Hyatt Corporation has announced a collaboration with LG Electronics to integrate Google Cast capabilities into LG smart hotel TVs. This innovation aims to simplify content streaming for guests and enhance their overall experience.

Google Cast, pre-installed on all Android devices, allows guests to use their mobile phones as personalized remote controls to stream audiovisual content from apps like Spotify and Hulu. These apps can be accessed via a QR code displayed on the TV, providing a seamless and user-friendly experience. In addition to mobile device controls, the TV remote can also manage play, track, and volume controls. Devices are automatically reset when guests check out, ensuring privacy and convenience.

With LG’s Pro

platform, Hyatt is set to become the first hospitality brand to deploy these new integrated LG smart hotel TVs globally later in 2024. Hyatt first introduced casting to its TVs in 2017, partnering with SONIFI, a hospitality solutions provider that supports casting in over 500,000 industry rooms.

The new TVs will make their public debut at the HITEC 2024 hospitality technology trade show, held in Orange County, California, from June 24 to 27, 2024. Google Cast is compatible with Android 6 and newer iOS 14 versions, ensuring broad accessibility for guests.

Michael Kosla, Senior Vice-President of LG Business Solutions USA, stated, “LG is pushing the boundaries of what’s possible in hotel room entertainment through partnerships with technology leaders like Google to combine our new smart hotel TVs with the latest in casting technology to benefit hoteliers and guests alike.”

Rohan Jani, Associate Vice-President of Guest Products at Hyatt, added, “This is aligned with our purpose of care and goal to make the guest experience even more seamless. With Google and LG, we are exploring taking in-room casting to the next level to boost operational efficiency and improve the guest experience.”

LG has a strong presence in the hotel industry, having previously collaborated with major hotel chains like Marriott and IHG. This partnership with Hyatt marks another step forward in enhancing guest experiences through advanced technology.