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By Nishang Narayan
Published on November 13, 2024
Holiday Inn Katra Vaishno Devi has announced the appointment of Gaurav Sharma as its new General Manager, marking another milestone in his illustrious career in the hospitality industry. Backed by over 18 years of experience, Gaurav is well-positioned to lead the property, focusing on operational excellence, guest satisfaction, and team development.
Joining the InterContinental Hotels Group (IHG) in 2019, Gaurav has held pivotal roles across several properties. His most recent assignment as Task Force General Manager at Holiday Inn Amritsar highlighted his ability to drive results under challenging circumstances. Gaurav also made significant contributions to Holiday Inn Goa Candolim and Holiday Inn Agra, successfully implementing revenue growth strategies and enhancing guest experiences. Before IHG, he worked with esteemed brands such as Lemon Tree, The Leela, Radisson, Pride Hotels, Trident, and Renaissance.
Through IHG’s Room to Grow program, Gaurav has capitalized on professional development opportunities, taking on multiple responsibilities and excelling at each. His leadership style emphasizes innovation, collaboration, and delivering personalized, memorable guest experiences.
Expressing his excitement, Gaurav shared, “I am honoured to take on this new role and excited to lead the team at Holiday Inn Katra. Katra is a unique destination, rich in culture and spirituality, and I am focused on offering millennials and Gen Z travellers an immersive, authentic experience. We will also strengthen our local partnerships to ensure Katra becomes a more vibrant and accessible destination for travellers worldwide.”
Pankaj Gupta, Area General Manager for IHG South West Asia, praised Gaurav’s dedication, stating, “Gaurav is the kind of leader who thrives on challenges. He has always stepped in whenever needed—whether for task forces or managing key operations—and brings boundless energy, problem-solving capabilities, and a solutions-driven mindset. We are confident that his leadership will help elevate Holiday Inn Katra as a premier destination in the region.”
Recognized for his exceptional contributions, Gaurav was honoured with the Best Manager Award in 2022 by India Biz, presented by the Honourable Union Minister of State for Tourism. This accolade highlights his ability to drive excellence in the hospitality industry.
Beyond his professional achievements, Gaurav is an avid traveller and enjoys playing volleyball in his leisure time. His well-rounded persona and commitment to hospitality promise to bring a fresh perspective to Holiday Inn Katra, ensuring the property remains a top choice for travellers seeking an enriching stay at this spiritual destination.
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By Manu Vardhan Kannan
Published on December 4, 2024
MAYFAIR Lagoon and Convention, Bhubaneswar, a renowned luxury hotel known for its exceptional hospitality and world-class amenities, proudly announces the appointment of Mr. Shubhamoy Banerjee as its new General Manager.
With a stellar track record in the hospitality industry, Mr. Banerjee brings extensive experience and expertise to his new role. Over the years, he has worked with some of the most prestigious brands in the sector, earning a reputation for his innovative approach, people-centric leadership, and commitment to excellence.
In his new position, Mr. Banerjee will oversee the operations of both MAYFAIR Lagoon and MAYFAIR Convention, focusing on enhancing guest experiences, driving operational efficiency, and fostering a culture of excellence within the team. His strategic vision is expected to further solidify the property’s standing as a premier destination for leisure and business travelers alike.
Speaking about his appointment, Mr. Banerjee said, “It is a privilege to be part of the MAYFAIR family. MAYFAIR Lagoon and Convention is an iconic property, and I am excited to work with the talented team here to elevate the guest experience and strengthen our position in the market. Together, we will continue to set benchmarks in luxury hospitality.”
Located in the heart of Bhubaneswar, MAYFAIR Lagoon is celebrated for its lush landscapes, elegant architecture, and state-of-the-art facilities, making it a top choice for travelers seeking a blend of luxury and tranquility. The adjoining MAYFAIR Convention is a premier venue for conferences, weddings, and events, offering unparalleled service and amenities.
With Mr. Banerjee at the helm, the property is poised for a new era of growth and innovation, ensuring that it remains a leader in the luxury hospitality segment.
The MAYFAIR Group extends a warm welcome to Mr. Shubhamoy Banerjee and looks forward to his invaluable contributions in shaping memorable experiences for guests.
Novotel Goa Panjim is pleased to announce the appointment of Vinayak M. Prabhavalkar as its new Director of Sales & Marketing. With an impressive 17-year career in the hospitality industry, including extensive expertise in Goa, Prabhavalkar is set to bring a wealth of knowledge and leadership to this pivotal role.
Prabhavalkar’s career began in 2006, and he has since worked with leading hospitality brands like Marriott International and IHG. His vast experience has helped him develop a strong understanding of the unique market dynamics of Goa, making him well-positioned to drive revenue, optimize customer satisfaction, and lead successful sales teams.
In his new role, Prabhavalkar will focus on enhancing market visibility, fostering long-term client relationships, and leading sales and marketing initiatives for Novotel Goa Panjim. His in-depth local knowledge and collaborative leadership style are expected to be key factors in the hotel’s continued success in the region.
Surajit Chatterjee, General Manager of Novotel Goa Panjim, expressed, “Vinayak’s extensive experience in Goa, combined with his proven track record in sales and marketing, makes him an ideal fit for our team. His strategic vision and deep understanding of the local market will be essential as we continue to elevate the guest experience and expand our presence in the region.”
Novotel Hotels, Suites & Resorts, part of Accor, is known for offering destination hotels designed for guests to take time to enjoy the moments that matter. With over 530 locations across more than 60 countries, Novotel caters to both business and leisure guests, offering spacious rooms, dedicated meeting spaces, family-friendly zones, and a wide range of services designed for comfort and convenience.
With Prabhavalkar’s leadership, Novotel Goa Panjim is poised to enhance its offerings and make a significant impact in the local market.
RCI, a global leader in membership travel services, has announced the appointment of Lucas Ramos as Senior Director, Travel & Membership – Asia, Pacific & India. Based in Australia, Ramos will oversee operations and spearhead strategic growth initiatives across the region, including for affiliated brands 7Across and @Work International, which are part of the Travel + Leisure Co. portfolio.
With over 16 years of experience, Ramos brings a strong foundation in finance and analytics, excelling in data-driven decision-making that ensures sustained business growth. He previously led 7Across and spent a decade at Mantra Group, where he successfully repositioned the brand and optimized business functions with a focus on efficiency and impactful member service.
In his new role, Ramos will leverage this expertise to enhance operational efficiency, financial performance, and strategic development, reinforcing RCI’s position as a leader in the membership travel industry.
Expressing his enthusiasm, Ramos said, "I am elated to join RCI and lead the Asia, Pacific & India region. This is an incredibly dynamic and thriving market with significant opportunities for growth. I look forward to working closely with the talented RCI team to further strengthen our leadership position and deliver exceptional experiences to our members and affiliates."
RCI is a pioneer in the vacation ownership industry, offering the world’s leading vacation exchange platform to its 3.5 million members, with access to 4,100 affiliated resorts across 110 countries. Through RCI Travel, members enjoy flexible, year-round travel options.
With Ramos at the helm, RCI is poised to continue expanding its footprint and delivering unparalleled value to its members and affiliates in the Asia-Pacific and Indian markets.
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