HotelKey Fortifies Global Team with Harish Chandra as MD of Technology

HotelKey Fortifies Global Team with Harish Chandra as MD of Technology

By Author

Published on August 27, 2023

HotelKey, a renowned name in hospitality management software, is proud to announce the addition of Harish Chandra to its esteemed international team. With an impressive career spanning nearly three decades in the Information Communication Technology (ICT) sector and Digital, Harish Chandra is set to lead the organization's technological innovation and strategic growth as the new Managing Director, Technology.

Chandra's rich experience encompasses hospitality and travel technology, making him an ideal fit to steer HotelKey's vision for the future of the industry. His expertise underscores the company's commitment to progress.

Chandra's influence on travel and hospitality technology demonstrates not just leadership but also innovation and collaboration. His dedication is evident as he steps into his new role, driven by the limitless possibilities ahead. Chandra recognizes that HotelKey's technology is shaping guest experiences while also revolutionizing the hospitality and travel landscape. His mission is to drive innovation, expansion, and build upon HotelKey's stellar reputation.

Chandra's global leadership in the travel and hospitality domain is highlighted by his roles as a former Executive Board member of Hospitality Technology Next Generation (HTNG)-American Hotel & Lodging Association and Founder of Global Hospitality Technology Professionals Group (GHTP). This active community serves as a knowledge-sharing hub for technology professionals in the industry.

His skill set in designing technology-driven business solutions and digitalization strategies is evident through his accomplishments, including spearheading digital services in more than 70 properties. Notable establishments like The Park Chennai, Park Hyatt Goa Resort and Spa, and IHG - Crowne Plaza Gurgaon have benefited from his expertise.

Chandra's international experience is marked by his contributions in the Middle East, where he implemented PMS/POS solutions across countries like UAE, Oman, Qatar, Bahrain, and Yemen. As CTO at Sarovar Hotels, he led ICT planning for 95+ hotels, managing IT functions and costs across South Asia and Africa.

HotelKey's expansion continues, and Chandra's addition reinforces its growth. As the company serves around 25 hospitality clients in India, its influence in the APAC region becomes more significant.

Aditya Thyagarajan, Co-Founder and President of HotelKey, expresses excitement about Chandra's inclusion: "As we continue our growth in the global market, we are excited to add Harish Chandra to the HotelKey family. His exceptional experience in the hospitality and technology industries represent the dynamic future of what is to come for our evolving team."

As we continue our growth in the global market, we are excited to add Harish Chandra to the HotelKey family, His exceptional experience in the hospitality and technology industries represent the dynamic future of what is to come for our evolving team.


Sachin Bhardwaj Joins Crowne Plaza Lucknow as Operations Manager

Sachin Bhardwaj Joins Crowne Plaza Lucknow as Operations Manager

By Manu Vardhan Kannan

Published on July 31, 2025

Crowne Plaza Lucknow, the landmark 50th property under IHG Hotels & Resorts in India, has welcomed Sachin Bhardwaj as its new Operations Manager, strengthening the hotel’s leadership as it continues to grow within the Indian hospitality market.

With a career spanning over 16 years, Sachin brings deep industry insight and a strong operational background to the role. Known for his strategic thinking and team-focused approach, he will be overseeing daily operations, driving brand standards, and enhancing the overall guest experience at the property.

Before joining Crowne Plaza Lucknow, Sachin worked with top hospitality names like Accor, Marriott, The Lalit, and IHG, where he held various key positions across renowned properties. His experience across multiple formats and markets has helped him master the art of delivering consistently high service standards and operational efficiency.

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Strategically located on the Lucknow - Varanasi Road, Crowne Plaza Lucknow is designed to serve both business and leisure travellers, with a focus on providing modern comforts, thoughtful amenities, and a seamless experience aligned with the global Crowne Plaza promise.

