ITC Hotels has proudly received the Golden Peacock National Training Award for 2024, presented by the Institute of Directors (IOD), India. The Golden Peacock Awards are globally recognized benchmarks of corporate excellence, particularly highlighting outstanding achievements in organizational practices and learning and development.

The Golden Peacock Award signifies ITC Hotels' unwavering dedication to fostering a culture of continuous learning and development within its organization. This prestigious recognition underscores the hotel's commitment to equipping its workforce with the necessary skills and knowledge to consistently deliver exceptional service.

Sanjay Bose, Executive Vice President of Human Resources and Learning & Development at ITC Hotels, expressed his gratitude for the award. "At ITC Hotels, our training system is centered around providing flawless service to our guests. The design of our training programs is inspired by customer service experiences, and we measure the success of each program by its impact on enhancing guest satisfaction," he said. "Receiving this prestigious award reaffirms our belief that a culture of continuous learning is the foundation for delivering truly exceptional service. We are deeply honored by this recognition and are committed to achieving higher standards of learning, development, and guest experience."

ITC Hotels has cultivated an environment of sensitivity and care, offering development opportunities that lead to career growth at all levels of the organization. This approach not only enhances employee satisfaction but also ensures that guests receive the highest quality of service.

Looking ahead, ITC Hotels remains steadfast in its commitment to maintaining and improving its philosophy of continuous learning and development. The recognition from the Golden Peacock Awards serves as a motivation for ITC Hotels to continue striving for excellence in all aspects of its operations.