Gurugram Emerges as India’s New Retail Experience Capital

Gurugram Emerges as India’s New Retail Experience Capital

By Manu Vardhan Kannan

Published on July 18, 2025

Gurugram, once known mainly for its corporate skyline, is fast becoming India’s new-age retail capital. Moving beyond its identity as a tech and business hub, the city is now home to flagship retail stores that blend shopping with unforgettable experiences. Global and Indian brands alike from Samsung to LEGO are choosing Gurugram to launch their most interactive, immersive stores. Thanks to a young, affluent, and tech-savvy population along with top-notch infrastructure, the city has become the go-to destination for brands looking to reinvent how India shops.

Retail in Gurugram is more than just transactions, it's storytelling. At DLF CyberHub, Samsung’s 3,000 sq ft Experience Store offers a multi-sensory journey. From product demos and AI-led workshops to SmartThings integrations, it’s all about engaging consumers in meaningful ways. Similarly, Ambience Mall offers an inspiring atmosphere where LEGO fuels imagination for all ages, and TRENDS 3.0 brings fashion to life through tech-led personalisation. These spaces invite people to not just shop—but to connect, explore, and belong.

The city’s rise is also reflected in the numbers. According to Cushman and Wakefield, retail leasing activity across NCR’s malls and high streets jumped 57% year-on-year in Q1 2025, totaling 4.08 lakh sq ft. Of this, high-street locations made up 61%, showing brands’ growing preference for places that offer high visibility and footfall near residential areas. Gurugram led the charts, accounting for 52% of total leasing, followed by Noida and Delhi.

Fashion and food & beverage (F&B) topped the charts with 24% share each in the leasing mix, followed by entertainment (18%) and department stores (11%). Notably, F&B leasing nearly doubled compared to last year, highlighting the shift toward lifestyle-oriented retail.

This growth in demand has sparked a race for high-quality, Grade A retail spaces in Gurugram. Developers are now focusing on mixed-use hubs, smart high streets, and hybrid formats that combine convenience with engaging experiences. Emerging zones like Golf Course Extension Road, Dwarka Expressway, and New Gurgaon are developing into thriving micro-markets. With growing metro access, wide highways, and new residential areas, these pockets are transforming into well-rounded retail ecosystems beyond the city’s traditional hubs.

Pankaj Jain, Chairman and CMD of SPJ Group, notes, “Commercial growth in Gurugram has driven a boom in retail leasing. People are now drawn to spaces that blend food, fashion, entertainment, and leisure. And the real action is now shifting to new, promising areas that are witnessing increasing footfall and spending. These places are ideal for curated retail concepts that offer both convenience and discovery.”

Arjun Gehlot, Director of Ambience Malls, adds, “Gurugram’s evolving lifestyle is reshaping retail. Consumers now seek meaningful experiences, and malls are becoming key spaces for connection. With better metro links and higher spending power, the city is drawing big names. At Ambience, we’ve created spaces that go beyond shopping—offering food, wellness, art, and entertainment. Our malls are true destinations.”

Technology, too, is reshaping the city’s retail scene. From AI-powered tools that understand shopper behaviour to real-time inventory systems, brands are embracing tech to elevate both operations and experiences. Omnichannel strategies are bringing together online and offline touchpoints, while digital displays, smart parking, and loyalty apps are now common across malls and high streets.

Prakash Mehta, CMD of Ocus Group, highlights, “Retail leasing is gaining momentum, especially with the rise of organised high-street formats. Global brands are investing in spaces that offer visibility and strong returns. Corridors like Dwarka Expressway and areas like Sector 99 are turning into retail hotspots. We’re seeing a clear trend toward community-focused, experience-driven retail.”

By blending innovative real estate formats, cutting-edge tech, and immersive consumer journeys, Gurugram has carved a niche for itself as a future-ready retail destination. Whether it’s flagship showrooms or lively high streets, the Millennium City is offering a bold and fresh vision of how India will shop tomorrow.


Espire Hospitality Limited to Open a New ZANA Resort in Dehradun

Espire Hospitality Limited to Open a New ZANA Resort in Dehradun

By Manu Vardhan Kannan

Published on October 8, 2025

Espire Hospitality Limited has announced the signing of a brand-new ZANA Resort in Dehradun, scheduled to open in April 2026. Strategically located near the Indian Military Academy, the resort will bring the brand’s signature blend of soulful luxury and nature-inspired design to one of North India’s most sought-after leisure destinations.

Spread across 7 acres of lush greenery, the upcoming ZANA Resort Dehradun promises a serene escape with 50 luxurious cottages, including select cottages featuring private plunge pools. Designed to offer a seamless connection with nature, the resort will combine modern comforts with an atmosphere of tranquility and rejuvenation.

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Guests can look forward to the brand’s signature Mayfair restaurant with adjoining alfresco seating, a stylish bar, and 20,000 sq. ft. of indoor and outdoor banqueting space, perfect for destination weddings, social events, and corporate gatherings. Recreational offerings will include a spa, fitness centre, swimming pool, kids’ play area, and gaming arcade, making it an ideal getaway for families, couples, and groups alike.

