Holiday Inn Club Vacations Incorporated, an international vacation ownership company, has launched My Vacation Portal, an innovative online platform designed specifically for Club Members and owners. This new portal offers a centralized, self-service tool for booking reservations, managing upcoming stays, accessing key membership details, making payments, and more.

"At Holiday Inn Club Vacations, customer obsession is one of our core growth strategies. We are passionate about providing great service and empowering guests to interact with our brand on their own terms," said JP Hurtado, Chief Information Officer at Holiday Inn Club Vacations Incorporated. "In crafting My Vacation Portal, our focus was on our owners and Club Members. We engaged them throughout the development process, regularly gathering their feedback, testing features, and incorporating their recommendations. The outcome is a user-friendly tool tailored to their needs today while staying aligned with the evolving preferences of future consumers."

Key Features of My Vacation Portal:

• Optimized Design: Seamless access on web browsers and mobile devices.

• Multi-Location Search: Room photo galleries and the ability to book reservations.

• Centralized Platform: Manage both membership and HOA, including making HOA/maintenance fee payments.

• Self-Service Capabilities: Transfer Club Points to IHG One Rewards Points and extend Club Points.

• Access to Details: View upcoming stays, current and future payments, partnership details (e.g., IHG One Rewards member number), current Club Points, exclusive offers, and more.

My Vacation Portal is part of several digital transformation investments made by Holiday Inn Club Vacations to enhance the experience for owners and Club Members. The platform will be continuously updated and enhanced to elevate user experience.

Holiday Inn Club Vacations Members and owners can now access My Vacation Portal by visiting myvacationportal.com and logging in with their credentials.

To see how My Vacation Portal appears to Club Members and owners, view the video here.

About Holiday Inn Club Vacations Incorporated

Encompassing resorts across the United States and the Mexican Caribbean, Holiday Inn Club Vacations Incorporated is a resort, real estate, and travel company with a mission to be the most loved brand in family travel by delivering easy-to-plan, memorable vacation experiences that strengthen families.

Based in Orlando, Florida, the company has been a leader in the vacation ownership industry since 1982, when Holiday Inn® founder Kemmons Wilson debuted the company's flagship property, Holiday Inn Club Vacations® at Orange Lake Resort, next to Orlando's Walt Disney World® Resort.

Today, the Holiday Inn Club Vacations resort portfolio spans across the United States and into the Mexican Caribbean, following the company's international expansion in May 2023. Throughout its history, the company has maintained the core family values true to its founding Wilson family, while aggressively pursuing growth, transforming its member engagement model, and building an industry-leading team passionate about the guest experience.