Gurugram Emerges as India’s New Retail Experience Capital

Gurugram Emerges as India’s New Retail Experience Capital

By Manu Vardhan Kannan

Published on July 18, 2025

Gurugram, once known mainly for its corporate skyline, is fast becoming India’s new-age retail capital. Moving beyond its identity as a tech and business hub, the city is now home to flagship retail stores that blend shopping with unforgettable experiences. Global and Indian brands alike from Samsung to LEGO are choosing Gurugram to launch their most interactive, immersive stores. Thanks to a young, affluent, and tech-savvy population along with top-notch infrastructure, the city has become the go-to destination for brands looking to reinvent how India shops.

Retail in Gurugram is more than just transactions, it's storytelling. At DLF CyberHub, Samsung’s 3,000 sq ft Experience Store offers a multi-sensory journey. From product demos and AI-led workshops to SmartThings integrations, it’s all about engaging consumers in meaningful ways. Similarly, Ambience Mall offers an inspiring atmosphere where LEGO fuels imagination for all ages, and TRENDS 3.0 brings fashion to life through tech-led personalisation. These spaces invite people to not just shop—but to connect, explore, and belong.

The city’s rise is also reflected in the numbers. According to Cushman and Wakefield, retail leasing activity across NCR’s malls and high streets jumped 57% year-on-year in Q1 2025, totaling 4.08 lakh sq ft. Of this, high-street locations made up 61%, showing brands’ growing preference for places that offer high visibility and footfall near residential areas. Gurugram led the charts, accounting for 52% of total leasing, followed by Noida and Delhi.

Fashion and food & beverage (F&B) topped the charts with 24% share each in the leasing mix, followed by entertainment (18%) and department stores (11%). Notably, F&B leasing nearly doubled compared to last year, highlighting the shift toward lifestyle-oriented retail.

This growth in demand has sparked a race for high-quality, Grade A retail spaces in Gurugram. Developers are now focusing on mixed-use hubs, smart high streets, and hybrid formats that combine convenience with engaging experiences. Emerging zones like Golf Course Extension Road, Dwarka Expressway, and New Gurgaon are developing into thriving micro-markets. With growing metro access, wide highways, and new residential areas, these pockets are transforming into well-rounded retail ecosystems beyond the city’s traditional hubs.

Pankaj Jain, Chairman and CMD of SPJ Group, notes, “Commercial growth in Gurugram has driven a boom in retail leasing. People are now drawn to spaces that blend food, fashion, entertainment, and leisure. And the real action is now shifting to new, promising areas that are witnessing increasing footfall and spending. These places are ideal for curated retail concepts that offer both convenience and discovery.”

Arjun Gehlot, Director of Ambience Malls, adds, “Gurugram’s evolving lifestyle is reshaping retail. Consumers now seek meaningful experiences, and malls are becoming key spaces for connection. With better metro links and higher spending power, the city is drawing big names. At Ambience, we’ve created spaces that go beyond shopping—offering food, wellness, art, and entertainment. Our malls are true destinations.”

Technology, too, is reshaping the city’s retail scene. From AI-powered tools that understand shopper behaviour to real-time inventory systems, brands are embracing tech to elevate both operations and experiences. Omnichannel strategies are bringing together online and offline touchpoints, while digital displays, smart parking, and loyalty apps are now common across malls and high streets.

Prakash Mehta, CMD of Ocus Group, highlights, “Retail leasing is gaining momentum, especially with the rise of organised high-street formats. Global brands are investing in spaces that offer visibility and strong returns. Corridors like Dwarka Expressway and areas like Sector 99 are turning into retail hotspots. We’re seeing a clear trend toward community-focused, experience-driven retail.”

By blending innovative real estate formats, cutting-edge tech, and immersive consumer journeys, Gurugram has carved a niche for itself as a future-ready retail destination. Whether it’s flagship showrooms or lively high streets, the Millennium City is offering a bold and fresh vision of how India will shop tomorrow.


Eros Hotel New Delhi Strengthens Water Conservation Efforts During World Water Week

Eros Hotel New Delhi Strengthens Water Conservation Efforts During World Water Week

By Hariharan U

Published on August 25, 2026

Eros Hotel New Delhi is reinforcing its commitment to responsible water management during World Water Week 2026 by highlighting a range of initiatives focused on reducing water consumption, promoting mindful usage and recycling wastewater across its operations.

Organised annually by the Stockholm International Water Institute (SIWI), World Water Week brings global attention to water-related challenges and the importance of responsible water management. The 2026 edition is being held from 23 to 27 August.