Commenting on the announcement, Mr. Akhil Arora, CEO & MD of Espire Hospitality Limited, said,

“The signing of ZANA Resort in Dehradun is a strategic addition to our growing portfolio and further strengthens our presence in North India’s popular leisure markets. Dehradun has always been an important destination for travellers, and this one-of-a-kind expansive, nature-inspired resort will cater to the increasing demand for high-quality, experience-driven stays in this market. At Espire, our focus remains on developing well-differentiated hotels that combine thoughtful design, modern amenities, and exceptional hospitality.”

With this new signing, Espire Hospitality continues to expand its premium leisure portfolio across North India, moving closer to its vision of having 30 operational hotels by FY26. The upcoming resort reaffirms the brand’s focus on nature-led experiences, immersive hospitality, and creating destinations that inspire.


US Tourist Visa Wait Times: Chennai Sees Major Improvement While Delhi Faces Longest Delays

US Tourist Visa Wait Times: Chennai Sees Major Improvement While Delhi Faces Longest Delays

By Manu Vardhan Kannan

Published on October 7, 2025

Indian travellers applying for US B1/B2 business and tourist visas continue to face long interview wait times, as per the latest data from the US Department of State updated in September 2025. New Delhi now records the longest delay, with appointment availability stretching to 12 months. In contrast, Chennai has seen a remarkable improvement, with average wait times dropping sharply from 8.5 months in August to just 2.5 months in September.

According to the latest figures, Hyderabad’s average wait time remains steady at three months, while Mumbai and Kolkata show minor fluctuations, now averaging 4.5 and 5.5 months respectively. The sudden rise in New Delhi’s wait period, up from 3.5 months in August to 12 months in September, has raised concerns for applicants planning urgent travel.

City

Avg Wait (Aug 2025)

Avg Wait (Sep 2025)

Next Available (Aug 2025)

Next Available (Sep 2025)

Chennai

8.5 months

2.5 months

5 months

3 months

Hyderabad

3 months

3 months

5 months

3.5 months

Kolkata

6 months

5.5 months

6 months

5.5 months

Mumbai

3 months

4.5 months

5.5 months

5 months

New Delhi

4.5 months

3.5 months

5.5 months

12 months

Average wait time refers to the typical delay from visa fee payment to interview, based on historical data. The “next available appointment” indicates the earliest date open for scheduling and can shift frequently as new slots are added. Applicants are encouraged to monitor embassy systems regularly to reschedule earlier appointments when possible.

Previously, Indian travellers could apply for non-immigrant visas in third countries such as the UAE, Qatar, or Singapore, where appointment wait times were often shorter. However, the US has now ended this practice, requiring applicants to apply in their home country or place of residence. This policy aims to prevent “visa shopping” but may lead to longer delays for many Indian applicants.

Existing third-country appointments are expected to be honoured, but new ones must be made in the applicant’s home country. The Department of State continues to update visa wait time data monthly and advises applicants to refer to embassy websites for the latest details on interview scheduling, rescheduling, and waiver options.


Lemon Tree Hotels Signs New Property in Haridwar, Expanding Its Presence in Uttarakhand

Lemon Tree Hotels Signs New Property in Haridwar, Expanding Its Presence in Uttarakhand

By Manu Vardhan Kannan

Published on October 7, 2025

Lemon Tree Hotels Limited has announced the signing of its latest property, Keys Select by Lemon Tree Hotels, Haridwar. The new property will be managed by Carnation Hotels Private Limited, a wholly-owned subsidiary of Lemon Tree Hotels Limited. This addition further strengthens the company’s growing presence in Uttarakhand, catering to both religious and leisure travellers seeking a refreshing, value-driven stay experience.

Keys Select by Lemon Tree Hotels, Haridwar will feature 52 well-appointed rooms, a restaurant, conference hall, and recreational facilities including a fitness centre. The property enjoys a convenient location, approximately 32 km from Jolly Grant Airport, Dehradun, and 9 km from Haridwar Railway Station, with excellent connectivity via public and private transport.

Speaking on the occasion, Vilas Pawar, CEO, Managed & Franchise Business, Lemon Tree Hotels, said,

“With this signing, we will expand our leisure portfolio in Uttarakhand, a state where we have eight operational and nine upcoming properties in addition to this one. While expanding its footprint across the country in cities of all tiers, this signing by Lemon Tree Hotels perfectly aligns with the company’s vision of offering refreshing and comfortable stays across religious and spiritual destinations.”

Currently, Lemon Tree Hotels Limited (LTHL) operates 120+ hotels across 75+ cities in India and abroad, with a pipeline of 110+ upcoming properties. From major metro hubs like Delhi-NCR, Mumbai, Bengaluru, and Hyderabad to tier II and III cities such as Jaipur, Udaipur, Kochi, and Indore, as well as international locations in Dubai, Bhutan, and Nepal, the brand continues to deliver exceptional comfort, consistent quality, and a warm, refreshing experience.

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