Hyatt's India Expansion: Embracing New Trends for Hospitality Success

Hyatt's India Expansion: Embracing New Trends for Hospitality Success

By Author

Published on August 11, 2023

In the ever-evolving landscape of the hospitality industry, staying ahead requires embracing innovation and adaptability. This perspective comes from Kadmbini Mittal, the Regional VP of Commercial for India and Southwest Asia at Hyatt. With over 40 years of presence in India, Hyatt is celebrating its legacy by embarking on an expansion journey, aiming to add over 10,000 keys by 2023.

A Focus on Expansion and Diversity

Mittal highlights the brand's plan to introduce the Hyatt Centric and Hyatt Place brands in Uttarakhand, showcasing a commitment to diversify its portfolio. The introduction of the "jdV by Hyatt" brand further emphasizes this strategy. The goal is ambitious: to exceed 50 Hyatt-branded properties in India by the end of 2023.

Trends and Challenges in the Hospitality Industry

Mittal also sheds light on emerging trends in the industry. The rise of experiences like workcations, staycations, and weekend getaways have gained immense popularity. Additionally, major events like the G20 and World Cup contribute to a surge in demand, driving up room rates in key business cities.

Tailored Weddings and MICE Offerings

Hyatt's success story extends to its tailored weddings segment, witnessing remarkable growth. "The recent launch of Perfectly Yours exemplifies Hyatt's expertise in curating dream weddings. In the MICE realm, Hyatt provides versatile venues equipped with modern technology and dedicated event planners to cater to an array of event requirements," Mittal said.

Commitment to Inclusion and Sustainability

"The global ESG platform 'World of Care' and its focus on meaningful change within the industry and The brand's diversity business resource groups, including Women@Hyatt, underscore the brand's commitment to fostering an inclusive workplace. The 'Change Starts Here' commitment sets actionable goals for DE&I by 2025, with a focus on doubling the representation of women at Hyatt globally," Mittal concluded.

Hyatt's Ambitious Expansion Plans

Sunjae Sharma, Managing Director for India & Southwest Asia at Hyatt Hotels Corporation, reaffirms India's significance as a key market. “Hyatt has consistently regarded India as a priority market. Our approach has always been prudent, ensuring that we introduce our brands in locations already popular among travelers or in demand. Our objective is to establish a diverse presence across cities, encompassing multiple brands,” Sharma explains.

As the hospitality industry continues to evolve, Hyatt's commitment to innovation, expansion, diversity, and inclusion ensures that it remains at the forefront of delivering exceptional experiences for travelers and guests in India and beyond.

Image Source: Hyatt Hotels


Taiwan Tourism Reports 22% Growth in Indian Arrivals, Expands Outreach with Kochi and Kolkata Events

Taiwan Tourism Reports 22% Growth in Indian Arrivals, Expands Outreach with Kochi and Kolkata Events

By Manu Vardhan Kannan

Published on September 12, 2025

Taiwan Tourism Administration (TTA) has reported strong growth in Indian visitor arrivals, with numbers rising by 22.01% between January and May 2025. Building on this momentum, TTA has intensified its India engagement through recent trade and educational seminars in Kochi and Kolkata.

The events, held in partnership with Singapore Airlines and Thai Airways, aimed to strengthen Taiwan’s positioning as a destination for high-end leisure, FIT, and MICE travellers. In Kochi, TTA hosted its first-ever trade seminar in the city, attended by around 30 leading travel agents and tour operators. The session highlighted Taiwan’s diverse tourism offerings, with special focus on MICE opportunities, supported by Taiwanese destination management companies Top Holidays and Apple Travel Services.

In Kolkata, TTA organised its first major post-pandemic roadshow in eastern India, supported by Thai Airways. With around 50 agents in attendance, the session showcased Taiwan’s potential as a leisure and corporate travel hub. West Bengal, being one of India’s strongest outbound markets, was identified as a key region for partnership building and market expansion.

