JW Marriott Mumbai Juhu Strengthens Marketing Leadership with New Appointments

JW Marriott Mumbai Juhu Strengthens Marketing Leadership with New Appointments

By Nishang Narayan

Published on August 27, 2024

JW Marriott Mumbai Juhu has taken a significant step in bolstering its marketing leadership by announcing the appointments of Ankita Bhawsinka as Director of Marketing Communications and Forum Shah as Marketing Communications Manager. These strategic appointments underline the hotel’s commitment to redefining luxury and enhancing guest experiences through innovative marketing strategies.

Ankita Bhawsinka brings a wealth of expertise to her new role, having built a distinguished career in hospitality and media. With an MBA in marketing and finance from Symbiosis International University, her journey with Marriott has been marked by crafting exceptional campaigns for numerous high-end brands. Bhawsinka's tenure as Cluster Senior Marketing Communications Manager at Marriott International in Pune saw her overseeing marketing initiatives for four prestigious properties, including The Ritz-Carlton Pune and JW Marriott Pune. Her strategic insight and leadership have been instrumental in strengthening brand presence, conceptualizing unique campaigns, and driving remarkable results across these properties.

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During her time in Pune, Ankita played a key role in enhancing the brand identity of each property. She led dynamic marketing teams and spearheaded campaigns that celebrated the distinctiveness of the hotels, their F&B venues, and signature spas. Her ability to align cluster priorities with corporate and ownership teams’ goals has been pivotal in ensuring successful outcomes. Ankita’s expertise in managing the marketing and digital P&L for all four brands further showcases her capability in steering complex projects to success.

Joining Ankita in the marketing leadership team is Forum Shah, the newly appointed Marketing Communications Manager. Shah’s journey with Marriott reflects her passion and dedication to the brand. She brings with her a unique blend of on-property experience and agency expertise, having managed key hospitality accounts on the agency side. This dual perspective enables Shah to seamlessly bridge the gap between creative vision and strategic execution.

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Forum Shah’s career is distinguished by her adept handling of new restaurant launches and the execution of impactful marketing strategies. Her ability to navigate the intricacies of brand storytelling and craft campaigns that capture the essence of luxury hospitality make her an invaluable addition to the team. With her innovative approach and keen eye for detail, Shah is poised to play a crucial role in strengthening JW Marriott Mumbai Juhu’s brand presence and setting new benchmarks in the industry.

These appointments at JW Marriott Mumbai Juhu signal a renewed focus on delivering unparalleled guest experiences through strategic and innovative marketing efforts. With Ankita Bhawsinka and Forum Shah at the helm of the marketing communications team, the hotel is well-positioned to continue its legacy of excellence in the luxury hospitality sector.


Grand Hyatt Mumbai Appoints Prasad Prabhu as Learning and Development Manager to Strengthen People-First Culture

Grand Hyatt Mumbai Appoints Prasad Prabhu as Learning and Development Manager to Strengthen People-First Culture

By Manu Vardhan Kannan

Published on November 11, 2025

Grand Hyatt Mumbai, one of India’s most iconic luxury hotels, has announced the appointment of Prasad Prabhu as Learning and Development Manager.

With over 18 years of experience across leading global hospitality brands, Prasad brings a strong background in talent development, leadership capability building, service culture enhancement, and colleague engagement. His appointment highlights Grand Hyatt Mumbai’s focus on nurturing a people-first culture built on care, continuous learning, and professional growth.

In his new role, Prasad will spearhead the hotel’s learning and development strategy, focusing on leadership development, embedding Hyatt’s values through a culture of learning, enhancing colleague engagement, and aligning training initiatives with business goals.

An alumnus of the Welingkar Institute of Management, Mumbai (PGDBA in General Management), Institute of Hotel Management, Goa (B.Sc. in Hospitality & Hotel Administration), and Institute of Hotel Management, Mumbai (Food Production Craft Course), Prasad has built an impressive career with prestigious hospitality brands such as The Indian Hotels Company Limited (Taj Hotels), InterContinental Hotels Group (IHG), The Leela Kempinski, The Zuri Hospitality Group, and Hyatt Hotels Corporation.

Before joining Grand Hyatt Mumbai, Prasad served as Learning Manager at Grand Hyatt Goa, where he played a dual role, leading property-level learning initiatives and contributing as an ASPAC Master Trainer for Hyatt Hotels Corporation. In this capacity, he designed and facilitated impactful leadership and trainer capability workshops across the Asia Pacific region.

Speaking on his appointment, Prasad Prabhu said,

“I am delighted to join Grand Hyatt Mumbai and continue my Hyatt journey. I believe that when colleagues feel respected, supported, and motivated to grow, they naturally deliver better guest experiences. My vision is to build a workplace where learning is not just a function, but a culture.”

As one of Hyatt’s flagship hotels in India, Grand Hyatt Mumbai continues to strengthen its reputation for excellence in service and colleague care. With Prasad’s leadership, the hotel aims to further its vision of fostering empowered teams and delivering exceptional guest experiences through a culture of continuous learning and growth.


The Machan Lonavala Appoints Vikas Toksya as Resident Manager

The Machan Lonavala Appoints Vikas Toksya as Resident Manager

By Hariharan U

Published on November 8, 2025

The Machan Lonavala, one of India’s most recognised eco-luxury resort brands, has announced the appointment of Vikas Toksya as its new Resident Manager.

With an impressive 19-year career in the hospitality industry, Vikas brings a wealth of operational and leadership experience from his time with prestigious names such as the Cyrus Poonawalla Group, Radisson Blu, and Hyatt Hotels. His expertise spans operations management, guest experience, and team leadership, making him well-suited to drive The Machan’s next chapter of growth.

In his new role, Vikas will oversee the resort’s day-to-day operations, focusing on enhancing guest satisfaction and reinforcing The Machan’s core values of sustainability and experiential hospitality.

We are delighted to welcome Vikas to The Machan family. His rich operational background and deep understanding of luxury hospitality will play a pivotal role in driving our next phase of growth,” said Rakshit Sharma, COO, The Machan.

Renowned for its award-winning tree-house accommodations and commitment to eco-sensitive practices, The Machan continues to redefine responsible tourism — offering guests a truly immersive retreat amidst nature


Welcomhotel by ITC Hotels, Guntur Announces the Promotion of Mr. Arvind Mishra as Executive Housekeeper

Welcomhotel by ITC Hotels, Guntur Announces the Promotion of Mr. Arvind Mishra as Executive Housekeeper

By Hariharan U

Published on November 7, 2025

Welcomhotel by ITC Hotels, Guntur, is pleased to announce the promotion of Mr. Arvind Mishra as Executive Housekeeper. With a proven track record of excellence and over a decade of experience in hospitality operations, Mr. Mishra has been instrumental in maintaining the hotel’s high standards of cleanliness, guest comfort, and sustainability. In his new role.

he will continue to lead the housekeeping team with a focus on service innovation, efficiency, and guest satisfaction, further strengthening Welcomhotel Guntur’s commitment to delivering world-class hospitality and ensuring an impeccable stay experience for every guest

About Welcomhotel by ITC Hotels, Guntur

Nestled in the heart of Andhra Pradesh, Welcomhotel by ITC Hotels, Guntur blends modern luxury with the region’s rich cultural heritage. Designed for both business and leisure travelers, the hotel features contemporary accommodations, diverse dining experiences, and signature warm hospitality. With sustainable practices at its core, Welcomhotel Guntur embodies ITC Hotels’ “Responsible Luxury” philosophy, offering guests an experience that is both refined and environmentally conscious.

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