Junaid Saifi Joins JW Marriott Kolkata as IT Manager

Junaid Saifi Joins JW Marriott Kolkata as IT Manager

By Manu Vardhan Kannan

Published on April 23, 2025

 JW Marriott Kolkata has announced the appointment of Mr. Junaid Saifi as the new Information Technology (IT) Manager, strengthening its leadership team with a focus on technological advancement and digital innovation. With over five years of experience in IT operations, infrastructure development, and digital transformation, Junaid joins the hotel as one of the youngest and most dynamic Multi-Property IT Managers within the Marriott portfolio.

A postgraduate in Master of Computer Applications from KIIT University and a graduate of Agra University, Junaid's strong academic background in technology complements his natural problem-solving skills and solution-oriented approach.

Before this role, Junaid served as the Multi-Property IT Manager for Four Points by Sheraton Srinagar and Sonmarg, where he played a crucial role in streamlining IT operations and driving technical readiness for new property launches. His leadership was instrumental in launching Four Points by Sheraton Sonmarg in 2024, overseeing IT infrastructure setup, security implementation, and system integration. His earlier experiences at The Oberoi, Gurgaon, and Manappuram Finance added to his expertise in systems migration, infrastructure optimization, cybersecurity, and enterprise application management.

At JW Marriott Kolkata, Junaid will spearhead the implementation of Marriott’s global IT platforms, ensuring seamless integration with property-specific operations. He will be responsible for infrastructure management, cybersecurity, systems performance, and compliance, while leading digital transformation initiatives to enhance guest experience and operational efficiency.

Junaid’s technical portfolio covers complex projects such as VMware ESXi Server Installation, Opera PMS 5.6 Upgrades, Shiji Infrasys Cloud POS Implementation, Mobile Key and GPNS Deployment, Windows 10 Desktop Upgrades, and Digital Signage and Server Room Setup. He is well-versed with enterprise-level applications including Oracle Opera-PMS, Oracle Simphony-POS, VMware, Veeam, Veritas Backup, Webex, and Active Directory. His strengths also include team management, vendor negotiations, and business continuity planning.

In his new role, Junaid will develop and execute strategic IT plans, manage and optimize the hotel's hardware and software infrastructure, implement strong cybersecurity measures, lead IT project management, manage vendor relations, ensure compliance, and provide technical training and support across departments.

“We are delighted to welcome Junaid Saifi to JW Marriott Kolkata,” said Mr. Sunil Kumar, General Manager, JW Marriott Kolkata. “His appointment reaffirms our dedication to staying at the cutting edge of hospitality technology. Junaid brings not only technical prowess but also visionary leadership, and we are confident he will be a great asset to our executive team.”

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As the youngest Multi-Property IT Manager within Marriott International, Junaid’s journey is a testament to his dedication, agility, and passion for innovation. With his forward-thinking approach and deep IT expertise, he is set to play a key role in shaping the future of technology at JW Marriott Kolkata and elevating the guest experience to new heights.


Kapil Dhankhar Joins Eros Hotel New Delhi as Assistant Front Office Manager

Kapil Dhankhar Joins Eros Hotel New Delhi as Assistant Front Office Manager

By Nishang Narayan

Published on May 17, 2025

Eros Hotel New Delhi has strengthened its leadership team with the appointment of Kapil Dhankhar as the new Assistant Front Office Manager. Located in the heart of the capital, the iconic luxury business hotel continues its commitment to top-tier hospitality by bringing on board a seasoned professional with over 14 years of industry experience.

In his new role, Kapil will oversee front office operations, ensuring smooth processes and a seamless guest experience from check-in to check-out. His responsibilities include enhancing guest interaction standards, implementing emergency protocols, improving security measures, and maintaining health and safety compliance. Additionally, he will collaborate across departments—housekeeping, maintenance, and F&B—to streamline services and address guest needs efficiently.

Kapil brings with him a proven track record from esteemed hotel brands such as Hotel Ramada Gurugram, Sarovar Premiere Gurugram, and Holiday Inn Jaipur City Centre. His core strengths lie in guest relations, team leadership, and problem-solving, making him a valuable addition to the Eros team.

