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By Manu Vardhan Kannan
Published on July 18, 2025
Gurugram, once known mainly for its corporate skyline, is fast becoming India’s new-age retail capital. Moving beyond its identity as a tech and business hub, the city is now home to flagship retail stores that blend shopping with unforgettable experiences. Global and Indian brands alike from Samsung to LEGO are choosing Gurugram to launch their most interactive, immersive stores. Thanks to a young, affluent, and tech-savvy population along with top-notch infrastructure, the city has become the go-to destination for brands looking to reinvent how India shops.
Retail in Gurugram is more than just transactions, it's storytelling. At DLF CyberHub, Samsung’s 3,000 sq ft Experience Store offers a multi-sensory journey. From product demos and AI-led workshops to SmartThings integrations, it’s all about engaging consumers in meaningful ways. Similarly, Ambience Mall offers an inspiring atmosphere where LEGO fuels imagination for all ages, and TRENDS 3.0 brings fashion to life through tech-led personalisation. These spaces invite people to not just shop—but to connect, explore, and belong.
The city’s rise is also reflected in the numbers. According to Cushman and Wakefield, retail leasing activity across NCR’s malls and high streets jumped 57% year-on-year in Q1 2025, totaling 4.08 lakh sq ft. Of this, high-street locations made up 61%, showing brands’ growing preference for places that offer high visibility and footfall near residential areas. Gurugram led the charts, accounting for 52% of total leasing, followed by Noida and Delhi.
Fashion and food & beverage (F&B) topped the charts with 24% share each in the leasing mix, followed by entertainment (18%) and department stores (11%). Notably, F&B leasing nearly doubled compared to last year, highlighting the shift toward lifestyle-oriented retail.
This growth in demand has sparked a race for high-quality, Grade A retail spaces in Gurugram. Developers are now focusing on mixed-use hubs, smart high streets, and hybrid formats that combine convenience with engaging experiences. Emerging zones like Golf Course Extension Road, Dwarka Expressway, and New Gurgaon are developing into thriving micro-markets. With growing metro access, wide highways, and new residential areas, these pockets are transforming into well-rounded retail ecosystems beyond the city’s traditional hubs.
Pankaj Jain, Chairman and CMD of SPJ Group, notes, “Commercial growth in Gurugram has driven a boom in retail leasing. People are now drawn to spaces that blend food, fashion, entertainment, and leisure. And the real action is now shifting to new, promising areas that are witnessing increasing footfall and spending. These places are ideal for curated retail concepts that offer both convenience and discovery.”
Arjun Gehlot, Director of Ambience Malls, adds, “Gurugram’s evolving lifestyle is reshaping retail. Consumers now seek meaningful experiences, and malls are becoming key spaces for connection. With better metro links and higher spending power, the city is drawing big names. At Ambience, we’ve created spaces that go beyond shopping—offering food, wellness, art, and entertainment. Our malls are true destinations.”
Technology, too, is reshaping the city’s retail scene. From AI-powered tools that understand shopper behaviour to real-time inventory systems, brands are embracing tech to elevate both operations and experiences. Omnichannel strategies are bringing together online and offline touchpoints, while digital displays, smart parking, and loyalty apps are now common across malls and high streets.
Prakash Mehta, CMD of Ocus Group, highlights, “Retail leasing is gaining momentum, especially with the rise of organised high-street formats. Global brands are investing in spaces that offer visibility and strong returns. Corridors like Dwarka Expressway and areas like Sector 99 are turning into retail hotspots. We’re seeing a clear trend toward community-focused, experience-driven retail.”
By blending innovative real estate formats, cutting-edge tech, and immersive consumer journeys, Gurugram has carved a niche for itself as a future-ready retail destination. Whether it’s flagship showrooms or lively high streets, the Millennium City is offering a bold and fresh vision of how India will shop tomorrow.
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Published on June 5, 2026
Indian Hotels Company (IHCL), India's largest hospitality company, has announced a strategic partnership between its loyalty programme, Taj InnerCircle-NeuPass, and oneworld, the world's leading airline alliance. The collaboration aims to provide members with enhanced travel benefits and a more connected experience across hospitality and aviation services.
