HotelKey Fortifies Global Team with Harish Chandra as MD of Technology

HotelKey Fortifies Global Team with Harish Chandra as MD of Technology

By Author

Published on August 27, 2023

HotelKey, a renowned name in hospitality management software, is proud to announce the addition of Harish Chandra to its esteemed international team. With an impressive career spanning nearly three decades in the Information Communication Technology (ICT) sector and Digital, Harish Chandra is set to lead the organization's technological innovation and strategic growth as the new Managing Director, Technology.

Chandra's rich experience encompasses hospitality and travel technology, making him an ideal fit to steer HotelKey's vision for the future of the industry. His expertise underscores the company's commitment to progress.

Chandra's influence on travel and hospitality technology demonstrates not just leadership but also innovation and collaboration. His dedication is evident as he steps into his new role, driven by the limitless possibilities ahead. Chandra recognizes that HotelKey's technology is shaping guest experiences while also revolutionizing the hospitality and travel landscape. His mission is to drive innovation, expansion, and build upon HotelKey's stellar reputation.

Chandra's global leadership in the travel and hospitality domain is highlighted by his roles as a former Executive Board member of Hospitality Technology Next Generation (HTNG)-American Hotel & Lodging Association and Founder of Global Hospitality Technology Professionals Group (GHTP). This active community serves as a knowledge-sharing hub for technology professionals in the industry.

His skill set in designing technology-driven business solutions and digitalization strategies is evident through his accomplishments, including spearheading digital services in more than 70 properties. Notable establishments like The Park Chennai, Park Hyatt Goa Resort and Spa, and IHG - Crowne Plaza Gurgaon have benefited from his expertise.

Chandra's international experience is marked by his contributions in the Middle East, where he implemented PMS/POS solutions across countries like UAE, Oman, Qatar, Bahrain, and Yemen. As CTO at Sarovar Hotels, he led ICT planning for 95+ hotels, managing IT functions and costs across South Asia and Africa.

HotelKey's expansion continues, and Chandra's addition reinforces its growth. As the company serves around 25 hospitality clients in India, its influence in the APAC region becomes more significant.

Aditya Thyagarajan, Co-Founder and President of HotelKey, expresses excitement about Chandra's inclusion: "As we continue our growth in the global market, we are excited to add Harish Chandra to the HotelKey family. His exceptional experience in the hospitality and technology industries represent the dynamic future of what is to come for our evolving team."

As we continue our growth in the global market, we are excited to add Harish Chandra to the HotelKey family, His exceptional experience in the hospitality and technology industries represent the dynamic future of what is to come for our evolving team.


The St. Regis Goa Resort Welcomes Shanti Sanga as Reservations Manager

The St. Regis Goa Resort Welcomes Shanti Sanga as Reservations Manager

By Nishang Narayan

Published on July 16, 2024

The St. Regis Goa Resort is pleased to announce the appointment of Shanti Sanga as its new reservations manager. With over 11 years of distinguished service in the hospitality industry, Sanga brings a wealth of experience and a proven track record of excellence to the team.

Shanti Sanga began her career with management training in front office at Clarks Exotica, Convention Resort & Spa, Bengaluru, and has since held key roles at Taj MG Road Bengaluru, Four Points by Sheraton, Pune, and Sheraton Grand Bengaluru Whitefield Hotel & Convention Center. Her exceptional contributions in these roles have been widely recognized.

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Having previously worked with Marriott International, Sanga is well-acquainted with the standards of excellence expected in the industry. She is particularly drawn to The St. Regis Goa Resort's unique location, surrounded by lush greenery, rivers, lagoons, and the beach. She leads by being cooperative and supportive and believes in fostering an environment where team members feel valued and accountable.

"We are truly excited to have Shanti join our team. Her extensive experience and passion for excellence align perfectly with our commitment to providing outstanding guest experiences. Shanti's innovative approach and dynamic leadership will undoubtedly enhance our reservations operations and contribute significantly to our resort’s ongoing success," said Satish Kumar, General Manager of The St. Regis Goa Resort.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by the signature St. Regis Butler Service.


