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By Nithyakala Neelakandan
Published on June 21, 2024
Ingram Micro India has announced a strategic partnership with IDS Next, Asia’s leading hospitality software provider, aiming to enhance technological offerings in the hospitality sector. This collaboration is set to deliver comprehensive, hospitality-focused solutions by integrating Ingram Micro's extensive technology services with IDS Next's cutting-edge software.
As a technology aggregator, Ingram Micro India will support both upcoming and operational hotels. Their role includes the aggregation, integration, and implementation of information technology, cybersecurity, audio-video, and physical security infrastructure. Additionally, they offer customized technology solutions tailored to mid- and high-end hotels. This OEM-agnostic approach allows clients to choose the solutions that best meet their needs, providing flexibility and personalized service.
IDS Next, on the other hand, brings its extensive expertise in hospitality software solutions. The partnership spans all hospitality verticals they serve, including hotels, restaurants, banquets, leisure, and wellness. IDS Next will provide enterprise software solutions while Ingram Micro India complements these offerings with end-to-end services, ensuring a seamless integration of hardware and technology.
Navneet Singh Bindra, SVP & Chief Country Executive of Ingram Micro India, expressed enthusiasm about the partnership, stating, “Ingram Micro India's foray into the hospitality vertical aligns well with IDS Next's commitment to providing innovative solutions for all facets of the hospitality industry. We are confident that this partnership will drive excellence and bring about a technology-led transformation in the hospitality sector.”
Echoing this sentiment, Binu Mathews, CEO of IDS Next, highlighted the benefits of the collaboration, saying, “By combining our prowess in hospitality software solutions with the unparalleled reach of Ingram Micro India, we aim to together deliver holistic solutions that elevate the technological experience for hospitality businesses.”
The partnership enables Ingram Micro to offer a wide range of solutions to hospitality businesses across India. This includes IT products and full-stack cloud and on-premise software from IDS Next. IDS Next remains the only company covering an extensive range of hospitality verticals, offering both back-end and front-end solutions. Their services cover everything from contactless check-in, front office management, and guest requests to housekeeping management, payroll, finance, inventory management, and procurement.
This partnership marks a significant step forward in enhancing the technological infrastructure of the hospitality sector. With Ingram Micro’s comprehensive services and IDS Next’s robust software solutions, the collaboration is poised to reshape the landscape of hospitality in India, bringing about a technology-led transformation that promises improved efficiency and guest experiences.
About Ingram Micro
Ingram Micro is a leading technology company in the global information technology ecosystem. With a reach extending to nearly 90% of the global population, they play a vital role in the worldwide IT sales channel, connecting technology manufacturers and cloud providers with a diversified base of business-to-business technology experts. Through their AI-powered digital platform, Ingram Micro Xvantage™, they offer a comprehensive business-to-consumer-like experience that integrates hardware and cloud subscriptions, personalized recommendations, instant pricing, order tracking, and billing automation. Learn more at www.ingrammicro.com.
About IDS Next
IDS Next is the largest hospitality solutions provider in emerging markets, serving customers in over 50 countries with award-winning software. They streamline both front and back-office hospitality operations, providing full-stack ERP solutions for hotels, restaurants, leisure, and wellness sectors, and integrating with over 350 leading technology partners. With over 35 years of experience, IDS Next ensures secure operations with PA DSS-certified and GDPR-compliant solutions, powering 300,000+ rooms, 220+ hotel chains, 25,000+ POS outlets, and 300+ leisure venues globally. Learn more at www.idsnext.com.
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By Hariharan U
Published on August 13, 2025
In today’s hospitality landscape, technology is no longer an afterthought – it is the heartbeat of exceptional guest experiences. At the recently launched Marriott Vashi, EYTE Technologies Pvt. Ltd. has redefined what it means to blend comfort, convenience, and innovation. As trusted AV, IT, Acoustics, and IoT consultants with a presence in Singapore, Mumbai, Pune, Bangalore, Delhi, and Hyderabad, EYTE has delivered a seamlessly integrated technology ecosystem that enhances every touchpoint of the guest journey.
A Vision of Immersive Hospitality
From the moment guests step into Marriott Vashi’s lift lobby, they are greeted by a carefully orchestrated audio-visual environment. Strategically placed ceiling speakers set a warm, inviting tone, while dynamic signage displays deliver real-time updates and brand messaging. Centralized AV racks ensure all systems operate flawlessly, reflecting Marriott’s commitment to sophistication and reliability.
Enhancing Every Space – Tailored to Function & Mood
Whether it’s the soothing ambient music in the restaurant, high-brightness LED walls in the ballroom, or precision audio in the pre-function area, EYTE’s designs adapt to the unique atmosphere of each zone. Meeting rooms are equipped with dual high-resolution displays, cable cubbies for clutter-free connectivity, and beamforming microphones for crystal-clear hybrid conferences. Even the gym, spa, and terrace pool benefit from thoughtful technology integration – from motivational soundscapes to weather-resistant outdoor speakers.
