stayntouch, said, "We're excited to announce our partnership with Gale Miami Hotel and Residences and extend a warm welcome to them into the Stayntouch family. Our cloud PMS and comprehensive technology suite are designed with flexibility and richness in mind, making them particularly well-suited for properties with diverse offerings and robust operations, aiming for a seamless guest experience. We're confident that our technology will not only enhance Gale Miami's guest experience and streamline their operations but also align with their goal of providing a dynamic hospitality experience for visitors to downtown Miami."

To celebrate its grand opening, Gale Miami is offering an exclusive room rate discount of up to 25% and savings of up to $200, including waived destination fees, a welcome gift, and complimentary early check-in and late checkout options. Guests can avail of this special offer by using promo code GRANDPRO during booking.


The LaLiT Continues to Lead India’s LGBTQIA+ Inclusion Narrative

The LaLiT Continues to Lead India’s LGBTQIA+ Inclusion Narrative

By Hariharan U

Published on May 24, 2026

The LaLiT Suri Hospitality Group continues to strengthen its position as one of India’s earliest and most visible champions of LGBTQIA+ inclusion within the hospitality industry, long before diversity and inclusion became mainstream corporate conversations across the country.

As Pride-led campaigns and DEI-focused branding become increasingly prominent across India’s corporate landscape in 2026, The LaLiT stands apart for having embedded queer visibility, representation, and community engagement into its brand identity for more than a decade.

At a time when LGBTQIA+ representation remained largely absent from mainstream Indian corporate culture, the hospitality group had already begun creating inclusive spaces across hospitality, nightlife, employment, entertainment, and community-led platforms.

Under the leadership and vision associated with Keshav Suri, the group emerged as one of India’s first hospitality brands to openly champion queer visibility within luxury hospitality environments.

The organisation’s long-term commitment extended beyond symbolic campaigns, integrating LGBTQIA+ representation across workforce hiring, creative collaborations, cultural programming, nightlife experiences, and community engagement initiatives. This sustained approach helped the group establish deep cultural credibility within India’s queer community over the years.

Speaking on the brand’s philosophy, Keshav Suri, Executive Director of The LaLiT Suri Hospitality Group and Founder of the Keshav Suri Foundation, said the group’s commitment to inclusion has always been rooted in creating safe and dignified spaces where individuals can freely express themselves without fear or judgment.

One of the most visible extensions of this philosophy has been Kitty Su, which evolved into one of India’s most recognised queer-safe nightlife and cultural spaces. Over the years, the platform has supported drag performers, queer artists, trans voices, underground collectives, and alternative performance cultures well before such representation entered mainstream entertainment conversations.

The venue also played a key role in normalising queer visibility within India’s luxury hospitality and nightlife ecosystem at a time when such positioning was still considered commercially risky by many brands.

Building on that legacy, The LaLiT is set to host Pure Love Nights at Kitty Su, New Delhi, throughout June 2026 as part of its Pride Month programming. The month-long cultural series will feature drag performances, trans-led showcases, immersive nightlife experiences, fashion-led concepts, creator collaborations, and digital storytelling initiatives focused on self-expression and community representation.

The initiative reflects the group’s broader philosophy of inclusion through hospitality, culture, entertainment, and storytelling, while also extending Pride conversations beyond physical venues into wider youth culture and digital communities.

As more organisations across India begin formalising LGBTQIA+ inclusion within workplace and brand strategies, The LaLiT’s early and sustained engagement continues to distinguish it as one of the few hospitality groups that helped shape queer cultural visibility in India itself.


Seré Resort Goa Redefines Luxury Travel Through Privacy and Slow Living

Seré Resort Goa Redefines Luxury Travel Through Privacy and Slow Living

By Hariharan U

Published on May 24, 2026

Seré Resort Goa is emerging as a reflection of changing luxury travel preferences in India, where travellers are increasingly prioritising privacy, personalised experiences, and slower, more intentional forms of hospitality over crowded destinations and fast-paced itineraries.

