Gurugram Emerges as India’s New Retail Experience Capital

Gurugram Emerges as India’s New Retail Experience Capital

By Manu Vardhan Kannan

Published on July 18, 2025

Gurugram, once known mainly for its corporate skyline, is fast becoming India’s new-age retail capital. Moving beyond its identity as a tech and business hub, the city is now home to flagship retail stores that blend shopping with unforgettable experiences. Global and Indian brands alike from Samsung to LEGO are choosing Gurugram to launch their most interactive, immersive stores. Thanks to a young, affluent, and tech-savvy population along with top-notch infrastructure, the city has become the go-to destination for brands looking to reinvent how India shops.

Retail in Gurugram is more than just transactions, it's storytelling. At DLF CyberHub, Samsung’s 3,000 sq ft Experience Store offers a multi-sensory journey. From product demos and AI-led workshops to SmartThings integrations, it’s all about engaging consumers in meaningful ways. Similarly, Ambience Mall offers an inspiring atmosphere where LEGO fuels imagination for all ages, and TRENDS 3.0 brings fashion to life through tech-led personalisation. These spaces invite people to not just shop—but to connect, explore, and belong.

The city’s rise is also reflected in the numbers. According to Cushman and Wakefield, retail leasing activity across NCR’s malls and high streets jumped 57% year-on-year in Q1 2025, totaling 4.08 lakh sq ft. Of this, high-street locations made up 61%, showing brands’ growing preference for places that offer high visibility and footfall near residential areas. Gurugram led the charts, accounting for 52% of total leasing, followed by Noida and Delhi.

Fashion and food & beverage (F&B) topped the charts with 24% share each in the leasing mix, followed by entertainment (18%) and department stores (11%). Notably, F&B leasing nearly doubled compared to last year, highlighting the shift toward lifestyle-oriented retail.

This growth in demand has sparked a race for high-quality, Grade A retail spaces in Gurugram. Developers are now focusing on mixed-use hubs, smart high streets, and hybrid formats that combine convenience with engaging experiences. Emerging zones like Golf Course Extension Road, Dwarka Expressway, and New Gurgaon are developing into thriving micro-markets. With growing metro access, wide highways, and new residential areas, these pockets are transforming into well-rounded retail ecosystems beyond the city’s traditional hubs.

Pankaj Jain, Chairman and CMD of SPJ Group, notes, “Commercial growth in Gurugram has driven a boom in retail leasing. People are now drawn to spaces that blend food, fashion, entertainment, and leisure. And the real action is now shifting to new, promising areas that are witnessing increasing footfall and spending. These places are ideal for curated retail concepts that offer both convenience and discovery.”

Arjun Gehlot, Director of Ambience Malls, adds, “Gurugram’s evolving lifestyle is reshaping retail. Consumers now seek meaningful experiences, and malls are becoming key spaces for connection. With better metro links and higher spending power, the city is drawing big names. At Ambience, we’ve created spaces that go beyond shopping—offering food, wellness, art, and entertainment. Our malls are true destinations.”

Technology, too, is reshaping the city’s retail scene. From AI-powered tools that understand shopper behaviour to real-time inventory systems, brands are embracing tech to elevate both operations and experiences. Omnichannel strategies are bringing together online and offline touchpoints, while digital displays, smart parking, and loyalty apps are now common across malls and high streets.

Prakash Mehta, CMD of Ocus Group, highlights, “Retail leasing is gaining momentum, especially with the rise of organised high-street formats. Global brands are investing in spaces that offer visibility and strong returns. Corridors like Dwarka Expressway and areas like Sector 99 are turning into retail hotspots. We’re seeing a clear trend toward community-focused, experience-driven retail.”

By blending innovative real estate formats, cutting-edge tech, and immersive consumer journeys, Gurugram has carved a niche for itself as a future-ready retail destination. Whether it’s flagship showrooms or lively high streets, the Millennium City is offering a bold and fresh vision of how India will shop tomorrow.


Palmonas Opens Its First Store in Rajasthan at Urban Square Mall, Udaipur

Palmonas Opens Its First Store in Rajasthan at Urban Square Mall, Udaipur

By Manu Vardhan Kannan

Published on November 20, 2025

Urban Square Mall, Udaipur has enhanced its premium retail offerings with the launch of Palmonas, one of India’s most loved demi-fine jewellery brands. This new addition marks Palmonas’ first store in Rajasthan, bringing its blend of elegance and contemporary style to the City of Lakes. Located on the ground floor with a 750 sq. ft. space, the store adds a fresh mix of modern design and everyday luxury to the mall’s retail line-up.

Palmonas introduces Udaipur shoppers to an exquisite range of demi-fine jewellery that balances luxury and everyday wear. The store features a carefully curated collection of necklaces, bracelets, rings, and earrings, crafted with high-quality materials and modern aesthetics. Each piece reflects the brand’s focus on elegance, versatility, and fine craftsmanship, making it ideal for both daily use and special occasions.

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Nandini Taneja, CEO, Bhumika Enterprises, said, “The launch of Palmonas' first store in Rajasthan at Urban Square Mall reflects our commitment to bringing distinctive and aspirational brands closer to Udaipur's shoppers. Palmonas adds a touch of modern elegance and individuality to our retail mix. Urban Square has been designed as a complete lifestyle destination where visitors can explore everything, from fashion and jewellery to dining and entertainment, all under one roof.”

