ITC Hotels Expands Presence in Madhya Pradesh with New Welcomhotel in Mandu

ITC Hotels Expands Presence in Madhya Pradesh with New Welcomhotel in Mandu

By Nishang Narayan

Published on September 1, 2024

ITC Hotels has recently signed a management contract with Lunera Castle Resort & Spa, bringing a landmark property under its Welcomhotel brand to Mandu, Madhya Pradesh. This new addition, known as Welcomhotel Mandu, is a refreshed avatar of the heritage destination ‘Lunera ki Sarai,’ paying homage to the ancient fort city of Mandu, celebrated for its architectural splendor and romantic legends.

Mandu, also known as Mandav, is an ancient fort city in Madhya Pradesh, surrounded by stone walls and dotted with historical gateways. Known for its rich history and architectural marvels, Mandu has long been a favorite destination for tourists, history buffs, and art enthusiasts. With this new Welcomhotel, the city is set to become an even more popular destination, offering travelers a unique blend of historical grandeur and modern luxury.

Welcomhotel Mandu will feature 94 rooms, an all-day dining restaurant, a specialty restaurant, meeting spaces, a spa, and a swimming pool. This project marks ITC Hotels’ continued expansion in Madhya Pradesh, bringing the total number of keys to nearly 540 in the state. The portfolio includes two operating WelcomHeritage properties in Pench and Pachmarhi, and three more Welcomhotels in the pipeline at Jabalpur, Gwalior, and Bhopal.

Anil Chadha, Chief Executive of ITC Hotels, expressed his excitement about the project, stating, “We are honoured to have been entrusted with the legacy of Lunera ki Sarai. Historical context dates this ‘sarai’ located along the trade routes in the 16-17th century back to 400 years. It is indeed a very special project. Brand Welcomhotel looks forward to reviving the glory of Lunera ki Sarai by enabling memorable experiences at this heritage resort.”

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Pankaj Phulwani, Director of Lunera Castle Resort & Spa, echoed this sentiment, praising ITC Hotels' expertise in hospitality. He added, "Given the enriching experiences that Brand Welcomhotel is known for, we are sure that this fort-style resort against the Sarai’s heritage backdrop will be a big draw for travelers."

Welcomhotel by ITC Hotels is a collection of upper upscale hotels designed to provide immersive and enriching experiences. Whether located in hills, beaches, deserts, or cities, each property blends local aesthetics with modern comforts, enhanced by ITC Hotels' renowned culinary expertise. At Welcomhotel, the focus is on 'enrichment,' aimed at enhancing the lives of guests, communities, and hotel associates through integrated efforts and holistic initiatives.

With Welcomhotel Mandu, ITC Hotels continues its tradition of offering luxury experiences deeply rooted in the local culture, making it a significant addition to the vibrant tourism landscape of Madhya Pradesh.


The Malabar Coast Opens New Gurugram Outlet at M3M Atrium

The Malabar Coast Opens New Gurugram Outlet at M3M Atrium

By Nishang Narayan

Published on May 13, 2025

The Malabar Coast, renowned for showcasing the rich flavours of Kerala, Karnataka, and Tamil Nadu, has expanded its presence with a new outlet at M3M Atrium, Sector 57, Gurugram. The grand opening drew food enthusiasts, influencers, and special guests eager to experience an authentic coastal culinary journey.

The new restaurant’s warm, coastal-inspired interiors—complete with handpicked artwork and traditional motifs—set the stage for a menu that spans delicately spiced seafood, classic Malabar biryanis, and their signature Coconut Payasam. Highlights included Ghee Podi Idly, Chettinad Chicken Tikka, Malabar Prawn Curry, and Thalassery Chicken Biryani, each dish crafted to transport diners to South India’s sun-soaked shores.

At the launch, Satish Bhatia, Co-Founder of The Malabar Coast, remarked,

“We are elated to bring the soul of South India’s coastlines to Gurugram. This outlet is an extension of our journey to celebrate regional flavours and offer an immersive, cultural dining experience in the heart of the city.”

Guests enjoyed live music performances, enhancing the relaxed, soulful atmosphere and reinforcing the brand’s commitment to an authentic South Indian cultural journey.

The Malabar Coast, an offshoot of The Appumm House founded in 2020 by Satish Bhatia and Priyanka Tiwari, continues to champion traditional coastal recipes and elevate regional dining across India.

The new Gurugram outlet is now open to the public, promising to become a go-to destination for lovers of genuine South Indian coastal cuisine.


