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By Author
Published on March 8, 2024
In a significant move to modernise and improve the hospitality experience, IHG Hotels & Resorts has chosen eTip as its digital tipping provider. This partnership marks a pivotal step towards enhancing the financial wellbeing of hotel employees and offering guests a modern, cashless way to express gratitude for service excellence.
eTip, a frontrunner in digital tipping and financial solutions, is now set to bring its contactless tipping solution to over 6,000 IHG franchises and managed properties, including restaurants and bars. This integration is anticipated to not only streamline the tipping process but also significantly boost the income of service staff by an average of $2 per hour, according to the company.
Nicolas Cassis, co-founder and CEO of eTip, highlighted the synergy between IHG's commitment to leveraging technology for exceptional experiences and eTip's mission to empower service employees financially. "IHG truly embodies the concept of a hotel group that understands how great technology powers exceptional experiences... We’re proud to have been chosen as a key part of that strategy," Cassis stated.
eTip's advanced payment system is designed to accommodate all payment scenarios for tipped workers at IHG locations, promising a user-friendly, secure, and compliant experience. Guests can express their appreciation through various payment methods, making the act of tipping more accessible and straightforward than ever.
The platform eliminates the need for mobile app downloads or login credentials. Instead, guests can simply scan a QR code or use a 'tap to tip' feature through an NFC-enabled QR code to leave a tip. This innovation allows service staff to receive tips directly into their bank accounts instantly via Visa Direct, offering immediate financial benefits without the traditional wait for payroll processing.
Furthermore, eTip integrates seamlessly with existing point-of-sale systems in restaurants and bars, providing enterprise-grade reporting for businesses. This feature offers valuable insights into tipping trends, staff performance, and overall guest satisfaction, enabling better management decisions and enhancing the service quality.
Last month, eTip expanded its reach through an exclusive partnership with Shamin Hotels, allowing guests at Shamin's 76 properties to tip over 3,000 associates easily. This move, along with the partnership with IHG Hotels & Resorts, underscores the growing demand for digital tipping solutions in the hospitality industry, aiming to foster a culture of gratitude and financial empowerment for service staff.
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Published on October 27, 2025
In today’s hospitality world, cleanliness and sustainability are the cornerstones of guest trust. Addressing this growing need, Palaniappa Electronics introduces the Thermostar Steam Cleaning System, a powerful, chemical-free cleaning solution that is transforming hygiene maintenance across India’s leading hotels.
Harnessing the natural power of superheated dry steam, Thermostar ensures deep sanitization without a single drop of detergent. In hotel kitchens, it cuts through stubborn grease, oil, and grime on cooking equipment, trolleys, and storage areas, leaving every surface spotless and hygienic. Beyond kitchens, it revitalizes carpets, upholstery, and bathrooms, effortlessly removing stains, scaling deposits, and odors while restoring original shine and freshness.
What sets Thermostar apart is its eco-friendly, cost-efficient, and odor-free cleaning process. By eliminating the use of chemicals, it safeguards both the environment and the health of guests and staff, an essential factor for hotels striving to align operations with sustainable standards.
For General Managers, Executive Housekeepers, and Chefs, Thermostar is not just another cleaning tool. It is a strategic investment in hygiene excellence and operational efficiency.
Behind this innovation stands Palaniappa Electronics, a trusted name in the electronics industry for over twenty-one years. With a strong presence across South India, the company is the authorized distributor for Samsung, JVD, and over eighteen global brands. It caters to hotels, hospitals, and educational institutions with a comprehensive portfolio that includes TVs, displays, laundry equipment, dishwashers, refrigerators, and more.
Under the guidance of Mr. Muthu Solaiappan, Head of Operations, Palaniappa Electronics continues to strengthen its position as a reliable partner for the hospitality sector, combining technology, sustainability, and service excellence.
To experience the power of steam cleaning, request a Thermostar demo today and discover how it can redefine your hotel’s standard of clean.
muthu@palaniappagroup.com | +91 90030 45685
By Hariharan U
Published on October 25, 2025
Technogym has launched its latest innovation, the Technogym Checkup, an AI-based assessment station that redefines how fitness and wellness are personalised. Designed to measure both physical and cognitive parameters, the system helps users understand their current health profile and prescribes a targeted training plan that evolves over time.
Starting with a detailed analysis of physical and functional conditions, Technogym Checkup uses artificial intelligence to determine your Wellness Age, a number that reflects how fit your body truly is. Based on this, the system recommends a precision training programme that adjusts automatically as your performance and lifestyle improve.
Once you log in through the Technogym App, the Checkup conducts accurate tests to evaluate body composition, balance, mobility, strength, and even cognitive ability. All this data is processed by Technogym AI Coach, which transforms it into a personalised, data-backed fitness plan that’s easily accessible through the Technogym Ecosystem. Whether you’re training at home, at the gym, in a hotel, or even at work, your tailored programme is always within reach.
The innovation doesn’t just stop at personal fitness. The system’s ability to calculate your Wellness Age offers a clear, motivating metric to track progress helping users become not just fitter but younger in wellness terms. With its adaptive AI, the programme continually evolves to keep workouts aligned with your goals, ensuring better and faster results.
For gyms, wellness centres, and other industry operators, Technogym Checkup presents a powerful opportunity to offer next-generation fitness experiences. It allows them to deliver a smooth, personalised journey for every member, right from onboarding to ongoing progress tracking, while also driving customer loyalty and new business growth.
Founded in 1983, Technogym has long been recognised as a global leader in fitness, wellness, and sports innovation. With more than 2,500 employees and a presence in over 100 countries, the brand powers more than 85,000 wellness centres and 400,000 homes worldwide. Technogym also continues its legacy as the Official Supplier to the Paris 2024 Olympics, marking its ninth partnership with the Games, a testament to its reputation as the go-to choice for athletes and champions globally.
For more details, visit Technogym’s official website.
By Manu Vardhan Kannan
Published on October 24, 2025
Airbnb is enhancing its platform with new social features for Airbnb Experiences, designed to facilitate interaction among guests before, during, and after their activities. The updates also include improvements to search, maps, payments, AI-powered support, and host tools to better manage listings and pricing ahead of the busy winter travel season.
The social features aim to strengthen connections between guests. A survey in India revealed that over 90% of respondents wanted to learn more about fellow guests before booking. In response, Airbnb now displays attendee information, including locations, and allows guests to message each other during and after experiences. The Connections section in the Airbnb profile tab also helps users reconnect with past contacts, while maintaining full privacy control over profile sharing and messaging permissions.
To enhance discovery, Airbnb has expanded search results to include homes slightly outside original criteria and introduced updated maps. Users can filter by landmarks, attractions, restaurants, and more, with future plans to add satellite, street, and transit views. The Reserve Now, Pay Later option lets guests reserve eligible stays without upfront payment, initially launched in the U.S. and slated for global expansion.
Airbnb’s AI assistant has been upgraded for smarter, personalised support in English, Spanish, and French across the U.S., Mexico, and Canada. The assistant can recognise users, reservations, or listings, offering faster responses and allowing common tasks like cancellations or date modifications directly in the chat interface.
Hosts gain new tools for flexibility and insight, including setting different cancellation policies for specific periods, receiving advanced price recommendations, and planning for seasonal trends. In the following year, hosts will also be able to view year-on-year earnings trends and compare seasonal performance through a redesigned dashboard.
These updates aim to create a more seamless and engaging experience for both guests and hosts, combining social connection, flexible payments, and smarter management tools across Airbnb’s platform.
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