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By Author
Published on November 2, 2023
In the world of air travel, passengers are the heart of the journey. Understanding what makes their hearts tick is crucial for the industry. This year, the International Air Transport Association (IATA) conducted its 2023 Global Passenger Survey (GPS), and the findings are eye-opening.
Passengers Embrace Technology for a Speedier Journey
The days of long, tedious booking processes and slow-moving airport lines might soon be a thing of the past. The survey revealed that travellers are all about speed and convenience. They're not just willing but eager to adopt new technologies like biometrics to make their journey smoother. Imagine walking through the airport without juggling multiple documents – that's the future passengers are asking for.
Booking Made Easy: Travelers' Preferences
When planning a trip, passengers prefer simplicity. They like to start their journey from an airport close to their home, prioritising convenience over ticket prices. Also, a majority prefer to deal directly with airlines for bookings. But that's not all. They crave transparency and easy access to optional products and services. Think of it like shopping online; passengers expect the same level of clarity and simplicity.
Payments: A Quest for Convenience
It turns out, when paying for tickets, convenience tops the list. While credit and debit cards are the most popular methods, there’s a rising trend in using digital wallets, especially in the Asia Pacific region. And, let’s not forget those who prefer direct bank transfers, particularly in Africa and the Middle East. IATA’s response? Introducing IATA Pay for a seamless bank account debiting system.
The Visa Challenge: Simplification Is Key
Complex visa requirements are a significant turn-off for travellers. The majority wish for a hassle-free online visa process and are willing to share their immigration information for faster airport procedures. This is a call for governments to streamline their visa processes, making travel more accessible and less intimidating.
Airport Processes: The Need for Speed
At the airport, every minute counts. Passengers want to breeze through the airport, especially when they're travelling light. The interest in off-airport processing, like immigration and baggage check-ins, is rising. There's also a strong inclination towards programs for trusted travellers to speed up security screenings.
Baggage Handling: Flexibility and Control
Passengers are looking for more options in baggage handling, like home pick-up and delivery services. They also want the ability to track their luggage, reflecting a growing interest in self-service and digital solutions.
The Rise of Biometric Identification
Confidence in biometric identification is soaring. Many passengers prefer it over traditional passports and boarding passes. There's a strong sentiment for securing personal data, but the overall trend is towards embracing biometrics for a more streamlined travel experience.
A Future of Streamlined Travel
IATA’s One ID initiative is at the forefront of this transformation. It’s about using biometrics to eliminate queues and make air travel a breeze. This initiative, combined with IATA’s efforts to digitise pre-travel authorizations, is setting the stage for a radically improved travel experience.
The survey paints a clear picture: passengers are yearning for a faster, more convenient, and technologically advanced air travel experience. The industry is listening and evolving, marking the beginning of a new era in air travel.
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By Manu Vardhan Kannan
Published on November 9, 2025
Wonderla Holidays Ltd. has announced its financial results for the second quarter and half year ended September 30, 2025, marking its best-ever Q2 performance in company history. The remarkable results highlight record revenues, strong footfall growth, and a sharp increase in profitability.
The company reported a 12% year-on-year rise in footfalls to 5.05 lakh visitors, with total income up 24% YoY at ₹88.52 crore and EBITDA soaring eightfold to ₹7.48 crore.
Parkwise, the company registered footfalls of 1.96 lakh in Bengaluru, 1.92 lakh in Kochi, 0.93 lakh in Hyderabad, and 0.24 lakh in Bhubaneswar, reflecting consistent performance across locations.
Commenting on the results, Arun Chittilappilly, Executive Chairman and Managing Director of Wonderla Holidays Ltd., said,
“This quarter marks a defining moment in Wonderla’s journey, as we achieved our best-ever Q2 performance with record revenues, footfalls, and a sharp improvement in profitability. A 24 percent year-on-year growth in total income and an 8X jump in EBITDA highlight the resilience of our business model and the power of the Wonderla brand.”
He added that the strong results were driven by effective branding and footfall-driving campaigns, alongside enhanced digital sales strategies, which now contribute to half of total bookings. The company’s investments in technology, operational efficiency, and customer convenience have played a vital role in driving this growth.
Chittilappilly also noted that new offerings like “Isle by Wonderla” continue to strengthen guest engagement and diversify the company’s revenue base.
“Looking ahead, we remain excited about the next phase of expansion. Work on our Chennai Park is progressing rapidly, and we’re on track to announce the launch by December 2025. With strong fundamentals, expanding capacity, and a trusted brand, we’re confident of sustaining our momentum and delivering long-term value to both our guests and shareholders,” he said.
With this milestone quarter, Wonderla Holidays continues to reinforce its leadership in India’s amusement park sector through innovation, guest experience, and strategic expansion.
By Hariharan U
Published on October 27, 2025
Wyndham Hotels & Resorts reported its Q3 2025 financial results, showing steady growth across operations and financial metrics. Global system-wide rooms increased 4% year-on-year to 855,400, including 503,400 in the U.S. and 352,000 internationally, while the company awarded 204 new development contracts, up 24% from Q3 2024. The global development pipeline grew 4% to 257,000 rooms, with roughly 70% in midscale and above segments and 58% internationally.
Ancillary revenues rose 18% compared to the same period last year. Net income climbed 3% to $105 million, and adjusted net income reached $112 million, with diluted EPS increasing 5% to $1.36 and adjusted diluted EPS up 5% to $1.46. Adjusted EBITDA grew 2% to $213 million, while global RevPAR declined 5% in constant currency, mainly due to softer results in Asia Pacific and Latin America, partially offset by gains in EMEA and Canada.
Wyndham generated $86 million in net cash from operating activities and $97 million in free cash flow, ending the quarter with $70 million in cash and total liquidity of about $540 million, maintaining a net debt leverage ratio of 3.5x. In October 2025, the company refinanced its $750 million revolving credit facility, extending maturity to 2030, increasing capacity to $1 billion, and reducing borrowing costs by 35 basis points. Shareholder returns included the repurchase of 830,000 shares for $70 million in Q3 and year-to-date buybacks of 2.5 million shares for $223 million, alongside $31 million in dividends.
Looking ahead, Wyndham expects full-year global room growth of 4–4.6%, global RevPAR change of -3% to -2%, fee-related revenues of $1.43–$1.45 billion, adjusted EBITDA of $715–$725 million, adjusted net income of $347–$358 million, and adjusted diluted EPS of $4.48–$4.62, while maintaining a focus on portfolio expansion, strengthening its development pipeline, and delivering consistent shareholder value amid evolving industry conditions.
Published on October 26, 2025
Alaska Air Group reported strong financial results for the third quarter of 2025, posting a GAAP net income of $73 million and adjusted earnings per share of $1.05. The airline’s growth is being fueled by new nonstop routes from Seattle to London and Reykjavik, set to launch in May 2026, and the introduction of the Atmos Rewards loyalty program, which exceeded premium credit card sign-up expectations.
In a major technological upgrade, Alaska Air is installing Starlink high-speed Wi-Fi across its fleet, offering complimentary access to Atmos Rewards members. The company is also progressing with the integration of Hawaiian Airlines and advancing its Alaska Accelerate strategy, aiming for significant growth and profitability by 2027.
Analysts have assigned a Hold rating on ALK stock with a $49.00 price target, citing strong financial recovery but noting bearish technical indicators and increased leverage as potential risks. The airline continues to focus on expanding its global reach and enhancing customer loyalty through strategic partnerships and its Atmos Rewards program.
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