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By Author
Published on December 24, 2023
IHG Hotels & Resorts, a leader in the hospitality industry, has proudly unveiled its first Garner hotel in the United States, setting a new benchmark in the midscale hotel segment. This inaugural property, Garner Auburn – Seattle, located in the suburb of Auburn near Seattle, officially opened on December 18, 2023. The launch comes just three months after the official introduction of the Garner brand, highlighting IHG's rapid progress in expanding its portfolio.
The Garner Auburn – Seattle stands as a testament to the brand's appeal and potential in the midscale market. The hotel, featuring 95 rooms, underwent a swift conversion and reopening, demonstrating Garner's strong allure and revenue potential. IHG has designed the Garner brand to prioritize affordability while delivering all the essentials for a hassle-free stay. This includes a prime location, ensuring restful nights, and a commitment to consistent, top-tier service, catering to the needs of travelers looking for quality accommodations without the high costs.
Strategically located near various popular entertainment venues and business campuses, the Garner Auburn – Seattle is well-positioned to attract a diverse range of visitors. Its convenient location makes it an ideal choice for both leisure and business travelers, offering easy access to local attractions and corporate centers.
The hotel is operated under the ownership of S1 Hospitality Management, marking their debut within the IHG brand family. This collaboration is significant, as it brings together IHG's global hospitality expertise and S1 Hospitality Management's local market insights. Andy Cho, president of S1 Hospitality Management, expressed enthusiasm about the partnership, highlighting the Garner brand's suitability for capitalizing on the growing potential in the midscale market. He is confident that this hotel will set a high standard for guests seeking quality stays and serve as a model for future owners looking for a flexible conversion option in the hospitality sector.
Looking ahead, IHG has ambitious plans for the Garner brand. The company aims for global expansion starting in 2024, with projections of having 500 Garner hotels in the US within the next decade, and doubling that number by 2043. This expansion strategy underlines IHG's commitment to growing its presence in the midscale hotel segment, offering both guests and owners unique opportunities.
The introduction of Garner Auburn – Seattle is just the beginning of IHG's journey with its 19th brand. Jolyon Bulley, CEO – Americas, IHG Hotels & Resorts, praised the team's hard work in bringing the brand to life and the owners' enthusiasm for embracing this transformative offering in the midscale space. This debut is a significant step for IHG, showcasing its track record of successfully launching and growing brands in the competitive hospitality market.
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By Manu Vardhan Kannan
Published on October 26, 2026
Chocolate prices remain high across global markets, even as cocoa prices have eased from their record levels. The reason goes beyond the price of cocoa beans. Manufacturers are still dealing with expensive raw material contracts, rising production costs and uncertain future supplies, while consumers are becoming more cautious about how much they spend on chocolate.
The situation comes at an important time for the confectionery industry, with Halloween, Thanksgiving, Christmas and New Year driving demand for seasonal chocolates, gift boxes and festive treats. For manufacturers and chocolatiers, the challenge is to manage costs without pricing customers out of the market.
West African Supply Concerns Keep Cocoa Markets Uncertain
The cocoa crisis began with poor harvests in West Africa, where adverse weather and crop diseases affected production in major growing countries, including Ivory Coast and Ghana. The International Cocoa Organization (ICCO) estimated a global cocoa supply deficit of 489,000 tonnes for the 2023/24 season, reflecting the scale of the shortage. The supply shock pushed cocoa prices to unprecedented levels during the 2024–25 market crisis.
Although production has improved since then, fresh weather concerns are bringing uncertainty back to the market. A Reuters report published in October 2026 said Ivory Coast's main cocoa crop for the 2026/27 season could decline by around 17% to approximately 1.25 million tonnes, compared with 1.5 million tonnes in the previous season. Farmers and industry sources linked the outlook to dry conditions associated with El Niño and reduced use of fertilisers and pesticides.
The price movement reflects these concerns. According to the ICCO, its daily cocoa price stood at approximately US$5,901 per tonne on 20 October 2026. Although this is substantially below the market's record highs, the risk of another supply shortfall continues to influence expectations.
Why Retail Chocolate Prices Have Not Fallen
A decline in cocoa prices does not immediately translate into cheaper chocolate. Manufacturers often use forward contracts and hedging arrangements to manage ingredient costs, meaning the cocoa they process today may have been purchased when market prices were much higher. The timing of inventory consumption also delays the impact of lower commodity prices on production costs.
Mondelez International, the company behind brands including Cadbury and Oreo, said in its 2026 reporting that changes in cocoa market prices do not immediately affect its cost of goods sold because of hedging arrangements and the timing of inventory use. It also identified packaging, energy, transportation, labour and other ingredient costs as additional pressures on its business.
