Hilton Bangalore Embassy Golflinks Names Abhiram Menon as General Manager

By Author

Published on January 6, 2024

Hilton Bangalore Embassy Golflinks is delighted to announce the appointment of Abhiram Menon as its new General Manager, marking a significant milestone in his illustrious journey within the Hilton family. Abhiram brings a wealth of experience and a stellar track record to his new role.

Previously, Abhiram Menon played a pivotal role as the Hotel Manager, overseeing operations for Hilton and Hilton Garden Inn Bengaluru Embassy Manyata Business Park. His leadership was instrumental in the pre-opening phase, contributing significantly to the success of the property. Under his guidance, the team secured three prestigious quarterly APAC (Asia-Pacific region) awards, two for Hilton Garden Inn and one for Hilton.

Commenting on his new role, Abhiram Menon expressed, "I am honoured to continue my journey with this iconic brand and take on the role of General Manager at Hilton Bangalore Embassy Golflinks. The property occupies a unique position, seamlessly nestled between two bustling hotspots in Bangalore, catering to a diverse demographic of clientele. Situated within a tech park that hosts many Fortune 500 companies, our hotel has a captive audience here. The location provides ample opportunities for innovative revenue generation. I am eager to collaborate with the team to unlock the full potential of this prime spot, elevating the brand's presence and experiences in this dynamic locale."

Abhiram Menon's career in the hospitality industry began at the Taj, where he excelled as a Front Office Manager. His commitment to excellence continued to shine at Hilton Mumbai International Airport. Notably, during his tenure with Lemon Tree Premier Mumbai International Airport, he earned the prestigious General Manager of the Year 2021 Award from Hotelier India.

With a diverse background spanning various hotel brands in India and the Middle East, Abhiram Menon's leadership at Hilton has been nothing short of exemplary. He adopts a three-step approach, prioritising end-results, achieving commercial objectives, and placing a strong emphasis on guest satisfaction. Precision in operations is a hallmark of his leadership, maintaining a constant focus on progress. Additionally, Abhiram Menon excels in the vital role of providing flawless mentorship to colleagues.

Gaurav Chandna Appointed Director of Operations at Grand Hyatt Gurgaon

By Author

Published on October 14, 2024

Grand Hyatt Gurgaon is pleased to announce the appointment of Gaurav Chandna as its new director of operations. With over 20 years of experience in leading hotel chains, Chandna brings an impressive track record in luxury hospitality, with a focus on streamlining operations to enhance guest experiences. His new role marks an exciting chapter for the hotel, promising innovative dining experiences and greater community engagement.

Chandna has honed his skills across various departments at Hyatt Regency Delhi, reflecting a strong commitment to excellence and continuous growth in the hospitality industry. In his new position, he plans to leverage his diverse experience to lead operational efficiency and foster team development. His vision extends beyond the hotel, emphasizing sustainable practices and a fresh approach to service.

As the new director of operations, Chandna is set to introduce diverse, seasonally-inspired menus that highlight both local and international flavors, complemented by engaging culinary events and workshops. His commitment to sustainability includes a focus on locally sourced ingredients and waste reduction.

Chandna is also dedicated to nurturing talent within the hotel, implementing comprehensive training programs to ensure staff excellence. By combining guest-centric service, culinary creativity, and strategic revenue management, he aims to uphold Grand Hyatt Gurgaon’s reputation as a premier dining destination while creating a positive, growth-oriented environment for his team.

In addition to enhancing the guest experience, Chandna is poised to lead a series of exciting initiatives that will showcase Grand Hyatt Gurgaon’s expanding offerings. These include a robust awareness campaign to introduce the hotel to a broader audience, grand opening events for new facilities such as additional rooms, apartments, restaurants, and a spa, as well as strategic promotions of the hotel’s impressive banqueting venue. Through these efforts, he aims to enhance the experience for both leisure and business travelers while solidifying the hotel’s reputation as an unparalleled venue for weddings, conferences, and special events in the region.

