Gale Miami Partners with Stayntouch for Elevated Guest Experience

Gale Miami Partners with Stayntouch for Elevated Guest Experience

By Nithyakala Neelakandan

Published on April 21, 2024

Gale Miami Hotel and Residences, a distinguished 51-story luxury hybrid aparthotel in downtown Miami, is gearing up for its grand opening on May 1, 2024. To ensure seamless operations and deliver exceptional guest experiences, Gale Miami has joined forces with Stayntouch, a renowned provider of cloud-based hotel property management systems (PMS) and guest-centric technology.

Gale Miami blends the best of boutique hotel luxury with upscale apartment living, offering guests modern chic accommodations, upscale dining options, and a premium spa experience. With 688 rooms spread across 51 floors, Gale Miami promises a unique hospitality experience for visitors to downtown Miami.

Stayntouch's flexible cloud PMS, customizable booking engine, guest-friendly smart kiosks, and secure ID-scanning technology were selected by Gale Miami to streamline operations and enhance guest interactions. 

With Stayntouch, Gale Miami aims to achieve:

Seamless Booking and Check-in: Guests can expect a hassle-free booking process and streamlined check-in experience, minimizing staff involvement and maximizing efficiency.

Effortless Training: Stayntouch's intuitive PMS interface allows staff to become proficient in just two days, enabling them to focus on providing exceptional service to guests.

Simplified Integration: Gale Miami benefits from simplified integration with 22 third-party platforms, including leading accounting, spa, and housekeeping management solutions, ensuring a seamless operational workflow.

Kevin Waldstein, general manager of Gale Miami, said "We chose Stayntouch for its feature-rich cloud PMS to make property management effortless for our size and complexity and seamlessly accommodate our unique hybrid service model when we officially open in May. Additionally, Stayntouch's innovative features, such as mobile and kiosk check-in, will streamline guest arrivals, and the front desk staff is excited by its ease of operation and new level of efficiency. We are thrilled and eagerly anticipate a growing partnership with Stayntouch.”

Priya Rajamani, VP of implementation and support for Stayntouch, said, "We're excited to announce our partnership with Gale Miami Hotel and Residences and extend a warm welcome to them into the Stayntouch family. Our cloud PMS and comprehensive technology suite are designed with flexibility and richness in mind, making them particularly well-suited for properties with diverse offerings and robust operations, aiming for a seamless guest experience. We're confident that our technology will not only enhance Gale Miami's guest experience and streamline their operations but also align with their goal of providing a dynamic hospitality experience for visitors to downtown Miami."

To celebrate its grand opening, Gale Miami is offering an exclusive room rate discount of up to 25% and savings of up to $200, including waived destination fees, a welcome gift, and complimentary early check-in and late checkout options. Guests can avail of this special offer by using promo code GRANDPRO during booking.


Hyatt Signs The Landmark Kanpur as India’s Second JdV by Hyatt Hotel

Hyatt Signs The Landmark Kanpur as India’s Second JdV by Hyatt Hotel

By Hariharan U

Published on October 3, 2025

Hyatt Hotels Corporation has announced the signing of The Landmark Kanpur, which will soon join the JdV by Hyatt portfolio, becoming India’s second hotel under this lifestyle brand. The property, owned by Som Datt Landmark Hotels and Recreations Private Limited, is set to open in 2026.

Located in one of Kanpur’s most prestigious neighbourhoods, the hotel is being thoughtfully restored to reflect the JdV by Hyatt ethos while building on The Landmark’s rich legacy in the city. Once open, it will feature 170 guest rooms, a spa, four food and beverage outlets, and expansive event spaces, including a 7,200 sq. ft. lawn on the 21st floor, designed to serve both corporate travellers and social gatherings.

The JdV by Hyatt brand short for joie de vivre is known for its vibrant, independent hotels that capture the spirit of their neighbourhoods while offering heartfelt, joy-driven hospitality. With this signing, Hyatt continues to expand its presence in India’s fast-growing lifestyle and experience-driven hotel segment.

Speaking on the development, Dhruva Rathore, Vice President, Real Estate & Development for India & South West Asia, Hyatt, said, “We're thrilled to welcome The Landmark Kanpur to the JdV by Hyatt family. This association reflects our commitment to collaborating with exceptional local operators to deliver unique guest experiences in promising markets. Building on The Landmark's esteemed legacy in Kanpur, we're excited to take this property to new heights.”

Echoing the sentiment, Vikas Malhotra, Managing Director, Som Datt Landmark Hotels and Recreations Pvt. Ltd., added, “As Kanpur’s first and only five-star hotel, The Landmark has long been a pioneer in the city’s hospitality landscape. Collaborating with Hyatt and joining the JdV by Hyatt brand marks an exciting new chapter – one that brings global standards of service while retaining our deep local roots. We look forward to welcoming guests to an enhanced, reimagined experience.”

This signing underscores Hyatt’s strategy to strengthen its lifestyle portfolio in India, offering travellers distinctive stays that combine global quality with strong local character.


