Grand Mercure Bangalore Welcomes Zenith U as Rooms Division Manager

Grand Mercure Bangalore Welcomes Zenith U as Rooms Division Manager

By Nishang Narayan

Published on December 3, 2024

Grand Mercure Bangalore has announced the appointment of Zenith U as its new Rooms Division Manager. With over 10 years of experience in the hospitality industry, Zenith is set to bring his leadership skills and operational expertise to elevate the guest experience and enhance the hotel's efficiency.

Zenith began his career at Courtyard by Marriott Pune Chakan and has since held pivotal roles across leading hospitality brands, including Novotel Pune, Novotel & ibis Chennai OMR, and ibis Chennai City Centre. In his previous role as Director of Guest Services at ibis Chennai City Centre, Zenith successfully managed Rooms and Food & Beverage operations, showcasing his ability to lead with excellence.

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His academic foundation includes a bachelor’s degree in Maritime Hospitality Studies from RL Institutes, Madurai, along with certifications in bartending and maritime safety. This diverse background, coupled with his passion for crafting exceptional guest journeys, aligns seamlessly with Grand Mercure Bangalore’s vision of providing vibrant and personalized hospitality experiences.

Globally, Grand Mercure Hotels & Resorts celebrate the local essence of each destination, blending cultural richness with internationally recognized premium hospitality standards. With over 60 hotels in 13 countries, the brand is known for its immersive, multi-sensory guest experiences rooted in local traditions.

Under Zenith U’s leadership, Grand Mercure Bangalore is poised to further its reputation as a destination for unique and memorable stays.


Roseate House New Delhi Appoints Shreyash Dwivedi as Director of Food & Beverage

Roseate House New Delhi Appoints Shreyash Dwivedi as Director of Food & Beverage

By Hariharan U

Published on July 18, 2026

Roseate House New Delhi Aerocity has announced the appointment of Shreyash Dwivedi as Director of Food & Beverage, strengthening its leadership team with an experienced hospitality professional known for driving operational excellence, guest experience, and revenue growth across luxury and upscale hotel environments.

With over a decade of experience in food and beverage management, Dwivedi brings expertise in restaurant operations, team leadership, menu engineering, cost control, service excellence, and strategic F&B planning.

Prior to joining Roseate House New Delhi, Dwivedi served as Food & Beverage Manager (HOD) at Hyatt Regency Gurgaon, overseeing operations at the 451-key luxury hotel. His career journey includes leadership roles with some of India’s leading hospitality brands, including The St. Regis Mumbai, The Leela Palace Chennai, Taj Hotels, Marriott International, and Novotel Hotels.

During his tenure as Food & Beverage Manager at The St. Regis Mumbai, Dwivedi contributed to strengthening the hotel’s F&B operations while achieving significant revenue and guest engagement milestones across outlets. He also played an important role in the pre-opening and operational success of multiple dining concepts.

At The Leela Palace Chennai, where he served as Assistant Food & Beverage Manager, he supported the growth of the hotel’s culinary and dining experiences, including award-winning outlets recognised at the Times Food & Nightlife Awards.

Dwivedi began his hospitality career through the Taj Management Trainee Program (TMTP), gaining experience across multiple luxury properties including Taj Krishna Hyderabad and Taj Corporate Office, Mumbai. He has also worked with Courtyard & Fairfield by Marriott ORR Bengaluru and Sofitel Dubai JBR during his professional journey.

A graduate of the Institute of Hotel Management, Bangalore, Dwivedi holds a WSET Level 2 Award in Wines & Spirits from Wine & Spirit Education Trust, London. He is also certified as a Food Safety Supervisor by FSSAI & FOSTAC and has completed various leadership and hospitality training programmes.

Throughout his career, Dwivedi has received several industry recognitions, including the People & Judge’s Choice – HCP F&B Leader Award 2025. He has also been recognised for driving strong revenue performance, enhancing guest satisfaction scores, and contributing to award-winning restaurant concepts.

In his new role at Roseate House New Delhi Aerocity, Dwivedi will focus on enhancing the hotel’s food and beverage offerings, strengthening guest experiences, developing innovative dining concepts, and leading teams towards operational and commercial excellence.

With his extensive experience across luxury hospitality brands and a strong understanding of evolving guest expectations, Shreyash Dwivedi is positioned to further elevate Roseate House New Delhi’s F&B journey


Black Rock Hotels & Resorts Promotes Narendra Saini as Operations Manager

Black Rock Hotels & Resorts Promotes Narendra Saini as Operations Manager

By Manu Vardhan Kannan

Published on July 17, 2026

Black Rock Hotels & Resorts has promoted Narendra Saini to the position of Operations Manager, recognising his contribution to the company and his successful tenure as Director – Food & Beverage at Ananta Spa & Resort Jaipur.

As part of his new responsibilities, Saini will lead operations at Pushkara Resort & Spa, Pushkar, one of the flagship properties in the group's expanding hospitality portfolio. He will oversee overall resort operations, guest experience, team leadership, financial performance, operational excellence and the implementation of the company's service standards across the property.

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The promotion reflects Black Rock Hotels & Resorts' continued focus on recognising internal talent and creating leadership opportunities for high-performing professionals. During his journey with the organisation, Saini has consistently demonstrated strong operational expertise, leadership skills and a guest-first approach, making him well suited for this expanded role.

Commenting on the appointment, Anshul Bhargava, Founder & Chairman of Black Rock Hotels & Resorts, said:

"At Black Rock, we firmly believe that leadership is built through dedication, performance, and the ability to inspire teams. Narendra's journey within the organization is a reflection of our people-first culture and our commitment to nurturing talent from within. We are confident that his experience and passion for hospitality will further strengthen Pushkara Resort & Spa and contribute meaningfully to the continued growth of the group."

Black Rock Hotels & Resorts continues to strengthen leadership across its portfolio by investing in talent development. The company remains focused on building a hospitality platform driven by operational excellence, exceptional guest experiences and long-term career growth for its people.


Reliance Consumer Products Appoints Deepak Bisht as Deputy Manager – HORECA, Uttarakhand

Reliance Consumer Products Appoints Deepak Bisht as Deputy Manager – HORECA, Uttarakhand

By Manu Vardhan Kannan

Published on July 16, 2026

Reliance Consumer Products Limited (RCPL) has announced the appointment of Deepak Bisht as Deputy Manager – HORECA, Uttarakhand, further strengthening its presence in the hospitality and food service segment.

An alumnus of Amrapali Institute of Hotel Management, Haldwani, Uttarakhand, Deepak brings more than a decade of experience across hospitality operations and HORECA business development.

He began his career in 2014 as a bartender at The Westin Pune before joining JW Marriott Bengaluru as a Bar Executive. In 2017, he moved to Jaipur Marriott, followed by a role as Assistant Bar Manager at The Lalit Ashok Bengaluru in 2018.

In 2021, Deepak took up an international assignment with Le Méridien Dubai as Bar Incharge. Returning to India in 2023, he joined Royal Orchid Hotels as Multi Outlet Manager, where he oversaw multiple food and beverage operations.

Before joining RCPL, he served as Business Development Manager – HORECA, Uttarakhand at Himmaleh Spirits, focusing on strengthening business relationships within the hospitality sector.

With his extensive experience across premium hotels and the beverage industry, Deepak is expected to play a key role in expanding RCPL's HORECA business in Uttarakhand.

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