With Palmonas now part of its growing portfolio, Urban Square Mall continues to elevate Udaipur’s retail and lifestyle experience. The mall has become a vibrant destination where fashion, food, and entertainment come together, shaping a modern and enjoyable shopping environment for the city.


Ramee Hotels Announces New 100-Room Resort in Karjat With Blue Neck Group

Ramee Hotels Announces New 100-Room Resort in Karjat With Blue Neck Group

By Manu Vardhan Kannan

Published on November 20, 2025

Ramee Hotels has announced the signing of a new 100-key resort in Karjat, strengthening the group’s expansion plans across Maharashtra. The upcoming property is being developed in partnership with Blue Neck Group and is currently in its greenfield stage. Once completed, it is set to become a leading leisure and events destination in the region.

Set against Karjat’s lush mountains and scenic waterfall views, the resort is planned as a blend of leisure, celebration, and lifestyle offerings. The design includes open lawns, landscaped recreational zones, dedicated event and party areas, terrace sections, and a swimming pool that elevate the overall guest experience.

Guests can also look forward to modern dining spaces, well-curated recreational facilities, and comfortable hospitality features, making it ideal for vacations, celebrations, corporate retreats, and weekend getaways.

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Sharing his thoughts on the signing, Mr. Raj Shetty, Founder, Chairman & Managing Worker, Ramee Group, said, “Ramee Hotels has always focused on building destinations that resonate with today’s travellers. Karjat offers tremendous potential, and this new resort will be developed with the same passion and commitment that define our brand. We look forward to creating a landmark destination that welcomes families, corporates, and holidaymakers alike.”

Speaking on the development, Saurabh Gahoi, Senior Vice President, Ramee Group of Hotels, said, “Karjat is becoming one of Maharashtra’s most sought-after leisure and celebration destinations. This signing is an important step in our growth strategy as we continue expanding into high-potential markets. Our collaboration with Blue Neck Group reflects our commitment to creating properties that bring together exceptional hospitality, thoughtful design, and meaningful guest experiences.”

With this new addition, Ramee Hotels continues to build on its growth strategy, focusing on locations with strong tourism potential and rising demand for leisure and MICE travel.


India Becomes a She-Planned Nation as Women Lead 7 in 10 Trip Decisions: Thrillophilia Report

India Becomes a She-Planned Nation as Women Lead 7 in 10 Trip Decisions: Thrillophilia Report

By Hariharan U

Published on November 19, 2025

Thrillophilia has released its Women & Travel Decisions 2025 report, and the findings point to a strong shift inside Indian homes. Women are now at the centre of India’s leisure travel decisions, quietly driving 72% of trip planning across the country. The study is based on 212,000 itineraries and 8.9 million planning signals, showing how women are choosing destinations, curating experiences, handling budgets, and shaping how the entire family travels.

The report highlights that women prefer to plan early, compare more carefully, and double-check before confirming anything. On average, they book nine days earlier than men, which helps keep prices steady, prevent last-minute changes, and brings cancellations down by 18%. They also spend more time reading reviews, checking photos, and sharing itineraries within family and friend groups to make sure every detail is right. Still, even though women lead the planning, 62% of payments on women-planned couple trips are made by men.

Thrillophilia’s data also shows a clear theme in women’s choices: a smart luxury approach. This doesn’t mean flashy spending, but thoughtful indulgence, boutique stays, spa sessions, wellness walks, and slow mornings. Women add 28% more premium upgrades to their carts, yet their total spending stays only 6% higher than men’s. It’s not overspending; it’s making sharper choices.

Safety remains a major focus. Women apply more than three times the number of safety filters, resulting in fewer travel emergencies and a 23% drop in SOS calls. Their deeper research directly leads to smoother trips.

Chitra Gurnani Daga, Co-founder, Thrillophilia, said, "Indian leisure is increasingly a She-Planner economy. Women are curating smarter itineraries, earlier bookings, safety-first choices, and meaningful upgrades without blowing the budget. As women continue to lead India's travel decisions, the industry is shifting toward more thoughtful planning, better value choices, and deeply curated experiences."

For domestic trips, women prefer easy-paced and high-value destinations such as Rajasthan and Kerala, with Goa following closely. Internationally, they lean towards places that mix value and comfort  Bali, Dubai-Abu Dhabi, Singapore, Thailand, and Vietnam.

Women travelling with kids and families tend to favour slow mornings, one main activity for the day, and early dinners. This planning style leads to 7% fewer reschedules, keeping trips smoother and more predictable.

Tier 2 India is showing the strongest rise in women planners. Cities like Indore, Ahmedabad, Lucknow, and Jaipur are rapidly emerging, with Indore alone growing 31% YoY. With this rise, the She-Planner trend is set to shape not just travel choices but a growing ecosystem built around women-led planning.

About Thrillophilia
Thrillophilia is India’s leading AI-powered platform for discovering and personalizing multi-day trips. With over 100M+ users and 300,000+ travellers a year, it helps couples and families discover and book trips through verified local partners across 1,000+ locations. Based in Jaipur and operating in the UAE and the U.S., Thrillophilia combines technology, trusted supply, and human support to offer the right trip at the right price.

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