Following the devastating terrorist attack in Pahalgam, which claimed at least 28 lives, Indian airlines have announced several measures to support tourists seeking to leave Kashmir. Air India and IndiGo will operate four additional flights from Srinagar to Delhi and Mumbai on Wednesday, April 23, 2025.

"In view of the prevailing situation, Air India will operate two additional flights from Srinagar to Delhi and Mumbai," the Air India  announced on X (formerly Twitter). IndiGo also confirmed the operation of two extra flights on the same route.

Meanwhile, Maharashtra Deputy Chief Minister Eknath Shinde requested Civil Aviation Minister K Rammohan Naidu to arrange special transport for the mortal remains of the deceased tourists from Srinagar to Mumbai. Minister Naidu assured that necessary steps would be taken immediately.

Air India will operate flights from Srinagar to Delhi at 11:30 AM and to Mumbai at 12:00 noon. It is also offering free rescheduling and full refunds for cancellations on Srinagar sectors until April 30, 2025.

IndiGo is offering waivers for cancellation and rescheduling, along with two additional flights, while Air India Express is allowing complete flexibility to reschedule travel or cancel flights with full refunds. Akasa Air has announced full refunds or no-penalty rescheduling for travel between April 23 and 29. SpiceJet has also extended similar waivers until the end of this month.

Online travel platform MakeMyTrip has stepped in to support travelers with flexible booking and cancellation assistance. "Our teams are working round the clock with airline and hotel partners to assist travelers during this difficult time," a MakeMyTrip spokesperson said.

Despite the aviation ministry’s efforts to control airfares, ticket prices remain high due to the sudden surge in demand. Many tourists reported facing difficulties finding affordable tickets, with economy fares from Srinagar to Delhi listed between Rs 11,000 and Rs 13,000, and flights to Mumbai priced even higher, touching Rs 21,000 to Rs 23,000 in some cases.

While airlines have added extra flights and offered waivers, the rising ticket costs have compounded the distress of travelers already shaken by the tragedy in Pahalgam.