IHCL and United Way Mumbai Join Hands for Community-Led Waste Management

IHCL and United Way Mumbai Join Hands for Community-Led Waste Management

By Nishang Narayan

Published on May 11, 2025

Indian Hotels Company (IHCL) has reinforced its commitment to sustainable practices through a strategic partnership with United Way Mumbai, driving impactful change in waste management as part of its Paathya ESG+ framework.

Under this initiative, IHCL has been actively supporting municipal efforts at Mahim Reti Bunder and Mahim Causeway by deploying Safai Sathis—frontline waste workers—who conduct daily beach clean-ups and waste segregation. From October 2024 to March 2025, the project has successfully collected and processed over 1,12,097 kilograms of waste, all of which was sent to a Material Recovery Centre (MRC) for recycling and co-processing—significantly reducing the burden on local landfills.

Gaurav Pokhariyal, Executive Vice President – Human Resources at IHCL, highlighted the significance of the project:

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“Guided by our industry leading ESG+ framework of Paathya, we are moving beyond conventional waste management to create lasting, scalable solutions that actively engage communities and drive positive environmental impact.”

George Aikara, CEO of United Way Mumbai, echoed the sentiment:

“Our partnership with IHCL builds on our vision of addressing waste at every stage—generation to disposal—by strengthening systems, raising awareness, and empowering communities.”

Beyond clean-ups, the initiative is also deeply focused on community sensitisation, engaging local residents through awareness drives, shore walks, and educational programs involving students, self-help groups, sanitation workers, and youth leaders.

Aligned with Paathya 2030 goals, this collaboration promotes circular economy solutions and reinforces responsible waste management across IHCL’s operations, reflecting a long-term commitment to sustainability and community-driven environmental change.


Siyam World Maldives Ranks Among Top 10 Hotels in the World by Tripadvisor

Siyam World Maldives Ranks Among Top 10 Hotels in the World by Tripadvisor

By Nishang Narayan

Published on May 11, 2025

Siyam World Maldives has officially arrived on the world stage—and with a trophy cabinet to match. The one-of-a-kind island resort has been crowned among the Top 10 Hotels in the World in Tripadvisor's Travelers' Choice Best of the Best Awards 2025, making it the only resort in the Maldives to make this coveted global list this year.

But that’s just the beginning. Siyam World also clinched several top spots:

  • #10 Best Hotel in the World

  • #4 Top Hotel in Asia

  • #2 Best All-Inclusive Hotel in the World

  • #1 Top All-Inclusive Hotel in the Maldives

  • #1 Top All-Inclusive Hotel in Asia

This recognition places Siyam World in the top 1% of Tripadvisor listings globally, reflecting not just popularity but true guest satisfaction based on real reviews over the past year.

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Sara Siyam, Director of Marketing at Sun Siyam Resorts, shared,

"We’re beyond honored and thrilled to be ranked #10 in Tripadvisor’s Top 25 Hotels in the World! From day one, our team has worked tirelessly to deliver memorable moments, infused with authentic Maldivian hospitality. This is a win for the whole team and every guest who believed in us."

Ausy Waseem, Resort Manager at Siyam World, added,

“We never aimed to be the flashiest or most luxurious resort. Our mission was to be bold, real, and unforgettable. What we’ve created here is different—and seeing the world recognize that is truly special.”
He also acknowledged the pivotal role of Mr. Ahmed Siyam Mohamed, VP of Operations Abdulla Thamheed, and the entire team for their support in making Siyam World a “game changer” in the Maldives.

Opened in late 2021, Siyam World is known for rewriting the rules of luxury island travel. Set across 54 hectares in Noonu Atoll, it’s home to some of the most outrageous, fun-filled, and first-of-their-kind experiences in the region:

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  • The Maldives’ largest floating water park

  • The country’s first horse ranch

  • An electric go-kart track on an island resort

  • Seabreachers, jet cars, and Cudajets

  • Football camps hosted by icons like Michael Owen, Del Piero, and Rio Ferdinand

  • 16 unique room categories, including massive 4-bedroom beach residences and overwater villas with slides

Add to that 18+ dining and bar outlets, 24-hour WOW! All-Inclusive experiences, wellness programs, curated kids’ activities, and full island buyout options—Siyam World is a universe of its own.

As Tripadvisor’s Best of the Best awards are determined by real travelers' reviews, this win cements Siyam World as a true guest favorite—and a rising icon in global tourism.

For offers and bookings, visit: sunsiyam.com/siyam-world/offers or email stay@siyamworld.com.

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