Retail prices therefore continue to reflect earlier supply pressures, alongside the broader cost of manufacturing, packaging and distributing chocolate. Companies also need to protect their margins while balancing affordability and customer demand.
The impact is visible in consumer markets. Chocolate prices across the European Union rose by 17.9% in 2025, the highest increase among the food categories covered in Eurostat's figures, according to Euronews. In the United States, the Bureau of Labor Statistics reported that candy and chewing gum prices were 8.1% higher year-on-year in August 2026, showing continued pressure across the wider confectionery category.
European Chocolatiers Face a Difficult Balance
For European chocolatiers, particularly those producing premium and artisan chocolates, the combination of expensive ingredients and price-sensitive customers has created a difficult business environment.
Smaller producers often work with premium couverture chocolate and higher cocoa content, leaving fewer opportunities to absorb cost increases without changing product prices. Raising prices can protect margins but may discourage purchases, while keeping prices unchanged can put pressure on profitability.
Large manufacturers are facing similar challenges. Lindt & Sprüngli raised its selling prices by 11.8% in the first half of 2026, but its volume and product mix declined by 7.5% during the period. In September, the company reduced its full-year organic sales growth forecast to 0–2%, from its earlier expectation of 4–6%, citing subdued consumer sentiment, greater price sensitivity and weaker demand in European markets.
These figures highlight the limits of repeatedly increasing prices. While higher selling prices can help offset expensive inputs, consumers may respond by buying less, choosing smaller products or switching to lower-priced alternatives.
Manufacturers and retailers may also adjust pack sizes, the composition of seasonal assortments, product recipes and promotional strategies. Such changes can help manage costs, although they may also alter the size, variety or ingredients of the products customers receive.
What to Expect During the Festive Season
The coming festive period will test the industry's ability to balance prices and demand. Chocolate is an important part of seasonal gifting, baking and entertaining, making it more than an everyday snack for many consumers.
Premium chocolate boxes, advent calendars, seasonal hampers and assorted gift packs could face particular pressure as brands try to maintain their appeal without pushing prices beyond what customers are willing to pay. Some shoppers may opt for smaller gift boxes, while others could choose biscuits, caramel-based treats, mixed confectionery or more affordable chocolate products.
Retailers and manufacturers will also need to decide how much to rely on discounts and promotional offers. While promotions can encourage purchases, businesses must consider the additional pressure they place on margins, especially when input costs remain uncertain.
The festive outlook will depend partly on how cocoa supplies develop during the current growing season. A stronger harvest could help ease market concerns over time, but further weather-related disruption in West Africa could renew upward pressure on cocoa prices just as seasonal demand peaks.
For now, chocolate manufacturers face a market in which lower cocoa prices have not yet translated into equivalent savings for consumers. The combination of earlier high-cost purchases, other production expenses and uncertain future supplies continues to shape retail pricing. As the festive season approaches, the industry's challenge is not simply to secure cocoa at a lower price, but to make chocolate affordable enough to sustain consumer demand while maintaining product quality and business profitability.
McDonald’s India North and East has introduced its Asia Chicken Campaign, bringing its global collaboration with South Korean music and fashion icon G-DRAGON to Indian customers. Spanning 13 Asian markets, the campaign introduces Korean-inspired flavours through a limited-period menu featuring Gochujang Butter Sauce, developed by McDonald’s Korea.
The collaboration brings together McDonald’s and G-DRAGON under the theme ‘ICON × ICON’, highlighting the growing influence of Korean food, music, fashion and popular culture. The campaign is currently available across North and East India for a limited period. At the centre of the campaign is Gochujang Butter Sauce, which combines the savoury character of gochujang with the creamy richness of butter. Inspired by Korea's traditional jang, or fermented sauce, heritage, the sauce offers a balance of mild spice, subtle sweetness and savoury flavours.
Developed by McDonald's Korea, the sauce serves as the common element across the campaign's participating markets. Each market has adapted its menu offerings to local tastes while retaining the Korean-inspired flavour profile.
Four Menu Options with Korean Gochujang Butter Sauce
In North and East India, customers can explore four menu options featuring the sauce:
McSpicy Paneer with Korean Gochujang Butter Sauce
McSpicy Chicken with Korean Gochujang Butter Sauce
Veg Surprise with Korean Gochujang Butter Sauce
Chicken Delite with Korean Gochujang Butter Sauce
The new offerings bring Korean-inspired flavours to familiar McDonald's menu items, giving customers different options to explore the sauce's combination of savoury notes, mild heat and creamy richness.
