Holiday Inn New Delhi Mayur Vihar Noida has announced the appointment of Bharat Khanna as its new Front Office Manager, further strengthening its operational leadership team.

With over 15 years of experience in hospitality operations, Bharat Khanna brings deep expertise in front office management, guest services, and team leadership. His career spans leading hotel brands, including Taj Mahal New Delhi, Shangri-La Eros New Delhi, and Crowne Plaza New Delhi Rohini, where he has consistently delivered high standards of guest experience and operational excellence.

In his new role, he will oversee all front office operations, ensuring seamless guest journeys while upholding the brand’s service standards. His core competencies include guest relations, problem resolution, OTA and channel management, group bookings coordination, and business forecasting.

Known for his ability to mentor and inspire teams, Bharat has built a reputation for fostering a culture of performance and professionalism. His experience in managing VIP services, executive lounges, and high-profile guest interactions further strengthens his approach to enhancing guest satisfaction and loyalty.

Commenting on the appointment, Anurag Rai said, “We are delighted to welcome Bharat to Holiday Inn New Delhi Mayur Vihar Noida. His extensive experience and passion for delivering exceptional guest experiences make him a valuable addition to our leadership team.”

Sharing his perspective, Bharat Khanna said, “I am excited to be part of Holiday Inn New Delhi Mayur Vihar Noida and look forward to contributing to the brand’s commitment to service excellence while working closely with the team to create memorable guest experiences.”

With this appointment, the hotel continues to reinforce its focus on operational excellence and guest-centric service, aligning with evolving expectations in the hospitality sector