Hilton's New Era in India: Zubin Saxena Takes Charge as Country Head

Hilton's New Era in India: Zubin Saxena Takes Charge as Country Head

By Author

Published on November 22, 2023

Hilton has recently announced a major leadership change in its Indian operations. Zubin Saxena has been appointed as the new Senior Vice President and Country Head for India, marking a significant shift in the company's strategy for the region. Saxena, an industry veteran with a rich 24-year background in hospitality, is set to take the reins in January 2024.

Saxena's journey in the hospitality sector has been remarkable. Before joining Hilton, he was with Radisson Hotel Group for over eight years, ascending to the role of Managing Director and Area Senior Vice President for South Asia. His career also includes a notable four-year tenure at IHG, where he served as the Director of Development for South Asia, and advisory roles with Jones Lang LaSalle Hotels in India and HVS in New York. Armed with an MBA from the Adam Smith School of Business in Glasgow, Saxena is known for his leadership and team-building skills.

In his new role at Hilton, Saxena will oversee the company's 25 operational hotels in India. His primary focus will be on driving Hilton's expansion in South Asia, with 20 properties currently in the pipeline. Saxena's appointment follows the departure of Navjit Ahluwalia, who has been instrumental in Hilton's growth in India over the past six years, including steering the company through the pandemic.

Ahluwalia's tenure saw significant milestones, like the opening of the Hilton Goa Resort, Hilton Bengaluru Embassy Manyata Business Park, and the DoubleTree by Hilton in Varanasi, among others. He also launched Hilton's new corporate office in Gurugram.

With India representing a major opportunity for Hilton, Saxena's appointment comes at a crucial time. "I am excited by the size and scope of the role and look forward to leading and delivering on our ambitious goals in this incredibly dynamic market,” Saxena commented on his new role. Under his leadership, Hilton aims to triple its estate, introducing new brands such as the Waldorf Astoria Jaipur, set to open in 2027.

Saxena's appointment marks a new chapter for Hilton in India, as the company gears up to expand its footprint and continue its legacy of excellence in hospitality. The industry eagerly awaits the new heights Hilton will achieve under Saxena's visionary leadership.


Grand Hyatt Mumbai Appoints Prasad Prabhu as Learning and Development Manager to Strengthen People-First Culture

Grand Hyatt Mumbai Appoints Prasad Prabhu as Learning and Development Manager to Strengthen People-First Culture

By Manu Vardhan Kannan

Published on November 11, 2025

Grand Hyatt Mumbai, one of India’s most iconic luxury hotels, has announced the appointment of Prasad Prabhu as Learning and Development Manager.

With over 18 years of experience across leading global hospitality brands, Prasad brings a strong background in talent development, leadership capability building, service culture enhancement, and colleague engagement. His appointment highlights Grand Hyatt Mumbai’s focus on nurturing a people-first culture built on care, continuous learning, and professional growth.

In his new role, Prasad will spearhead the hotel’s learning and development strategy, focusing on leadership development, embedding Hyatt’s values through a culture of learning, enhancing colleague engagement, and aligning training initiatives with business goals.

An alumnus of the Welingkar Institute of Management, Mumbai (PGDBA in General Management), Institute of Hotel Management, Goa (B.Sc. in Hospitality & Hotel Administration), and Institute of Hotel Management, Mumbai (Food Production Craft Course), Prasad has built an impressive career with prestigious hospitality brands such as The Indian Hotels Company Limited (Taj Hotels), InterContinental Hotels Group (IHG), The Leela Kempinski, The Zuri Hospitality Group, and Hyatt Hotels Corporation.

Before joining Grand Hyatt Mumbai, Prasad served as Learning Manager at Grand Hyatt Goa, where he played a dual role, leading property-level learning initiatives and contributing as an ASPAC Master Trainer for Hyatt Hotels Corporation. In this capacity, he designed and facilitated impactful leadership and trainer capability workshops across the Asia Pacific region.

Speaking on his appointment, Prasad Prabhu said,

“I am delighted to join Grand Hyatt Mumbai and continue my Hyatt journey. I believe that when colleagues feel respected, supported, and motivated to grow, they naturally deliver better guest experiences. My vision is to build a workplace where learning is not just a function, but a culture.”

As one of Hyatt’s flagship hotels in India, Grand Hyatt Mumbai continues to strengthen its reputation for excellence in service and colleague care. With Prasad’s leadership, the hotel aims to further its vision of fostering empowered teams and delivering exceptional guest experiences through a culture of continuous learning and growth.


The Machan Lonavala Appoints Vikas Toksya as Resident Manager

The Machan Lonavala Appoints Vikas Toksya as Resident Manager

By Hariharan U

Published on November 8, 2025

The Machan Lonavala, one of India’s most recognised eco-luxury resort brands, has announced the appointment of Vikas Toksya as its new Resident Manager.

With an impressive 19-year career in the hospitality industry, Vikas brings a wealth of operational and leadership experience from his time with prestigious names such as the Cyrus Poonawalla Group, Radisson Blu, and Hyatt Hotels. His expertise spans operations management, guest experience, and team leadership, making him well-suited to drive The Machan’s next chapter of growth.

In his new role, Vikas will oversee the resort’s day-to-day operations, focusing on enhancing guest satisfaction and reinforcing The Machan’s core values of sustainability and experiential hospitality.

We are delighted to welcome Vikas to The Machan family. His rich operational background and deep understanding of luxury hospitality will play a pivotal role in driving our next phase of growth,” said Rakshit Sharma, COO, The Machan.

Renowned for its award-winning tree-house accommodations and commitment to eco-sensitive practices, The Machan continues to redefine responsible tourism — offering guests a truly immersive retreat amidst nature


Welcomhotel by ITC Hotels, Guntur Announces the Promotion of Mr. Arvind Mishra as Executive Housekeeper

Welcomhotel by ITC Hotels, Guntur Announces the Promotion of Mr. Arvind Mishra as Executive Housekeeper

By Hariharan U

Published on November 7, 2025

Welcomhotel by ITC Hotels, Guntur, is pleased to announce the promotion of Mr. Arvind Mishra as Executive Housekeeper. With a proven track record of excellence and over a decade of experience in hospitality operations, Mr. Mishra has been instrumental in maintaining the hotel’s high standards of cleanliness, guest comfort, and sustainability. In his new role.

he will continue to lead the housekeeping team with a focus on service innovation, efficiency, and guest satisfaction, further strengthening Welcomhotel Guntur’s commitment to delivering world-class hospitality and ensuring an impeccable stay experience for every guest

About Welcomhotel by ITC Hotels, Guntur

Nestled in the heart of Andhra Pradesh, Welcomhotel by ITC Hotels, Guntur blends modern luxury with the region’s rich cultural heritage. Designed for both business and leisure travelers, the hotel features contemporary accommodations, diverse dining experiences, and signature warm hospitality. With sustainable practices at its core, Welcomhotel Guntur embodies ITC Hotels’ “Responsible Luxury” philosophy, offering guests an experience that is both refined and environmentally conscious.

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