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By Nishang Narayan
Published on June 26, 2024
Hyatt Corporation has announced a collaboration with LG Electronics to integrate Google Cast capabilities into LG smart hotel TVs. This innovation aims to simplify content streaming for guests and enhance their overall experience.
Google Cast, pre-installed on all Android devices, allows guests to use their mobile phones as personalized remote controls to stream audiovisual content from apps like Spotify and Hulu. These apps can be accessed via a QR code displayed on the TV, providing a seamless and user-friendly experience. In addition to mobile device controls, the TV remote can also manage play, track, and volume controls. Devices are automatically reset when guests check out, ensuring privacy and convenience.
With LG’s Pro
platform, Hyatt is set to become the first hospitality brand to deploy these new integrated LG smart hotel TVs globally later in 2024. Hyatt first introduced casting to its TVs in 2017, partnering with SONIFI, a hospitality solutions provider that supports casting in over 500,000 industry rooms.
The new TVs will make their public debut at the HITEC 2024 hospitality technology trade show, held in Orange County, California, from June 24 to 27, 2024. Google Cast is compatible with Android 6 and newer iOS 14 versions, ensuring broad accessibility for guests.
Michael Kosla, Senior Vice-President of LG Business Solutions USA, stated, “LG is pushing the boundaries of what’s possible in hotel room entertainment through partnerships with technology leaders like Google to combine our new smart hotel TVs with the latest in casting technology to benefit hoteliers and guests alike.”
Rohan Jani, Associate Vice-President of Guest Products at Hyatt, added, “This is aligned with our purpose of care and goal to make the guest experience even more seamless. With Google and LG, we are exploring taking in-room casting to the next level to boost operational efficiency and improve the guest experience.”
LG has a strong presence in the hotel industry, having previously collaborated with major hotel chains like Marriott and IHG. This partnership with Hyatt marks another step forward in enhancing guest experiences through advanced technology.
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By Hariharan U
Published on April 10, 2026
Superplum has introduced InstaTrace™, a first-of-its-kind digital intelligence system designed to bring complete transparency to India’s fruit supply chain.
With InstaTrace™, every pack of Superplum fruit carries a unique QR code that allows consumers to instantly access detailed, batch-specific information, without the need for an app or login. From the farm of origin to safety testing and logistics, the system offers a comprehensive, verifiable view of the fruit’s journey.
At a time when consumer trust in fresh produce largely depends on labels and claims, InstaTrace™ replaces assumption with data. A single scan reveals the fruit’s origin, the farmer who cultivated it, lab-tested safety reports, and the complete supply chain journey.
One of the key highlights of the system is its focus on pesticide safety. Each batch undergoes testing at NABL-accredited laboratories, with actual reports directly accessible through the QR scan. This ensures that consumers are not relying on marketing claims but are instead viewing certified results.
InstaTrace™ also introduces a human element by identifying the farmers behind the produce. Each report includes the grower’s name, photograph, experience, and harvesting details, creating a direct connection between consumers and producers. In select cases, users can even support farmers through additional incentives.
The platform further enhances traceability with GPS-mapped farm locations, offering precise insights into where the fruit was grown. For premium and region-specific varieties, this provides verified proof of origin, adding credibility to quality claims.
Beyond sourcing, the system tracks the fruit’s journey across the supply chain. From harvesting and sorting to transportation conditions such as temperature and humidity, every stage is documented. Hygiene checks across facilities and handling points are also verified, ensuring quality at each step.
Adding a sustainability dimension, InstaTrace™ includes carbon footprint data for each batch, giving consumers visibility into the environmental impact of their purchase, an uncommon feature in the fresh produce category.
Powered by Superplum’s proprietary FreshManager™ platform, the system is the result of years of in-house research and development aimed at digitising and streamlining India’s complex fresh produce ecosystem. Unlike global traceability solutions that offer partial insights, InstaTrace™ combines multiple layers of information into a single, consumer-facing interface.
The launch reflects Superplum’s broader vision of making fruit safety visible and verifiable at scale. Supported by a modern infrastructure that includes cold-chain logistics, automated ripening facilities, and direct farmer partnerships, the company is working to redefine how fresh produce is sourced and consumed in India.
With InstaTrace™, Superplum is not just introducing a feature, it is setting a new benchmark for transparency in the fresh food industry
By Manu Vardhan Kannan
Published on April 2, 2026
The hospitality industry is entering a new phase where legacy technologies are being left behind. With support for older systems like magstripe and traditional RFID locks gradually coming to an end, hotels are now faced with a clear decision to upgrade.
What was once considered modern is now becoming outdated.
