IHG Hotels & Resorts Appoints Kapil Vig as General Manager of Crowne Plaza Lucknow

IHG Hotels & Resorts Appoints Kapil Vig as General Manager of Crowne Plaza Lucknow

By Manu Vardhan Kannan

Published on September 17, 2025

IHG Hotels & Resorts has announced the appointment of Mr. Kapil Vig as the new General Manager of Crowne Plaza Lucknow, marking an important milestone as the 50th IHG property in India.

Mr. Vig brings with him nearly three decades of experience in the hospitality industry, having served in leadership positions across various renowned hotels within the IHG portfolio and other leading international hotel brands. His proven expertise in operations, guest-centric service, and team leadership positions him well to elevate Crowne Plaza Lucknow’s reputation as a leading 5-star destination.

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Speaking about his new role, Mr. Kapil Vig said,

“I am delighted to take on the role of General Manager at Crowne Plaza Lucknow. This hotel is an important milestone as IHG’s 50th property in India, and I look forward to working with the team to deliver exceptional guest experiences while strengthening the hotel’s position as a leading 5-star destination in the city.”

A graduate of IHM Ahmedabad with a Diploma in Hotel Management, Mr. Vig is recognized for his ability to drive excellence, build high-performing teams, and consistently enhance guest satisfaction.

Under his leadership, Crowne Plaza Lucknow is expected to set new benchmarks in luxury hospitality, offering memorable experiences to guests while reinforcing IHG’s commitment to growth and service excellence in India.


Reliance Consumer Products Appoints Deepak Bisht as Deputy Manager – HORECA, Uttarakhand

Reliance Consumer Products Appoints Deepak Bisht as Deputy Manager – HORECA, Uttarakhand

By Manu Vardhan Kannan

Published on July 16, 2026

Reliance Consumer Products Limited (RCPL) has announced the appointment of Deepak Bisht as Deputy Manager – HORECA, Uttarakhand, further strengthening its presence in the hospitality and food service segment.

An alumnus of Amrapali Institute of Hotel Management, Haldwani, Uttarakhand, Deepak brings more than a decade of experience across hospitality operations and HORECA business development.

He began his career in 2014 as a bartender at The Westin Pune before joining JW Marriott Bengaluru as a Bar Executive. In 2017, he moved to Jaipur Marriott, followed by a role as Assistant Bar Manager at The Lalit Ashok Bengaluru in 2018.

In 2021, Deepak took up an international assignment with Le Méridien Dubai as Bar Incharge. Returning to India in 2023, he joined Royal Orchid Hotels as Multi Outlet Manager, where he oversaw multiple food and beverage operations.

Before joining RCPL, he served as Business Development Manager – HORECA, Uttarakhand at Himmaleh Spirits, focusing on strengthening business relationships within the hospitality sector.

With his extensive experience across premium hotels and the beverage industry, Deepak is expected to play a key role in expanding RCPL's HORECA business in Uttarakhand.


Mercedes-Benz India Announces Key Leadership Changes Across Sales & Marketing

Mercedes-Benz India Announces Key Leadership Changes Across Sales & Marketing

By Hariharan U

Published on July 15, 2026

Mercedes-Benz India has announced a series of strategic leadership changes within its Sales & Marketing function, reinforcing the company's focus on enhancing customer experiences through real-time data, artificial intelligence, and integrated retail finance solutions. The organizational changes will come into effect from September 1, 2026.

As part of the new appointments, Nandita Godbole, currently General Manager – Digital Customer Unit, has been appointed Head of Marketing, succeeding Amrit Baid. Amrit Baid will take over as General Manager – Retail Finance & Pre-Owned Cars, while Jamsheed Bhadha, currently General Manager – Product Planning & Sales Planning, will transition to a new role within Mercedes-Benz in Dubai. Sanjay Kochar, presently General Manager – TEV & BEV Sales, will succeed Bhadha as General Manager – Product Planning & Sales Planning.

