Hyatt and Parks Hospitality Holdings Join Forces to Expand in Mexico

By Author

Published on November 10, 2023

Hyatt Hotels Corporation (NYSE: H) and Parks Hospitality Holdings (“PHH”) have unveiled an exciting collaboration set to enrich Mexico's hospitality landscape. This partnership will introduce four new Hyatt properties across Mexico, including Mexico City, Los Cabos, and Cancun, starting from 2024. The expansion plan comprises two Grand Hyatt hotels, a select-service offering near Cancun International Airport, and the much-anticipated Park Hyatt brand debut in Cancun.

This strategic move by Hyatt and PHH responds to a surging demand for luxury and leisure travel, underlining a commitment to fostering growth in Mexico. It promises travelers an array of personalized services, distinctive culinary experiences, and versatile event spaces in prime locations, catering to both leisure and business guests.

Camilo Bolaños, Senior Vice President of Development for Latin America & the Caribbean at Hyatt, emphasized the significance of nurturing relationships with partners like Parks Hospitality Holdings. He stated, "Hyatt's unique position, coupled with our agility, enables us to build personal relationships, draw from our experiences, and lead with empathy, all contributing to the world-class hospitality that Hyatt is renowned for."

Key Developments Under the Collaboration:

1. Park Hyatt Cancun (Opening in 2025): This resort promises beachfront luxury, immersive culinary delights, bars, lounges, and over 3,000 square feet of meeting space, including a 2,000-square-foot ballroom. The resort’s architectural splendor, artistry, personalized service, and understated luxury set against Cancun's pristine beaches make it a home away from home.

2. Grand Hyatt Mexico Santa Fe (Opening in 2025): In 2025, this 287-room hotel will open, marking the first urban Grand Hyatt property in Mexico. It will offer panoramic city views, over 10,000 square feet of event space, and is part of the Distrito Santa Fe mixed-use project.

3. Grand Hyatt Los Cabos (Opening in 2026): Situated within the OLEADA Pacific Living & Golf private resort community, this 300-room property offers 1,200 acres of luxury, including an 18-hole golf course designed by Golf Hall of Famer Ernie Els, signature restaurants, bars, and more.

4. Hyatt Place Cancun Airport (Opening in late 2026): This 156-room property, conveniently located near Cancun International Airport, caters to leisure and business travelers with contemporary design, spacious areas, and 24/7 conveniences.

Charles El Mann Fasja, CEO of Parks Hospitality Holdings, expressed pride in contributing to Mexico's growth by introducing these exceptional hotels. The collaboration focuses on combining modern design with heritage, emphasizing sustainability, and promoting local craftsmanship.

About Hyatt Hotels Corporation

Headquartered in Chicago, Hyatt Hotels Corporation is a global hospitality leader, operating more than 1,300 hotels and all-inclusive properties across 76 countries on six continents. The diverse portfolio includes a range of brands catering to various traveler preferences.

About Parks Hospitality Holdings

Parks Hospitality Holdings (“PHH”) is a division of Parks Holdings, established in 2006, focusing on the development, construction, acquisition, and operation of hotels in Mexico's thriving tourism markets. Their dedication to sustainable practices, local craftsmanship, and community support underscores their commitment to enhancing the hospitality sector in the region.

Aristara AI Launches Multilingual WhatsApp Assistant at Future Hospitality Summit

By Manu Vardhan Kannan

Published on October 28, 2025

Aristara AI made a strong impression at the Future Hospitality Summit (FHS) World with the debut of its multilingual digital assistant, designed to make the delegate experience smoother and more connected. The Los Angeles-founded company launched its WhatsApp-based assistant that gives participants instant access to event updates, schedules, speaker information, and venue details, all in over 50 languages.

The innovation aims to simplify event engagement by allowing delegates to ask questions directly through WhatsApp, receiving quick and accurate responses in their preferred language. Along with this, FHS World organizers, The Bench, can send important notifications and updates, ensuring that every attendee enjoys a seamless and informed summit experience.

