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By Nithyakala Neelakandan
Published on November 7, 2024
Journey, a new travel loyalty program founded by entrepreneur John Sutton and supported by Brian Kelly, founder of The Points Guy, has officially launched. The platform is designed to offer travelers the ability to earn and redeem points at independently operated boutique hotels and private rental homes, which have traditionally been excluded from existing loyalty programs.
Journey sets itself apart by allowing guests to collect points for stays at unique properties, ranging from luxury city hotels to secluded rental homes. “Loyalty has become increasingly important to consumers,” said Kelly, who serves as Senior Advisor and Investor at Journey. He added that travelers will no longer need to give up loyalty benefits when seeking distinct, boutique experiences.
Travelers who book directly through Journey will earn at least five points per dollar spent, compared to one point per dollar when booking through third-party sites. This incentive encourages direct bookings and supports independent property owners. The platform also includes AI-powered tools that help operators personalize guest experiences, attract repeat visitors, and optimize booking during off-peak seasons. “Journey is about creating an ecosystem where independent operators can thrive without compromising their identity or profits,” Sutton explained.
Journey’s leadership team is composed of industry veterans with significant expertise. John Sutton, the company’s CEO, previously held various roles at Red Ventures, including Chief Digital Officer. Brian Kelly, known for his work at The Points Guy, lends his experience in loyalty and travel media. James McBride, recognized for his leadership at top luxury hotels, acts as Alliance Ambassador. Advisors like Eric Wu, co-founder of Opendoor, and Chris Burch, co-founder of Tory Burch, contribute their business acumen to support Journey’s growth and strategic direction.
The launch of Journey follows the company's acquisition of StayWatch, a platform specializing in short-term rental travel deals. This move will bolster Journey’s offerings and partnerships with top independently owned properties. Sutton noted that by spring next year, the platform is expected to feature 2,000 rental homes and 200 boutique hotels in its “Journey Alliance.” Some properties set to join include Nihi Sumba Island in Indonesia and Dawn Ranch in California.
Journey’s future plans include launching a credit card tailored for frequent travelers, aiming to compete with existing loyalty credit cards from major financial institutions.
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By Nishang Narayan
Published on December 19, 2024
Sciative Solutions, a pioneer in AI-driven pricing technology, has launched ZettaPrice, a revolutionary Revenue Management System (RMS) tailored to meet the dynamic needs of the hospitality industry. Designed to optimize Revenue per Available Room (RevPAR), ZettaPrice combines advanced AI automation with strategic human oversight, offering a transformative tool for hotels, villas, and homestays to enhance their revenue strategies.
After delivering significant growth for over 200 businesses across industries like Airlines, Luxury Coaches, and Consumer Retail through its Dynamic Pricing and Discount Optimization solutions, Sciative now extends its expertise to the hospitality sector.
Tackling Post-Pandemic Challenges
"The hospitality industry has undergone significant changes post-pandemic, with unpredictable booking trends and increasing demand for personalized experiences," said Dr. Anshu Jalora, Founder and Managing Director of Sciative Solutions. "ZettaPrice is designed to address these challenges by blending AI-driven insights with human expertise, ensuring that hotels remain agile, responsive, and profitable."
Bridging the RMS Gap for Small and Mid-Sized Hotels
Traditional RMS solutions often fail to cater to the needs of smaller hospitality businesses due to complexity and high costs. ZettaPrice fills this gap by delivering intelligent revenue management at an affordable price point, empowering even small and mid-sized hotel chains to compete effectively.
What sets ZettaPrice apart is its human-in-the-loop framework, which allows revenue managers to fine-tune AI-generated recommendations based on strategic goals. This feature provides the perfect balance of automation and expert oversight.
"ZettaPrice handles the heavy lifting of daily pricing adjustments while enabling revenue managers to shape their own strategies. It’s about staying ahead of market trends while maintaining full control," said Vijeta Soni, Co-Founder and CEO of Sciative Solutions.
Sciative's research, involving over 200 industry stakeholders, emphasized the demand for user-friendly, effective revenue management tools. With ZettaPrice, the company aims to empower hospitality businesses to unlock the full potential of their data, streamline operations, and achieve long-term sustainable growth.
"ZettaPrice is not just a tool; it’s a strategic partner," added Dr. Jalora. "Having driven growth of 15% to 40% in other industries, we’re thrilled to bring this expertise to hospitality, offering a game-changing solution for hoteliers worldwide."
