Gale Miami Partners with Stayntouch for Elevated Guest Experience

Gale Miami Partners with Stayntouch for Elevated Guest Experience

By Nithyakala Neelakandan

Published on April 21, 2024

Gale Miami Hotel and Residences, a distinguished 51-story luxury hybrid aparthotel in downtown Miami, is gearing up for its grand opening on May 1, 2024. To ensure seamless operations and deliver exceptional guest experiences, Gale Miami has joined forces with Stayntouch, a renowned provider of cloud-based hotel property management systems (PMS) and guest-centric technology.

Gale Miami blends the best of boutique hotel luxury with upscale apartment living, offering guests modern chic accommodations, upscale dining options, and a premium spa experience. With 688 rooms spread across 51 floors, Gale Miami promises a unique hospitality experience for visitors to downtown Miami.

Stayntouch's flexible cloud PMS, customizable booking engine, guest-friendly smart kiosks, and secure ID-scanning technology were selected by Gale Miami to streamline operations and enhance guest interactions. 

With Stayntouch, Gale Miami aims to achieve:

Seamless Booking and Check-in: Guests can expect a hassle-free booking process and streamlined check-in experience, minimizing staff involvement and maximizing efficiency.

Effortless Training: Stayntouch's intuitive PMS interface allows staff to become proficient in just two days, enabling them to focus on providing exceptional service to guests.

Simplified Integration: Gale Miami benefits from simplified integration with 22 third-party platforms, including leading accounting, spa, and housekeeping management solutions, ensuring a seamless operational workflow.

Kevin Waldstein, general manager of Gale Miami, said "We chose Stayntouch for its feature-rich cloud PMS to make property management effortless for our size and complexity and seamlessly accommodate our unique hybrid service model when we officially open in May. Additionally, Stayntouch's innovative features, such as mobile and kiosk check-in, will streamline guest arrivals, and the front desk staff is excited by its ease of operation and new level of efficiency. We are thrilled and eagerly anticipate a growing partnership with Stayntouch.”

Priya Rajamani, VP of implementation and support for Stayntouch, said, "We're excited to announce our partnership with Gale Miami Hotel and Residences and extend a warm welcome to them into the Stayntouch family. Our cloud PMS and comprehensive technology suite are designed with flexibility and richness in mind, making them particularly well-suited for properties with diverse offerings and robust operations, aiming for a seamless guest experience. We're confident that our technology will not only enhance Gale Miami's guest experience and streamline their operations but also align with their goal of providing a dynamic hospitality experience for visitors to downtown Miami."

To celebrate its grand opening, Gale Miami is offering an exclusive room rate discount of up to 25% and savings of up to $200, including waived destination fees, a welcome gift, and complimentary early check-in and late checkout options. Guests can avail of this special offer by using promo code GRANDPRO during booking.


Vivanta Debuts in Vrindavan, Strengthening IHCL’s Spiritual Tourism Portfolio

Vivanta Debuts in Vrindavan, Strengthening IHCL’s Spiritual Tourism Portfolio

By Hariharan U

Published on March 29, 2026

Indian Hotels Company Limited has announced the opening of Vivanta Vrindavan, marking the brand’s debut in one of India’s most revered spiritual hubs, Vrindavan. The launch reinforces IHCL’s continued focus on expanding its presence across key pilgrimage and spiritual destinations in the country.

Strategically located close to major temples and cultural landmarks, the 135-key property has been designed to offer a calm and immersive stay experience, reflecting the spiritual essence of the destination while maintaining Vivanta’s contemporary hospitality approach.

Speaking on the launch, Deepika Rao noted that spiritual destinations in India continue to witness sustained and diverse travel demand, with Vrindavan remaining central to this journey. She added that the hotel aims to deliver a stay experience rooted in the ethos of the destination.

The property features multiple dining and lifestyle offerings including Mynt, an all-day vegetarian restaurant with global and regional influences; Swirl, a lobby café; Wink, a poolside bar; and Tease, an alfresco dining space. Guests can also access wellness facilities such as a spa, fitness centre, and an open-to-sky infinity pool.

Highlighting the operational vision, Saurabh Mitra shared that the hotel has been thoughtfully designed to reflect the vibrant character of Vrindavan, with a focus on delivering meaningful and personalised guest experiences.

