Hyatt Pune has announced the appointment of Glen D’Souza as its new General Manager, effective January 4, 2026. With more than two decades of experience in the global hospitality industry, Glen brings strong expertise across hotel pre-openings, operations, and brand leadership in diverse international markets.

In his new role, Glen will focus on strengthening Hyatt Pune’s positioning as a preferred destination for both business and leisure travellers, while further enhancing the hotel’s dining and social experiences. His leadership approach will centre on intuitive, experience-led hospitality, operational excellence, team engagement, and building meaningful guest connections.

Glen joins Hyatt Pune from Hyatt Centric Ballygunge Kolkata, where he served as Pre-Opening General Manager. During his tenure, he played a key role in establishing the property as a prominent lifestyle destination in the city. The hotel’s dining venues gained strong local recognition, and under his leadership, the property received multiple industry accolades in 2025.

Before joining Hyatt, Glen spent over 20 years with Marriott International, holding senior leadership roles across key global markets including Hong Kong, Doha, and Abu Dhabi. His professional journey includes involvement in seven hotel pre-openings and experience across six brands spanning the Luxury, Premium, Extended Stay, and Select service segments. This wide exposure has given him a strong understanding of brand standards, evolving guest expectations, and market-driven growth strategies.

Commenting on his appointment, Glen D’Souza said, “Hyatt Pune is a dynamic property in a vibrant and growing market. I look forward to working closely with the team to build on its strengths, elevate guest experiences, and continue creating a hotel that fosters connection, creativity, and growth.”

With Glen’s appointment, Hyatt Pune aims to further enhance its market presence while delivering consistent, high-quality experiences aligned with Hyatt’s global brand promise.