Hyatt's Strategic Growth in Europe, Africa, and the Middle East: A New Chapter Unveiled

By Author

Published on January 30, 2024

Hyatt Hotels Corporation (NYSE: H) is poised for a significant transformation in the hospitality sector across Europe, Africa, and the Middle East (EAME) with an ambitious growth plan outlined for 2024 and beyond. This strategic move follows an exceptional year of deal signings in 2023, as Hyatt aims to solidify its standing as the preferred brand for guests, customers, and owners.

The company reports a record-breaking pipeline, boasting 127,000 rooms globally as of year-end 2023, constituting nearly 40% of its existing portfolio. Noteworthy markets in focus include Spain, the United Kingdom, Italy, Portugal, and Greece.

As part of its strategic brand expansions, Hyatt introduces AluaSoul Costa Adeje and Palace de Muro. AluaSoul Costa Adeje, slated for a late 2024 opening, is positioned as an Inclusive Collection resort in Tenerife. Simultaneously, Palace de Muro, set to open in 2024, represents a Destination by Hyatt property located in Alcúdia, Mallorca.

These planned projects in Spain, under the ownership of Stoneweg, mark a collaborative effort to drive brand growth in the region. AluaSoul Costa Adeje, featuring 226 rooms, promises a vibrant experience on the Adeje coast in Tenerife, catering to guests seeking a lively and enjoyable getaway. Palace de Muro, with 184 rooms, offers a tranquil retreat near the Albufera natural park, tailored to guests' every need.

Miguel Casas, Managing Director of Stoneweg Hospitality, expresses enthusiasm about these collaborations, emphasizing dedication to growth and excellence in hotel experiences. The joint projects not only strengthen Hyatt's brand presence in the region but also signify the realization of exceptional visions for guests.

Hyatt places a strategic focus on the growing popularity of the all-inclusive segment, intending to expand its Inclusive Collection in 2024. Key openings include Dreams Madeira Resort, Spa & Marina, and Zoëtry Halkidiki Resort & Spa, reflecting the commitment to meeting the evolving preferences of travelers.

The EAME pipeline encompasses over 70 properties across Hyatt's diverse brand collections. The Timeless Collection, marked by significant expansion in 2024, reinforces Hyatt's presence in key primary markets. This includes two additions to the Park Hyatt brand, following the notable opening of Park Hyatt Marrakech in December 2023. Additionally, select service brands such as Hyatt House and Hyatt Place continue to facilitate Hyatt's entry into secondary markets.

The Boundless Collection, featuring four Thompson Hotels properties, including the recently opened Thompson Madrid, aims to deliver best-in-class offerings and unique experiences. In the realm of the Inclusive Collection, luxury all-inclusive resorts continue to offer immersive and elevated experiences, aligning with the changing preferences of travelers.

Hyatt's strategic expansion plan in EAME represents a transformative era in the travel industry. It underscores the company's commitment to delivering exceptional experiences, adapting to evolving guest preferences, and capturing the allure of the growing all-inclusive segment. This bold move promises an exciting chapter for both Hyatt and its guests, reinforcing its position as a preferred hospitality brand in key markets.

Lords Hotels & Resorts Strengthens Gujarat Presence with Four New Signings

By Manu Vardhan Kannan

Published on December 27, 2024

Lords Hotels & Resorts has announced the signing of four new properties in Gujarat, taking its total presence in the state to 28 hotels. This strategic expansion highlights the group's unwavering commitment to offering premium hospitality in one of India's most dynamic regions.

The newly signed properties include:

Lords Inn Sanand: A 61-room hotel scheduled to open by July 2025.
Lords Studio Inn Kodinar: A boutique property with 23 rooms, opening in October 2025.
Lords Inn Una: Featuring 40 rooms, set to welcome guests by December 2025.
Lords Inn Gir: Offering 44 rooms, projected to open in 2026.

These hotels promise thoughtfully designed amenities, including banquet facilities and multi-cuisine restaurants that embrace local culinary traditions. With a focus on providing unforgettable experiences, each property is tailored to meet the needs of both business and leisure travelers.

Pushpendra Bansal, Chief Operating Officer of Lords Hotels & Resorts, shared his excitement, stating, "We are thrilled to announce the signing of four hotels in Gujarat, a state celebrated for its rich culture, vibrant heritage, and thriving ecosystem. These signings reflect the strong momentum our brand has built over the years."

He further added, "We remain committed to upholding the legacy of the Lords brand as we continue our journey toward success."

With these additions, Lords Hotels & Resorts now manages a portfolio of 70 hotels and over 3,000 keys across three countries. As the brand grows, its core philosophy of delivering "True Value Hospitality" remains steadfast, ensuring exceptional guest experiences across all its properties.

OYO Faces Rising Turmoil: Layoffs, Legal Troubles, and Hotelier Backlash

By Nishang Narayan

Published on December 26, 2024

The troubles for OYO, one of India’s most prominent unicorn startups, continue to escalate. According to an Economic Times report, the company plans to lay off 2,000 employees by the end of January as part of its cost-cutting measures, which also include automation of processes. While OYO touts itself as one of the “best places to work,” the planned layoffs come amidst mounting internal and external challenges.

