Hyatt Regency Ludhiana Welcomes New General Manager Syed Zulfiqar Ali

Hyatt Regency Ludhiana Welcomes New General Manager Syed Zulfiqar Ali

By Nithyakala Neelakandan

Published on June 1, 2024

Hyatt Regency Ludhiana is excited to announce the appointment of Syed Zulfiqar Ali as the new General Manager, effective May 16, 2024. With over 22 years of experience in the hospitality industry, Syed Zulfiqar Ali brings a wealth of knowledge, leadership, and a proven track record of success.

Throughout his illustrious career, Zulfiqar has held key leadership roles at renowned properties such as Courtyard by Marriott SBR Ahmedabad, Four Points by Sheraton Srinagar, Fairfield by Marriott Indore, and Westin Pune. His dedication to excellence and guest satisfaction has earned him several prestigious awards, including Best Housekeeping Leader of the Year in 2014 and Best Director of Rooms in 2016 and 2017 by BW Hotelier.

Under Zulfiqar's leadership, Courtyard by Marriott Ahmedabad SBR achieved remarkable success, driving profitability and enhancing guest experiences. His tenure was marked by significant improvements in key performance indicators, including net operating profit, gross operating profit, total revenue, average daily rate, market share, and guest satisfaction. In 2023, he achieved the highest guest voice growth Year over Year in South Asia Marriott International.

Zulfiqar is also known for his commitment to sustainability and community engagement. At Courtyard by Marriott Ahmedabad SBR, he implemented energy efficiency, water conservation, and waste management measures, achieving the highest water recycling rate in the APEC region. His leadership not only supported local businesses but also established sustainable practices that benefited the environment.

"I am deeply honored to join Hyatt Regency Ludhiana, a brand synonymous with excellence and innovation in the hospitality industry," said Syed Zulfiqar Ali. "I am committed to building upon the hotel’s legacy of exceptional service and guest satisfaction, and I look forward to working closely with the talented team to achieve new heights of success."

Zulfiqar's leadership style is characterized by transformational growth, team empowerment, and a passion for diverse cultures and cuisines. His journey in the hospitality industry has been both personally transformative and professionally rewarding, driven by a desire to positively impact lives.

About Hyatt Regency Hotels

The Hyatt Regency brand is a global collection of hotels and resorts located in over 200 locations across more than 40 countries. For over 50 years, Hyatt Regency has been known for its commitment to providing enriching experiences, innovative perspectives, and inviting spaces that foster community. The brand's philosophy is rooted in openness, with a dedication to delivering unforgettable celebrations, relaxation, culinary excellence, and expert meetings. Hyatt Regency prides itself on a reputation for insightful care, welcoming guests from all walks of life. For more information, please visit hyattregency.com. Follow @HyattRegency on social media and share your experiences with #HyattRegency.


The Westin Chennai Velachery Appoints Avanthika Ramamurthy as Marketing Communications Manager

The Westin Chennai Velachery Appoints Avanthika Ramamurthy as Marketing Communications Manager

By Hariharan U

Published on November 4, 2026

The Westin Chennai Velachery has appointed Avanthika Ramamurthy as Marketing Communications Manager, strengthening its marketing and communications leadership as the hotel continues to build its brand presence in Chennai.

In her new role, Ramamurthy will lead the hotel's marketing communications strategy, overseeing brand positioning, media engagement, digital communications and integrated campaigns. Her responsibilities will include strengthening the hotel's visibility and communicating its guest experiences across relevant platforms.

Ramamurthy brings more than 10 years of experience across marketing, public relations, advertising, digital media and creative communications. Her professional background spans the hospitality, food and beverage, and retail sectors, with experience working in India and Australia.

During her career, she has worked with Accor and held other marketing and communications leadership positions. Her experience includes strategic planning, brand development, creative storytelling and integrated marketing initiatives, giving her exposure to varied communication environments and consumer-facing industries.

Commenting on the appointment, Deepraj Mukherjee, General Manager, The Westin Chennai Velachery, said, "We are delighted to welcome Avanthika to our leadership team. Her extensive experience in marketing communications, coupled with her creative vision and strategic approach, will be instrumental in strengthening our brand presence and deepening our engagement with guests and the wider community. We look forward to her contributions as we continue to create meaningful and memorable experiences for our guests."

In her new position, Ramamurthy will focus on enhancing the hotel's brand visibility, building audience engagement and communicating its distinctive guest experiences. Her appointment adds to the hotel's leadership team as it continues to engage with guests, media and the wider Chennai market.


