Ingram Micro India Partners with IDS Next to Drive Excellence in Hospitality

Ingram Micro India Partners with IDS Next to Drive Excellence in Hospitality

By Nithyakala Neelakandan

Published on June 21, 2024

Ingram Micro India has announced a strategic partnership with IDS Next, Asia’s leading hospitality software provider, aiming to enhance technological offerings in the hospitality sector. This collaboration is set to deliver comprehensive, hospitality-focused solutions by integrating Ingram Micro's extensive technology services with IDS Next's cutting-edge software.

As a technology aggregator, Ingram Micro India will support both upcoming and operational hotels. Their role includes the aggregation, integration, and implementation of information technology, cybersecurity, audio-video, and physical security infrastructure. Additionally, they offer customized technology solutions tailored to mid- and high-end hotels. This OEM-agnostic approach allows clients to choose the solutions that best meet their needs, providing flexibility and personalized service.

IDS Next, on the other hand, brings its extensive expertise in hospitality software solutions. The partnership spans all hospitality verticals they serve, including hotels, restaurants, banquets, leisure, and wellness. IDS Next will provide enterprise software solutions while Ingram Micro India complements these offerings with end-to-end services, ensuring a seamless integration of hardware and technology.

Navneet Singh Bindra, SVP & Chief Country Executive of Ingram Micro India, expressed enthusiasm about the partnership, stating, “Ingram Micro India's foray into the hospitality vertical aligns well with IDS Next's commitment to providing innovative solutions for all facets of the hospitality industry. We are confident that this partnership will drive excellence and bring about a technology-led transformation in the hospitality sector.”

Echoing this sentiment, Binu Mathews, CEO of IDS Next, highlighted the benefits of the collaboration, saying, “By combining our prowess in hospitality software solutions with the unparalleled reach of Ingram Micro India, we aim to together deliver holistic solutions that elevate the technological experience for hospitality businesses.”

The partnership enables Ingram Micro to offer a wide range of solutions to hospitality businesses across India. This includes IT products and full-stack cloud and on-premise software from IDS Next. IDS Next remains the only company covering an extensive range of hospitality verticals, offering both back-end and front-end solutions. Their services cover everything from contactless check-in, front office management, and guest requests to housekeeping management, payroll, finance, inventory management, and procurement.

This partnership marks a significant step forward in enhancing the technological infrastructure of the hospitality sector. With Ingram Micro’s comprehensive services and IDS Next’s robust software solutions, the collaboration is poised to reshape the landscape of hospitality in India, bringing about a technology-led transformation that promises improved efficiency and guest experiences.

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About Ingram Micro

Ingram Micro is a leading technology company in the global information technology ecosystem. With a reach extending to nearly 90% of the global population, they play a vital role in the worldwide IT sales channel, connecting technology manufacturers and cloud providers with a diversified base of business-to-business technology experts. Through their AI-powered digital platform, Ingram Micro Xvantage™, they offer a comprehensive business-to-consumer-like experience that integrates hardware and cloud subscriptions, personalized recommendations, instant pricing, order tracking, and billing automation. Learn more at www.ingrammicro.com.

About IDS Next

IDS Next is the largest hospitality solutions provider in emerging markets, serving customers in over 50 countries with award-winning software. They streamline both front and back-office hospitality operations, providing full-stack ERP solutions for hotels, restaurants, leisure, and wellness sectors, and integrating with over 350 leading technology partners. With over 35 years of experience, IDS Next ensures secure operations with PA DSS-certified and GDPR-compliant solutions, powering 300,000+ rooms, 220+ hotel chains, 25,000+ POS outlets, and 300+ leisure venues globally. Learn more at www.idsnext.com.


Mews Secures $100 Million Financing from Vista Credit Partners to Accelerate Growth

Mews Secures $100 Million Financing from Vista Credit Partners to Accelerate Growth

By Nishang Narayan

Published on September 28, 2024

Mews, a leader in hospitality technology and cloud-based property management systems, has announced a $100 million financing round from Vista Credit Partners, a subsidiary of Vista Equity Partners. This funding will accelerate Mews' growth and strengthen its mergers and acquisitions (M&A) strategy, further establishing the company as a market leader in the hospitality technology sector.

The hospitality industry is witnessing a surge in cloud adoption, particularly in the $15.5 trillion global travel and tourism industry. The investment will enable Mews to continue its expansion efforts, with a focus on acquiring additional hospitality companies through Mews Ventures, the company’s investment and corporate development arm. To date, Mews has successfully acquired nine hospitality companies and plans to continue its investments in cutting-edge technology and talented teams.

Matt Welle, CEO of Mews, emphasized the company’s mission to revolutionize hospitality with cloud-based solutions, stating, "Hospitality at its core is a human industry, and we are relentlessly focused on driving cloud technology that empowers staff to disconnect from screens and focus on their guests. With this financing, we can expedite our growth and reshape the way hospitality is delivered."

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Echoing these sentiments, Richard Valtr, Founder of Mews, highlighted the opportunity for market consolidation, stating, "The market is ripe for consolidation. This investment from Vista Credit Partners allows us to continue expanding our position in the industry through strategic acquisitions."

Mews has demonstrated remarkable growth over the past year, achieving several milestones, including:

  • A valuation surpassing $1 billion
  • Serving over 5,500 customers across 85 countries
  • Expanding its customer base in North America by 250%
  • Growing gross payment volume by 54%, reaching over $8 billion year-to-date

In addition to its financial success, Mews has introduced innovative product features like AI-driven smart search and the Mews Kiosk, which has significantly reduced check-in times for hotels.