Located in Vagator, North Goa, the boutique villa resort is positioning itself around a hospitality philosophy centred on exclusivity, stillness, and immersive living, offering guests a more inward-looking way to experience Goa.

As travel behaviour evolves, luxury travellers are moving away from conventional tourism patterns driven by nightlife, packed schedules, and high-energy destinations. Instead, there is growing demand for spaces that enable relaxation, intimacy, and flexible experiences shared with close friends and family.

Spread across a one-acre property, Seré Resort Goa features eight fully serviced private pool villas designed for extended stays, destination celebrations, intimate gatherings, and personalised retreats. Each villa includes expansive living spaces, private plunge pools, and dedicated butler service aimed at creating a self-contained luxury experience.

The property’s hospitality approach focuses heavily on privacy and customisation, with in-villa dining, floating breakfasts, personalised spa experiences, alfresco meals, and curated culinary offerings designed to minimise the need for guests to step outside the property.

The resort also reflects the growing popularity of villa-style hospitality formats among affluent Indian travellers seeking more intimate and flexible travel experiences. With accommodation capacity for up to 52 guests, the property caters to group retreats, milestone celebrations, destination weddings, and multi-generational family stays.

At the core of Seré’s philosophy is the idea of slow and intentional living. The resort has been designed with open spaces, understated tropical aesthetics, eco-conscious detailing, and an atmosphere intended to encourage guests to disconnect from fast-paced routines and focus on meaningful experiences.

The evolving hospitality model also mirrors Goa’s broader transition from a traditional party destination into a more mature luxury travel market focused on experiential stays, wellness, community-driven travel, and boutique hospitality formats.

Through its private villa concept and experience-led approach, Seré Resort Goa represents a growing shift in Indian luxury hospitality where exclusivity, emotional connection, and personal space are increasingly becoming the defining markers of premium travel experiences.


The Brandywine Boutique Hotel Opens on Philadelphia’s Main Line

The Brandywine Boutique Hotel Opens on Philadelphia’s Main Line

By Hariharan U

Published on May 21, 2026

Brandywine Realty Trust has officially opened The Brandywine, a new boutique hospitality destination on Philadelphia’s Main Line, marking a significant addition to the region’s luxury hotel landscape.

The Marriott Bonvoy Tribute Portfolio property officially opened on May 15, 2026, in Radnor, Pennsylvania, offering a blend of contemporary hospitality, heritage-inspired design, and elevated culinary experiences for both leisure and business travellers.

The hotel features 121 guest rooms and suites, flexible event and meeting spaces, multiple dining venues, and a range of modern amenities including a 24/7 fitness centre, communal gathering spaces, in-room dining, and pet-friendly accommodations.

Speaking on the launch, Jerry Sweeney said the property combines timeless hospitality with modern comfort while celebrating the heritage and culture of the Main Line region.

A key feature of the property is Laurel, a 1,500-square-foot event venue designed for meetings, private dining, receptions, and celebrations. The venue includes retractable partitions, natural lighting, landscaped patio access, and a curated catering program.

The hotel’s culinary offerings include Merrick's Tavern, a tavern-style dining concept serving regional American cuisine alongside bourbon-focused beverage selections, and Pomelo Rooftop Terrace, a rooftop destination opening later this season with craft cocktails, coastal-inspired dishes, and panoramic views.

The architecture for the property has been led by DLR Group, while interiors were designed by Restoration Hardware and Bergmeyer, drawing inspiration from vintage train travel and the historic character of the Main Line region.

The property also incorporates sustainability-focused landscape design by Jonathan Alderson Landscape Architects, using native plantings and rainwater infiltration systems to reduce environmental impact.

Situated near SEPTA regional rail connectivity and several universities, healthcare campuses, and cultural attractions, The Brandywine is expected to cater to growing regional demand ahead of major events including the FIFA World Cup 2026 and MLB All-Star Week 2026.

As part of Marriott International’s Tribute Portfolio collection, guests at The Brandywine will also be able to earn and redeem Marriott Bonvoy loyalty points during their stays.

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