The partnership reflects the growing demand for integrated travel experiences, allowing loyalty members to enjoy rewards and privileges beyond traditional hotel stays and airline journeys.
Commenting on the development, Puneet Chhatwal, Managing Director & CEO, IHCL, said, “This partnership with oneworld reflects the growing consumer preference for more integrated travel experiences. As we expand Taj’s international footprint, such alliances strengthen our ability to engage a wider global audience, bringing together scale and warm Indian hospitality to create a seamless proposition across markets.”
Through the collaboration, Taj InnerCircle-NeuPass members will gain access to benefits on participating oneworld airlines. Members can currently enjoy limited-time savings with Cathay Pacific until September 30, 2026, with additional opportunities expected to be introduced in the future.
Similarly, oneworld loyalty members will receive exclusive savings on stays, dining, and spa experiences across IHCL's portfolio of hospitality brands. These include Taj, Claridges Collection, Brij, SeleQtions, Clarks, Gateway, Vivanta, Ginger, Tree of Life Hotels, and amã Stays & Trails.
Speaking about the partnership, Ole Orvér, CEO, oneworld, said, “We are pleased to bring together the world’s premium airline alliance with IHCL’s Taj InnerCircle Neupass. Members can now enjoy IHCL’s celebrated brands including the iconic Taj, bringing its century-old heritage of luxury in a first-of-its-kind partnership to extend the value of oneworld loyalty beyond air travel. Our shared commitment to quality and service will enhance how oneworld customers are recognised and rewarded throughout their journey.”
As part of the next phase of the collaboration, reciprocal loyalty recognition will be introduced. Taj InnerCircle Gold and Platinum members will be matched to the oneworld Sapphire tier, while Taj InnerCircle Copper and Silver members will receive oneworld Ruby status.
Likewise, oneworld Emerald members will be matched to Taj InnerCircle Gold status, while oneworld Ruby and Sapphire members will receive Taj InnerCircle Silver status.
Later this year, both organisations will also explore introducing opportunities for travellers to earn airline miles on hotel stays through select oneworld partner airline programmes, further enhancing the value proposition for frequent travellers.
The partnership marks a significant step in bringing together hospitality and aviation loyalty ecosystems, offering members greater flexibility, recognition, and rewards throughout their travel journey.
Eyak Ventures has announced the opening of Evoke Rambagh Ayodhya, a large-scale hospitality development near the Ram Janmabhoomi Temple. Operated under the Evoke Experiences brand, the property aims to cater to the growing number of visitors travelling to Ayodhya as the city continues to emerge as one of India's leading religious tourism destinations.
The launch comes at a time when Ayodhya is witnessing a significant increase in tourist arrivals following the inauguration of the Ram Janmabhoomi Temple and ongoing infrastructure developments across the region. Designed for pilgrims, families, and leisure travellers, the property offers a comfortable and well-rounded stay experience close to the city's key attractions.
Spread across 25 acres, Evoke Rambagh is among the largest resort developments in Ayodhya. The property features multiple water bodies integrated throughout the landscape, creating a serene environment for guests. It houses 156 cottages designed to combine comfort and convenience while offering spacious accommodation options.
Strategically located on Parikrama Marg, the resort enjoys easy connectivity to Ayodhya Junction railway station and Maharishi Valmiki International Airport, making travel convenient for domestic and international visitors.
Guests can choose from a variety of dining options, including an all-vegetarian restaurant serving satvik cuisine inspired by Indian, Oriental, and Continental flavours. The property also features a lobby restaurant and room service facilities.
With Ayodhya increasingly becoming a destination for social celebrations and weddings alongside religious tourism, Evoke Rambagh has positioned itself as a venue for destination weddings, family functions, and corporate gatherings. The property includes a banquet hall, landscaped gardens, a clubhouse, and dedicated activity spaces for events of varying scales.
The resort also offers a range of wellness and recreational facilities, including a swimming pool, wellness centre, yoga sessions, meditation programmes, and naturopathy experiences. Additional guest services include concierge assistance, valet parking, golf cart transportation, multilingual support, and wheelchair accessibility.
