ITC Hotels Honored with the Golden Peacock National Training Award 2024

ITC Hotels Honored with the Golden Peacock National Training Award 2024

By Nithyakala Neelakandan

Published on May 21, 2024

ITC Hotels has proudly received the Golden Peacock National Training Award for 2024, presented by the Institute of Directors (IOD), India. The Golden Peacock Awards are globally recognized benchmarks of corporate excellence, particularly highlighting outstanding achievements in organizational practices and learning and development.

The Golden Peacock Award signifies ITC Hotels' unwavering dedication to fostering a culture of continuous learning and development within its organization. This prestigious recognition underscores the hotel's commitment to equipping its workforce with the necessary skills and knowledge to consistently deliver exceptional service.

Sanjay Bose, Executive Vice President of Human Resources and Learning & Development at ITC Hotels, expressed his gratitude for the award. "At ITC Hotels, our training system is centered around providing flawless service to our guests. The design of our training programs is inspired by customer service experiences, and we measure the success of each program by its impact on enhancing guest satisfaction," he said. "Receiving this prestigious award reaffirms our belief that a culture of continuous learning is the foundation for delivering truly exceptional service. We are deeply honored by this recognition and are committed to achieving higher standards of learning, development, and guest experience."

ITC Hotels has cultivated an environment of sensitivity and care, offering development opportunities that lead to career growth at all levels of the organization. This approach not only enhances employee satisfaction but also ensures that guests receive the highest quality of service.

Looking ahead, ITC Hotels remains steadfast in its commitment to maintaining and improving its philosophy of continuous learning and development. The recognition from the Golden Peacock Awards serves as a motivation for ITC Hotels to continue striving for excellence in all aspects of its operations.


Lemon Tree Hotels Unveils New Property at Urban Square Mall, Udaipur

Lemon Tree Hotels Unveils New Property at Urban Square Mall, Udaipur

By Nishang Narayan

Published on June 18, 2024

Bhumika Group's Urban Square Mall, Udaipur's most prominent retail and entertainment destination, announces the grand opening of Lemon Tree Hotel, branded as Keys Lite by Lemon Tree.

Located within the prestigious Urban Square Mall, Keys Lite by Lemon Tree - Urban Square offers 68 fully-serviced apartments designed to provide a harmonious blend of comfort and sophistication. Situated on the 7th and 8th floors, these spacious 350 sq. ft. apartments offer breathtaking views of Udaipur's scenic landscapes combined with the convenience of a world-class shopping destination at your doorstep.

Bhumika Group's partnership with Lemon Tree signifies a significant milestone and strengthens its commitment to delivering exceptional experiences in Rajasthan.

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"This is indeed a big day for Udaipur and Urban Square Mall. Known as the City of Lakes, Udaipur is not only India's major tourist destination but also a prominent business hub. The opening of Keys Lite by Lemon Tree at Urban Square will deliver exceptional hospitality experiences and reinforce our position as a leading real estate developer in the state," says Uddhav Poddar, Managing Director of Bhumika Group.

The franchise agreement for the rebranded property is valid for 15 years. Urban Square Mall is strategically located in the upscale Gaurav Path area of Sukher and spans 10 lakh square feet. It is a dynamic retail destination offering diverse shopping, dining, and entertainment options.

About Bhumika Group:

Bhumika Group is a leading real estate developer in Rajasthan, known for its commitment to quality and innovation in every project. With a diverse portfolio spanning residential, commercial, and hospitality developments, Bhumika Group is dedicated to creating exceptional spaces that enrich lives and communities.


Kimpton Revives Iconic Coco Palms Resort in Hawaii

Kimpton Revives Iconic Coco Palms Resort in Hawaii

By Nithyakala Neelakandan

Published on June 17, 2024

Kimpton Hotels & Restaurants is set to bring its first luxury and lifestyle destination to Hawaii through the historically sensitive restoration of Kauai’s iconic Coco Palms Resort. Slated to open in 2026, Coco Palms, A Kimpton Resort, aims to offer an exceptional retreat for travelers and the Kaua‘i community, combining cultural authenticity with modern amenities.

Situated in the picturesque Wailua Valley, Coco Palms holds a storied past as a glamorous retreat for Hollywood stars like Elvis Presley and Rita Hayworth. The resort, now owned by Reef Capital Partners and operated by Highgate, will be rejuvenated under the guidance of Native Hawaiian advisors, ensuring a culturally rich and authentic experience for guests.

The renovated resort will feature 350 accommodations spread across three low-rise hotel buildings and cottages. Guests will have access to a 15-acre coconut grove, ideal for activities ranging from meditation to movie nights and wedding ceremonies. The resort will also boast three outdoor pools, an onsite spa, and unique dining options including a rooftop bar, pool bar, and a restored shoreline restaurant.

