HotelKey Fortifies Global Team with Harish Chandra as MD of Technology

HotelKey Fortifies Global Team with Harish Chandra as MD of Technology

By Author

Published on August 27, 2023

HotelKey, a renowned name in hospitality management software, is proud to announce the addition of Harish Chandra to its esteemed international team. With an impressive career spanning nearly three decades in the Information Communication Technology (ICT) sector and Digital, Harish Chandra is set to lead the organization's technological innovation and strategic growth as the new Managing Director, Technology.

Chandra's rich experience encompasses hospitality and travel technology, making him an ideal fit to steer HotelKey's vision for the future of the industry. His expertise underscores the company's commitment to progress.

Chandra's influence on travel and hospitality technology demonstrates not just leadership but also innovation and collaboration. His dedication is evident as he steps into his new role, driven by the limitless possibilities ahead. Chandra recognizes that HotelKey's technology is shaping guest experiences while also revolutionizing the hospitality and travel landscape. His mission is to drive innovation, expansion, and build upon HotelKey's stellar reputation.

Chandra's global leadership in the travel and hospitality domain is highlighted by his roles as a former Executive Board member of Hospitality Technology Next Generation (HTNG)-American Hotel & Lodging Association and Founder of Global Hospitality Technology Professionals Group (GHTP). This active community serves as a knowledge-sharing hub for technology professionals in the industry.

His skill set in designing technology-driven business solutions and digitalization strategies is evident through his accomplishments, including spearheading digital services in more than 70 properties. Notable establishments like The Park Chennai, Park Hyatt Goa Resort and Spa, and IHG - Crowne Plaza Gurgaon have benefited from his expertise.

Chandra's international experience is marked by his contributions in the Middle East, where he implemented PMS/POS solutions across countries like UAE, Oman, Qatar, Bahrain, and Yemen. As CTO at Sarovar Hotels, he led ICT planning for 95+ hotels, managing IT functions and costs across South Asia and Africa.

HotelKey's expansion continues, and Chandra's addition reinforces its growth. As the company serves around 25 hospitality clients in India, its influence in the APAC region becomes more significant.

Aditya Thyagarajan, Co-Founder and President of HotelKey, expresses excitement about Chandra's inclusion: "As we continue our growth in the global market, we are excited to add Harish Chandra to the HotelKey family. His exceptional experience in the hospitality and technology industries represent the dynamic future of what is to come for our evolving team."

As we continue our growth in the global market, we are excited to add Harish Chandra to the HotelKey family, His exceptional experience in the hospitality and technology industries represent the dynamic future of what is to come for our evolving team.


Hospitality in 2026: Nksha’s Growth Plans and Key Dining Trends to Watch

Hospitality in 2026: Nksha’s Growth Plans and Key Dining Trends to Watch

By Hariharan U

Published on December 20, 2025

As the hospitality industry in India prepares to step into 2026, operators are reflecting on a year marked by recovery, refinement, and renewed ambition. According to Pranav Rungta, Co-Founder & Director of Nksha Restaurant and Vice President of NRAI Mumbai, 2025 proved to be a strong year both for his brand and for the wider dining ecosystem.

“Nksha had a strong 2025, earning high praise for its modern North Indian cuisine, elegant ambience, and innovative cocktail programme,” Rungta shared. “Our patrons truly valued the overall experience, from exceptional service to thoughtful presentation, even within the premium dining segment.”

Operating in Mumbai’s highly competitive fine-dining space, Nksha’s ability to deliver consistent quality and value helped it stand out as a destination restaurant. The positive response has also encouraged the brand to look beyond its current footprint.

Looking ahead, Rungta revealed that Nksha is actively exploring expansion plans for 2026. “We are evaluating a new location in Mumbai and also studying opportunities in the GCC region, where we have received very encouraging feedback for the concept,” he said.

From an industry standpoint, Rungta believes 2026 will be shaped by a clear shift in demand patterns. Tier II and Tier III cities such as Pune, Ahmedabad, Lucknow, Raipur, and Indore are emerging as strong growth markets. “The demand in these cities is growing faster, and there is a massive appetite for established metro brands, provided menus are localised,” he noted.