Sterling Opens Rampath Ayodhya Resort, Blending Devotion with Comfort

Sterling Opens Rampath Ayodhya Resort, Blending Devotion with Comfort

By Hariharan U

Published on October 3, 2025

Sterling Holiday Resorts has expanded its footprint into Uttar Pradesh with the launch of Sterling Rampath Ayodhya, its 67th property and 57th destination. Located just steps away from the ceremonial Ram Path, the hotel offers pilgrims, families, and culture-seekers a perfect retreat while visiting the Ram Mandir.

With this opening, Sterling marks its 11th spiritual location, reinforcing the brand’s vision of offering journeys that balance devotion with modern comfort. The move comes at a time when Ayodhya is emerging as one of India’s most significant spiritual destinations, attracting a rising wave of travellers seeking cultural immersion.

image

The boutique hotel features 35 thoughtfully designed rooms, across Cocoon Double, Deluxe, and Classic categories, crafted to provide calm and comfort after temple visits. Dining is led by The Divine, a pure-veg restaurant serving sattvic-inspired meals, with special Jain options available on request reflecting the ethos of Ayodhya itself.

image

Speaking about the launch, Vikram Lalvani, MD & CEO of Sterling Holiday Resorts, said, “Ayodhya is at the heart of India’s spiritual and cultural renaissance. Sterling Rampath Ayodhya is more than a hotel — it is a gateway to devotion and discovery, serving guests who arrive with faith, families, and a sense of cultural curiosity.”

Adding to this, Rishi Uppal, Director, Kalyan KK Hotels India Pvt Ltd., shared, “Ayodhya is emerging as one of India’s most important spiritual destinations. Our vision was to create a property that not only serves pilgrims with comfort and care but also honours the cultural fabric of the city. In Sterling, we found a partner who shares this vision.”

Sterling’s spiritual portfolio has been growing steadily, with recent openings in Guruvayur, Vellore, and Rudraprayag. The addition of Ayodhya strengthens the company’s mission to bring together tradition, devotion, and hospitality across sacred destinations in India.

About Sterling Holiday Resorts Ltd.

Sterling Holiday Resorts Limited is among India’s leading hospitality brands, with 64 resorts, hotels, and retreats across 55 unique destinations, offering over 3,400 rooms. Its properties cover hills, beaches, jungles, pilgrimage sites, heritage towns, and drive-to locations. The company caters to leisure travellers, MICE, weddings, and group events. Sterling is a 100% independently managed subsidiary of Thomas Cook (India) Ltd., part of Fairfax Financial Holdings Limited.

For bookings and more information, visit www.sterlingholidays.com


Sterling Unveils Kadumane Hills Sakleshpur, a Boutique Retreat in the Western Ghats

Sterling Unveils Kadumane Hills Sakleshpur, a Boutique Retreat in the Western Ghats

By Hariharan U

Published on September 29, 2025

Sterling Holiday Resorts has launched Sterling Kadumane Hills Sakleshpur, a boutique resort created as a sanctuary for those looking to unplug, reconnect, and rejuvenate amidst nature. This marks Sterling’s first boutique property in Sakleshpur and the fourth in Karnataka.

Located high on a scenic hill in the Western Ghats, the resort welcomes guests with a signature 4x4 jeep ride that sets the tone for an offbeat adventure. Spread across 14 acres of untouched landscape, the property features handcrafted wooden cottages that open to sweeping views of valleys and forests, blending comfort with the spirit of slow travel.

image

At Rasavati, the resort’s dining space, food takes a wellness-first approach with wholesome vegetarian meals and Malnad-inspired specials. Guests can further unwind at the wellness centre, which offers authentic Ayurvedic therapies aimed at holistic healing. For those seeking adventure, options include treks to hidden waterfalls, birdwatching, plantation walks, and a visit to the famed Bisle Ghat viewpoint, often called “India’s Amazon.”

image

Speaking about the launch, Vikram Lalvani, MD & CEO, Sterling Holiday Resorts, said, “Sterling Kadumane Hills Sakleshpur is a milestone in our journey to create immersive, boutique resorts that redefine leisure travel. This property is designed as an expansive canvas for discovery—where wellness, slow travel, and mindful living come together.”

image

Mr. Raghavendra, Owner, Kadumane Hills Resorts, added, “We are delighted to partner with Sterling, who bring deep expertise and a shared vision for ‘slow travel’ in this region. Together, we aim to create experiences that highlight the culture, cuisine, and natural beauty of Sakleshpur.”

The retreat’s tranquil setting and intimate vibe make it ideal for couples, families, wellness seekers, and offbeat travellers who want more than just rest they return home refreshed and renewed.

Sterling Kadumane Hills Sakleshpur is located 17 km from Sakleshpur town and about 224 km (roughly 5.5 to 6 hours by road) from Bangalore. The nearest airport is Mangalore International Airport, around 3.5 hours away.

With this launch, Sterling reinforces its growing portfolio of resorts across India, offering experiences that range from hill stations and jungles to beaches and heritage towns.

Stay up-to-date with the latest Hospitality news and trends in the Hospitality industry!

Subscribe to Hospitality news e-magazine for free and never miss an issue.

By clicking subscribe for free you agree to the Terms & Conditions and acknowledge our Privacy Policy.

Advertise With Us

We have various options to advertise with us including Events, Advertorials, Banners, Mailers, etc.