Holiday Inn Express has announced the promotion of Tarun Ratra to the position of Portfolio Operations Manager, effective September 2025. A part of the Holiday Inn Express family since 2018, Tarun has played a key role in the brand’s growth and operations across India.

Over the years, he has taken on several leadership roles including Associate Director of Sales, Director of Sales, Cluster Director of Sales, and most recently, Hotel Manager at Holiday Inn Express Gurugram Sector 50. His experience and leadership have been instrumental in enhancing the brand’s service quality and guest satisfaction.

In his new capacity, Tarun will oversee the operations of 12 Holiday Inn Express hotels managed by SAMHI Hotels Ltd, ensuring uniform standards in safety, operations, and guest experience. His focus will be on refining service delivery, building strong teams, and driving steady revenue growth across the portfolio.

Recognised for his dedication and strategic insight, Tarun has also been honoured with the True Hospitality Champion Award for South East Asia, IHG Hotels & Resorts, a reflection of his consistent pursuit of excellence.

Expressing his gratitude on the promotion, Tarun Ratra shared, “I am grateful for the trust placed in me and proud to continue my journey with Holiday Inn Express in this new role. Over the years, I’ve had the privilege of working with some of the most talented teams at Holiday Inn Express Portfolio, and I look forward to further enhancing our operations and ensuring we continue to deliver exceptional value and experiences to our guests.”

This promotion highlights Holiday Inn Express’s commitment to nurturing talent within the organisation and strengthening its image as a brand that values dedication and growth. It also reflects the spirit of IHG’s “Room to Grow” campaign, which focuses on developing people through learning, leadership, and internal opportunities. Tarun’s rise stands as an example of this culture, where performance and passion are recognised and rewarded.