Glen Dsouza Appointed as General Manager at Hyatt Centric Ballygunge Kolkata

Glen Dsouza Appointed as General Manager at Hyatt Centric Ballygunge Kolkata

By Nithyakala Neelakandan

Published on May 15, 2024

Hyatt Centric Ballygunge Kolkata welcomes Glen Dsouza as their new General Manager. With over 18 years of experience in the hospitality industry, Glen brings a wealth of expertise in business administration, budgeting, revenue forecasting, and adept relationship management to his new role.

Glen's journey in hospitality began with Marriott International, where he held significant positions such as Hotel Manager at Fairfield by Marriott, Goa, Anjuna, and Director of Rooms at Marriott Resort & Spa, Goa, and Courtyard by Marriott, Ahmedabad. His professional footprint extends internationally, with experiences in vibrant destinations like Hong Kong, Doha, and Abu Dhabi, enriching his understanding of diverse cultures and refining his approach to delivering exceptional hospitality experiences.

Throughout his career, Glen has demonstrated a commitment to excellence, playing a pivotal role in navigating pre-opening challenges and ensuring operational excellence in renowned properties. Beyond his professional pursuits, Glen values quality time with his family and enjoys cycling in his leisure time.

At Hyatt Centric Ballygunge Kolkata, Glen's leadership skills and expertise promise to elevate the guest experience, fostering an environment of growth and excellence. We are excited to welcome Glen to our team and look forward to the positive impact he will bring to our hotel community.


Rutu Panjwani Joins as Corporate Marcom Head at Renest Hotels & Resorts

Rutu Panjwani Joins as Corporate Marcom Head at Renest Hotels & Resorts

By Manu Vardhan Kannan

Published on February 4, 2025

Renest Hotels & Resorts has announced the appointment of Rutu Panjwani as its new Corporate Marketing & Communications Head. With a distinguished career spanning over 12 years, she has been instrumental in leading brand marketing and communications for some of the most recognized names in the hospitality industry, including Hilton and IHG. Her extensive experience in strategic brand positioning, corporate messaging, and digital marketing makes her a valuable addition to Renest’s leadership team.

Before joining Renest, Rutu Panjwani was associated with Phoenix Mills Ltd., where she played a crucial role in the pre-launch marketing and PR efforts for Palladium Mall in Ahmedabad. She has been at the forefront of designing comprehensive marketing strategies, media planning, and budget management, ensuring impactful brand communication and positioning.

At Renest Hotels & Resorts, her focus will be on strengthening the brand’s identity and elevating its marketing and communication strategies. She will oversee corporate communications, digital marketing initiatives, media planning, and overall brand-building efforts to enhance engagement and visibility. Her expertise in leveraging multi-channel marketing strategies and consumer insights will play a key role in expanding Renest’s footprint across India.

Renest Hotels & Resorts has established itself as a unique boutique hospitality brand, offering immersive stays in some of India’s most scenic locations. With properties in Shirdi, Tirupati, Haridwar, Manali, Jaipur, and Gandhidham, the brand has recently expanded to Mussoorie and has ambitious plans to establish a presence in Goa, Leh, and Jim Corbett. The addition of Rutu Panjwani to the leadership team is expected to enhance Renest’s brand narrative, guest experience, and market outreach.

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With her proven expertise and leadership, she is set to bring fresh perspectives to Renest’s marketing approach, ensuring that the brand continues to resonate with travelers seeking unique and nature-inspired experiences. This appointment marks another strategic step in Renest’s journey toward becoming a key player in the boutique hospitality segment.


Tenzin Phuntsok Joins Grand Mercure Bengaluru Gopalan Mall as Executive Chef

Tenzin Phuntsok Joins Grand Mercure Bengaluru Gopalan Mall as Executive Chef

By Nishang Narayan

Published on February 2, 2025

Grand Mercure Bengaluru Gopalan Mall has announced the appointment of Tenzin Phuntsok as its executive chef. With nearly 17 years of experience in the hospitality industry, Phuntsok brings a wealth of culinary expertise, leadership acumen, and an unwavering passion for gastronomy.

Phuntsok has honed his craft at renowned establishments, including his most recent role as executive chef at JW Marriott Chandigarh, where he managed diverse culinary operations and achieved remarkable milestones in food quality and guest satisfaction. His previous experiences also include leadership roles at prestigious properties such as InterContinental Chennai Mahabalipuram Resort, Swissotel Kolkata, and Taj Deccan Hyderabad.

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His culinary journey, inspired by his grandmother, spans a diverse range of cuisines and a commitment to delivering exceptional dining experiences. In his new role, Phuntsok will oversee all culinary operations, curate innovative menus, enhance guest dining experiences, and uphold the highest standards of food quality and safety. His vision aligns seamlessly with the hotel’s ethos of celebrating both local and global culinary traditions.

Phuntsok holds extensive expertise in food preparation, menu development, event catering, and inventory management, coupled with strong leadership and team-building skills. His dedication to operational excellence and culinary innovation is set to elevate the gastronomic offerings at Grand Mercure Bengaluru Gopalan Mall.

With Phuntsok at the helm, guests can look forward to an enhanced dining experience that blends creativity, tradition, and impeccable hospitality.


Novotel Imagicaa Welcomes Tejal Hundal to Lead Front Office Operations

Novotel Imagicaa Welcomes Tejal Hundal to Lead Front Office Operations

By Nishang Narayan

Published on January 31, 2025

Novotel Imagicaa is pleased to announce the appointment of Tejal Hundal as the new Front Office Manager. With a distinguished background in the hospitality industry, Tejal brings extensive experience and a strong commitment to guest relations, making her a valuable addition to the team.

A Proven Leader in Hospitality

Tejal began her journey in hospitality as part of the Management Training Program in the Front Office at Novotel Ahmedabad. She then progressed to Novotel Mumbai Juhu Beach as a Duty Manager before serving as Guest Experience Manager at Novotel Mumbai International Airport. Across these roles, she has demonstrated exceptional leadership, operational expertise, and a keen focus on enhancing guest satisfaction.

A Vision for Excellence

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Expressing her enthusiasm for her new role, Tejal shared:
"I am excited to take my journey forward with Novotel Imagicaa Khopoli as the Front Office Manager. I look forward to bringing my experience in guest relations and front office operations to enhance the team's performance and elevate guest satisfaction."

Her deep-rooted experience within Accor’s ecosystem underscores her ability to adapt to dynamic hospitality environments. Under her leadership, Novotel Imagicaa aims to reinforce its reputation for delivering seamless and memorable guest experiences.

The Novotel Imagicaa family warmly welcomes Tejal and looks forward to her contributions in driving service excellence and operational efficiency.

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