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By Nishang Narayan
Published on November 13, 2024
Holiday Inn Katra Vaishno Devi has announced the appointment of Gaurav Sharma as its new General Manager, marking another milestone in his illustrious career in the hospitality industry. Backed by over 18 years of experience, Gaurav is well-positioned to lead the property, focusing on operational excellence, guest satisfaction, and team development.
Joining the InterContinental Hotels Group (IHG) in 2019, Gaurav has held pivotal roles across several properties. His most recent assignment as Task Force General Manager at Holiday Inn Amritsar highlighted his ability to drive results under challenging circumstances. Gaurav also made significant contributions to Holiday Inn Goa Candolim and Holiday Inn Agra, successfully implementing revenue growth strategies and enhancing guest experiences. Before IHG, he worked with esteemed brands such as Lemon Tree, The Leela, Radisson, Pride Hotels, Trident, and Renaissance.
Through IHG’s Room to Grow program, Gaurav has capitalized on professional development opportunities, taking on multiple responsibilities and excelling at each. His leadership style emphasizes innovation, collaboration, and delivering personalized, memorable guest experiences.
Expressing his excitement, Gaurav shared, “I am honoured to take on this new role and excited to lead the team at Holiday Inn Katra. Katra is a unique destination, rich in culture and spirituality, and I am focused on offering millennials and Gen Z travellers an immersive, authentic experience. We will also strengthen our local partnerships to ensure Katra becomes a more vibrant and accessible destination for travellers worldwide.”
Pankaj Gupta, Area General Manager for IHG South West Asia, praised Gaurav’s dedication, stating, “Gaurav is the kind of leader who thrives on challenges. He has always stepped in whenever needed—whether for task forces or managing key operations—and brings boundless energy, problem-solving capabilities, and a solutions-driven mindset. We are confident that his leadership will help elevate Holiday Inn Katra as a premier destination in the region.”
Recognized for his exceptional contributions, Gaurav was honoured with the Best Manager Award in 2022 by India Biz, presented by the Honourable Union Minister of State for Tourism. This accolade highlights his ability to drive excellence in the hospitality industry.
Beyond his professional achievements, Gaurav is an avid traveller and enjoys playing volleyball in his leisure time. His well-rounded persona and commitment to hospitality promise to bring a fresh perspective to Holiday Inn Katra, ensuring the property remains a top choice for travellers seeking an enriching stay at this spiritual destination.
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By Hariharan U
Published on December 20, 2025
As the hospitality industry in India prepares to step into 2026, operators are reflecting on a year marked by recovery, refinement, and renewed ambition. According to Pranav Rungta, Co-Founder & Director of Nksha Restaurant and Vice President of NRAI Mumbai, 2025 proved to be a strong year both for his brand and for the wider dining ecosystem.
“Nksha had a strong 2025, earning high praise for its modern North Indian cuisine, elegant ambience, and innovative cocktail programme,” Rungta shared. “Our patrons truly valued the overall experience, from exceptional service to thoughtful presentation, even within the premium dining segment.”
Operating in Mumbai’s highly competitive fine-dining space, Nksha’s ability to deliver consistent quality and value helped it stand out as a destination restaurant. The positive response has also encouraged the brand to look beyond its current footprint.
Looking ahead, Rungta revealed that Nksha is actively exploring expansion plans for 2026. “We are evaluating a new location in Mumbai and also studying opportunities in the GCC region, where we have received very encouraging feedback for the concept,” he said.
From an industry standpoint, Rungta believes 2026 will be shaped by a clear shift in demand patterns. Tier II and Tier III cities such as Pune, Ahmedabad, Lucknow, Raipur, and Indore are emerging as strong growth markets. “The demand in these cities is growing faster, and there is a massive appetite for established metro brands, provided menus are localised,” he noted.
Premiumisation is expected to continue, particularly in fine dining and craft cocktails, as Indian diners increasingly seek elevated, experience-led outings. At the same time, Gen Z-driven personalisation is set to play a larger role. “AI-powered chatbots, customised health-focused menus such as low-carb or vegan options, and immersive experiences like virtual tastings will become more common,” Rungta added.
As restaurants balance expansion with innovation, 2026 is shaping up to be a year where thoughtful growth, technology-led personalisation, and premium experiences define the next phase of India’s hospitality journey.
Published on December 19, 2025
The St. Regis Goa Resort, the premier luxury destination on South Goa’s pristine coast, is delighted to announce the appointment of celebrated Culinary Maestro Roberto Zizi as Italian Chef de Cuisine at Oliveto, the resort’s signature Italian restaurant.
Chef Roberto, a native of Sardinia, brings an impressive international background with leadership roles across renowned hotel brands worldwide. In his new role, he will oversee the complete culinary experience at Oliveto, infusing authentic Italian flavors with his refined techniques to create an elevated gastronomic journey for guests.
“With Chef Roberto joining Oliveto, we are excited to offer an enhanced Italian dining experience that reflects the finest in craftsmanship and authenticity,” said a spokesperson from The St. Regis Goa Resort.
Guests at Oliveto can now look forward to innovative menus, classic Italian preparations, and a luxurious dining ambiance designed to transport diners to the heart of Italy while enjoying the breathtaking coastal views of South Goa.
This appointment underscores The St. Regis Goa Resort’s commitment to exceptional culinary experiences as part of its world-class hospitality offerings.
By Manu Vardhan Kannan
Sofitel Mumbai BKC has announced the appointment of Mr. Ayodhya Tiwari as its Director of Revenue, further strengthening the hotel’s leadership team. With over thirteen years of experience across some of India’s most respected luxury and upscale hospitality brands, he brings a strong blend of strategic thinking, analytical expertise, and consistent revenue-driven performance.
Over the course of his career, Mr. Tiwari has built deep expertise across Revenue Management, Reservations, and Distribution, supported by a solid foundation in commercial operations and market optimisation. He has previously worked with renowned hospitality brands including Novotel, Hyatt Regency, Pride Plaza, and The Leela, contributing to several landmark properties and high-performing portfolios.
In his most recent role, he led revenue strategy for multi-property operations, delivering record occupancy levels and sustained RevPAR growth. Across his earlier assignments, he has played a key role in strengthening digital performance, enhancing market positioning, and supporting hotel openings and operational transitions, establishing a strong track record of sound commercial judgement and revenue-first thinking.
In his new role at Sofitel Mumbai BKC, Mr. Tiwari will be responsible for leading the hotel’s revenue strategy through a forward-looking and data-driven approach. His focus will include dynamic pricing, refined distribution strategies, and strengthening market share across all business segments, while supporting the hotel’s long-term growth objectives. His ability to anticipate trends, optimise multi-segment demand, and drive a profitable business mix is expected to further enhance the property’s standing in Mumbai’s luxury hospitality market.
Known as a collaborative leader with strong interpersonal skills and a solutions-oriented mindset, Mr. Tiwari brings a commitment to building high-performing teams and fostering a culture of excellence. His experience across diverse markets and his adaptability to evolving industry dynamics have shaped him into a results-driven professional with a passion for innovation and continuous improvement.
Speaking about his appointment, Ayodhya Tiwari shared, “I am honoured to join Sofitel Mumbai BKC and look forward to deepening my understanding of the hotel’s distinctive positioning and operational strengths. In my role as Director of Revenue, I am committed to advancing the property’s commercial performance by driving strategic revenue initiatives, strengthening promotional effectiveness, and optimising business mix across segments. I look forward to working closely with the team to deliver meaningful and sustainable results.”
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