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By Nishang Narayan
Published on September 12, 2024
Hotels.com has launched its eagerly anticipated Hotel Room Innsights Report, offering a fascinating glimpse into the quirky world of hotels. This year’s report highlights the most bizarre items left behind, unconventional room service orders, and hidden hotel perks from over 400 partner hotels worldwide.
Lost and Found – The Oddest Items Left Behind
From priceless items to quirky finds, the report reveals some of the most surprising items left behind by hotel guests:
The Priciest: A Rolex, a Birkin bag, and even a $6 million watch were among the high-value items forgotten.
Pet Peeves: A chick and a pet lizard were found and returned after their owners checked out.
Essentials Only: Guests have left behind two full-leg casts and, interestingly, dentures were reported by 10% of hotels.
The Unexplainable: Items such as a rice cooker, car tire, blender, and construction pipes were among the more inexplicable finds.
Hotels are now adapting to help guests recover their forgotten belongings. For example, the Viceroy Riviera Maya offers a soap concierge, and the Kimpton Vero Beach Hotel has a "Forgot it? We've got it!" program allowing guests to borrow items like sunglasses and handbags.
Room Service – Turning Requests into Art
Gone are the days of standard room service. The report highlights some of the most peculiar orders:
An Evian-filled bathtub for a pure water bath
Customized allergen menus for pets
Burnt toast
A caviar hot dog
4lbs of bananas
A high five from a team member to confirm the order
Hotels are increasingly accommodating these unique requests. For example, W Osaka features a 'Whatever/Whenever' button for any request at any time, and Hospes Maricel & Spa offers Beauty Room Service for facials and high-tech treatments.
Hidden Hotel Perks – Extraordinary Amenities You Never Knew You Needed
Explore some of the most extraordinary perks:
A 400-year-old Japanese garden at Hotel New Otani Tokyo The Main
A guitar concierge at the Four Seasons Hotel Austin
Very Important Pets services, including a pet acupuncturist, at The Sentinel Hotel in Portland
Private guided tours of the British Museum at The Montague on the Gardens in London
Personalized wine tasting experiences at Villa Gallici Hôtel & Spa
Hotels.com also shares tips for maximizing your stay, such as requesting specific room features to enhance comfort and quiet. VIP Access properties offer additional perks for One Key members, including room upgrades, spa vouchers, and free breakfast.
To explore these unique services and book your next stay, visit Hotels.com.
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By Hariharan U
Published on October 22, 2025
ITC Hotels has expanded its premium Storii brand with the launch of Storii Narindera Orchards, Kufri, an experiential mountain retreat set amidst apple orchards with stunning views of the Dhauladhar ranges. The property blends the natural beauty of the Shimla Hills with refined hospitality, offering guests an immersive, soulful escape.
Storii Kufri features elegantly appointed rooms overlooking the valley, a spa with curated wellness experiences, and multiple dining options. Guests can indulge in Himachali delicacies and global cuisine at Daran Valley, enjoy open-air terrace dining with light bites and handcrafted beverages at Café Mehral, relax with teas and desserts at Baag View, or savour premium cocktails at Raspippin Bar. The Baghal Room serves as the signature banquet space, ideal for weddings, corporate retreats, and social gatherings.
“ITC Hotels Limited has a very strong presence in Himachal Pradesh and with the addition of Storii Narindera Orchards, Kufri, we further strengthen our footprint in the state. The property is inspired by the region’s rich heritage and culture, celebrating local artistry thoughtfully blended with contemporary comforts,” said Anil Chadha, Managing Director, ITC Hotels Limited.
“Our dream was to create more than a hotel, we envisaged a destination that reflects the essence of Shimla Hills. We welcome guests to discover not just a stay, but a story that celebrates the region and the spirit of true hospitality,” said Udayvir Singh Punta, Owner of Storii Narindera Orchards, Kufri.
Visitors can enjoy orchard walks, curated treks, bonfire evenings, and wellness treatments at the spa and salon. Located just a short drive from Shimla, the retreat is positioned as a premier choice for leisure getaways, corporate retreats, and destination weddings.
With Storii Narindera Orchards, Kufri, ITC Hotels continues to expand its portfolio of premium experiential destinations, combining regional authenticity with modern luxury.
If you want, I can also draft a shorter social media-friendly version highlighting the scenic location, wellness offerings, and curated dining at Storii Kufri.
Lemon Tree Hotels Limited has announced the signing of its newest property, Lemon Tree Resort, Saj by the Mountain, Mahabaleshwar. The resort will be managed by Carnation Hotels Private Limited, the management arm and a wholly-owned subsidiary of Lemon Tree Hotels Limited.
This signing marks an important milestone in the brand’s expansion across Maharashtra, further strengthening its leisure and resort portfolio. Known for offering vibrant, comfortable, and value-driven stays, Lemon Tree continues to attract both business and leisure travellers across India.
The upcoming Lemon Tree Resort, Saj by the Mountain will feature:
78 well-appointed rooms offering scenic views
A restaurant and a bar serving curated local and global cuisines
A banquet hall for events and celebrations
A swimming pool and spa for recreation and relaxation
Speaking on the signing, Vilas Pawar, CEO – Managed & Franchise Business, Lemon Tree Hotels, said, “With this signing, we will expand our leisure portfolio in Maharashtra, a state where we currently have 15 operational and 11 upcoming properties, in addition to this one. While growing our footprint across cities of all tiers, this partnership aligns perfectly with our vision of offering refreshing and comfortable stays across all destinations.”
The addition of the Mahabaleshwar resort highlights Lemon Tree’s strategic focus on premium leisure destinations, complementing its strong city presence. As the travel and tourism landscape continues to evolve, the brand aims to deliver distinctive experiences rooted in comfort, warmth, and value.
Published on October 21, 2025
Sheraton Hyderabad Hotel has announced the relaunch of its signature banquet space, the Jade Ballroom following an extensive redesign. The transformed venue combines contemporary elegance with the city’s cultural heritage, setting a new benchmark for events and celebrations in Hyderabad.
Speaking about the relaunch, Subhankar Bose, General Manager, Sheraton Hyderabad Hotel, said, “The relaunch of Jade Ballroom represents our commitment to offering Hyderabad an exceptional venue that honours tradition while embracing innovation. This space is designed to create magical moments for our guests — whether they are celebrating life’s milestones or hosting distinguished business events.”
The reimagined Jade Ballroom now offers 4,500 sq. ft. of flexible, pillarless meeting space, complemented by a 2,500 sq. ft. pre-function area. With a total capacity of up to 600 guests, it ranks among Hyderabad’s largest and most adaptable event venues.
Designed for versatility, the ballroom’s column-free architecture ensures unobstructed sightlines, allowing seamless transitions between intimate gatherings and grand celebrations. The space can also be divided into Jade 1 and Jade 2, offering flexibility for simultaneous events or customized layouts.
The enhanced pre-function area, ideal for cocktail receptions, networking sessions, or registration zones, features independent access for added exclusivity. State-of-the-art audio-visual systems and advanced lighting technology have also been integrated, ensuring every event is executed with sophistication and precision.
With its blend of timeless design, modern technology, and spacious versatility, the new Jade Ballroom reaffirms Sheraton Hyderabad’s position as a premier destination for weddings, social celebrations, and corporate events in the city.
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