Hilton Elevates Luxury Experience in Asia Pacific with New Leadership

Hilton Elevates Luxury Experience in Asia Pacific with New Leadership

By Author

Published on January 31, 2024

In a move to strengthen its foothold in luxury hospitality across Asia Pacific, global hospitality leader Hilton has welcomed Candice D’Cruz as Vice President of Luxury Brands for the region. Based in Singapore, Candice will lead Hilton’s esteemed luxury brands, including Waldorf Astoria Hotels & Resorts, LXR Hotels & Resorts, and Conrad Hotels & Resorts.

With a rich background in the industry, Candice brings over two decades of experience to her role. Formerly the Vice President of Luxury Brand Management and Marketing for Europe, Middle East, and Africa at Marriott International, she has been recognized as a leader in her field, receiving accolades such as being named number one in "The Power of 25" by Hotelier Middle East in 2019.

In her new role, Candice aims to shape distinctive brand identities and curate localized guest experiences, emphasizing the pivotal role they play in ensuring the enduring success of Hilton’s luxury brands in the region. Her strategic guidance is expected to contribute significantly to Hilton’s commitment to delivering exceptional luxury experiences.

“I am delighted to embark on this journey with Hilton based out of the vibrant city of Singapore. My passion lies in shaping distinctive brand identities alongside curated and localized guest experiences, recognizing their pivotal role in ensuring our brands’ enduring success throughout the region,” said Candice D’Cruz. 

Candice, of Indian origin, currently resides in Singapore with her husband and two children. She is passionate about championing the development of female leaders and cultivating young talent, and she looks forward to empowering her teams to unlock their full potential in this new role.

Hilton’s commitment to luxury hospitality in Asia Pacific is further emphasized by Candice’s appointment, and her extensive experience is expected to play a key role in the brand’s growth and development in the region.


Luisa Lalli Takes the Lead at Ozen Mansion Kolkata

Luisa Lalli Takes the Lead at Ozen Mansion Kolkata

By Nithyakala Neelakandan

Published on April 14, 2024

The Ozen Collection proudly announces the appointment of Luisa Lalli as Vice President of Operations and General Manager of Ozen Mansion Kolkata, its highly anticipated luxury city hotel in India.

Luisa Lalli joins The Ozen Collection with a wealth of experience, having previously excelled as General Manager at the brand's resorts in the Maldives. This appointment reaffirms The Ozen Collection's commitment to empowering women in senior positions, a culture it has long championed across its properties, including Ozen Life Maadhoo and Ozen Reserve Bolifushi.

With over two decades of experience in the hospitality industry, Luisa brings a proven track record of delivering exceptional guest experiences and operational excellence. Her leadership at Ozen Mansion Kolkata promises to set new benchmarks in luxury hospitality, further enhancing the brand's reputation for refined elegance and unparalleled service.

Luisa expresses her excitement about leading the team at Ozen Mansion Kolkata, emphasizing the city's vibrant energy and rich cultural heritage as the perfect backdrop for the hotel's personalized indulgent experiences. With plans to recruit approximately 700 employees, diversity and inclusivity are at the forefront of her hiring strategy, ensuring an inclusive environment for all team members.

Nestled within 6 acres of lush gardens in Kolkata's prime New Town area, Ozen Mansion Kolkata promises guests an unforgettable stay. With 235 lavish rooms and suites, impressive lounges, and expansive event spaces, the hotel is poised to become the city's premier venue for celebrations and luxury experiences.

As Luisa Lalli takes the helm at Ozen Mansion Kolkata, she embarks on a journey to redefine luxury hospitality in India's bustling metropolis. With her vision, experience, and dedication to inclusivity, she is set to lead the team towards a grand opening on July 7, 2024, marking a new chapter of refined elegance and excellence in Kolkata's hospitality landscape.


Sharoni Sharma is the New Director of Operations at The Westin Goa

Sharoni Sharma is the New Director of Operations at The Westin Goa

By Nithyakala Neelakandan

Published on April 13, 2024

With a career spanning over 15 years in the hospitality industry, Sharoni Sharma has assumed the role of Director of Operations at The Westin Goa. Her extensive experience encompasses key positions held at prestigious establishments such as The Leela Palace Jaipur, The Roseate, and JW Marriott Bangalore, making her a seasoned leader in the field.

In her new capacity, Sharoni shoulders the responsibility of overseeing the hotel's day-to-day operations, ensuring strict adherence to brand standards, and crafting exceptional guest experiences tailored to their diverse needs. Her leadership style, honed through years of experience, coupled with her deep understanding of hotel operations, positions her as an invaluable addition to the team.

“We are thrilled to welcome Sharoni to our team,” expressed Harish Gopalakrishnan, General Manager at The Westin Goa. “Her extensive background in Food & Beverage operations and her proven track record in the hospitality industry make her the ideal candidate to lead our operations. With her at the helm, we are confident that The Westin Goa will continue to exceed guest expectations and set new standards of excellence.”


Syed Tauseef Ahmed Joins Four Seasons Hotel Bengaluru as Director of Catering

Syed Tauseef Ahmed Joins Four Seasons Hotel Bengaluru as Director of Catering

By Nithyakala Neelakandan

Published on April 11, 2024

Four Seasons Hotel Bengaluru recently welcomed Syed Tauseef Ahmed as its new Director of Catering, marking a significant addition to the esteemed hotel's team. With over 15 years of experience in the hospitality industry, Syed brings a wealth of expertise and a strong commitment to service excellence. His appointment reflects Four Seasons' dedication to delivering exceptional guest experiences and upholding its reputation for excellence.

Syed's career journey showcases his strategic leadership and innovative thinking, highlighted by his previous roles at renowned establishments such as ITC Hotels Bengaluru, Jumeirah Zabeel Saray Dubai, and Taj West End Bengaluru. His extensive experience in managing catering operations and driving revenue growth has consistently exceeded guest expectations.

In his new role, Syed will oversee all catering operations at Four Seasons Hotel Bengaluru, ensuring seamless event execution and personalized guest experiences. With his passion for responsible luxury and environmental sustainability, Syed is poised to elevate the hotel's catering services to new heights of success under his capable leadership.

The team at Four Seasons Hotel Bengaluru is excited to have Syed on board and looks forward to the positive impact he will bring to the catering segment. As Syed himself expresses, he is eager to contribute to the continued success and reputation of the iconic Four Seasons brand, creating memorable experiences for guests and driving growth in the catering sector.

With Syed Tauseef Ahmed at the helm of catering operations, Four Seasons Hotel Bengaluru is poised to redefine excellence in hospitality, ensuring that every guest's experience is nothing short of exceptional.

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