An OYO spokesperson stated, “OYO continuously tracks performances of individuals, and depending on the results and the individual’s interests, we may replace some candidates after giving them the opportunity to go through a performance improvement programme.” However, layoffs are just one part of the growing crisis the company faces.

Backlash from Hotel Owners

OYO’s problems extend beyond its workforce. The startup is under fire from hotel owners across various markets for unpaid dues and unfavorable contract terms. In India, the dissatisfaction has even led to legal action. Recently, a Bengaluru hotelier filed a cheating case against OYO founder Ritesh Agarwal and six others, alleging non-payment of INR 7 lakh per month since May 2019.

Globally, similar issues persist. In the United States, hotel owners have raised concerns about OYO’s partner management system, citing its inefficiency and failure to meet payment commitments. In Japan, Yahoo terminated its partnership with OYO due to increasing complaints from hotel owners. Even in China, where OYO claims to be one of the largest hotel chains, property owners report receiving lower payments than initially promised.

Regulatory Scrutiny

Adding to its woes, OYO is also under investigation by the Competition Commission of India (CCI). The probe focuses on a commercial agreement between OYO and MakeMyTrip, examining whether the partnership creates an unfair dominant position in the market.

Global Troubles Continue

The startup’s ambitious expansion into the US market has not been smooth, with several hotel owners expressing dissatisfaction with OYO’s operations. The issues of unpaid dues and operational inefficiencies seem to mirror the problems reported in other markets.

Despite these challenges, OYO continues to assert its commitment to growth and operational excellence. However, the growing dissent from hotel owners, legal battles, and regulatory scrutiny highlight a critical need for the company to address its operational inefficiencies and rebuild trust with its partners.

With these mounting issues, the road ahead for OYO appears increasingly complex. Will the unicorn be able to navigate these turbulent waters, or is its ambitious expansion strategy taking a toll on its foundational stability?

Mahakumbh 2025 Welcomes First Upscale Hotel: Regenta Evolife Dome City

By Nishang Narayan

Published on December 26, 2024

Royal Orchid Hotels Ltd. (ROHL) is all set to elevate the hospitality experience during Mahakumbh 2025 with the launch of Regenta Evolife Dome City, a one-of-a-kind upscale pop-up resort in Prayagraj. Strategically situated near the main bathing point and activity areas of the Mahakumbh Mela, this luxury offering will cater to international and domestic travelers looking for premium accommodations during the world’s largest religious gathering.

A Unique Hospitality Milestone

Scheduled to open on 15th January 2025, Regenta Evolife Dome City will feature a variety of accommodations, including luxurious tents and architecturally stunning domes. These unique domes not only offer a serene retreat but also provide guests with immersive stargazing opportunities. Complementing this are wellness activities such as yoga and meditation, a private beach for intimate ceremonies, and curated culinary experiences.

Exclusive Services for Memorable Stays

Guests at Regenta Evolife Dome City can enjoy a host of exclusive offerings, including complimentary airport transfers, meals tailored to preferences, and boat rides. The resort aims to blend spiritual enrichment with recreational luxury, making it a preferred destination for those attending Mahakumbh 2025.

Reimagining Spiritual Hospitality

Arjun Baljee, President of ROHL, shared his vision, stating, “2024 was the year we began redefining our hospitality brands, and 2025 is when we execute those plans. Mahakumbh 2025 provides the perfect stage to showcase Regenta Evolife Dome City, combining quality accommodations and unparalleled service in a spiritual epicenter.”

Meeting a Growing Demand for Luxury Accommodations

Mahakumbh 2025 is expected to attract an unprecedented 400 to 450 million visitors. Despite its spiritual significance, Prayagraj has long faced a shortage of high-quality accommodations for international tourists. Regenta Evolife Dome City aims to address this gap, offering world-class hospitality during this iconic event.

Collaboration and Innovation

Highlighting the collaborative effort, Mr. Alok Chauhan, the project’s developer, said, “We are thrilled to partner with ROHL to create this one-of-a-kind upscale property. With our excellence in dome architecture and Regenta’s signature hospitality, we aim to make every visitor’s stay unforgettable.”

Discover Prayagraj

Prayagraj, located at the confluence of the Ganges, Yamuna, and Sarasvati rivers, holds immense spiritual significance. As one of the four cities to host the Kumbh Mela, the city attracts millions of pilgrims, history enthusiasts, and tourists. Its rich heritage, ancient temples, and historical monuments make Prayagraj a must-visit destination during the Mahakumbh.

About Royal Orchid & Regenta Hotels

With over 110 hotels across India, Royal Orchid Hotels Ltd. is one of India’s fastest-growing hospitality chains. The Regenta brand extends its offerings to discerning travelers through categories like Regenta Resort, Regenta Inn, and more, combining convenience, affordability, and luxury.

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