Founded by a team of hospitality and technology experts, Aristara AI has been steadily redefining hotel operations and guest engagement through artificial intelligence. Its solutions focus on intelligent automation, personalized service, and data-driven efficiency, helping hospitality businesses boost both satisfaction and profitability.

The company’s participation in FHS World also marks its official entry into the Arabian Gulf, a key region in its global expansion strategy. Aristara aims to collaborate with regional hoteliers and event organizers to introduce smarter, AI-powered systems that enhance both operations and customer interaction.

Rosanna Wang, Founder and Chief Executive Officer of Aristara, shared her enthusiasm about the milestone, saying, “We are honored to introduce our technology at FHS World in partnership with The Bench. This is an ideal platform to showcase how AI can enhance event engagement. It also represents an exciting beginning for Aristara in the Arabian Gulf, where we see tremendous opportunities to support hoteliers and event organizers with innovative solutions.”

With this debut, Aristara AI not only showcased the potential of AI in event management but also reinforced its vision of building meaningful connections through technology, breaking language barriers and creating a truly inclusive digital experience for the hospitality world.

Most Read In News

Palaniappa Electronics: Complete Solutions for Hospitality T...

Palaniappa Electronics has established itself as a trusted n...

Asembli Ushers a New Era of Multi-Sensory Experiences in Hyd...

Hyderabad is about to get a new landmark in experiential hos...

Machan Resorts Expands Footprint with ‘Moments by The Machan...

Machan Resorts LLP, the hospitality brand known for redefini...

ITC Hotels Launches Welcomhotel Bodh Gaya with State-of-the-...

ITC Hotels Limited has announced the launch of Welcomhotel b...

Royal Caribbean Unveils Alaska Adventures for Summer 2027

By Manu Vardhan Kannan

Published on October 27, 2025

Royal Caribbean has unveiled its summer 2027 Alaska cruise lineup, offering travelers unforgettable adventures on weeklong voyages aboard Anthem, Quantum, Serenade, and Voyager of the Seas. Guests can explore Alaska from Seattle, Seward, and Vancouver, with opportunities for multi-night Cruisetour experiences on land to extend the adventure. Crown & Anchor Society loyalty members can book now ahead of the official opening on Oct. 23, 2025.

Vacationers aboard Serenade of the Seas will enjoy ocean-facing glass elevators, floor-to-ceiling windows, and activities for all ages, from rock climbing to poolside movie nights. Dining options include Chops Grille, Giovanni’s Table, and Izumi, while onshore adventures range from whale watching in Sitka to dog sledding near Juneau and helicopter tours over Alaska’s wilderness.

Highlights for each ship include:

Anthem of the Seas – From Vancouver and Seward: 7-night voyages to Skagway, Ketchikan, and Hubbard Glacier, with optional multi-night land Cruisetours exploring Denali National Park and luxury glass dome rail cars. Onboard, guests can experience the North Star observation capsule, SeaPlex activity zone, and a wide range of dining options.

Quantum of the Seas – From Seattle: Travelers can explore Sitka, Juneau, and Skagway, with kayaking, wildlife spotting, and onboard fun like the FlowRider surf simulator, laser tag, and outdoor movies. Dining highlights include Jamie’s Italian, Chops Grille, and Izumi.

Serenade of the Seas – From Vancouver: Weeklong Inside Passage voyages feature Sitka, Icy Strait Point, and Ketchikan, complemented by onboard rock climbing, live music at Schooner Bar, and family-friendly activities.

Voyager of the Seas – From Seattle: Seven-night cruises include Juneau, Skagway, and views of Endicott Arm and Dawes Glacier. Onboard options include ice skating, mini golf, laser tag, and an adults-only Solarium for relaxation.

Royal Caribbean’s summer 2027 Alaska cruises promise breathtaking scenery, thrilling experiences, and memorable adventures for travelers of all ages, both on board and on shore.