Hilton Gurugram Baani City Centre has announced the appointment of Sahil Joshi as its new Director of Operations. In his role, Joshi will oversee the day-to-day operations of the property, with a focus on service standards, operational efficiency, and guest experience innovation.

With nearly two decades of experience in the hospitality industry, Joshi brings strong operational expertise and a proven record of enhancing guest satisfaction and profitability across leading hotel brands. His career includes leadership roles with The LaLiT Suri Hospitality Group, Radisson Hotel Group, and Hilton Hotels & Resorts, where he successfully led teams and implemented service excellence initiatives in competitive markets.

An alumnus of the Institute of Hotel Management, Shimla, Joshi is recognized for his collaborative leadership style and meticulous approach to detail. He has been instrumental in streamlining operations, building high-performing teams, and driving guest-centric service delivery across various properties.

“We are delighted to welcome Sahil Joshi to our leadership team. His extensive experience across globally acclaimed hospitality brands and his passion for service will enrich our operational capabilities. Under his leadership, we look forward to elevating Hilton’s standards of excellence and delivering exceptional experiences in Gurugram and beyond,” said Harkaran Singh Sethi, General Manager, Hilton Gurugram Baani City Centre.

Sharing his excitement, Joshi commented, “It’s an honour to rejoin the Hilton family and lead operations at one of Gurugram’s most vibrant hospitality addresses. My focus will be on enhancing guest engagement, driving operational synergies, and fostering a culture of excellence that Hilton is renowned for worldwide.”

With Joshi at the helm of operations, Hilton Gurugram Baani City Centre aims to further strengthen its position as one of the city’s leading luxury business and leisure destinations, known for its signature Hilton hospitality and guest-first ethos.