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Amy Mathews, Managing Director at Vista Credit Partners, expressed her confidence in Mews' future, stating, "Mews has positioned itself as an essential property management system for hospitality brands worldwide. We’re excited to provide a flexible capital solution to help Mews continue its rapid growth and transformation across the global hospitality sector."

With this new infusion of capital, Mews is set to further drive technological innovation and digital transformation in the hospitality industry.

About Mews:
Mews is a leading provider of cloud-based property management solutions, empowering over 5,500 hospitality businesses in 85+ countries. Known for streamlining operations and transforming guest experiences, Mews has earned multiple industry accolades, including Best PMS (2024) and World's Best Hotel PMS Provider (2023).

About Vista Credit Partners:
Vista Credit Partners is the credit-investing arm of Vista Equity Partners, focusing on enterprise software, data, and technology markets. With over $8.1 billion in assets under management, Vista Credit Partners has completed more than 620 software and technology transactions since its formation in 2013.


Antarctica Equipment Brings Sustainable Gelato Display Case, TONDA, to India

Antarctica Equipment Brings Sustainable Gelato Display Case, TONDA, to India

By Nithyakala Neelakandan

Published on September 21, 2024

Antarctica Equipment, a leader in temperature-controlled food display solutions, has announced the launch of the innovative TONDA Gelato Display Case from Italian manufacturer Ifi S.p.a. in India. The TONDA is the world’s first round and rotating gelato display case, designed to revolutionize the way gelato and pastries are presented and preserved, blending advanced technology with a focus on sustainability and ergonomics.

The TONDA introduces a unique circular and rotating design that provides a full 360-degree view of the gelato, enhancing both visibility and the overall presentation. This new approach not only makes it easier for operators to serve customers but also offers a visually engaging experience for patrons. The rotating motion is controlled by infrared sensors, activated by simple hand gestures, reducing physical effort and making service more efficient and ergonomic.

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The TONDA is equipped with Ifi’s patented Hi-Performance Closure System (HCS) and Reduced Defrosting Frequency (RDF) technology, which work together to keep gelato at the ideal temperature and texture, even during defrost cycles. The hermetically sealed closure system ensures consistent temperature and humidity across all gelato pans, significantly lowering energy consumption and extending the freshness of the product. The RDF system minimizes the frequency and duration of defrost cycles, reducing heat exposure and preserving the quality of the gelato.

Key features of the TONDA include:

Sensor-Controlled Rotation: Infrared sensors allow for easy, hands-free rotation of the display case with a simple gesture.

Ergonomic Design: The circular design minimizes bending and physical strain for the operator, enhancing comfort during service.

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Smart Defrosting: RDF technology optimizes defrosting based on usage, reducing energy consumption and maintaining gelato quality.

Remote Monitoring: The Galileo Digital Connection System allows for precise temperature and performance control, even remotely.

Sustainability is a core aspect of the TONDA’s design. The energy-efficient systems incorporated into the display case can provide up to 25% energy savings compared to traditional models. Its smart defrost and airtight sealing not only lower environmental impact but also maintain the highest standards of gelato preservation. These energy-saving features make TONDA an ideal choice for businesses looking to reduce their carbon footprint while maintaining excellent product quality.

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In addition to gelato, TONDA is designed to switch seamlessly between gelato and pastry modes, making it a versatile solution for cafes, patisseries, and gelato parlors. Its sleek, modern design and customizable options also allow businesses to align the display case with their unique brand aesthetics.

Antarctica Equipment is excited to bring TONDA to the Indian market, offering artisans and business owners a solution that not only enhances product presentation but also optimizes preservation and energy efficiency. With its combination of innovative features and sustainable design, TONDA sets a new benchmark for the gelato and pastry industry.

For more information on how TONDA can elevate your business, visit www.antarcticaequipments.com.


abCoffee Launches Mobile App to Transform India’s Coffee Scene

abCoffee Launches Mobile App to Transform India’s Coffee Scene

By Nithyakala Neelakandan

Published on September 20, 2024

abCoffee, a leading tech-driven specialty coffee brand in India, has taken another bold step by launching its mobile app. Known for its expertly crafted 100% specialty coffee, tailored to Indian tastes, abCoffee aims to make coffee ordering simpler and more personalized with this new app. The brand is also generating buzz with a catchy rap track that celebrates the launch, reflecting their innovative and youthful spirit. The song has already gone viral on social media platforms, helping the brand connect with a younger, tech-savvy audience.

Founder and CEO Abhijeet Anand explained the thinking behind the app launch, saying, "Our app launch needed to mirror abCoffee's core: excitement, flavor, and community. This new platform empowers our customers with convenience and choice, while the rap track delivers our message in a language that resonates with modern coffee aficionados."

The app is designed to streamline the coffee-buying experience, allowing users to order their daily brew with just three taps. It also offers a range of customization options and exclusive deals, making it easier for customers to get their perfect cup of coffee quickly and affordably.

abCoffee has already made a significant impact in major cities like Mumbai, Delhi NCR, and Bengaluru. Their "grab & go" specialty coffee decks have gained a loyal following, with the brand serving over 700,000 coffees to date. The app will further enhance the customer experience, allowing them to enjoy India’s finest beans with greater ease and flexibility.

abCoffee’s success is built on its commitment to quality. The company sources 100% specialty coffee beans from some of India’s top coffee plantations, ensuring that each cup is brewed to perfection. This dedication has earned them high praise from customers, with a 61% loyalty rate and the highest Net Promoter Score (NPS) in India’s coffee category.

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