Continuing a cherished tradition, Coco Palms will host evening torch-lighting ceremonies, adding to the resort’s cultural appeal. Kimpton’s signature services, such as the Kickstart morning coffee and tea service, nightly Kimpton Social, the “Forgot It? We’ve Got It!” program, in-room yoga mats, and pet-friendly policies, will further enhance the guest experience.

Leanne Harwood, SVP and Managing Director for Luxury & Lifestyle Americas at IHG Hotels & Resorts, expressed excitement about the new venture. “We are incredibly excited to establish our luxury and lifestyle presence in Hawaii with Coco Palms, A Kimpton Resort. Hawaii beckons travelers seeking both relaxation and discovery, and this wholly reimagined resort will welcome not only visitors, but also the local community, with unique, culturally respectful experiences all within an inspiring boutique luxury setting. We’re pleased to partner with Reef Capital Partners, who is committed to being responsible stewards of this historic landmark.”

The resort’s restoration goes beyond hospitality. A cultural center and museum will honor Kaua‘i’s heritage, featuring exhibits, lectures, and activities that educate visitors and locals about the area’s native culture and rich history. This initiative highlights the commitment to preserving the historical and cultural integrity of the land, which was left neglected after Hurricane Iniki struck in 1992.

Jon Day, CFO at Reef Capital Partners, emphasized the significance of the project. “It’s a true privilege to bring the first Kimpton resort to Hawai‘i. IHG shares our belief that the history and culture of this site, especially the pre-contact history, is what distinguishes Coco Palms from other properties and makes it such a magical place. They’re just as committed as we are to preserving its legacy and sharing it with the world. I can think of no better brand to fulfill this vision.”

Kaua‘i, known as the “Garden Isle,” offers natural beauty with its expansive rainforests and deep valleys. The Wailua River, adjacent to Coco Palms, provides scenic kayaking opportunities and leads to the serene Fern Grotto, a natural lava rock cavern. The area also offers hiking trails, helicopter tours, water sports, and is conveniently located just five miles from Lihue Airport.

Upon reopening, Coco Palms will serve as Kimpton’s west coast flagship in the Americas and join the brand’s global portfolio of boutique resorts, which includes locations in the Cayman Islands, Honduras, Mexico, Spain, and Thailand.

For more information about Kimpton, visit IHG.com or download the IHG One Rewards mobile app.


Dad Day Out: Celebrate Father’s Day with Culinary Delights & Relaxation at The Ritz-Carlton, Bangalore

Dad Day Out: Celebrate Father’s Day with Culinary Delights & Relaxation at The Ritz-Carlton, Bangalore

By Author

Published on June 16, 2024

This Father’s Day, The Ritz-Carlton, Bangalore has curated a special set of experiences to honor the amazing fathers in our lives. On June 17, 2024, starting at 12:30 pm, treat your dad to an exclusive Father’s Day Brunch at The Market, the hotel's award-winning global dining outlet. This brunch will feature a diverse array of Western, Indian, and Asian culinary delights in a warm, inviting atmosphere.

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To complement the culinary experience, The Ritz-Carlton Spa offers a rejuvenating escape with a 30% discount on Men’s Spa Experiences from June 1st to June 30th. The luxurious 17,000 sq. ft. spa features ten experience rooms and a variety of treatments, including the signature "Jaali Embrace," blending ancient healing techniques with modern luxury.

For dads who love learning new skills, The Ritz-Carlton is hosting special Father’s Day Week activities from June 10th to 16th. These include a Gourmet Masterclass followed by an Omakase experience at The Market or a Mixology Masterclass with canapés at IZU, each accompanied by a complimentary glass of Champagne.

Additionally, The Ritz-Carlton offers the "Elite Father's Ensemble" hamper, featuring a bottle of wine, cufflinks and tie, a flower bouquet, and luxurious items like Brawny Bear Spread and the Forest Essentials Kit. Other hampers tailored to various tastes are also available, ensuring every dad finds something he loves.

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Event Details:

  • Father’s Day Brunch: June 17, 2024, starting at INR 3399+ taxes
  • Men’s Spa Services Discount: 30% off from June 1 to June 30, 2024
  • Location: The Ritz-Carlton, Bangalore
  • Occasion: Father’s Day Celebration

About The Ritz-Carlton, Bangalore

The Ritz-Carlton, Bangalore is a luxury hotel in the heart of Bangalore, featuring 277 rooms and suites, and seven award-winning restaurants and bars. It is the perfect destination for relaxation and indulgence in luxury. For more information, visit The Ritz-Carlton, Bangalore. Connect with us on Facebook (@ritzcarltonbangalore) and Instagram (@ritzcarlton.bangalore).

About Marriott International

Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and includes nearly 8,700 properties across 30 leading brands in 139 countries. Marriott operates and franchises hotels and licenses vacation ownership resorts worldwide. For more details, visit Marriott International and follow us on Facebook and Instagram (@MarriottIntl).

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