Commenting on the organizational changes, Brendon Sissing, Vice President – Sales & Marketing, Mercedes-Benz India, said, "Our people remain the driving force behind Mercedes-Benz's customer centricity and sustained success. These organizational changes reinforce our commitment to creating exceptional customer experiences using real-time data strategies, AI deployment, and integrated business capabilities, while building future-ready leaders by offering broader cross-functional exposure to our talents."

Nandita Godbole has held several leadership positions across Marketing, Retail Sales, and the Digital Customer Unit at Mercedes-Benz India. In her new role, she will focus on leveraging artificial intelligence, real-time data, and predictive insights to create more personalized and seamless customer experiences across every stage of the ownership journey.

Amrit Baid, who has successfully led Marketing and Customer Experience initiatives, including campaigns such as Dreams Day, Wish Box, and G-Tribe, will now lead the Retail Finance & Pre-Owned Cars business. Mercedes-Benz India said the appointment aligns with its strategy of integrating retail finance more closely into the customer journey. The company's retail finance portfolio has grown to over ₹15,000 crore and currently supports more than 50 percent of the vehicles retailed through financing programmes such as Star Agility.

The leadership changes reflect Mercedes-Benz India's continued emphasis on nurturing internal talent, strengthening cross-functional leadership, and accelerating innovation-led growth while delivering a more connected and customer-centric luxury automotive experience


Hyatt Centric Sector 17 Chandigarh Appoints Ajit Singh Gandhi as General Manager

Hyatt Centric Sector 17 Chandigarh Appoints Ajit Singh Gandhi as General Manager

By Manu Vardhan Kannan

Published on July 15, 2026

Hyatt Centric Sector 17 Chandigarh has announced the appointment of Ajit Singh Gandhi as its General Manager, effective July 1, 2026. In his new role, he will oversee the hotel's operations, commercial strategy, colleague culture, and guest experience while driving its continued growth as a leading lifestyle destination in Chandigarh.

With more than 20 years of experience in the hospitality industry, Ajit brings extensive expertise in hotel operations, commercial leadership, and talent development. Throughout his career, he has held leadership positions with prominent hospitality brands including The Oberoi Group, Taj Hotels, Marriott, and The Lalit, gaining experience across luxury, leisure, corporate, and MICE segments.

Before joining Hyatt Centric Sector 17 Chandigarh, Ajit served as General Manager at Hyatt Centric Dehradun, where he led the hotel with a strong focus on operational excellence, colleague engagement, and guest satisfaction. His contributions have been recognised with the Iconic General Manager of the Year 2025 award by Times Hospitality Icons, along with the Top 20 General Managers – People's Choice Awards in both 2024 and 2025.

At Hyatt Centric Sector 17 Chandigarh, Ajit will focus on enhancing the hotel's lifestyle positioning by delivering elevated guest experiences, introducing innovative food and beverage offerings, and strengthening the property's connection with Chandigarh's culture and social scene. He will also oversee the continued growth of the hotel's dining and nightlife venues, including KOYO KOYO, the contemporary Asian restaurant, and PVT LTD, the hotel's intimate speakeasy known for its innovative cocktails and immersive experiences.

Commenting on his appointment, Ajit Singh Gandhi said, "I am delighted to join Hyatt Centric Sector 17 Chandigarh, a hotel that reflects the energy, creativity and character of the city itself. I look forward to working alongside an incredibly passionate team to build on the hotel's strong foundation, create memorable experiences for our guests, and further strengthen its position as a destination of choice for both travelers and local patrons."

Ajit's appointment marks an important step in the hotel's continued evolution as it expands its lifestyle offerings for both travellers and residents of Chandigarh. Backed by his people-first leadership approach and operational expertise, Hyatt Centric Sector 17 Chandigarh aims to continue delivering fresh, memorable, and locally inspired experiences.

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