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By Nishang Narayan
Published on October 12, 2024
Holiday Inn New Delhi Aerocity has announced the appointment of Shuvendu Banerjee as its new General Manager. With over 20 years of experience in the hospitality industry and a proven track record of leadership, Banerjee brings a wealth of knowledge to his new role at one of Delhi’s top destinations for business and leisure travelers alike.
Before joining Holiday Inn New Delhi Aerocity, Banerjee served as General Manager at Crowne Plaza Today New Delhi Okhla, where he was instrumental in driving operational excellence, establishing strategic partnerships, and ensuring high levels of guest satisfaction.
At Holiday Inn New Delhi Aerocity, Banerjee aims to enhance the overall guest experience through innovative service offerings and a strong commitment to operational excellence. He plans to collaborate closely with partners from the travel industry, embassies, and corporate clients to strengthen key relationships and create new growth opportunities. Banerjee's expertise in sales and marketing strategies, operational efficiency, and team building will play a key role in achieving these goals.
Sharing his enthusiasm about the new role, Banerjee said, “I am thrilled to join Holiday Inn New Delhi Aerocity, a brand known for its commitment to delivering exceptional hospitality. My goal is to build upon the hotel’s strong foundation and drive a renewed focus on guest satisfaction, operational excellence, and stakeholder engagement.”
Banerjee holds a Post Graduate Diploma in Business Management (PGDBM) in marketing from Symbiosis Institute of Distance Learning, along with additional certifications from Cornell University, Harvard University, and IIM Ahmedabad. His approachable leadership style and dedication to nurturing talent have earned him a respected reputation within the IHG Group, where he has been part of for over 18 years.
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