G-DRAGON Collaboration Extends Beyond the Menu
Beyond the food offerings, the Asia Chicken Campaign includes digital content and limited-period customer experiences across 13 Asian markets. A campaign film featuring G-DRAGON is being released across McDonald's India North and East social media channels. The collaboration also includes G-DRAGON Cards, available with McSpicy Chicken and McSpicy Paneer Meals for a limited period. The cards add a collectible element to the campaign, extending the partnership beyond the new menu offerings.
Through the campaign, McDonald's is bringing together menu innovation and popular culture, using Korean-inspired flavours and G-DRAGON's global presence to connect with customers across the region. With its combination of familiar menu favourites, Gochujang Butter Sauce and limited-period collectibles, the campaign introduces another Korean-inspired dining experience to McDonald's customers in North and East India.
InterContinental Chennai Mahabalipuram Resort has announced three key leadership appointments across its finance, front office and housekeeping departments. Sarath Kumar D joins the leadership team as Finance & Business Support Manager, Avik Roy Chowdhury takes on the role of Front Office Manager, and Debaraj Rout has been appointed Housekeeping Manager. Together, they bring extensive experience in hotel operations, financial management, guest services and team leadership.
Sarath Kumar D – Finance & Business Support Manager
Sarath Kumar D brings over a decade of experience in financial management, business planning and strategic operations across hospitality brands including IHG, Marriott and Accor. In his role as Finance & Business Support Manager, he oversees the resort's finance function, including budgeting, forecasting, compliance and financial strategy. He also works closely with senior leadership to support profitability and operational efficiency.
Throughout his career, Sarath has held progressive finance leadership positions at InterContinental Chennai Mahabalipuram Resort, Aloft Bengaluru Outer Ring Road, Fairfield by Marriott Chennai, Mercure Chennai and Club Mahindra Holidays & Resorts. His professional achievements include leading the financial management of a ₹25 crore property renovation, implementing PeopleSoft ERP to strengthen financial reporting and maintaining strong audit compliance. He has also consistently delivered financial planning aligned with business objectives.
Sarath holds an MBA in Finance and Marketing from Anna University. His expertise covers financial controls, statutory compliance, cost optimisation and process improvement, supported by an analytical approach and collaborative leadership style.
Avik Roy Chowdhury – Front Office Manager
Avik Roy Chowdhury brings over a decade of experience in front office operations, guest services and hotel leadership across IHG and Accor properties. As Front Office Manager, he leads the resort's front office team, focusing on guest satisfaction, service quality, operational efficiency and brand standards.
His career includes progressive leadership roles at Crowne Plaza Bengaluru Electronic City, Holiday Inn Chennai OMR, Holiday Inn Agra, Holiday Inn Goa Candolim, Novotel Kochi Infopark and voco Jim Corbett. Avik has received several professional recognitions, including the Star of the Year, Highest Upseller Award and Manager of the Quarter awards. As an IHG Certified Trainer and Brand Audit Champion, he has led quality audits, loyalty programmes, operational training and guest experience initiatives, contributing to hotel performance and brand compliance.
A graduate in Hotel Management from NSHM, Durgapur, Avik is known for his guest-first approach, collaborative leadership and focus on team development. His expertise in front office operations and quality assurance supports consistent service delivery and memorable guest experiences.
Debaraj Rout – Housekeeping Manager
Debaraj Rout brings over 13 years of experience in housekeeping operations, team leadership and hotel pre-openings across leading hospitality brands, including IHG and Marriott International. At InterContinental Chennai Mahabalipuram Resort, he leads the housekeeping department, focusing on cleanliness, service standards, operational efficiency and guest satisfaction.
His previous leadership roles include positions at Four Points by Sheraton Nashik, Aloft Bengaluru Whitefield, Holiday Inn Express & Suites Bengaluru OMR, Holiday Inn Express Bengaluru Yeshwanthpur and Holiday Inn & Suites Bengaluru. Debaraj has extensive experience in hotel pre-opening projects, establishing housekeeping operations, developing standard operating procedures, staff training, inventory management and quality assurance. His contributions have earned him several performance recognitions, including Best Manager and Best Department honours. He is also an IHG Departmental Trainer.
A diploma holder in Hotel Management, Debaraj is recognised for his disciplined management approach and commitment to continuous improvement. He emphasises attention to detail, effective people management and consistent service standards in maintaining a high-quality guest experience.
With these appointments across finance, front office and housekeeping, InterContinental Chennai Mahabalipuram Resort brings together professionals with experience in financial planning, guest services and operational management. Their expertise will support the resort's focus on service quality, operational performance and guest satisfaction.
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