At Eros Hotel New Delhi, water conservation has been integrated across guest areas, kitchens, back-of-house operations and public facilities through a combination of water-efficient infrastructure and awareness initiatives.

The hotel has installed water-saving aerators across taps in guest room washrooms, kitchens and back-of-house areas to regulate water flow and improve consumption efficiency. Public washrooms feature sensor-operated taps, helping reduce unnecessary water usage, while guest rooms are equipped with dual-flush WC cisterns that allow guests to use water according to requirements.

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The hotel's sustainability approach also focuses on creating greater awareness among guests and employees. Water conservation tent cards placed in guest rooms encourage visitors to adopt mindful water-use practices during their stay. Awareness posters across kitchens and back-of-house areas further reinforce responsible water consumption among employees and operational teams.

A key element of Eros Hotel New Delhi's water management strategy is the 100% recycling of wastewater. Treated recycled water is utilised for horticulture and cooling towers, reducing the hotel's dependence on fresh water for selected operational requirements while ensuring wastewater is put to productive use.

By combining water-efficient fixtures, wastewater recycling and awareness programmes, Eros Hotel New Delhi continues to integrate resource-conscious practices into its daily operations.

The initiatives reflect the hotel's broader approach to making water conservation a shared responsibility among guests, employees and operational teams while strengthening its ongoing sustainability efforts.

About Eros Hotel New Delhi:

Eros Hotel New Delhi is a luxury hotel located in the heart of the city, offering accommodation, dining and hospitality facilities for leisure and business travellers.


Ambience Mall Vasant Kunj Hosts Victoria’s Secret ‘Rome After Dark’ Launch with Triptii Dimri

Ambience Mall Vasant Kunj Hosts Victoria’s Secret ‘Rome After Dark’ Launch with Triptii Dimri

By Hariharan U

Published on August 22, 2026

Ambience Mall, Vasant Kunj, hosted an exclusive ‘Rome After Dark’ experience by Victoria’s Secret, marking the launch of the brand’s latest Very Sexy Collection and bringing together fashion, luxury and experiential retail.

Inspired by the romance and mystique of Rome, the launch transformed the Victoria’s Secret store into an immersive setting reflecting the collection’s distinctive aesthetic and after-dark appeal.

Actor Triptii Dimri joined the event as the special guest, adding a celebrity and fashion dimension to the evening. Her presence further enhanced the launch, which brought together the brand’s signature fashion identity with an experience-led retail format.

Speaking on the occasion, Arjun Gehlot, Director, Ambience Group, said that luxury retail destinations are increasingly defined by the experiences they create alongside the brands they house. He highlighted the mall’s focus on bringing leading international and premium brands together with experiences designed for an evolving, fashion-conscious consumer.

Shahista Gehlot, Director, Ambience Group, added that contemporary luxury is increasingly about being distinctive, relevant and ahead of the curve. She noted that the ‘Rome After Dark’ experience combined fashion, trends and a strong sense of occasion, reflecting the evolving retail environment at Ambience Mall.

The Very Sexy Collection takes inspiration from Rome’s timeless romance and after-dark allure. Through the ‘Rome After Dark’ narrative, Victoria’s Secret has created a retail experience centred around discovery and engagement while retaining the brand’s distinctive visual and fashion language.

The launch also underlines Ambience Mall Vasant Kunj’s continued focus on premium and luxury retail. The destination brings together international and Indian brands spanning fashion, beauty, lifestyle and dining, positioning itself as a destination that combines shopping with fashion, culture and entertainment.

Over the years, Ambience Mall has also hosted prominent celebrities for brand launches and engagements, further strengthening its role within Delhi’s premium retail and lifestyle landscape.

With Victoria’s Secret’s latest collection at the centre of the evening and Triptii Dimri adding a celebrity presence, the ‘Rome After Dark’ launch showcased how luxury retail is increasingly moving beyond conventional shopping to create immersive and experience-led brand interactions.


TSG Aura Resort Hosts Special Lunch for Students in Shaheed Dweep

TSG Aura Resort Hosts Special Lunch for Students in Shaheed Dweep

By Manu Vardhan Kannan

Published on August 22, 2026

TSG Aura Resort hosted a special lunch for students of Government Middle School, Sitapur, Shaheed Dweep, South Andaman, as part of its Corporate Social Responsibility (CSR) initiative.

The initiative was planned to give the young students a warm and memorable experience. The resort team spent time with the children, interacted with them and shared moments of happiness during the gathering.

More than just providing a meal, the occasion gave the team an opportunity to connect with the students and make them feel valued and appreciated. Through initiatives such as this, TSG Hotels & Resorts continues to engage with the local community and support efforts that contribute to the well-being of people in the destinations where it operates.

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