Premiumisation is expected to continue, particularly in fine dining and craft cocktails, as Indian diners increasingly seek elevated, experience-led outings. At the same time, Gen Z-driven personalisation is set to play a larger role. “AI-powered chatbots, customised health-focused menus such as low-carb or vegan options, and immersive experiences like virtual tastings will become more common,” Rungta added.

As restaurants balance expansion with innovation, 2026 is shaping up to be a year where thoughtful growth, technology-led personalisation, and premium experiences define the next phase of India’s hospitality journey.


The St. Regis Goa Resort Welcomes Culinary Maestro Roberto Zizi as Italian Chef de Cuisine at Oliveto

The St. Regis Goa Resort Welcomes Culinary Maestro Roberto Zizi as Italian Chef de Cuisine at Oliveto

By Hariharan U

Published on December 19, 2025

The St. Regis Goa Resort, the premier luxury destination on South Goa’s pristine coast, is delighted to announce the appointment of celebrated Culinary Maestro Roberto Zizi as Italian Chef de Cuisine at Oliveto, the resort’s signature Italian restaurant.

Chef Roberto, a native of Sardinia, brings an impressive international background with leadership roles across renowned hotel brands worldwide. In his new role, he will oversee the complete culinary experience at Oliveto, infusing authentic Italian flavors with his refined techniques to create an elevated gastronomic journey for guests.

“With Chef Roberto joining Oliveto, we are excited to offer an enhanced Italian dining experience that reflects the finest in craftsmanship and authenticity,” said a spokesperson from The St. Regis Goa Resort.

Guests at Oliveto can now look forward to innovative menus, classic Italian preparations, and a luxurious dining ambiance designed to transport diners to the heart of Italy while enjoying the breathtaking coastal views of South Goa.

This appointment underscores The St. Regis Goa Resort’s commitment to exceptional culinary experiences as part of its world-class hospitality offerings.


Sofitel Mumbai BKC Appoints Ayodhya Tiwari as Director of Revenue

Sofitel Mumbai BKC Appoints Ayodhya Tiwari as Director of Revenue

By Manu Vardhan Kannan

Published on December 19, 2025

Sofitel Mumbai BKC has announced the appointment of Mr. Ayodhya Tiwari as its Director of Revenue, further strengthening the hotel’s leadership team. With over thirteen years of experience across some of India’s most respected luxury and upscale hospitality brands, he brings a strong blend of strategic thinking, analytical expertise, and consistent revenue-driven performance.

Over the course of his career, Mr. Tiwari has built deep expertise across Revenue Management, Reservations, and Distribution, supported by a solid foundation in commercial operations and market optimisation. He has previously worked with renowned hospitality brands including Novotel, Hyatt Regency, Pride Plaza, and The Leela, contributing to several landmark properties and high-performing portfolios.

In his most recent role, he led revenue strategy for multi-property operations, delivering record occupancy levels and sustained RevPAR growth. Across his earlier assignments, he has played a key role in strengthening digital performance, enhancing market positioning, and supporting hotel openings and operational transitions, establishing a strong track record of sound commercial judgement and revenue-first thinking.

In his new role at Sofitel Mumbai BKC, Mr. Tiwari will be responsible for leading the hotel’s revenue strategy through a forward-looking and data-driven approach. His focus will include dynamic pricing, refined distribution strategies, and strengthening market share across all business segments, while supporting the hotel’s long-term growth objectives. His ability to anticipate trends, optimise multi-segment demand, and drive a profitable business mix is expected to further enhance the property’s standing in Mumbai’s luxury hospitality market.

Known as a collaborative leader with strong interpersonal skills and a solutions-oriented mindset, Mr. Tiwari brings a commitment to building high-performing teams and fostering a culture of excellence. His experience across diverse markets and his adaptability to evolving industry dynamics have shaped him into a results-driven professional with a passion for innovation and continuous improvement.

Speaking about his appointment, Ayodhya Tiwari shared, “I am honoured to join Sofitel Mumbai BKC and look forward to deepening my understanding of the hotel’s distinctive positioning and operational strengths. In my role as Director of Revenue, I am committed to advancing the property’s commercial performance by driving strategic revenue initiatives, strengthening promotional effectiveness, and optimising business mix across segments. I look forward to working closely with the team to deliver meaningful and sustainable results.”

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