For more details, visit https://www.sciative.com.
About Sciative Solutions
Sciative Solutions specializes in AI-driven pricing technology, helping businesses across industries optimize revenue and profitability. With a focus on dynamic markets, Sciative offers tailored solutions that empower companies to stay ahead of the curve.
By Manu Vardhan Kannan
Published on December 18, 2024
Karma Lakelands, a leading eco-friendly resort in Delhi, is furthering its commitment to sustainability by adopting Spalba’s innovative digital tools. This partnership brings together the best of green hospitality and technology, enhancing the event planning process and providing clients with a unique and immersive venue experience.
With the help of Spalba’s technology, including 3D walkthroughs and digital twins, Karma Lakelands can now showcase its venues remotely. This reduces the need for in-person visits, cutting down on carbon emissions. The digital solutions also streamline bookings, shorten the time it takes to close deals, and enable quick remote reservations. These tools provide clients with a virtual tour of the property, allowing them to experience the venue’s offerings before making any commitments, all while supporting an eco-friendly event experience.
Akash Roy Saigal, General Manager at Karma Lakelands, shared his thoughts on the collaboration: “At Karma Lakelands, we’re always looking for ways to work better and provide great client experiences. Working with Spalba has changed how we plan events. We now use virtual walkthroughs and 3D setups, which help us show off our property in a whole new way. This change has made our operations smoother and boosted our sales conversions by 50%, letting us highlight what our space can do like never before.”
The collaboration also resonates with Spalba’s founder, Naveen Gupta, who believes the company’s values align perfectly with Karma Lakelands’ green initiatives. He commented, “Our digital tools at Spalba allow hotels to present their venues in an engaging and eco-friendly way. We help reduce their environmental footprint, increase their online presence, and create more opportunities for cross-selling.”
Karma Lakelands, known for its picturesque eco-friendly homes and top-tier golf course, is setting a new benchmark in the hospitality industry by adopting these digital tools. By integrating sustainable practices into their event planning, the resort is not only enhancing client engagement but also expanding its reach to a wider audience through online tours and digital experiences.
Published on December 15, 2024
A historic moment unfolded in India’s crane rental and heavy lift industry on November 24, 2024, with the official unveiling of HEFT Cranes International Pvt. Ltd. The initiative, powered by the collaboration of four industry veterans, represents over five decades of leadership and expertise in heavy lifting. SKIL Events played a pivotal role in orchestrating the event, ensuring a seamless experience with meticulous attention to every detail—from venue arrangements and hospitality to artist performances and technical support.
HEFT Cranes International is the result of a unified effort by Amrik Singh & Sons Crane Services Pvt. Ltd., Barkat Cranes & Equipment Pvt. Ltd., Shethia Erectors & Material Handlers Ltd., and Manoj Chaudhari, a stalwart in the crane industry. This collaboration combines unparalleled strength, infrastructure, and industry knowledge, positioning HEFT Cranes as a formidable force in the sector.
The newly formed entity is driven by an ambitious vision to redefine standards in crane rental services and heavy lifting. Their mission includes supporting transformative projects crucial to India’s development, adapting to the evolving needs of the industry, and offering comprehensive solutions to clients. Notably, HEFT Cranes is the first Indian company to own cranes with extraordinary lifting capacities ranging from 1600T to an impressive 4000T, signaling their intent to lead the industry into a new era.
Ramanpreet Singh, Vice President of SKIL Events, expressed pride in their role, saying, “At SKIL, we are honoured to have partnered with HEFT Cranes for this grand launch. The event showcased our expertise in delivering tailored event solutions that resonate with our client’s vision. HEFT Cranes is poised for extraordinary growth, and it was a privilege to be part of their journey.”
Adding to the sentiments, a Director of HEFT Cranes remarked, “HEFT Cranes International is not just a business endeavor; it’s a bold new chapter for India’s heavy lift industry. SKIL’s dynamic team brought our vision to life with exceptional execution, from innovative storytelling through sand art to the captivating performances by international harp and violin artists. It was a memorable event that set the tone for our exciting future.”
With a commitment to innovation and excellence, HEFT Cranes International is gearing up to revolutionize the crane rental and heavy lift industry in India. As the event marked the beginning of this groundbreaking venture, it also showcased SKIL’s unmatched capabilities in curating impactful and memorable experiences.
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