George Bennet Kuruvilla Wins General Manager of the Year Award

George Bennet Kuruvilla Wins General Manager of the Year Award

By Nithyakala Neelakandan

Published on April 25, 2024

Hotelivate’s 19th Hotel Investment Conference South Asia (HICSA) recently concluded, marking a significant event for the hospitality industry. Among the highlights was the prestigious MakeMyTrip General Manager of the Year Awards, recognizing exceptional leadership and excellence. Held from April 2nd to 4th, 2024, HICSA brought together industry leaders, including Sébastian Bazin, Mark S. Hoplamazian, and Federico J. González.

This year, George Bennet Kuruvilla of The Ritz-Carlton, Bangalore, emerged as the recipient of the General Manager of the Year Award in the Luxury category. Kuruvilla's leadership and dedication have played a pivotal role in solidifying The Ritz-Carlton, Bangalore’s position as a sought-after luxury destination known for its impeccable service and immersive experiences.

The MakeMyTrip General Manager of the Year Awards not only acknowledge outstanding talent but also drive the industry forward by inspiring excellence. This recognition serves as a testament to the remarkable contributions of individuals like Kuruvilla, shaping the future of the Indian hospitality landscape.

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The conference also honored industry veterans, with Kapil Bhatia receiving the Lifetime Achievement Award for his remarkable career journey. With over 725 attendees, HICSA 2024 exceeded expectations, signaling a promising recovery for the industry and highlighting the resilience of hospitality professionals.

As the curtains closed on HICSA 2024, the engaging ‘Hot Seat Debate’ moderated by Manav Thadani brought insightful discussions to the forefront, marking the end of an inspiring and successful event.

About The Ritz-Carlton, Bangalore

The Ritz-Carlton, Bangalore is a luxury hotel located in the heart of Bangalore. The hotel features 277 rooms and suites, as well as seven award-winning restaurants and bars. The Ritz-Carlton, Bangalore is the perfect place to relax and indulge in luxury. Visit our website at ritzcarlton.com/Bangalore.In addition, connect with us on @ritzcarltonbangalore on Facebook and @ritzcarlton.bangalore on Instagram.


Shangri-La Muscat Welcomes Joakim Velinder as New Sales and Marketing Director

Shangri-La Muscat Welcomes Joakim Velinder as New Sales and Marketing Director

By Nithyakala Neelakandan

Published on May 19, 2024

Come May 19, 2024, Shangri-La Muscat in Oman will see the appointment of Joakim Velinder as the Director of Sales and Marketing. Hailing from Sweden, Velinder's expertise will enhance the leadership team at the renowned Shangri-La Barr Al Jissah and Shangri-La Al Husn, two luxurious properties nestled along the picturesque shores of the Gulf of Oman.

With an illustrious background, Velinder joins Shangri-La Group from the Hyatt Group, bringing with him a wealth of experience and accolades as an award-winning leader. His career spans commercial roles across Europe and the Middle East, with notable assignments in Dubai, Bahrain, Saudi Arabia, and most recently, as the Director of Sales and Marketing for Alila Hotels in Oman.

Velinder's deep understanding of the regional market dynamics, coupled with his broad operational and strategic knowledge, makes him a valuable addition to the Shangri-La team. His vision aligns with the ethos of the Shangri-La Group, which emphasizes blending local flair with international standards of luxury and elegance.

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Nick Flynn, Hotel Manager, expressed his excitement about Velinder joining the leadership team, highlighting his extensive experience and broad knowledge of the industry and the region. With Velinder's proven track record of innovation and meticulous strategic planning, Shangri-La Muscat anticipates a bright future under his guidance.

As Velinder takes on this new role, he aims to drive business growth in key source markets while ensuring that Shangri-La Barr Al Jissah and Shangri-La Al Husn continue to offer warm and hospitable experiences to guests from around the world.


Puneet Dhawan Appointed Head of Asia at Minor Hotels

Puneet Dhawan Appointed Head of Asia at Minor Hotels

By Nithyakala Neelakandan

Published on May 18, 2024

Minor Hotels has appointed Puneet Dhawan as the new Head of Asia, effective from July 2024. Dhawan, who brings over 30 years of extensive experience in the hospitality industry, will oversee the performance of all Minor Hotels properties across Asia. He will work closely with the senior leadership team and report directly to Minor Hotels CEO Dillip Rajakarier.

