Indian Travellers Can Now Use UPI to Book Experiences at Resorts World Sentosa

Indian Travellers Can Now Use UPI to Book Experiences at Resorts World Sentosa

By Manu Vardhan Kannan

Published on September 12, 2026

Indian travellers can now use their preferred UPI apps to book and pay online for attractions and experiences at Singapore’s Resorts World Sentosa (RWS), including Universal Studios Singapore. The new payment option follows a partnership between NPCI International Payments Limited (NIPL) and Singapore-based payment institution FOMO Pay.

The partnership was announced at the Global Fintech Fest 2026 in Mumbai on 9 September. It will also support the gradual expansion of UPI acceptance across participating merchants in FOMO Pay’s network, with Resorts World Sentosa among the first merchants to go live.

Indian visitors can use UPI through the RWS official website to book attractions and other experiences before travelling to Singapore. The development comes as Singapore continues to attract Indian visitors, with 1.2 million Indian visitors recorded in 2025.

Resorts World Sentosa is home to major attractions including Universal Studios Singapore, the Singapore Oceanarium and Adventure Cove Waterpark, along with hotels, dining, retail and entertainment experiences. The availability of UPI is expected to make the booking process more convenient for Indian travellers while also giving Singapore merchants access to India’s large digital consumer base.

“NIPL is committed to expanding UPI’s acceptance by building seamless, interoperable real-time payment ecosystems with leading financial institutions worldwide. Our partnership with FOMO Pay marks a significant milestone in this journey. With UPI now accepted on the Resorts World Sentosa website, Indian visitors can conveniently book and pay online using their preferred UPI apps when planning their visit to one of Singapore's most popular tourist destinations. This collaboration reinforces our commitment to making cross-border payments simpler, faster, and more accessible,” said Ritesh Shukla, managing director and CEO of NPCI International.

The partnership is also expected to support faster payments, better cash-flow management for merchants and reduced dependence on physical currency.

“India is one of Singapore's most important and fastest-growing visitor markets, and Indian consumers are among the most digitally savvy in the world. At FOMO Pay, we work closely with real-time national payment systems like UPI to create conditions for more trusted flows between Indian consumers and Singapore businesses. By enabling merchants like Resorts World Sentosa to accept UPI payments online, we are helping bridge the gap between how Indian consumers transact at home and how they experience Singapore,” said Louis Liu, founder and CEO of FOMO Pay.

For Resorts World Sentosa, the move strengthens its focus on the Indian travel market.

“India is one of Resorts World Sentosa’s largest and fastest-growing visitor markets, with Indian travellers making up a significant share of guests who visit our destination for memorable experiences across our suite of hotels and attractions such as Universal Studios Singapore and the Singapore Oceanarium. By enabling UPI payments on our website, we are making it easier for Indian travellers to discover, plan and book their experiences with us before they arrive, creating a more seamless journey from inspiration to visit,” said Jenny Wang, senior vice-president for resort sales and marketing at Resorts World Sentosa.

The partnership further expands UPI’s international acceptance, allowing Indian travellers to use a familiar digital payment method while planning experiences overseas.


Boutique Hospitality Services Appoints Apat Salamone to Drive Hospitality Partnerships and Technology Growth

Boutique Hospitality Services Appoints Apat Salamone to Drive Hospitality Partnerships and Technology Growth

By Manu Vardhan Kannan

Published on October 22, 2026

Boutique Hospitality Services Limited has appointed Apat Salamone as Hospitality Partnership Manager as its parent company, Boutique Corporation Public Company Limited (BC), looks to expand its hotel management, third-party operating and hospitality technology businesses.

Apat brings 12 years of hospitality experience, covering hotel operations, B2B business development and sales. In his new role, he will lead business development across BC's Hotel Management Services (HMS), Third-Party Operator (TPO) and upcoming hospitality technology (SaaS) business.

His responsibilities will include building the commercial pipeline, managing owner and client relationships for properties operating under BC's hotel management agreements, and overseeing key business development activities. These properties include JonoX Karon Phuket. He will also help steer key milestones towards the planned launch of BC's SaaS product by the end of 2026.

The appointment comes as BC strengthens its focus on hotel operations and technology. The company is a certified Third-Party Operator for Accor and Marriott, managing both internationally branded and independent hotels on behalf of their owners. Alongside its hotel management business, BC is developing technology solutions designed to help hotels improve operational efficiency and overall performance.

BC's portfolio includes its own brands, Journeyhub Hotels and Jono Hotels, alongside internationally branded properties such as Novotel and ibis Chiang Mai Nimman Journeyhub, Mercure Phuket Patong Journeyhub and greet Bangkok Sukhumvit 16 Jono. The portfolio is also set to expand with the addition of Mövenpick Resort Phuket Kamala Beach and JonoX Sukhumvit 5 – Handwritten Collection.

