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By Manu Vardhan Kannan
Published on April 23, 2025
JW Marriott Kolkata has announced the appointment of Mr. Junaid Saifi as the new Information Technology (IT) Manager, strengthening its leadership team with a focus on technological advancement and digital innovation. With over five years of experience in IT operations, infrastructure development, and digital transformation, Junaid joins the hotel as one of the youngest and most dynamic Multi-Property IT Managers within the Marriott portfolio.
A postgraduate in Master of Computer Applications from KIIT University and a graduate of Agra University, Junaid's strong academic background in technology complements his natural problem-solving skills and solution-oriented approach.
Before this role, Junaid served as the Multi-Property IT Manager for Four Points by Sheraton Srinagar and Sonmarg, where he played a crucial role in streamlining IT operations and driving technical readiness for new property launches. His leadership was instrumental in launching Four Points by Sheraton Sonmarg in 2024, overseeing IT infrastructure setup, security implementation, and system integration. His earlier experiences at The Oberoi, Gurgaon, and Manappuram Finance added to his expertise in systems migration, infrastructure optimization, cybersecurity, and enterprise application management.
At JW Marriott Kolkata, Junaid will spearhead the implementation of Marriott’s global IT platforms, ensuring seamless integration with property-specific operations. He will be responsible for infrastructure management, cybersecurity, systems performance, and compliance, while leading digital transformation initiatives to enhance guest experience and operational efficiency.
Junaid’s technical portfolio covers complex projects such as VMware ESXi Server Installation, Opera PMS 5.6 Upgrades, Shiji Infrasys Cloud POS Implementation, Mobile Key and GPNS Deployment, Windows 10 Desktop Upgrades, and Digital Signage and Server Room Setup. He is well-versed with enterprise-level applications including Oracle Opera-PMS, Oracle Simphony-POS, VMware, Veeam, Veritas Backup, Webex, and Active Directory. His strengths also include team management, vendor negotiations, and business continuity planning.
In his new role, Junaid will develop and execute strategic IT plans, manage and optimize the hotel's hardware and software infrastructure, implement strong cybersecurity measures, lead IT project management, manage vendor relations, ensure compliance, and provide technical training and support across departments.
“We are delighted to welcome Junaid Saifi to JW Marriott Kolkata,” said Mr. Sunil Kumar, General Manager, JW Marriott Kolkata. “His appointment reaffirms our dedication to staying at the cutting edge of hospitality technology. Junaid brings not only technical prowess but also visionary leadership, and we are confident he will be a great asset to our executive team.”
As the youngest Multi-Property IT Manager within Marriott International, Junaid’s journey is a testament to his dedication, agility, and passion for innovation. With his forward-thinking approach and deep IT expertise, he is set to play a key role in shaping the future of technology at JW Marriott Kolkata and elevating the guest experience to new heights.
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Published on August 16, 2025
Fairmont Udaipur Palace has announced the appointment of Vishrut Gupta as General Manager, marking a significant milestone in the launch of one of India’s most anticipated luxury destinations. With over two decades of distinguished experience in the luxury hospitality sector, Gupta brings a combination of strategic foresight, emotional intelligence, and a passion for culturally immersive guest experiences to the role.
As the driving force behind the pre-opening and launch of the property, Gupta’s mission is to position Fairmont Udaipur Palace as India’s definitive modern palace, a space for celebration, connection, and enchantment. His leadership philosophy is grounded in empathy, precision, and purpose, values he intends to embed in every aspect of the guest journey.
At Fairmont Udaipur, Gupta’s operational approach is structured around four foundational pillars:
Authentic Local Cultural Integration – Bringing the rich heritage of Udaipur and Rajasthan into every guest interaction.
Uncompromising Service Ethic – Maintaining the highest standards of personalised luxury.
Empowered Colleague Culture – Building a motivated, purpose-driven team.
Agile Commercial Strategy – Responding dynamically to evolving market demands.
Gupta’s style is defined by quiet, deliberate elegance, ensuring every interaction holds meaning and every moment is delivered with care. Guests can expect curated arrival rituals, intuitive in-room personalisation, and experiences rich in detail and emotional resonance.