“India is a very diverse market and there are tremendous opportunities to exploit across the country. The two events were strategic extensions of our engagement programme in India over the last year and a half. Kochi gave us the opportunity to penetrate South India, whereas Kolkata was our first post-pandemic push into East India, particularly West Bengal,” said Paul Shih, Director, TTA Singapore Office.

Since its return to India in January 2024, Taiwan has achieved impressive post-pandemic growth, with arrivals rising 20.81% in 2024 and continuing the trend with over 22% growth in early 2025. Shih added that TTA is committed to a long-term strategy of positioning Taiwan as a premier destination for HNI, FIT, incentive, and luxury corporate travellers through stronger collaborations with airlines and travel agencies.

As part of its broader plans, TTA is also working on introducing new tourism products, including golf tourism, to appeal to the evolving preferences of Indian travellers. With strategic trade activations across multiple regions, Taiwan aims to accelerate growth in visitor arrivals and build deeper, long-lasting partnerships in the Indian market.


Hilton Kathmandu Burned Amid Widespread Unrest in Nepal

Hilton Kathmandu Burned Amid Widespread Unrest in Nepal

By Manu Vardhan Kannan

Published on September 11, 2025

Kathmandu witnessed a devastating blow to its hospitality sector as Hilton Kathmandu, the city’s tallest hotel, was destroyed by fire amid violent protests against alleged corruption and social media restrictions. Demonstrators set fire to the hotel during escalating clashes, leaving its glass façade a charred skeleton against the city skyline.

The protests also targeted government buildings and the residences of political leaders, spreading chaos across Kathmandu. Hilton Kathmandu’s destruction is particularly significant as it symbolized Nepal’s aspirations to elevate its hospitality industry to international standards.

Constructed by the Shanker Group, the hotel broke ground in 2016 and officially opened in July 2024 after several delays. Its modern design featured vertical glass fins inspired by Buddhist prayer flags that shifted hues with light, offering world-class amenities including restaurants, a spa, event spaces, and a rooftop bar overlooking the Himalayas.

With an investment of approximately ₹8 billion, Hilton housed 176 rooms and multiple banquet halls. Designed as an “immediate occupancy” building, it incorporated seismic safeguards crucial for Nepal’s earthquake-prone terrain. The fire not only destroys a physical landmark but also represents a major setback for Kathmandu’s tourism and luxury hospitality ambitions.


Tourists Stranded in Nepal as Gen Z Protests Force Kathmandu Airport Shutdown

Tourists Stranded in Nepal as Gen Z Protests Force Kathmandu Airport Shutdown

By Manu Vardhan Kannan

Published on September 11, 2025

Hundreds of tourists from India and other nations are stranded in Nepal as Kathmandu Airport remains closed due to violent protests led by Gen Z against alleged corruption and the controversial social media ban imposed by the Oli government.

What started as a peaceful youth-led movement quickly escalated into violent clashes with security forces, resulting in several deaths. Demonstrators also attacked top politicians and set fire to their homes, prompting authorities to shut down airports and block major highways.

Tourists who had travelled for vacations are now trapped. A group from Navi Mumbai, visiting the Pashupatinath Temple, shared their distress: “We arrived on September 8, and the next day protests erupted. We are confined to our hotel and are extremely scared,” said one traveler.

The Indian Embassy has assured citizens that arrangements are underway for their safe return but has advised them to stay indoors until the situation stabilizes.

Foreign tourists are also affected. A German visitor reported, “Yesterday I saw a lot of smoke from hotels being set on fire. Innocent people are dying. It’s very sad. I hope everything will return to normal soon.”

Another member of the German group said, “We are safe, but we hope to leave tomorrow. The situation is unfortunate.”

With the protests continuing and uncertainty prevailing, stranded tourists anxiously await safe passage, as authorities work to restore order and ensure their evacuation.

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