RFID locks, while reliable in the past, no longer meet the expectations of today’s mobile first guests. Key cards are easily lost, duplicated, or demagnetized, and maintaining these systems is becoming increasingly difficult as industry support declines.
In contrast, Bluetooth Low Energy locks [BLE] are built for the way guests travel today.
With BLE, smartphones become secure digital keys. Guests can check in before arrival, skip the front desk, and access their rooms instantly. The experience becomes seamless, fast, and completely contactless.
Security is also significantly enhanced. BLE locks use advanced technologies like AES 128 encryption and mutual authentication, making them far more secure than traditional key based systems. Hotels gain the ability to issue and revoke access remotely, monitor usage, and maintain full control in real time.
Global leaders such as Onity, Dormakaba, SALTO and ASSA ABLOY VingCard are already driving this shift, making BLE locks the new benchmark for modern hotels.
However, upgrading to BLE locks is only part of the transformation. To truly deliver a connected and seamless guest journey, hotels need a platform that brings access, services, and operations together.
This is where products like GuestEzee are playing a key role globally.
GuestEzee is a comprehensive guest management platform designed for the digital era of hospitality. It enables guests to complete check in before arrival, use their mobile phones as room keys through BLE integration, and access all hotel services through a single app. From in room dining to service requests, everything becomes faster, simpler, and more intuitive.
For hotels, GuestEzee integrates with multiple PMS systems, door lock technologies, and F and B POS platforms. This flexibility allows it to work across all types of properties, from independent hotels to large chains and serviced accommodations. It reduces operational dependency on the front desk while enhancing guest satisfaction and efficiency.
With solutions like GuestEzee now available worldwide, the adoption of BLE locks has become easier, more scalable, and more practical for hotels of all sizes.
The shift from RFID to BLE is no longer optional. It is a necessary step toward building smarter, safer, and more connected hotels.
Because in today’s hospitality landscape, the experience begins at the door, and the future opens with BLE.
Published on March 28, 2026
In today’s hospitality landscape, guest experience goes far beyond comfort, it directly impacts reviews, repeat stays, and overall revenue. Addressing this shift, Palaniappa Electronics has introduced Hepi TV, a smart in-room hospitality solution that transforms the traditional guest room television into a powerful, revenue-generating platform designed exclusively for hotels.
Powered by the Palaniappa’s Hepi TV Box, the system replaces passive television viewing with an intuitive home screen built around four smart components that focus on convenience, upselling, and operational efficiency.
One of the standout features is interactive restaurant ordering directly from the TV. Hotels can upload their restaurant menus with visually rich video backdrops for each dish, along with pricing. Guests can browse, select items, choose quantities, and confirm orders using the remote. Once placed, the order is instantly shared via WhatsApp with the kitchen team, room service staff, and management, allowing faster processing and billing without any phone calls. This seamless experience encourages impulse ordering and helps increase F&B revenue.
Hepi TV also simplifies room service requests through one-click options available on the screen. Services such as requesting towels, toiletries, laundry pickup, or spa bookings can be placed instantly. Each request is sent via WhatsApp to the relevant department with the room number, enabling quicker response times. The system also generates service usage reports, helping hotel teams understand guest demand patterns and improve planning.
Another key feature is cab and tour booking through the TV interface. Guests can request transport or tours directly from their rooms, triggering alerts to both the hotel and partnered operators. This adds convenience for guests while opening up commission-based revenue opportunities for hotels.
On the entertainment front, the Hepi TV Premium Package offers access to all paid HD channels across languages, removing the limitation of single regional DTH packs. Popular OTT platforms are available on the same interface, with complete privacy protection as guest login details are automatically erased at checkout. Adding a personal touch, the guest’s name is displayed on the TV screen from check-in to checkout, creating a warm and premium welcome.
Hotels can further use the platform as a marketing tool by uploading up to six branded 4K videos to promote services, offers, or facilities, turning every TV into an in-room communication channel.
All these features are available at ₹400 plus GST per TV per month, with no capital investment required, as the Hepi TV box is provided free of cost. For hotel owners and general managers, Hepi TV positions itself not as an expense, but as a smart investment that enhances guest experience, improves operational control, and generates additional revenue.
Palaniappa Electronics continues to strengthen its standing as a trusted partner for hospitality electronics, known for reliable quality, timely delivery, and dedicated support. Trusted by multiple hotel brands, the company remains a preferred name in the hospitality industry for innovative products and dependable service.
For more details, contact Palaniappa Electronics | Mr. Muthu at 9003045685 or muthu@palaniappagroup.com.
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