Sharing his thoughts on the new role, Sachin Bhardwaj said,

“As I step into this role, my focus is on ensuring every guest's experience is exceptional and fostering a culture of excellence within the team. We strive to create moments that leave a lasting impression, and I am committed to working alongside a talented team to elevate Crowne Plaza Lucknow as a leading destination for hospitality.”

This appointment comes at a key moment for IHG, as it celebrates its 50th hotel milestone in India, underscoring the brand’s commitment to growth, guest satisfaction, and operational excellence. With Sachin at the helm of operations, the hotel is poised to set new benchmarks in service delivery in the region.


Park Hyatt Chennai Appoints Suraj Ashok Gunjal as Director of Revenue

Park Hyatt Chennai Appoints Suraj Ashok Gunjal as Director of Revenue

By Manu Vardhan Kannan

Published on July 31, 2025

Park Hyatt Chennai has welcomed Mr. Suraj Ashok Gunjal as its new Director of Revenue, a move aimed at strengthening the hotel’s growth and revenue strategy. Backed by a well-rounded career in hospitality, Suraj brings both front-end experience and deep expertise in revenue management to the role.

An alumnus of the University of Pune with a B.Sc. in Hospitality Studies, Suraj began his career at JW Marriott Mumbai Juhu in the Front Office, where he developed a solid foundation in guest service and operational efficiency. He soon transitioned into revenue and reservations, finding his calling in strategy and data-led decision making.

Over the years, he has worked with top hospitality names including Accor, Ginger, Hilton, and Marriott International. Most recently, he was part of Marriott's Revenue Cluster team in Pune, where he played a key role in optimizing performance across multiple properties.

Suraj’s approach to leadership is grounded in analytics, teamwork, and a keen eye for market dynamics, qualities that align well with Park Hyatt Chennai’s reputation for refined luxury and operational excellence.

Sharing his thoughts on the new role, Suraj Gunjal said, “I am thrilled to join Park Hyatt Chennai as the Director of Revenue. I look forward to collaborating with this talented team and contributing to our shared vision of excellence. I am confident that together, we will uncover new opportunities and achieve exceptional results.”

In this new role, Suraj will oversee revenue functions across the property, focusing on multi-segment optimization, strategic planning, and driving sustained growth for the hotel.


Rais Panjabi Joins ibis India as Director of Sales for Mumbai Cluster

Rais Panjabi Joins ibis India as Director of Sales for Mumbai Cluster

By Manu Vardhan Kannan

Published on July 31, 2025

ibis India has officially welcomed Mr. Rais Panjabi as the new Director of Sales for its Mumbai Cluster, which includes ibis Mumbai Vikhroli, Navi Mumbai, and Thane. With over 15 years of experience in hospitality, Mr. Panjabi is all set to lead the charge in boosting sales strategy and driving business success across the region.

Before joining ibis, Mr. Panjabi played a key role at Lemon Tree Hotels, where he was known for strengthening market presence, refining sales processes, and guiding high-performance teams. His knack for understanding the market and his people-first approach have consistently led to solid business outcomes.

Speaking on the appointment, Mr. Animesh Kumar, Commercial Head for ibis & ibis Styles India, said, “We are delighted to have Rais join us to lead sales for our key properties in the Mumbai cluster. His extensive industry knowledge, strong client relationships, and proven leadership will be pivotal in strengthening our brand’s commercial performance. With Rais at the helm, we are confident of driving sustainable growth and delivering enhanced value to our partners and guests.”

Sharing his enthusiasm, Mr. Rais Panjabi said, “I am thrilled to be part of the ibis India family and contribute to the brand’s dynamic growth in Mumbai. ibis’ vibrant energy and customer-centric values strongly resonate with my own professional ethos. I look forward to collaborating with the wider team and leveraging my experience to drive impactful strategies, build stronger client connections, and elevate the sales narrative across the cluster.”

With this move, ibis India continues to invest in seasoned talent to strengthen its leadership bench and deliver memorable guest experiences backed by strong commercial performance.

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