Infinity Experiences Appoints Prashanth Kumar and Apoorav Pawar to Key Leadership Roles

Infinity Experiences Appoints Prashanth Kumar and Apoorav Pawar to Key Leadership Roles

By Hariharan U

Published on November 4, 2026

Infinity Experiences has announced two key leadership appointments, naming Prashanth Kumar as Co-Founder and Chief Operating Officer (COO), and Apoorav Pawar as Head of Brand, Portfolio & Growth.

The appointments bring together experience across hospitality operations, loyalty and membership programmes, premium financial products, portfolio strategy and brand development as the company works to expand its curated collection and membership proposition for discerning travellers.

Prashanth Kumar Appointed Co-Founder and COO

With more than 25 years of global hospitality experience, Prashanth Kumar joins Infinity Experiences with a background spanning hotel operations, brand development and loyalty programmes.

He began his career at The Brown Palace in Denver before taking up leadership roles at Novotel Hyderabad, Hyderabad International Convention Centre, Courtyard by Marriott Ahmedabad and ibis Gurgaon. During his time with ibis Gurgaon, he contributed to developing the brand standard for India.

Kumar subsequently built Sobha's hospitality vertical in Dubai and spent approximately 11 years in senior leadership roles at Accor Plus. Most recently, he served as Chief Operating Officer at TLC DigiTech Pvt Ltd, overseeing an operation of around 750 employees across India, Kenya and Sri Lanka.

His professional experience spans several international markets, including India, the United States, New Zealand, Switzerland and Dubai. He has also undertaken hospitality management and leadership programmes at the Glion Institute of Higher Education and Cornell University.

At Infinity Experiences, Kumar will lead operations, with responsibilities covering expansion into new geographies and categories, international partnerships and delivery of the company's Infinity Membership Promise. His experience in hospitality operations and membership programmes is expected to support the company's efforts to maintain consistent standards across its certified experiences.

Apoorav Pawar to Lead Brand, Portfolio & Growth

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Apoorav Pawar joins Infinity Experiences from American Express India, where he worked across premium credit card products and lending. During his tenure, he led the Platinum Reserve and Platinum Travel products, along with EMI and other card offerings, gaining experience in product strategy, portfolio development and customer engagement.

Before American Express, Pawar held positions at RBL Bank, Indus Towers Limited and DishTV, building experience across portfolio management, business strategy and new product development.

He holds an MBA from IIM Indore and a bachelor's degree in Economics from Shri Ram College of Commerce.

In his new role, Pawar will lead the company's brand, portfolio and growth strategy, focusing on the selection, positioning and presentation of its curated collection. His responsibilities will also include membership growth and strategies to attract, engage, activate and retain members and partners.

His background in premium product development and portfolio management is expected to contribute to the development of Infinity Experiences' proposition for a global audience.

Building a Curated Membership Proposition

The two appointments bring together complementary capabilities as Infinity Experiences develops its collection of certified hotels and experiences. While Kumar will focus on operational delivery, expansion and partnerships, Pawar will lead the brand and portfolio strategy alongside membership growth.

The leadership additions mark a step in the company's efforts to build its international presence and establish a distinctive proposition for travellers seeking curated hospitality experiences


Hyatt Regency Chennai Appoints Akanksha Tomar as Learning & Development Manager

Hyatt Regency Chennai Appoints Akanksha Tomar as Learning & Development Manager

By Manu Vardhan Kannan

Published on November 4, 2026

Hyatt Regency Chennai has appointed Akanksha Tomar as its new Learning & Development Manager, strengthening its focus on employee training and people development.

Akanksha brings experience in learning and development across multiple organisations. She began her professional journey as Training In-Charge at Freedom Employability Academy, followed by roles as Corporate Trainer at Sunstone and Assistant Manager – Learning & Development at DSE Technologies. Before joining Hyatt Regency Chennai, she served as Assistant Manager – Learning & Development at Hyatt Regency Lucknow, where she worked on training initiatives for employees and trainees.

Her academic background includes a Bachelor's degree in Mechanical Engineering, a Master's in Organisational Psychology and a PGD in Training & Development from the Indian Society for Training and Development (ISTD).

In her new role, Akanksha will lead learning and development initiatives for associates and trainees at Hyatt Regency Chennai. Her responsibilities will include designing practical training programmes to strengthen skills, build confidence and improve employee performance. Her background in organisational psychology will also support her approach to understanding individual learning needs and making training more relevant.

Sharing her thoughts on the appointment, Akanksha said, "I am passionate about Learning & Development and seeing people grow. What I value most is making learning practical and meaningful, and seeing training translates into real improvement in people's confidence and performance."

Originally from Gwalior, Akanksha has lived in several cities across India. Her experiences across different places have shaped her appreciation for diverse cultures and people, which she brings to her new role.

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