Smart Solutions for Modern Hospitality
EYTE’s work goes beyond hardware. Intelligent volume controls, Bluetooth-enabled audio streaming, and synchronized BGM systems across connected spaces make managing the guest experience effortless for hotel staff. Floor boxes, discreetly embedded in lounges and event spaces, ensure power and AV connections are always accessible yet invisible, preserving Marriott Vashi’s refined aesthetic.
Driving Brand Experience Through Technology
By creating immersive atmospheres, streamlining communication, and supporting seamless event execution, EYTE has helped Marriott Vashi elevate its service standards. This project demonstrates how smart technology design can not only meet but anticipate guest needs – from the energy of a ballroom gala to the tranquility of a spa retreat.
EYTE Technologies, led by Managing Director Abdul Waheed, has transformed Marriott Vashi’s guest experience with a fully integrated audio-visual, IT, and IoT system. Their tailored solutions, combining innovation with comfort, set a new benchmark for hospitality technology in India.
EYTE Technologies’ expertise proves that in luxury hospitality, technology isn’t just a support system it’s a signature of the brand. With projects like Marriott Vashi, they continue to set new benchmarks for integrated hospitality technology across India and beyond.
To learn more about EYTE Technologies’ hospitality solutions, visit www.eyte.sg.
By Author
EquateMe, a Gurugram-based hospitality tech startup, has unveiled QuickPlay, a cutting-edge mobile-based gaming platform designed specifically for cafés, bars, restaurants, malls, and hotels. The concept is simple yet powerful — transform ordinary wait times into moments of fun, engagement, and brand interaction.
With QuickPlay, guests can instantly jump into retro-inspired, snackable games such as branded Tic-Tac-Toe, Tap Battles, Puzzles, Keno, and more — all without downloading any app. Whether solo (against the computer) or 1v1 with a partner, QuickPlay keeps guests entertained and connected while their order is being prepared.
The platform also offers customisation for venue branding — from themed game designs to in-game scrolling banners promoting specials, events, or partner brands. A live leaderboard feature adds a competitive edge, perfect for driving repeat play and increasing dwell time.
For hotels and resorts, QuickPlay extends beyond restaurants to lounges, pool bars, and waiting areas, providing guests with an effortless entertainment option while showcasing in-house promotions, F&B offers, and upcoming events.
Mr. Jatin Nanda, Founder of EquateMe
Speaking about the launch, Jatin Nanda, Founder of EquateMe, said:"Hospitality venues are always looking for ways to stand out, engage guests, and drive more repeat visits. QuickPlay is designed to do exactly that — while creating new opportunities for venues and brands to connect with customers in a fun, memorable way."
Email: contact@equateme.com
By Nishang Narayan
Published on August 9, 2025
MakeMyTrip has launched its multilingual Generative AI-powered Trip Planning Assistant, designed to transform how travellers plan and book their journeys by enabling real-time, conversational interactions.
Currently in beta, the assistant is built on an agentic AI framework and supports travel categories including flights, hotels, holidays, ground transport, visas, and foreign exchange. It allows users to engage in back-and-forth conversations through both voice and text, making the experience more natural and accessible.
Initially available in English and Hindi, the platform will expand to include more Indian languages after user feedback and further testing. The assistant is capable of handling both open-ended and specific queries, such as “Where can I go in August for a relaxing holiday with my children?” or “Mujhe Udaipur mein 3-star hotel 3500 ke budget mein chahiye”, providing results based on live availability, pricing, and preferences.
Unlike traditional travel tools that stop at suggestions, the MakeMyTrip assistant allows users to move from discovery to booking within the same conversation. The company aims to make travel planning more intuitive for non-English-speaking audiences and to improve accessibility in Tier 2 and Tier 3 markets.
Rajesh Magow, Co-founder and Group CEO of MakeMyTrip, said: “This assistant converts intent into action, particularly for users from the Bharat heartland who have been underserved by previous online travel interfaces.”
Group CTO Sanjay Mohan highlighted the platform’s technical sophistication, noting that it uses multi-agent architecture, custom language models, and verification protocols to provide accurate, real-time responses. The assistant builds on MakeMyTrip’s previous AI-led innovations, including Fare Lock, Zero Cancellation, voice-led support, and predictive rail booking tools.
Future updates will add image and video-based interactions as well as semantic search, enabling travellers to plan trips using visual and abstract inputs for more personalised recommendations.
The launch reinforces MakeMyTrip’s commitment to investing in AI infrastructure to create a highly responsive, multilingual platform capable of supporting complex travel decisions.
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