Speaking about his appointment, Chandna stated, “Joining the Grand Hyatt Gurgaon is an exciting opportunity. I am eager to leverage my experience to elevate our guest experiences and nurture our team’s potential. My leadership philosophy is rooted in fostering an environment of open communication and mutual respect. By empowering our team to take ownership and celebrate their achievements, we create a culture where innovation thrives, and exceptional service becomes second nature.”

Effective immediately, Gaurav Chandna is well-equipped to lead the hotel’s key departments, ensuring they align with Grand Hyatt Gurgaon’s emphasis on guest satisfaction and seamless operations.

Lyfe Hotels Bhubaneswar Welcomes Vaishakh Surendran as General Manager

By Nishang Narayan

Published on October 13, 2024

Lyfe Hotels Bhubaneswar is excited to announce the appointment of Vaishakh Surendran as its new general manager. With over 24 years of experience in the hospitality industry, Surendran brings a wealth of knowledge and expertise to his new role. Known for his extensive background in hotel and resort operations, particularly in front office management, he has consistently delivered top-tier results throughout his career.

Before joining Lyfe Hotels Bhubaneswar, Surendran served as general manager at Ramada Chennai Potheri, where he played a pivotal role in the property's rebranding from SRM to Ramada. His previous experience also includes serving as general manager at Mercure Chennai Sriperumbudur. Throughout his career, he has held leadership positions with reputable organizations such as Fairfield Inn & Suites by Marriott, Country Inn & Suites by Radisson, Radisson, Fortune Park Hotels, and Taj. Surendran began his hospitality journey with Hilton Worldwide and The Leela Palaces, Hotels, and Resorts.

On his appointment, Surendran expressed his enthusiasm, stating, “I am extremely delighted to join the team at Lyfe Hotels and Resorts, Bhubaneswar. My career has always been driven by a commitment to delivering exceptional guest experiences, and I look forward to continuing this journey with the talented team at Lyfe. Together, I am confident we will elevate the guest experience and set new benchmarks for hospitality in Bhubaneswar.”

Dhiman Mazumdar, Chief Operating Officer at Lyfe Hotels and Resorts, also commented on the appointment, saying, “We are thrilled to welcome Vaishakh Surendran to the Lyfe Hotels family. His proven leadership and deep understanding of the hospitality sector will undoubtedly contribute to the continued success of our property.”

Surendran's leadership is expected to enhance the guest experience at Lyfe Hotels Bhubaneswar, positioning the property for continued growth and success in the competitive hospitality landscape.

Holiday Inn New Delhi Aerocity Welcomes Shuvendu Banerjee as New General Manager

By Nishang Narayan

Published on October 12, 2024

Holiday Inn New Delhi Aerocity has announced the appointment of Shuvendu Banerjee as its new General Manager. With over 20 years of experience in the hospitality industry and a proven track record of leadership, Banerjee brings a wealth of knowledge to his new role at one of Delhi’s top destinations for business and leisure travelers alike.

Before joining Holiday Inn New Delhi Aerocity, Banerjee served as General Manager at Crowne Plaza Today New Delhi Okhla, where he was instrumental in driving operational excellence, establishing strategic partnerships, and ensuring high levels of guest satisfaction.

At Holiday Inn New Delhi Aerocity, Banerjee aims to enhance the overall guest experience through innovative service offerings and a strong commitment to operational excellence. He plans to collaborate closely with partners from the travel industry, embassies, and corporate clients to strengthen key relationships and create new growth opportunities. Banerjee's expertise in sales and marketing strategies, operational efficiency, and team building will play a key role in achieving these goals.

Sharing his enthusiasm about the new role, Banerjee said, “I am thrilled to join Holiday Inn New Delhi Aerocity, a brand known for its commitment to delivering exceptional hospitality. My goal is to build upon the hotel’s strong foundation and drive a renewed focus on guest satisfaction, operational excellence, and stakeholder engagement.”

Banerjee holds a Post Graduate Diploma in Business Management (PGDBM) in marketing from Symbiosis Institute of Distance Learning, along with additional certifications from Cornell University, Harvard University, and IIM Ahmedabad. His approachable leadership style and dedication to nurturing talent have earned him a respected reputation within the IHG Group, where he has been part of for over 18 years.

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