Phil Cordell, A Hilton Veteran, Retires After 40-Year Career

Phil Cordell, A Hilton Veteran, Retires After 40-Year Career

By Nithyakala Neelakandan

Published on July 16, 2024

Phil Cordell, a seasoned executive with Hilton, is retiring after an impressive 40-year tenure with the company. Hilton has announced that Cordell will transition to an advisory role, starting in July, where he will mentor and coach the Hilton team.

Cordell’s journey with Hilton began in high school as a bellman. His dedication and hard work led him to become the general manager of the second Hampton Hotel in 1983. Over the next two decades, he played a pivotal role in expanding Hilton’s All Suites and Focused Service brands, particularly growing the Hampton by Hilton brand into a global leader with over 2,300 hotels in 29 countries by the end of his tenure.

Cordell was instrumental in launching the first Hampton hotel in China in 2015, showcasing his ability to adapt Hilton’s brand to international markets. His leadership extended beyond Hampton, contributing significantly to the success of other Hilton brands such as Hilton Garden Inn, Embassy Suites, and Homewood Suites.

In his latest role as Global Head of Lifestyle and New Brand Development, Cordell spearheaded the creation and launch of several innovative brands, including Home2 Suites, Tru, Motto, Tempo, and Spark. Notably, Spark achieved the fastest announcement-to-market timeline in Hilton’s history, debuting its first hotel just ten months after the brand was announced.

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Cordell’s departure marks the end of an era, but his legacy will continue to influence Hilton’s growth. Kevin Osterhaus, who recently joined Hilton as President of Global Lifestyle Brands, will succeed Cordell. Osterhaus will oversee the development of several Hilton brands, including Canopy by Hilton, Curio Collection by Hilton, Graduate by Hilton, Motto by Hilton, Tapestry Collection by Hilton, and Tempo by Hilton. Osterhaus brings experience from his previous role as President of Graduate Hotels, which Hilton acquired earlier this year.

Beyond brand development, Cordell played a crucial role in establishing the Hilton CleanStay program, which set new standards for cleanliness and safety during the pandemic. This initiative has been widely recognized for enhancing guest confidence and ensuring safe hotel stays.

Chris Silcock, Hilton’s President of Global Brands and Commercial Services, expressed gratitude for Cordell’s contributions in an internal letter: “As Phil transitions into an advisory role, let us take this opportunity to express our gratitude for his exceptional leadership, mentorship, and friendship. His legacy of innovation, growth, and genuine ‘Hamptonality’ service will continue to inspire us for years.”

Cordell’s career at Hilton is a testament to his dedication, innovative spirit, and commitment to excellence. His move to an advisory role will ensure that his experience and insights continue to benefit Hilton as the company evolves and expands.

Image Credit: Getty Images


Pacific Mall NSP Pitampura Presents "Unplugged Season 4" — A Celebration of Musical Talent

Pacific Mall NSP Pitampura Presents "Unplugged Season 4" — A Celebration of Musical Talent

By Nishang Narayan

Published on July 15, 2024

Pacific Mall NSP Pitampura is thrilled to announce the highly anticipated event, "Unplugged Season 4," which will showcase the region's top musical talents. The event kicks off with a one-day audition on July 13th, 2024, followed by the grand finale on July 20th, 2024.

"Unplugged Season 4" invites participants in three categories: Solo, Duo, and Group, across a variety of instruments, including Guitar, Drums, and more. Contestants can perform songs in English or Hindi or showcase their original compositions and perform multiple genres such as Rock, Jazz, Blues, Fusion/Indie-Fusion, and Classical, promising a diverse musical extravaganza.

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Abhishek Bansal, Executive Director, Pacific Group, expressed his excitement: "We are excited to host 'Unplugged Season 4' at Pacific Mall NSP and look forward to witnessing extraordinary performances from talented musicians. The competition promises to be fierce and exhilarating. The event not only aims to discover new musical talents but also to provide a platform for artists to showcase their creativity and passion for music."

Participants and spectators alike can expect a vibrant and engaging atmosphere as Pacific Mall NSP Pitampura transforms into a hub of musical excellence. "Unplugged Season 4" is set to be a memorable celebration of artistic expression and talent.

For more information about the event and registration details, visit the official website of Pacific Mall NSP Pitampura or follow their social media channels.

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