The opening aligns with IHCL’s broader strategy of tapping into India’s growing spiritual tourism segment, where destinations like Shri Banke Bihari Mandir and Prem Mandir continue to attract both domestic and international travellers.

With this addition, IHCL further strengthens its position in the experiential hospitality space, blending cultural authenticity with modern comfort to cater to evolving traveller preferences.


LOYA at Taj West End Bengaluru Hosts an Intimate Storytelling Afternoon

LOYA at Taj West End Bengaluru Hosts an Intimate Storytelling Afternoon

By Manu Vardhan Kannan

Published on March 29, 2026

LOYA at Taj West End, Bengaluru marked World Storytelling Day with a calm and thoughtfully curated afternoon that brought people together over stories and shared experiences.

The gathering was designed as a space for open conversations around storytelling, seen as a way to preserve meaning and capture the beauty and emotion of everyday life. Much like food, which often brings people closer, storytelling became the centre of the afternoon’s experience.

The session featured a diverse group of voices, including writer and journalist Ruth D’Souza Prabhu, wine expert and writer Ruma Singh, hospitality connoisseur Aslam Gafoor, and sensory artist Indu Antony, known for capturing the unique scents of Karnataka.

As the conversation unfolded, it became clear that despite their different backgrounds, storytelling connected them all. Rooted in Indian culture and heritage, food emerged as a shared theme, bringing together memories, perspectives, and personal journeys, reflecting what LOYA aims to celebrate.

The menu added another layer to the experience, featuring dishes with strong cultural roots and stories of their own. Guests were served selections such as Dal ki Chaat, Dahi Kraal, Gola Paratha, Tudkiya Bhaat, and Kala Moti Gucchi Pulao, each offering a glimpse into traditional flavours.

Set against the serene backdrop of Taj West End, Bengaluru, the afternoon carried a sense of quiet elegance. Conversations flowed naturally, supported by a thoughtfully planned culinary experience.

Through such initiatives, LOYA continues to create a space where food, culture, and storytelling come together in a meaningful way, offering guests an experience that goes beyond dining.

LOYA, operated by IHCL, is the brand’s flagship North Indian concept that celebrates the culinary traditions of the region. With a focus on time-honoured recipes, slow cooking methods, and heirloom ingredients, the restaurant presents flavours that are both authentic and refined. With a seating capacity of 117, LOYA at Taj West End, Bengaluru offers an experience where every detail, from the interiors to the music, is designed to reflect India’s rich food heritage while blending it with a modern touch.


Courtyard Pune Chakan Enhances Stay with Focus on Comfort and Well-being

Courtyard Pune Chakan Enhances Stay with Focus on Comfort and Well-being

By Hariharan U

Published on March 28, 2026

Courtyard by Marriott Pune Chakan has introduced a property-wide upgrade aimed at improving guest comfort and overall well-being, with a clear focus on enhancing the stay experience.

As part of this initiative, the hotel has installed new mattresses across all rooms, addressing the growing importance of quality sleep for travellers. The move reflects a shift in hospitality priorities, where rest and relaxation are becoming key parts of the guest journey.

The upgrade has been designed keeping both business and leisure travellers in mind, offering a space that supports better sleep, reduces travel fatigue, and creates a more relaxed environment throughout the stay.

Commenting on the development, Amol More said, “At Courtyard By Marriott Pune Chakan, we believe that true hospitality goes beyond service, it’s about how our guests feel during and after their stay. This upgrade is part of our ongoing commitment to ensuring every guest experiences superior comfort, relaxation, and peace of mind.”

The refreshed room experience is part of the hotel’s continued effort to align its offerings with wellness-focused travel trends, where guests increasingly look for stays that help them unwind and recharge.

With this update, the property continues to strengthen its approach to guest-centric hospitality, focusing on simple yet impactful changes that make a noticeable difference to the overall stay.

Stay up-to-date with the latest Hospitality news and trends in the Hospitality industry!

Subscribe to Hospitality news e-magazine for free and never miss an issue.

By clicking subscribe for free you agree to the Terms & Conditions and acknowledge our Privacy Policy.

Advertise With Us

We have various options to advertise with us including Events, Advertorials, Banners, Mailers, etc.