To ensure a seamless stay, the property is equipped with modern infrastructure such as high-speed internet, backup power, air conditioning, housekeeping, laundry services, and ample parking facilities. Safety features including CCTV surveillance, smoke detectors, and fire safety systems have also been incorporated across the property.
For the convenience of pilgrims, the resort provides shuttle services to the Ram Janmabhoomi Temple at scheduled intervals, while airport and railway station transfers are available on a paid basis.
Speaking about the launch, Krinal Thaker, Marketing & Experiences Head at Evoke Experiences (An initiative by Eyak Ventures), said, "The opening of Evoke Rambagh is in line with our commitment towards the development of Ayodhya as a key tourist and religious destination in India. The idea behind developing this hospitality asset was to provide accessible and comfortable accommodations."
As Ayodhya continues to strengthen its position on India's tourism map, developments such as Evoke Rambagh are expected to play an important role in supporting the city's growing hospitality and tourism ecosystem.
Published on June 4, 2026
A tragic fire at a hotel in Delhi's Malviya Nagar area has claimed 21 lives, including foreign nationals, leaving the city shocked and grieving. The incident, which occurred on the morning of June 3, 2026, also left several people injured, with authorities warning that the death toll could rise as some victims remain in critical condition.
According to officials, 47 people were rescued from the building and rushed to nearby hospitals for treatment. Among those who lost their lives were nine citizens from African countries and two from Turkmenistan, while five foreign nationals were among the injured.
Investigations have revealed serious violations at the property. Officials stated that the hotel was operating without clearance from the Fire Department. The building reportedly had approval for only six rooms but was functioning with more than 20 rooms. Authorities also found that the property had only a single entry and exit point, raising major concerns about safety compliance.
Police have apprehended the building owner, Lovkesh Bajaj, and registered a First Information Report (FIR) against him under Sections 105 (culpable homicide not amounting to murder) and 326 (mischief by fire) of the Bharatiya Nyaya Sanhita (BNS).
Preliminary findings suggest that sealed glass windows, malfunctioning sensor-operated gates, overcrowded rooms, and multiple fire safety violations turned the building into a death trap as smoke and flames spread rapidly through the premises.
In response to the tragedy, the Delhi government has announced a major review of accommodation establishments operating in the city. Tourism Minister Kapil Mishra said the government will officially withdraw its Bed and Breakfast policy and conduct inspections of all establishments registered under the scheme.
"We are going to officially withdraw the Bed and Breakfast scheme, and all establishments licensed under it will be checked," Mishra told PTI.
He further stated that strict action would be taken against operators violating licence conditions. Establishments found operating more than six rooms under the scheme will face licence cancellation.
The incident has also prompted immediate action from Delhi's administration. Lieutenant Governor Taranjit Singh Sandhu has ordered a month-long fire safety inspection drive covering hotels, lodges, inns, nursing homes, coaching institutes, restaurants, and other vulnerable commercial establishments across the city.
Officials said all rooms operating beyond approved limits in hotels, lodges, and inns will be shut down as part of the enforcement drive.
Delhi Chief Minister Rekha Gupta assured that the government is closely monitoring the situation and extending all necessary medical assistance and support to affected families.
President Droupadi Murmu expressed her condolences, saying, "The news of the loss of lives in the fire incident in Malviya Nagar, Delhi is extremely heartbreaking. I express my deepest condolences to the bereaved families and pray for the swift recovery of those injured."
Prime Minister Narendra Modi also conveyed his condolences, stating, "The loss of lives due to a fire incident in Malviya Nagar, Delhi is tragic. My condolences to those who have lost their loved ones. Wishing a speedy recovery to the injured. Authorities are providing all possible assistance to those affected."
The devastating incident has not only left Delhi heartbroken but has also brought renewed attention to the importance of safety and security standards across hotels, guest houses, and other accommodation facilities. As investigations continue, the tragedy serves as a stark reminder of the need for strict compliance with fire safety regulations to prevent such incidents in the future.
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