Zoop, an approved online food aggregator by IRCTC, has launched a unique service on Instagram, allowing train travellers to order meals effortlessly using their Instagram accounts. The food will be delivered promptly to their train seats, ensuring a seamless and enjoyable journey. Zoop's Instagram Chatbot, Ziva, enhances the ordering experience by offering a diverse range of cuisines, including Jain food, South Indian, Chinese, snacks, and North Indian dishes. Passengers can satisfy their cravings during the journey without relying solely on home-packed or train pantry food.

Puneet Sharma, the founder of Zoop, is excited about this new service and emphasizes their commitment to providing a hassle-free experience for passengers. Zoop aims to deliver exquisite dishes from various regions across the country directly to train seats, making it a reality through this innovative Instagram feature.

Apart from food ordering, Zoop's Instagram bot offers additional assistance to travellers. Users can conveniently check their PNR status, access available discounts, track food deliveries, cancel orders, and raise complaints. These features ensure a streamlined and convenient ordering process for passengers.