Sharing his enthusiasm, Kapil said, “I am excited to embark on this new chapter at Eros Hotel New Delhi, known for excellence in hospitality. I look forward to collaborating with the talented team here and contributing to the hotel's growth, ensuring that it remains the preferred destination for both business and leisure travelers. Together, we will exceed expectations and craft unforgettable experiences for our guests."

An MBA in Hospitality Management from Kurukshetra University, Kapil’s appointment marks another milestone in the hotel’s pursuit of service excellence.

About Eros Hotel New Delhi:

Eros Hotel New Delhi is a landmark luxury property offering state-of-the-art amenities, world-class hospitality, and exceptional culinary experiences. A preferred choice for both leisure and business travelers, the hotel continues to set new benchmarks in guest satisfaction.


Tamarind Global Hosts Glamorous Vibrant Soirée During ATM 2025

Tamarind Global Hosts Glamorous Vibrant Soirée During ATM 2025

By Nishang Narayan

Published on May 17, 2025

Tamarind Global set the stage for an unforgettable evening at Arabian Travel Market (ATM) 2025 with a glamorous networking soirée hosted at Vice – Ramee Dream Hotel, Business Bay. Bringing together global travel professionals, the event was a lively mix of elegance, entertainment, and meaningful interactions.

Organised in collaboration with Taj Hotels and Dharana at Shillim, the evening was designed to celebrate enduring partnerships and open doors to new opportunities in the travel and hospitality space. Following the bustling days of ATM, the soirée offered a relaxed yet stylish atmosphere for attendees to unwind, reconnect, and engage in spirited discussions.

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From curated culinary delights to immersive entertainment, every detail was thoughtfully planned to reflect Tamarind Global’s signature hospitality and commitment to excellence. The conversations flowed well into the night, underscoring the value of genuine connection within the global travel ecosystem.

Speaking at the event, Louis D'Souza, Managing Partner at Tamarind Global, shared, “ATM provides an incredible platform to connect with the brightest minds in global travel. With this soirée, we wanted to create a space where relationships could be deepened and new synergies explored—beyond the boardrooms. It was our way of expressing heartfelt gratitude to our partners and associates.”

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The evening was a testament to Tamarind Global's unwavering dedication to building strong industry relationships and pushing forward a culture of collaboration and innovation across the travel trade community.


Nibu Mathew Appointed General Manager at Hyatt Regency Trivandrum

Nibu Mathew Appointed General Manager at Hyatt Regency Trivandrum

By Manu Vardhan Kannan

Published on May 17, 2025

Hyatt Regency Trivandrum has appointed Nibu Mathew as its new General Manager, effective May 15, 2025, marking a key leadership move aimed at enhancing the hotel’s standing as one of Kerala’s premier luxury destinations.

Bringing over 20 years of international hospitality experience, Nibu Mathew has held leadership roles across globally recognized brands including Hyatt, Marriott, Starwood, Shangri-La, and IHG. His appointment is expected to drive fresh strategy and innovation at the property while staying true to the brand’s values of care and excellence.

Mathew is known for his strong operational insight, people-centric leadership, and deep understanding of the luxury hotel market. His journey with Hyatt has been marked by notable achievements, and this new role is seen as a seamless progression for a leader who aligns perfectly with the brand’s aspirations and regional potential.

Sharing his thoughts on the appointment, Nibu Mathew said:

“Hyatt Regency Trivandrum stands at the confluence of Kerala’s cultural vibrancy and Hyatt’s global promise of care. I am honored to lead this passionate team as we continue to elevate the guest experience, foster innovation, and deepen our engagement with the community.”

Located in the heart of the city, Hyatt Regency Trivandrum has quickly established itself as a preferred destination for both business and leisure travelers. Under Mathew’s leadership, the hotel is expected to further strengthen its market position and set new benchmarks in luxury hospitality across the region.

With this appointment, Hyatt Regency Trivandrum reinforces its commitment to operational excellence and personalized guest experiences under the guidance of an experienced and visionary leader.

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