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By Nithyakala Neelakandan
Published on June 1, 2024
Hyatt Regency Ludhiana is excited to announce the appointment of Syed Zulfiqar Ali as the new General Manager, effective May 16, 2024. With over 22 years of experience in the hospitality industry, Syed Zulfiqar Ali brings a wealth of knowledge, leadership, and a proven track record of success.
Throughout his illustrious career, Zulfiqar has held key leadership roles at renowned properties such as Courtyard by Marriott SBR Ahmedabad, Four Points by Sheraton Srinagar, Fairfield by Marriott Indore, and Westin Pune. His dedication to excellence and guest satisfaction has earned him several prestigious awards, including Best Housekeeping Leader of the Year in 2014 and Best Director of Rooms in 2016 and 2017 by BW Hotelier.
Under Zulfiqar's leadership, Courtyard by Marriott Ahmedabad SBR achieved remarkable success, driving profitability and enhancing guest experiences. His tenure was marked by significant improvements in key performance indicators, including net operating profit, gross operating profit, total revenue, average daily rate, market share, and guest satisfaction. In 2023, he achieved the highest guest voice growth Year over Year in South Asia Marriott International.
Zulfiqar is also known for his commitment to sustainability and community engagement. At Courtyard by Marriott Ahmedabad SBR, he implemented energy efficiency, water conservation, and waste management measures, achieving the highest water recycling rate in the APEC region. His leadership not only supported local businesses but also established sustainable practices that benefited the environment.
"I am deeply honored to join Hyatt Regency Ludhiana, a brand synonymous with excellence and innovation in the hospitality industry," said Syed Zulfiqar Ali. "I am committed to building upon the hotel’s legacy of exceptional service and guest satisfaction, and I look forward to working closely with the talented team to achieve new heights of success."
Zulfiqar's leadership style is characterized by transformational growth, team empowerment, and a passion for diverse cultures and cuisines. His journey in the hospitality industry has been both personally transformative and professionally rewarding, driven by a desire to positively impact lives.
About Hyatt Regency Hotels
The Hyatt Regency brand is a global collection of hotels and resorts located in over 200 locations across more than 40 countries. For over 50 years, Hyatt Regency has been known for its commitment to providing enriching experiences, innovative perspectives, and inviting spaces that foster community. The brand's philosophy is rooted in openness, with a dedication to delivering unforgettable celebrations, relaxation, culinary excellence, and expert meetings. Hyatt Regency prides itself on a reputation for insightful care, welcoming guests from all walks of life. For more information, please visit hyattregency.com. Follow @HyattRegency on social media and share your experiences with #HyattRegency.
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By Manu Vardhan Kannan
Published on March 29, 2026
DoubleTree by Hilton Gurugram Baani Square has announced the appointment of Naveen Raaj as its new Operations Manager. With over 12 years of experience in the hospitality industry, he brings a strong focus on guest experience and operational excellence to the role.
Over the years, Naveen has built a reputation within Hilton Hotels & Resorts across India for consistently delivering high guest satisfaction. His journey reflects a deep understanding of hospitality standards along with a genuine interest in creating meaningful and memorable experiences for guests.
Before stepping into this role, Naveen was associated with Conrad Pune as the Rooms Division Manager, where he played a key role in enhancing guest experience and improving service performance. He also serves as the Regional Quality Champion for South Asia Hilton Hotels, contributing to maintaining service benchmarks across the region.
Naveen began his career with Hilton Chennai and steadily progressed through various roles, contributing to operational improvements and service standards at properties such as Conrad Pune, DoubleTree Ahmedabad, and DoubleTree Suites Bangalore. He has also completed Hilton's SHINE Leadership Development Programme, one of the brand’s most recognised training initiatives.
His contributions to the industry have earned him several recognitions. These include Director of Rooms of the Year 2025 for Luxury Hotels in India by Hotelier India, along with being a finalist for the same category by BW Hotelier India. He was also awarded Front Office Manager of the Year 2024 for Luxury Hotel by Hotelier India. Additionally, he received the title of “Leader of the Year 2024” at Conrad Pune and “Manager of the Year 2020” at Hilton Chennai.
Welcoming him to the team, Nitin Pathak, General Manager, DoubleTree by Hilton Gurugram Baani Square, said, “We are delighted to welcome onboard Mr. Naveen Raaj to the team. His strong industry experience, people-centric approach, and commitment to excellence, align seamlessly with our brand values. We are confident that his leadership will further strengthen our positioning as a preferred hospitality destination in Gurugram.”
Sharing his thoughts on the new role, Naveen Raaj said, “I am excited to join DoubleTree by Hilton Gurugram Baani Square and be part of a brand known for its warm hospitality and guest-first philosophy. I look forward to working with the team to further elevate guest experiences and contribute to the hotel’s continued success.”
By Hariharan U
Published on March 28, 2026
MRG Group has appointed Sujata Gowda as Group General Manager – Marketing & Communications, strengthening its leadership team as it prepares for its next phase of growth.
With over 19 years of experience across airlines, hospitality, real estate, and media, Sujata brings a well-rounded understanding of brand building and strategic communication. Over the years, she has worked with leading names such as Sahara Airlines, Kingfisher Airlines, Taj Hotels, IHG, and Marriott International.
Her career has included key roles in pre-opening hotel projects across cities like Mumbai and Hyderabad, before moving to Bengaluru. Beyond hospitality, she has also built experience in media and partnerships, most recently serving as Regional Head – Brand & Partnership at Times Internet Limited, where she worked on strategic collaborations linked to a major card launch with ICICI Bank.
Sujata’s expertise spans multiple areas including sales, marketing, operations, brand strategy, media planning, corporate communications, and team management. Her strong relationships across print, electronic, and digital media are expected to support the group’s efforts to expand its brand presence and reach.
Sharing her thoughts on the new role, Sujata Gowda said, “A new fresh start is always nerve-recking and exciting at the same time. Marketing & communication in today's day and age is a pivotal role. I couldn't have joined MRG Group at a better time as this is going to be the year of expansion, dynamic changes and accelerated growth. Extremely excited to collate my 19 years of expertise with fostering collaborations with existing teams as the best time for new beginning is NOW.”
With this appointment, MRG Group continues to invest in experienced leadership as it looks to scale operations and strengthen its market positioning.
Published on March 27, 2026
Hilton & Hilton Garden Inn Bengaluru Embassy Manyata Business Park has appointed Ashish Singh as Director of Sales, strengthening its leadership team as it continues to expand its presence in Bengaluru’s competitive hospitality market.
With over 13 years of experience in hospitality sales and business development, Singh brings a strong track record of driving revenue growth, identifying new business opportunities, and building long-term client relationships across corporate and MICE segments.
He joins from The Ritz-Carlton Bangalore, where he served as Director of Catering and played a key role in managing high-impact events while improving catering performance. His journey with the brand also included roles such as Assistant Director of Sales and Senior Sales Manager, reflecting his steady growth and deep understanding of market trends.
Singh’s experience also includes working with leading hospitality brands like Radisson Blu Atria Bengaluru and The Park Hotels, giving him a well-rounded perspective on sales leadership in urban markets.
In his new role, he will lead the property’s sales strategy with a focus on driving growth, strengthening corporate relationships, and expanding market share. His responsibilities will include building strategic partnerships, improving revenue streams, and positioning the hotel as a preferred choice for business travel and large-scale events.
With this appointment, Hilton & Hilton Garden Inn Bengaluru Embassy Manyata Business Park continues to invest in experienced talent, further strengthening its position in Bengaluru’s growing hospitality landscape
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