HotelKey Fortifies Global Team with Harish Chandra as MD of Technology

HotelKey Fortifies Global Team with Harish Chandra as MD of Technology

By Author

Published on August 27, 2023

HotelKey, a renowned name in hospitality management software, is proud to announce the addition of Harish Chandra to its esteemed international team. With an impressive career spanning nearly three decades in the Information Communication Technology (ICT) sector and Digital, Harish Chandra is set to lead the organization's technological innovation and strategic growth as the new Managing Director, Technology.

Chandra's rich experience encompasses hospitality and travel technology, making him an ideal fit to steer HotelKey's vision for the future of the industry. His expertise underscores the company's commitment to progress.

Chandra's influence on travel and hospitality technology demonstrates not just leadership but also innovation and collaboration. His dedication is evident as he steps into his new role, driven by the limitless possibilities ahead. Chandra recognizes that HotelKey's technology is shaping guest experiences while also revolutionizing the hospitality and travel landscape. His mission is to drive innovation, expansion, and build upon HotelKey's stellar reputation.

Chandra's global leadership in the travel and hospitality domain is highlighted by his roles as a former Executive Board member of Hospitality Technology Next Generation (HTNG)-American Hotel & Lodging Association and Founder of Global Hospitality Technology Professionals Group (GHTP). This active community serves as a knowledge-sharing hub for technology professionals in the industry.

His skill set in designing technology-driven business solutions and digitalization strategies is evident through his accomplishments, including spearheading digital services in more than 70 properties. Notable establishments like The Park Chennai, Park Hyatt Goa Resort and Spa, and IHG - Crowne Plaza Gurgaon have benefited from his expertise.

Chandra's international experience is marked by his contributions in the Middle East, where he implemented PMS/POS solutions across countries like UAE, Oman, Qatar, Bahrain, and Yemen. As CTO at Sarovar Hotels, he led ICT planning for 95+ hotels, managing IT functions and costs across South Asia and Africa.

HotelKey's expansion continues, and Chandra's addition reinforces its growth. As the company serves around 25 hospitality clients in India, its influence in the APAC region becomes more significant.

Aditya Thyagarajan, Co-Founder and President of HotelKey, expresses excitement about Chandra's inclusion: "As we continue our growth in the global market, we are excited to add Harish Chandra to the HotelKey family. His exceptional experience in the hospitality and technology industries represent the dynamic future of what is to come for our evolving team."

As we continue our growth in the global market, we are excited to add Harish Chandra to the HotelKey family, His exceptional experience in the hospitality and technology industries represent the dynamic future of what is to come for our evolving team.


Grand Hyatt Mumbai Appoints Prasad Prabhu as Learning and Development Manager to Strengthen People-First Culture

Grand Hyatt Mumbai Appoints Prasad Prabhu as Learning and Development Manager to Strengthen People-First Culture

By Manu Vardhan Kannan

Published on November 11, 2025

Grand Hyatt Mumbai, one of India’s most iconic luxury hotels, has announced the appointment of Prasad Prabhu as Learning and Development Manager.

With over 18 years of experience across leading global hospitality brands, Prasad brings a strong background in talent development, leadership capability building, service culture enhancement, and colleague engagement. His appointment highlights Grand Hyatt Mumbai’s focus on nurturing a people-first culture built on care, continuous learning, and professional growth.

In his new role, Prasad will spearhead the hotel’s learning and development strategy, focusing on leadership development, embedding Hyatt’s values through a culture of learning, enhancing colleague engagement, and aligning training initiatives with business goals.

An alumnus of the Welingkar Institute of Management, Mumbai (PGDBA in General Management), Institute of Hotel Management, Goa (B.Sc. in Hospitality & Hotel Administration), and Institute of Hotel Management, Mumbai (Food Production Craft Course), Prasad has built an impressive career with prestigious hospitality brands such as The Indian Hotels Company Limited (Taj Hotels), InterContinental Hotels Group (IHG), The Leela Kempinski, The Zuri Hospitality Group, and Hyatt Hotels Corporation.

Before joining Grand Hyatt Mumbai, Prasad served as Learning Manager at Grand Hyatt Goa, where he played a dual role, leading property-level learning initiatives and contributing as an ASPAC Master Trainer for Hyatt Hotels Corporation. In this capacity, he designed and facilitated impactful leadership and trainer capability workshops across the Asia Pacific region.

Speaking on his appointment, Prasad Prabhu said,

“I am delighted to join Grand Hyatt Mumbai and continue my Hyatt journey. I believe that when colleagues feel respected, supported, and motivated to grow, they naturally deliver better guest experiences. My vision is to build a workplace where learning is not just a function, but a culture.”

As one of Hyatt’s flagship hotels in India, Grand Hyatt Mumbai continues to strengthen its reputation for excellence in service and colleague care. With Prasad’s leadership, the hotel aims to further its vision of fostering empowered teams and delivering exceptional guest experiences through a culture of continuous learning and growth.


The Machan Lonavala Appoints Vikas Toksya as Resident Manager

The Machan Lonavala Appoints Vikas Toksya as Resident Manager

By Hariharan U

Published on November 8, 2025

The Machan Lonavala, one of India’s most recognised eco-luxury resort brands, has announced the appointment of Vikas Toksya as its new Resident Manager.

With an impressive 19-year career in the hospitality industry, Vikas brings a wealth of operational and leadership experience from his time with prestigious names such as the Cyrus Poonawalla Group, Radisson Blu, and Hyatt Hotels. His expertise spans operations management, guest experience, and team leadership, making him well-suited to drive The Machan’s next chapter of growth.

In his new role, Vikas will oversee the resort’s day-to-day operations, focusing on enhancing guest satisfaction and reinforcing The Machan’s core values of sustainability and experiential hospitality.

We are delighted to welcome Vikas to The Machan family. His rich operational background and deep understanding of luxury hospitality will play a pivotal role in driving our next phase of growth,” said Rakshit Sharma, COO, The Machan.

Renowned for its award-winning tree-house accommodations and commitment to eco-sensitive practices, The Machan continues to redefine responsible tourism — offering guests a truly immersive retreat amidst nature


Welcomhotel by ITC Hotels, Guntur Announces the Promotion of Mr. Arvind Mishra as Executive Housekeeper

Welcomhotel by ITC Hotels, Guntur Announces the Promotion of Mr. Arvind Mishra as Executive Housekeeper

By Hariharan U

Published on November 7, 2025

Welcomhotel by ITC Hotels, Guntur, is pleased to announce the promotion of Mr. Arvind Mishra as Executive Housekeeper. With a proven track record of excellence and over a decade of experience in hospitality operations, Mr. Mishra has been instrumental in maintaining the hotel’s high standards of cleanliness, guest comfort, and sustainability. In his new role.

he will continue to lead the housekeeping team with a focus on service innovation, efficiency, and guest satisfaction, further strengthening Welcomhotel Guntur’s commitment to delivering world-class hospitality and ensuring an impeccable stay experience for every guest

About Welcomhotel by ITC Hotels, Guntur

Nestled in the heart of Andhra Pradesh, Welcomhotel by ITC Hotels, Guntur blends modern luxury with the region’s rich cultural heritage. Designed for both business and leisure travelers, the hotel features contemporary accommodations, diverse dining experiences, and signature warm hospitality. With sustainable practices at its core, Welcomhotel Guntur embodies ITC Hotels’ “Responsible Luxury” philosophy, offering guests an experience that is both refined and environmentally conscious.

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