Hyatt Regency Ludhiana Welcomes New General Manager Syed Zulfiqar Ali

Hyatt Regency Ludhiana Welcomes New General Manager Syed Zulfiqar Ali

By Nithyakala Neelakandan

Published on June 1, 2024

Hyatt Regency Ludhiana is excited to announce the appointment of Syed Zulfiqar Ali as the new General Manager, effective May 16, 2024. With over 22 years of experience in the hospitality industry, Syed Zulfiqar Ali brings a wealth of knowledge, leadership, and a proven track record of success.

Throughout his illustrious career, Zulfiqar has held key leadership roles at renowned properties such as Courtyard by Marriott SBR Ahmedabad, Four Points by Sheraton Srinagar, Fairfield by Marriott Indore, and Westin Pune. His dedication to excellence and guest satisfaction has earned him several prestigious awards, including Best Housekeeping Leader of the Year in 2014 and Best Director of Rooms in 2016 and 2017 by BW Hotelier.

Under Zulfiqar's leadership, Courtyard by Marriott Ahmedabad SBR achieved remarkable success, driving profitability and enhancing guest experiences. His tenure was marked by significant improvements in key performance indicators, including net operating profit, gross operating profit, total revenue, average daily rate, market share, and guest satisfaction. In 2023, he achieved the highest guest voice growth Year over Year in South Asia Marriott International.

Zulfiqar is also known for his commitment to sustainability and community engagement. At Courtyard by Marriott Ahmedabad SBR, he implemented energy efficiency, water conservation, and waste management measures, achieving the highest water recycling rate in the APEC region. His leadership not only supported local businesses but also established sustainable practices that benefited the environment.

"I am deeply honored to join Hyatt Regency Ludhiana, a brand synonymous with excellence and innovation in the hospitality industry," said Syed Zulfiqar Ali. "I am committed to building upon the hotel’s legacy of exceptional service and guest satisfaction, and I look forward to working closely with the talented team to achieve new heights of success."

Zulfiqar's leadership style is characterized by transformational growth, team empowerment, and a passion for diverse cultures and cuisines. His journey in the hospitality industry has been both personally transformative and professionally rewarding, driven by a desire to positively impact lives.

About Hyatt Regency Hotels

The Hyatt Regency brand is a global collection of hotels and resorts located in over 200 locations across more than 40 countries. For over 50 years, Hyatt Regency has been known for its commitment to providing enriching experiences, innovative perspectives, and inviting spaces that foster community. The brand's philosophy is rooted in openness, with a dedication to delivering unforgettable celebrations, relaxation, culinary excellence, and expert meetings. Hyatt Regency prides itself on a reputation for insightful care, welcoming guests from all walks of life. For more information, please visit hyattregency.com. Follow @HyattRegency on social media and share your experiences with #HyattRegency.


Keventers Appoints Shaurya Prabhat as CEO

Keventers Appoints Shaurya Prabhat as CEO

By Hariharan U

Published on March 28, 2026

Keventers has appointed Shaurya Prabhat as its Chief Executive Officer, marking a new phase of leadership for the heritage brand. He succeeds Agastya Dalmia, who played a key role in bringing the brand back into the spotlight for a new generation of consumers.

An eight-year veteran of the company, Shaurya joined Keventers in 2017 to lead business development when the brand was largely franchise-driven. Over time, he took on wider responsibilities across strategy, operations, marketing, HR, and business excellence, eventually shaping the company’s overall direction.

Before joining Keventers, he worked with The Smart Cube, advising global clients across industries such as retail, banking, pharma, and oil and gas. Academically, he holds a degree from University of London and a master’s from University of Warwick.

Sharing his thoughts on the new role, Shaurya Prabhat said, “I'd like to thank the Board for entrusting me with the responsibility of shaping the company's next phase of growth. What I've learned over eight years is that the mission never really changes: grow the company, grow the brand, and do it with honesty. If you manage your inputs with excellence, the outcomes take care of themselves. I'm extremely excited about the vast opportunities ahead for us.”

