Hyatt Hotels Corporation has selected Oracle OPERA Cloud as the property management system (PMS) for its global portfolio, including more than 1,000 hotels and all-inclusive properties. This strategic move aims to streamline operations and enhance data management, improving guest experiences and providing a consistent operational framework across all Hyatt locations.

The Oracle OPERA Cloud hospitality platform, built on Oracle Cloud Infrastructure (OCI), offers Hyatt a secure, high-performance system to centralize data and deliver actionable insights for operational planning and personalized guest experiences. The platform will enable Hyatt colleagues to operate with greater efficiency, supported by a common interface and flexible mobile capabilities.

Cameron Hammond, Senior Vice President of Global Field Technology Services at Hyatt, expressed enthusiasm for the transition, noting, "By moving to OPERA Cloud and extending our long-standing collaboration with Oracle, we will provide our operators with a modern, secure platform that enhances efficiency and elevates the guest experience."

Through this integration, Hyatt will also gain the ability to deliver personalized services by understanding guest preferences across its properties. The implementation of Oracle OPERA Cloud PMS empowers Hyatt to scale its operations, enhancing the experience for both guests and staff while providing robust tools for financial planning and operational efficiencies.

Alex Alt, Executive Vice President and General Manager of Oracle Hospitality, commented, "With OPERA Cloud, Hyatt can drive innovation and adapt quickly to the unique needs of each guest and property, enhancing service and operational flexibility."

The adoption of OPERA Cloud PMS is part of Hyatt’s commitment to leveraging technology for seamless operations, long-term cost savings, and continuous improvements in guest satisfaction.

For more information about Hyatt Hotels Corporation and Oracle, please visit their respective websites at www.hyatt.com and www.oracle.com.