Leading a handpicked team of hospitality experts chosen for their finesse, creativity, and cultural sensitivity, Gupta aims to create a destination where grandeur meets the discerning eye of modern global travellers. His vision includes a strong focus on sustainable practices, technology-driven personalisation, and experiential innovation, ensuring that every stay at Fairmont Udaipur Palace is not just luxurious but also deeply meaningful and memorable.
With Gupta at the helm, Fairmont Udaipur Palace is set to become a benchmark in Indian luxury hospitality, redefining what it means to be a modern palace in the 21st century.
Hyatt Regency Dehradun Resort & Spa has announced the appointment of Jiya Nadkarni as Front Office Manager, marking a new chapter in the property’s guest service philosophy. Known for her ability to transform routine hotel interactions into memorable narratives, Nadkarni brings a vision anchored in integrity, respect, and gratitude—values she plans to weave seamlessly into the daily rhythm of the resort.
With a deep appreciation for the Garhwal region, Nadkarni’s approach focuses on embedding Uttarakhand’s cultural identity into every guest experience. From traditional greetings and locally inspired welcome drinks to twilight rituals and botanically grounded gift sets, the essence of the Himalayas is set to flow through each moment of a guest’s stay.
Nadkarni describes her leadership style as “functional unity”, a collaborative model where every department contributes to a singular, immersive journey. Through swift team recalibration, adaptive workflows, and personal engagement with VIP guests, she has cultivated an ability to turn challenges into opportunities for team growth.
“Personalisation, to me, is where intention meets emotional awareness,” Nadkarni said. “It’s not about curated gestures or high-touch service for the sake of luxury. It’s about understanding the subtle ways people want to feel seen. When we start noticing what guests don’t articulate, when we remember not just their preferences but their pace, their comfort zones, their silences, that’s when hospitality becomes something lasting.”
Her initiatives include layering guest experiences with regional soundscapes, mountain-brewed infusions, and a slowed-down pace of service to evoke both emotional connection and a sense of grounding. Nadkarni’s team is envisioned as narrators of place, moving beyond traditional service to share local stories and traditions in detail-rich ways.
Positioned at the heart of the Himalayan foothills, Hyatt Regency Dehradun Resort & Spa offers guests not only panoramic mountain views but also an authentic cultural immersion under Nadkarni’s guidance.
Published on August 15, 2025
Marriott International has announced the elevation of Varun Mehrotra to Multi-Property Director of Sales & Marketing, overseeing three prominent properties in India: Sheraton Grand Bengaluru Whitefield Hotel & Convention Center, The Artiste Kochi – a Tribute Portfolio Hotel, and Marriott Executive Apartments UB City.
This expanded role marks a significant progression in Mehrotra’s leadership journey, following his successful tenure as Director of Sales & Marketing at Sheraton Grand Whitefield since 2023. In his new capacity, Mehrotra will lead the strategic sales and marketing efforts across all three properties, driving commercial excellence, business development, revenue optimization, and brand positioning in key markets.
With nearly two decades of experience across multiple hotel brands in India, Mehrotra is recognized for his strategic foresight, innovative thinking, and results-driven approach. He has a proven track record of enhancing sales, marketing, and revenue performance through structured planning and deep market insights.
Commenting on his new role, Mehrotra said, “I’m excited to take on this broader portfolio and continue contributing to the brand’s growth in key markets. I look forward to building on strong foundations and driving meaningful results alongside an exceptional team.”
Sanjay Gupta, Multi-Property General Manager, added, “Varun has been a key pillar of our leadership team, and this elevation is a testament to the consistent impact he has delivered. His strong market understanding and results-oriented approach make him exceptionally well-suited for this expanded mandate. We are confident that under his leadership, we will continue to accelerate commercial performance and reinforce our brand presence across key markets.”
Through this strategic elevation, Marriott underscores its commitment to nurturing high-performing talent and empowering proven leaders like Mehrotra to drive growth, visibility, and market leadership across its diverse portfolio in India.
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