Dhawan’s career spans across Asia, Europe, and the Middle East. He joins Minor Hotels from Accor, where he most recently held the position of Senior Vice President of Operations for India & South Asia. During his tenure at Accor, Dhawan played a significant role in driving the company’s growth, including the successful opening of the first Raffles hotel in India. His responsibilities included business development, owner management, hotel operations, and leading commercial teams.

Before his time at Accor, Dhawan began his hospitality career with the Mandarin Oriental Hotel Group, holding key positions at properties in the Philippines and Hong Kong. He has also served as Accor's Vice President of Operations for the Middle East and held several General Manager roles. Dhawan holds a Bachelor of Science in Hospitality Management from the University of Massachusetts Amherst and will be based at Minor Hotels' corporate office in Bangkok.

Dillip Rajakarier, CEO of Minor Hotels, expressed enthusiasm for Dhawan’s appointment, stating, “We are excited to welcome Puneet to the Minor Hotels family. His operational experience and empowering leadership will be invaluable as we work to achieve our growth ambitions in Asia and India in the coming years.”

Minor Hotels has ambitious plans to expand its portfolio, aiming to add over 200 new properties globally by the end of 2026, with about half of these new openings in Asia. The company also recently announced its intent to open 50 new properties in India within the next decade, including the debut of its luxury Anantara brand in Jaipur later this year.

Dhawan’s extensive background and leadership in the hospitality industry are expected to play a crucial role in supporting Minor Hotels' strategic growth plans in the region. His appointment underscores the company’s commitment to enhancing its presence and operational excellence in the rapidly expanding Asian market.

Minor Hotels looks forward to leveraging Dhawan's expertise to drive its growth and success in Asia and India. Join us in welcoming Puneet Dhawan as he embarks on this exciting journey with Minor Hotels.


Neelabh Sahay appointed as Director of Operations at Novotel Mumbai Juhu Beach

Neelabh Sahay appointed as Director of Operations at Novotel Mumbai Juhu Beach

By Nithyakala Neelakandan

Published on May 16, 2024

Novotel Mumbai Juhu Beach has proudly welcomed Neelabh Sahay as their new Director of Operations, marking a significant milestone in the hotel's journey toward excellence. With over 18 years of experience and a deep passion for hospitality, Neelabh brings a fresh perspective and innovative ideas to the iconic establishment.

Neelabh Sahay’s journey in the hospitality industry began with a Bachelor’s degree in Science - Hospitality Administration from IHM Pusa, New Delhi. He further honed his skills through a management program at the Oberoi Centre of Learning & Development, where he transitioned from a chef role to food & beverage operations.

Prior to joining Novotel Mumbai Juhu Beach, Neelabh served as the Director of Food & Beverage at Novotel Kolkata Hotel & Residences. During his tenure, he orchestrated numerous successful initiatives, earning him accolades such as the ‘Food & Beverage Person of the Year’ at the Accor South Asia Hotel Awards for 2024.

In his new role, Neelabh is set to redefine operational standards and enhance the hotel’s market positioning. With a focus on guest satisfaction and operational efficiency, he aims to elevate the culinary experience and guest services at Novotel Mumbai Juhu Beach.

Neelabh’s vision for Novotel Mumbai Juhu Beach includes repositioning its restaurants and bars to create unique, concept-based spaces that cater to the preferences of today’s cosmopolitan clientele. Under his leadership, the hotel is poised to undergo a transformation that emphasizes innovation, excellence, and continuous improvement.

Outside of work, Neelabh remains deeply passionate about innovation and continuous learning. An avid reader and technology enthusiast, he constantly seeks to integrate cutting-edge solutions into the fabric of hospitality. Drawing upon his culinary background, Neelabh enjoys experimenting with eclectic flavor profiles to craft culinary masterpieces that elevate the dining experience.

As Novotel Mumbai Juhu Beach embarks on this transformative journey under Neelabh Sahay’s leadership, guests are invited to experience unparalleled luxury and hospitality. From innovative culinary experiences to exceptional guest services, every moment at Novotel Mumbai Juhu Beach is crafted with meticulous attention to detail and a commitment to perfection.

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