With Apat's appointment, BC aims to strengthen its business development efforts while advancing its hotel management and technology plans. His experience across operations, sales and business development is expected to support the company's efforts to build stronger partnerships with hotel owners and expand its hospitality offerings.

As the company prepares for its planned SaaS launch by the end of 2026, the appointment also reflects its broader focus on combining hotel operating expertise with technology solutions to support better-performing properties.


BarNaan Reimagines Indian Desserts with Contemporary Pastry Art

BarNaan Reimagines Indian Desserts with Contemporary Pastry Art

By Manu Vardhan Kannan

Published on October 19, 2026

BarNaan, the Indian dining destination in Brookfield, Connecticut, has introduced a new dessert menu designed by Pastry Chef Kushal Topo, bringing together traditional Indian sweets and contemporary pastry techniques. The selection offers a fresh take on familiar Indian flavours through modern presentation, creative combinations and contrasting textures.

The menu draws inspiration from Indian culinary heritage while exploring the possibilities of contemporary dessert-making. From the richness of gulab jamun and kaju katli to creations featuring tropical fruits and floral notes, the new selection reimagines familiar ingredients for today's dining experience.

Among the highlights is Gulab-e-Khass & Apple Murabba, a combination of rose mousse, apple marmalade, tapioca and rose syrup. The menu also features a contemporary interpretation of Kaju Katli, pairing layered cashew cake with pistachio cream and jaggery-peanut toffee.

Another creation, Yogurt Tulsi Pannacotta, brings together yoghurt, basil seeds, spiced mango and mint sorbet. The combination balances herbal notes with fruit-led flavours, drawing inspiration from ingredients commonly found in Indian kitchens.

For those who prefer a lighter dessert, Sago & Coconut Kheer combines tapioca, coconut toffee and mango punch, offering a contemporary take on the traditional Indian pudding. The selection is complemented by sorbets and ice creams in flavours such as guava, spicy mango-mint, coconut and lychee.

The broader dessert offering also includes gulab jamun served with saffron, rose and cardamom syrup, along with tropical tres leches cake and mango mousse. Together, these preparations showcase how familiar Indian sweets and ingredients can be explored through modern pastry techniques without losing their distinctive character.

Chef Kushal Topo brings experience from hospitality establishments across the United States, India, the United Arab Emirates and Vietnam. His professional background includes dessert development, bakery and pastry production, modern plating, seasonal menu creation and preparations catering to different dietary requirements.

Before continuing his journey at BarNaan, Chef Topo served as Pastry Sous Chef at ROOH in San Francisco, where he worked on pastry production and dessert development. His experience across different culinary settings has shaped his approach to flavour, presentation and consistency.

The new dessert menu complements BarNaan's focus on contemporary Indian dining, offering guests an opportunity to explore traditional flavours in new formats. By combining familiar ingredients with thoughtful pairings and modern techniques, the restaurant places dessert at the centre of its evolving culinary experience.


Shangri-La Group Appoints Hakan Ozel as Vice President, Operations

Shangri-La Group Appoints Hakan Ozel as Vice President, Operations

By Manu Vardhan Kannan

Published on October 16, 2026

Shangri-La Group has appointed Hakan Ozel as Vice President, Operations, overseeing three of its flagship European properties: Shangri-La The Shard, London; Shangri-La Paris; and Shangri-La Bosphorus, Istanbul.

With more than 28 years of international hospitality experience, including over two decades with Shangri-La Group, Ozel brings extensive expertise in luxury hotel operations, strategic leadership and guest experience management across diverse markets.

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Before taking up his new role, Ozel served as Vice President, Operations for the Middle East and General Manager of Shangri-La Dubai. During his tenure, he played an important role in strengthening the hotel's market positioning, operational performance and reputation for service excellence. His career also includes senior leadership positions across Asia and the Middle East.

Commenting on his appointment, Hakan Ozel said, “Having the opportunity to lead three of Shangri-La's flagship properties in Europe is both a privilege and an exciting new chapter. London, Paris and Istanbul are extraordinary destinations, each with its own unique character and opportunities. My focus will be on building on the strengths of our teams, creating truly memorable guest experiences and welcoming more guests into our Shangri-La Circle community. Through the art and joy of Asian hospitality, we want every guest to feel a genuine sense of belonging, discover meaningful connections and ultimately find their own Shangri-La.”

In his new role, Ozel will focus on driving operational excellence, strengthening commercial performance and further elevating Shangri-La's distinctive hospitality experience across London, Paris and Istanbul. The appointment reflects the Group's focus on strengthening leadership across its luxury hotel portfolio while maintaining its commitment to personalised service and the art of Asian hospitality.

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