Hyatt Regency Ludhiana Welcomes New General Manager Syed Zulfiqar Ali

Hyatt Regency Ludhiana Welcomes New General Manager Syed Zulfiqar Ali

By Nithyakala Neelakandan

Published on June 1, 2024

Hyatt Regency Ludhiana is excited to announce the appointment of Syed Zulfiqar Ali as the new General Manager, effective May 16, 2024. With over 22 years of experience in the hospitality industry, Syed Zulfiqar Ali brings a wealth of knowledge, leadership, and a proven track record of success.

Throughout his illustrious career, Zulfiqar has held key leadership roles at renowned properties such as Courtyard by Marriott SBR Ahmedabad, Four Points by Sheraton Srinagar, Fairfield by Marriott Indore, and Westin Pune. His dedication to excellence and guest satisfaction has earned him several prestigious awards, including Best Housekeeping Leader of the Year in 2014 and Best Director of Rooms in 2016 and 2017 by BW Hotelier.

Under Zulfiqar's leadership, Courtyard by Marriott Ahmedabad SBR achieved remarkable success, driving profitability and enhancing guest experiences. His tenure was marked by significant improvements in key performance indicators, including net operating profit, gross operating profit, total revenue, average daily rate, market share, and guest satisfaction. In 2023, he achieved the highest guest voice growth Year over Year in South Asia Marriott International.

Zulfiqar is also known for his commitment to sustainability and community engagement. At Courtyard by Marriott Ahmedabad SBR, he implemented energy efficiency, water conservation, and waste management measures, achieving the highest water recycling rate in the APEC region. His leadership not only supported local businesses but also established sustainable practices that benefited the environment.

"I am deeply honored to join Hyatt Regency Ludhiana, a brand synonymous with excellence and innovation in the hospitality industry," said Syed Zulfiqar Ali. "I am committed to building upon the hotel’s legacy of exceptional service and guest satisfaction, and I look forward to working closely with the talented team to achieve new heights of success."

Zulfiqar's leadership style is characterized by transformational growth, team empowerment, and a passion for diverse cultures and cuisines. His journey in the hospitality industry has been both personally transformative and professionally rewarding, driven by a desire to positively impact lives.

About Hyatt Regency Hotels

The Hyatt Regency brand is a global collection of hotels and resorts located in over 200 locations across more than 40 countries. For over 50 years, Hyatt Regency has been known for its commitment to providing enriching experiences, innovative perspectives, and inviting spaces that foster community. The brand's philosophy is rooted in openness, with a dedication to delivering unforgettable celebrations, relaxation, culinary excellence, and expert meetings. Hyatt Regency prides itself on a reputation for insightful care, welcoming guests from all walks of life. For more information, please visit hyattregency.com. Follow @HyattRegency on social media and share your experiences with #HyattRegency.


United Hospitality Management Appoints Ricardo Leal as VP Operations

United Hospitality Management Appoints Ricardo Leal as VP Operations

By Hariharan U

Published on May 28, 2026

United Hospitality Management India has announced the appointment of Ricardo Leal as Vice President Operations – India & Southeast Asia, further strengthening its leadership structure across key growth markets in the region.

Based in India, Ricardo will oversee operational performance across all company-managed properties in India and Southeast Asia. He will report to Deepika Arora while also taking responsibility for Southeast Asia operations under the leadership of Klaus Assmann.

The appointment comes as UHM India continues to expand its footprint across high-growth hospitality markets. The company is focusing on strengthening operational performance, improving guest experiences, and building long-term value for stakeholders as India remains a major focus market for the group.

Ricardo Leal brings more than 20 years of international hospitality leadership experience across luxury and ultra-luxury segments. Over the course of his career, he has worked across multiple global markets with expertise spanning hotel feasibility studies, design planning, pre-opening strategies, repositioning projects, and large-scale operational management.

In his new role, Ricardo will focus on driving operational consistency, improving property performance, and aligning hotel operations with the company’s long-term growth strategy across India and Southeast Asia.

Speaking about the appointment, Deepika Arora described Ricardo’s addition as an important step in the company’s next phase of expansion, highlighting his combination of global experience and operational leadership.

Commenting on his new role, Ricardo Leal shared that he is excited to join UHM during a key growth phase and looks forward to working closely with teams across the region to strengthen operational standards and guest satisfaction.

With this leadership appointment, United Hospitality Management India continues to reinforce its focus on strategic growth, operational excellence, and delivering strong hospitality experiences across its expanding regional portfolio.


Kochi Marriott Hotel Appoints Sri Ram Kumar V as Director of Engineering

Kochi Marriott Hotel Appoints Sri Ram Kumar V as Director of Engineering

By Hariharan U

Published on May 28, 2026

Kochi Marriott Hotel has announced the appointment of Sri Ram Kumar V as its new Director of Engineering.

With more than 14 years of experience in hospitality engineering operations, Sri Ram Kumar brings expertise in hotel pre-openings, project management, preventive maintenance, energy conservation, and technical operations across luxury hospitality brands in India and the Middle East.

In his new position, he will lead all engineering and maintenance functions at Kochi Marriott Hotel. His responsibilities will include overseeing preventive maintenance systems, supporting sustainability initiatives, ensuring engineering compliance, and maintaining smooth operational support to strengthen guest experience and hotel efficiency.

He will also collaborate closely with the hotel’s Loss Prevention team on safety protocols and emergency preparedness measures.

Recognised for his technical knowledge and practical leadership approach, Sri Ram Kumar has consistently focused on improving engineering standards, enhancing energy efficiency, and ensuring reliable operational performance throughout his career.

Speaking about his appointment, Sri Ram Kumar shared that he is honoured to join Kochi Marriott Hotel and looks forward to building efficient and sustainable engineering operations while working closely with teams across departments.

With this appointment, Kochi Marriott Hotel continues to strengthen its operational leadership while focusing on reliability, sustainability, and guest-centric service standards.


Hyatt Regency Pune Promotes Sakshi Upadhyay as Director of Sales

Hyatt Regency Pune Promotes Sakshi Upadhyay as Director of Sales

By Hariharan U

Published on May 28, 2026

Hyatt Regency Pune & Residences has announced the promotion of Sakshi Upadhyay as Director of Sales, recognising her strong contribution to business growth and strategic sales leadership within the hospitality industry.

With more than 14 years of experience, Sakshi brings extensive expertise in corporate sales, MICE business, travel partnerships, events, and revenue management. Over the course of her career, she has worked with globally recognised hospitality brands including Hyatt, Hilton, Marriott, The Leela Kempinski, and ITC Sheraton.

Before stepping into her new position, she served as Associate Director of Sales at Hyatt Regency Pune & Residences, where she focused on driving corporate sales strategies across MICE, long-stay business, and key account partnerships. She worked closely with corporate travel managers and procurement teams to create tailored business solutions aligned with client requirements.

Sakshi has earned several recognitions throughout her professional journey. She was awarded Hyatt Sales Leader of the Year for 2021–2022 across Hyatt hotels in India and was also recognised as the Highest Revenue Generator during the COVID-19 period. In addition, she played an important role in securing successful RFP acquisitions and managing large-scale conferences and events. She has also been named Sales Champ of the Year 2025.

An MBA graduate from Symbiosis University, Sakshi is known for combining operational understanding with strong relationship management and strategic planning skills.

In her new role as Director of Sales, she will continue leading sales initiatives, strengthening corporate partnerships, and supporting the hotel’s market growth in the region.

The promotion reflects Hyatt Regency Pune’s continued focus on recognising internal talent and building future leadership within the organisation.

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