Grand Mercure Bengaluru Welcomes Suresh Reddy as Revenue Manager

Grand Mercure Bengaluru Welcomes Suresh Reddy as Revenue Manager

By Manu Vardhan Kannan

Published on August 12, 2025

Grand Mercure Bengaluru at Gopalan Mall has named Suresh Reddy as its new revenue manager, bringing on board over 14 years of experience with leading hospitality brands in India and abroad. Known for his analytical approach and sharp pricing intelligence, Reddy will oversee revenue strategy, forecasting, and distribution, working closely with sales and marketing to strengthen the hotel’s market position.

Before joining Grand Mercure, Reddy held key roles at properties including Radisson Blu Resort Maldives, Radisson Blu Paschim Vihar in New Delhi, and Radisson Blu Atria in Bengaluru. At the Maldives property, he effectively leveraged advanced forecasting tools and market analytics to fine-tune rate strategies and drive revenue growth.

An alumnus of IIT Roorkee, Reddy combines his expertise in data science and machine learning with practical industry knowledge. His proficiency in platforms such as IDeaS G3, OTA Insight, Power BI, and Tableau equips him to make quick, market-responsive decisions that foster long-term profitability.

Speaking about his appointment, Reddy said, “This is a major milestone in my career. I’m eager to harness data intelligence to fine-tune our revenue strategies, enhance our market presence, and contribute to the hotel’s ongoing success.”

Welcoming him to the leadership team, Ram Shetty, general manager of Grand Mercure Bengaluru at Gopalan Mall, shared, “Suresh's expertise and innovative approach make him a fantastic addition to our leadership team. His experience in revenue optimization and collaborative leadership aligns seamlessly with our dedication to operational excellence and guest satisfaction.”

With his data-driven mindset and strong industry background, Reddy is set to lead the hotel’s revenue strategy towards sustained growth and improved performance.


Taronish Karkaria Appointed General Manager of Taj West End Bengaluru

Taronish Karkaria Appointed General Manager of Taj West End Bengaluru

By Hariharan U

Published on September 1, 2025

Taj West End, Bengaluru has announced the appointment of Taronish Karkaria as its new general manager. A second-generation hotelier, Karkaria brings more than 20 years of experience in luxury hospitality, combining operational expertise with a strong focus on guest experience and team development.

He has been a prominent leader within the Indian Hotels Company Limited (IHCL), successfully leading several of its flagship properties. Most recently, he served as the pre-opening general manager of Taj Gandhinagar Resort & Spa, and prior to that, as director of operations at Taj Palace, New Delhi the country’s largest luxury convention hotel. His career also includes leadership roles at The Taj Mahal Palace, Mumbai and Taj Lands End, Mumbai.

In his new role at Taj West End, Karkaria will focus on advancing strategic operations, enhancing bespoke guest experiences, and introducing initiatives that strengthen the hotel’s legacy as one of Bengaluru’s most treasured landmarks.

Satyajeet Krishnan, Senior Vice President – Operations, South, IHCL, said, “Taronish brings forth an extensive expertise across operations and proven ability to elevate guest experiences. His leadership will play a key role in further strengthening the hotel’s position as one of the city’s most distinguished luxury destinations”.

Sharing his excitement, Karkaria said, “Taj West End is a true icon of Bengaluru’s hospitality landscape. I am excited to continue its legacy while crafting meaningful experiences for our guests, blending warmth and innovation with the hotel’s timeless charm”.

With his wealth of experience and deep understanding of IHCL’s service ethos, Karkaria is poised to lead Taj West End into its next chapter of growth while maintaining its reputation as a luxury hospitality landmark.


Accor appoints Ranju Alex as CEO for South Asia

Accor appoints Ranju Alex as CEO for South Asia

By Manu Vardhan Kannan

Published on September 1, 2025

Accor has announced the appointment of Ranju Alex as CEO for South Asia, a role covering India, Bangladesh, Pakistan, and Sri Lanka. The hospitality leader currently operates more than 70 hotels in the region, with over 30 in the pipeline.

Alex is a seasoned hospitality professional with a career spanning over three decades. Until recently, she served as Regional Vice President for South Asia at Marriott International, overseeing more than 170 hotels. She began her career with The Oberoi Group in 1993 and went on to hold several leadership positions at Marriott, contributing significantly to its growth in the region.

Recognised for her achievements, Alex was recently conferred with the Bharat Gaurav Award, a prestigious honour celebrating her contributions to the industry.

Expressing her excitement, Alex said:

“I am delighted to join an organisation with the most comprehensive and exciting portfolio of brands in the region. It will be an honor to lead the Group’s vision in this region, and I eagerly look forward to this exciting role.”

This appointment further strengthens Accor’s leadership team as it continues to expand its footprint and reinforce its position as a leading hospitality player in South Asia.


Pankaj Jaswal Appointed as Operations Manager at Hotel Express Inn, Nashik

Pankaj Jaswal Appointed as Operations Manager at Hotel Express Inn, Nashik

By Manu Vardhan Kannan

Published on August 29, 2025

Hotel Express Inn, Nashik, has welcomed Pankaj Jaswal as its new Operations Manager. Bringing with him valuable experience and a deep passion for hospitality, Pankaj Jaswal is set to play a pivotal role in strengthening the hotel’s operations and guest engagement.

Express Inn has always been known for its focus on delivering memorable guest experiences, and this appointment marks another step towards enhancing service quality and operational excellence. The team expressed their excitement in welcoming him, noting that his expertise will help the property continue its journey of growth and success.

The Express Inn Family looks forward to achieving new milestones under his leadership, ensuring that every guest enjoys the warmth and hospitality the brand is known for.

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