As part of his immediate plans, Shaurya is looking to open 70 new outlets over the next year, with a larger goal of significantly scaling the business over the coming years. The brand is also exploring opportunities beyond outlets, including retail, FMCG, quick commerce, and institutional sales, aligning with its broader vision of building a multi-brand food and beverage portfolio.

Keventers is also sharpening its focus on younger consumers, especially Gen Z, by creating products and experiences that connect with their preferences. From menu innovations like waffles and boba to a stronger presence on social media, the brand is adapting to changing consumer behaviour while staying rooted in its legacy.

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Commenting on the transition, Agastya Dalmia said, “I have worked alongside Shaurya for over eight years and known him for longer - I have seen how he thinks, how he leads, and how deeply he cares about this brand. He has led almost all significant decisions we have taken over the years and helped us navigate through the most complex of situations – from Covid and restructuring our business model to fundraising and governance. I could not be prouder of what we have built together, and I could not be more confident about what he will build next.”

Founded in 1925, Keventers continues to be one of India’s most recognised food and beverage brands, known for its milkshakes, waffles, and ice creams, with a growing presence across major cities.


MRG Group Appoints Sujata Gowda as Group GM Marketing & Communications

MRG Group Appoints Sujata Gowda as Group GM Marketing & Communications

By Hariharan U

Published on March 28, 2026

MRG Group has appointed Sujata Gowda as Group General ManagerMarketing & Communications, strengthening its leadership team as it prepares for its next phase of growth.

With over 19 years of experience across airlines, hospitality, real estate, and media, Sujata brings a well-rounded understanding of brand building and strategic communication. Over the years, she has worked with leading names such as Sahara Airlines, Kingfisher Airlines, Taj Hotels, IHG, and Marriott International.

Her career has included key roles in pre-opening hotel projects across cities like Mumbai and Hyderabad, before moving to Bengaluru. Beyond hospitality, she has also built experience in media and partnerships, most recently serving as Regional Head – Brand & Partnership at Times Internet Limited, where she worked on strategic collaborations linked to a major card launch with ICICI Bank.

Sujata’s expertise spans multiple areas including sales, marketing, operations, brand strategy, media planning, corporate communications, and team management. Her strong relationships across print, electronic, and digital media are expected to support the group’s efforts to expand its brand presence and reach.

Sharing her thoughts on the new role, Sujata Gowda said, “A new fresh start is always nerve-recking and exciting at the same time. Marketing & communication in today's day and age is a pivotal role. I couldn't have joined MRG Group at a better time as this is going to be the year of expansion, dynamic changes and accelerated growth. Extremely excited to collate my 19 years of expertise with fostering collaborations with existing teams as the best time for new beginning is NOW.”

With this appointment, MRG Group continues to invest in experienced leadership as it looks to scale operations and strengthen its market positioning.


Hilton Manyata Appoints Ashish Singh as Director of Sales

Hilton Manyata Appoints Ashish Singh as Director of Sales

By Hariharan U

Published on March 27, 2026

Hilton & Hilton Garden Inn Bengaluru Embassy Manyata Business Park has appointed Ashish Singh as Director of Sales, strengthening its leadership team as it continues to expand its presence in Bengaluru’s competitive hospitality market.

With over 13 years of experience in hospitality sales and business development, Singh brings a strong track record of driving revenue growth, identifying new business opportunities, and building long-term client relationships across corporate and MICE segments.

He joins from The Ritz-Carlton Bangalore, where he served as Director of Catering and played a key role in managing high-impact events while improving catering performance. His journey with the brand also included roles such as Assistant Director of Sales and Senior Sales Manager, reflecting his steady growth and deep understanding of market trends.

Singh’s experience also includes working with leading hospitality brands like Radisson Blu Atria Bengaluru and The Park Hotels, giving him a well-rounded perspective on sales leadership in urban markets.

In his new role, he will lead the property’s sales strategy with a focus on driving growth, strengthening corporate relationships, and expanding market share. His responsibilities will include building strategic partnerships, improving revenue streams, and positioning the hotel as a preferred choice for business travel and large-scale events.

With this appointment, Hilton & Hilton Garden Inn Bengaluru Embassy Manyata Business Park continues to invest in experienced talent, further strengthening its position in Bengaluru’s growing hospitality landscape

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